Business-Class.com Reviews 13,104

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and patience. Consumers highlight the excellent service provided, with agents going above and beyond to accommodate their needs and preferences. People appreciate the competitive prices and the feeling of securing great deals, often better than booking directly with airlines. The booking process receives mixed feedback, with some reviewers finding it easy and straightforward. However, others report issues with online chat support and a lack of assistance. Despite these mixed opinions, the customer service team is generally lauded for their helpfulness, courtesy, and ability to resolve issues effectively, with several reviewers specifically mentioning individual agents who provided exceptional support.

Based on these reviews

Rated 5 out of 5 stars

This was our first experience with the company and we were very satisfied with the level of service we received. Our agent Will Newman was super responsive and gave us multiple alternatives that met... See more

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Rated 5 out of 5 stars

Austin made travel planning so straight forward and efficient. He listened to my needs and priorities and gave me great options to choose from and walked me through it every step of the way. I've work... See more

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Rated 5 out of 5 stars

Ronn Brown made my travel arrangements as easy as possible. He was always available to take my calls and answer my questions. He is a professional, personable and provided thorough followed through.... See more

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Rated 5 out of 5 stars

The airline search and booking process was very easy and straightforward. The transaction was smooth, and I really appreciated that the price shown already included the seats. There were no hidden or... See more

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Rated 4 out of 5 stars

The booking process is petty straightforward. However, I was so frustrated when dealing with online Chat service for my request. The chat agent’s response were very quick, then no further actions as... See more

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Rated 5 out of 5 stars

Karim Mansouri offered us several options to suit our preferences. He worked diligently to modify them even further when we changed some of our preferences. He was courteous, kind, empathetic, extreme... See more

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Rated 5 out of 5 stars

Dora was exceptional! I am older and technically inept, this young lady was patient and walked me through the process which had to be frustrating for her. She showed no sign of impatience. She worked... See more

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Rated 5 out of 5 stars

Great experience, recommendable. Zeke, my friendly travel agent, was very helpful in my a bit complex constellation of flights. He quickly understood my challenge of dates and destinations and manage... See more

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Rated 5 out of 5 stars

The travel agent has to be given credit for the experience. I cannot say enough about agent King Myers. He went out of his way to accomodate my ever changing requirements with patience and knowledge... See more

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Rated 5 out of 5 stars

Seymour was fantastic! As we were looking through multiple options, he helped focus us in on the best options / times available. As soon as that best option came available, he reached out to us imme... See more

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Rated 5 out of 5 stars

I’ve used Business Class multiple times to get excellent deals for business class air travel. Responses from the agent (Simon) have always been prompt and courteous. This has included valuable bonus f... See more

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Rated 5 out of 5 stars

Secured our flights to destination through multiple airlines and transfers (important for checked bags). Booked with sufficient layovers that allowed travel in larger airport/customs as well as delay... See more

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Rated 5 out of 5 stars

Our travel agent, Ted Dune, has been extremely helpful to us - booking our business class flights to and from Europe. He saved us thousands of dollars, while being helpful but not pushy. We took a lea... See more

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Rated 5 out of 5 stars

We had to arrange emergency, same-day flights out of Rwanda after my wife fell and broke her hip. Our agent, Aspen Corvis, went above and beyond, overcoming horrible internet and phone service in Rwan... See more

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Rated 5 out of 5 stars

GAVE ME SO MANY OPTION ALSO UNDERSTAND WHAT CUSTOMER WANT PRICE MATCH AND MOST DEAL PRIVATE DEAL YOU NOT GET ANYWHERE ELSE TOP SERVICE OVERALL EXCELLENT SERVICE SPECIAL PERSON MR .TED DUNE

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Rated 5 out of 5 stars

This is my second review. Mainly want to recognize Bobby as an excellent agent who helped us plan a long haul flight for a family vacation. He was very courteous and patient with me as we tried to fin... See more

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Rated 5 out of 5 stars

Jordan was able to help us get great flights at a great price! His attention to detail and flexibility to meet our needs shows true customer service. We haven’t flown yet, but expect the experience to... See more

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Rated 5 out of 5 stars

Business-class.com got me a great price on a high quality airline New Zealand air. Their phone, text and email communications were timely and the agent was very helpful in listening to my criteria fo... See more

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Rated 5 out of 5 stars

Working with Dominic Mathews was an absolute pleasure from start to finish. From the moment we reached out with a few ideas and a destination in mind, they turned our scattered thoughts into a perfe... See more

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Rated 1 out of 5 stars

Saw positive reviews and their actual name. Business Class. This is a classic bait and switch scam. I find out at airline ticket counter I am booked on economy class. Support phones, chat apps, emails... See more

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Rated 4 out of 5 stars

Good overall, just a few issues with payment (for german speaking users - or with any accent in their alphabet - be aware that your name/address might cause some issues). Nothing impossible, had just... See more

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Rated 5 out of 5 stars

I can't thank the team enough for their help and prompt response to any issues. Imaad Johnson has been super helpful over time. Recently, he helped in planning the family trip, flights and hotel... See more

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Rated 5 out of 5 stars

Paskal has booked several European flights for me, with my needing lots of assistance in fare updates, schedule changes…etc. No request has been too much nor been met with anything but the highest sta... See more

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Rated 5 out of 5 stars

Complex booking from Paris (FRA) to Sydney (AUS) with 1 stop over anywhere, before the New Year 2026, but return from Sydney to Paris early February 2026 with a requested stop over for 4 days in Ho... See more

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Rated 1 out of 5 stars

The website advertised £1479 per person and required an email to get the price after which it changed to £2470. False business practices and false advertisement. Business-class.com has responded... See more

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Rated 5 out of 5 stars

This was probably the fourth or fifth time I booked through Business-Class.com and they have helped book the ideal flights for my itinerary, no matter how complicated, taking care of the right fares,... See more

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Rated 5 out of 5 stars

This is the first time I used Business-Class.com for booking a ticket for me and my wife. I had a wonderful and pleasant experience. This could the due to the representative, Ms. Selena Vegas who... See more

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Rated 5 out of 5 stars

I had an excellent experience with this airline travel agency. They were extremely responsive, answered all of my questions promptly, and went above and beyond to find me a fabulous itinerary. My agen... See more

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Rated 4 out of 5 stars

Imaad did a good job getting me a good deal considering the timeline. Though I paid more than my other colleagues but I understand why. He was following up regularly and communication was clear.i gav... See more

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Rated 5 out of 5 stars

This is the 3rd year we have used Lara at Business Class Consolidators. She is soooo good and remarkably responsive and patient. Drilling down through the many options and priorities, she led us throu... See more

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Rated 5 out of 5 stars

The price on Business-Class.com for our airfare was almost $1,500 less than it was to buy the tickets directly from the airlines! Plus, we got a bonus of them calling us and offering Business clas... See more

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Rated 5 out of 5 stars

Morgan did amazing job in getting best quote for my upcoming flight and was very attentive to every detail: including seats, meals and even miles to boot He took his time in researching and locati... See more

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Rated 1 out of 5 stars

Folks - this is a total "bait an switch" site for getting tickets for internation travel. Please DONOT do business with this outfit. I booked a ticket to SFO--> Mumbai --> SFO in Premium economy and... See more

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Rated 5 out of 5 stars

I have a great experience with Business Class agency. My original flight from Krakow, but when I had to struggle with Poland train ( weather issues) train was delayed and unfortunately I understand I... See more

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Rated 5 out of 5 stars

Excellent flight options offered with fast response/turnaround times. Isaac was easy to work with and comprehended our needs very well. The hotel options were good but not that price attractive. I... See more

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Rated 5 out of 5 stars

What made my experience great? Dustin Truman I knew the internet add quote was too good to be true... Dustin initially provided me sticker shock. He was simply giving me realistic pricing. We wo... See more

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Rated 5 out of 5 stars

My service professional, Kiara, went above and beyond to meet my travel dates, times, & locations. After better understanding my trip and plans, she went back to the drawing board to simplify my enti... See more

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Rated 5 out of 5 stars

Our agent Bryant Basco was amazing! He booked a fantastic fare and had us all set up for travel unfortunately, we had to make some changes due to unforeseen conditions. The efficiency and ease with w... See more

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Rated 5 out of 5 stars

Prince Hall patiently waited while we did our own research. Once I was ready I contacted Prince Hall & he quickly & efficiently booked our flights for us. He was very friendly & knowledgeable too. I h... See more

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Rated 4 out of 5 stars

Business-Class in many (not all) cases has access to significantly cheaper fares than are available on the airline's websites. There is no 'catch' - after booking, the reservations show up with the ai... See more

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Rated 1 out of 5 stars

Buyers beware! Buying a ticket from this company provides you zero support if you have a travel issue. We booked and paid for international business class flights through them on United. United fli... See more

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Rated 5 out of 5 stars

Avery Daniels was just exceptional. He was incredibly attentive and booked and around the world trip for me to 3 different countries and did it so it was almost effortless for me. It was all done with... See more

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Rated 5 out of 5 stars

I just had a cancellation the day of departure. And the airline put me on a flight half a day later and downgraded me from Business to Economy. I reached out Business-Class hoping for help but cynica... See more

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Rated 5 out of 5 stars

They know what they're doing, getting around major airlines' stupid rules. For instance, the majors won't allow you to book multiple city/continents with different classes. Meaning the whole trip has... See more

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Rated 5 out of 5 stars

Mustafa is an excellent travel associate. He is very diligent and always looks for the best deal for his customers. He gave us five different options on our flight routes and patiently explained the p... See more

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Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site

About Business-Class.com

Written by the company

Business-Class.com Logo

Experienced travel experts dedicated to making premium air travel affordable.

Founded in Florida in 2018, Business-Class.com is a trusted leader in premium air travel.

Our international team of travel experts helps clients find discounted business class and first class flights from the U.S. to destinations across Europe, Asia, Africa, and Oceania. We tailor each itinerary to your schedule and cabin preferences, compare routes and fare types, and stay available with 24/7 personal support.

We also offer an optional concierge service to arrange airport transfers, hotel coordination, special meals, and other trip details for a seamless door-to-door experience.

By partnering directly with major airlines, we offer exclusive business class deals of up to 60% off regular fares. That means the comforts that matter most are within reach: lie-flat seats, thoughtful dining, priority services, and a quieter space to rest or work. We present clear options, explain trade-offs, and secure the fare that fits your needs.

Our mission is simple: to make business class and first class travel accessible, convenient, and cost-effective for every traveler.

With Business-Class.com, luxury becomes practical. If you’re looking for the right business class tickets at the right price, we’re here to help you find them, and to make the entire process feel easy.


✔️ Learn more about Business-Class

✔️ Search for a flight

✔️ Discover our blog


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4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

Both Jeremy and Desmond were very…

Both Jeremy and Desmond were very responsive to my needs. It is always easy to work with Business-Class
Desmond took care of the situation with the cancellation of a flight on a JAL leg. Thank you very much to the two of them.

February 11, 2026
Rated 5 out of 5 stars

First Time Experience.

This was our first time using the company. Our consultant, Denver, did an excellent job in helping us. He answered all of our questions promptly. The pricing was very competitive. We will definitely be back. Thanks Denver for the great service.

February 10, 2026
Unprompted review
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Reply from Business-Class.com

Hello Brian! Thank you for sharing your first experience with us. We’re delighted to hear that you received prompt assistance and competitive pricing, and that all your questions were addressed thoroughly. We truly appreciate your trust and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Yvonne was extremely responsive and found us a great price

Yvonne was extremely helpful and responsive. She took the time to understand our needs and searched may options to find what was best for us at the best price.

February 12, 2026
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Reply from Business-Class.com

Hello Jennifer! Thank you very much for your kind feedback. We’re delighted to hear that you received helpful and attentive service and that the best options were found to suit your needs at a great price. We truly appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Oliver was absolutely excellent, from now on he will be my go to travel agent. Everything I needed he found. I'm going to make sure my family and friends will use him from now on.

Oliver was absolutely excellent, I have to admit being my first time calling I was a little unsure of everything, but he reassured me that he would be with me through the entire process. He found exactly what I needed in a flight from Miami to Rome. He called when he said he would call and was great throughout.

February 11, 2026
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Reply from Business-Class.com

Hello Bruno! We're happy to hear that your first experience was excellent! We're so glad that you felt reassured and supported throughout the process of booking your flight. Thank you for your positive feedback.

Rated 5 out of 5 stars

Bane Knox did a great job

Bane Knox did a great job and my request was not easy. He stuck with us and found good flights. Thank you Bane.

February 5, 2026
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Reply from Business-Class.com

Hi Lauren! We're happy to hear that we were able to find good flights for you, even with a difficult request. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

As always fantastic service

As always fantastic service - and not oblivious the web but when it gets tricky the agent actually simply called and that made everything easy

February 6, 2026
Unprompted review
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Reply from Business-Class.com

Hello Bart! We're happy to hear that our service met your expectations. We appreciate that our agent's call helped resolve the tricky situation and made everything easy for you. Thanks for your feedback!

Rated 5 out of 5 stars

Omar worked tirelessly to find the…

Omar worked tirelessly to find the best flights for me even though all my requirements kept changing. He is the best!! I am a travel agent and work through multiple partners, but his choices and prices were by far the best.

February 11, 2026
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Reply from Business-Class.com

Hello Eudora! We're happy to hear that our dedication to finding the best flights, even with changing requirements, resulted in a positive experience for you. We appreciate your feedback and are glad our efforts stood out.

Rated 5 out of 5 stars

Easy

Easy, wide choices of flights, affordable price.

February 11, 2026
Unprompted review
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Reply from Business-Class.com

Dear Customer! We appreciate your feedback and we are so glad that you found wide choices of flights at an affordable price easy to book.

Rated 5 out of 5 stars

Positive experience beginning to end!

Working with Kendrick Rogan was absolutely delightful. He was extremely helpful and supportive without being pushy. He was patient with my schedule and understanding when I could not respond to him within his recommended time to continue working in the price range we were looking to be in.
He understood working with me in the way that I like to communicate best. He would check in and see if he could provide any further help or options for travel.
I will absolutely be working with him again. 10/10 experience.

February 11, 2026
Unprompted review
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Reply from Business-Class.com

Hello Liz! We're happy to hear that you had such a positive experience! It's wonderful to know that our support was helpful and accommodating to your schedule. We appreciate your feedback and look forward to assisting you again in the future.

Rated 3 out of 5 stars

Lets get my first trip out of the way…

Lets get my first trip out of the way and then I can give a more accurate review

February 4, 2026
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Reply from Business-Class.com

Dear Customer! We appreciate your initial feedback and look forward to hearing about your experience after your first trip. We value your insights!

Rated 4 out of 5 stars

Nothing went wrong

Nothing went wrong. Eric was imaginative and probably as responsive as he could be , given the passengers. If I was in his position I might have asked some more questions at the start.

February 11, 2026
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Reply from Business-Class.com

Hello John! We appreciate your feedback and are glad nothing went wrong. We acknowledge your comment about asking more questions and will consider it for improvement. Thank you!

Rated 5 out of 5 stars

Graciously worked through complex details

Kyle was kind to work through a bunch of finicky requirements for my travel plan, and still was able to save me money on Business Class to New Zealand!

February 11, 2026
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Reply from Business-Class.com

Dear Customer! We're happy to hear that we could accommodate your travel plan's requirements and save you money on your Business Class flight to New Zealand. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent customer service and superior…

Excellent customer service and superior communications.

February 11, 2026
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Reply from Business-Class.com

Hello Leonard! We appreciate you taking the time to share your feedback! We are so glad to hear you were pleased with our customer service and communications.

Rated 4 out of 5 stars

They got the flight I wanted

They got the flight I wanted instead of the one that was chosen for me. But, they didn't mention my husband's record which was on a separate PNR. I had to contact you to get his ticket changed to match mine. Aren't the records linked?

February 4, 2026
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Reply from Business-Class.com

Hello Brenda! We appreciate you bringing this to our attention. We are happy we could book the flight you wanted. We regret that we didn't mention your husband's record and that you had to contact us. We'll look into why the records weren't linked.

Rated 5 out of 5 stars

Excellent service

Raj Trevedi was very helpful and found the best business class tickets for us. He worked with our dates and our preferences and got us exactly what we wanted. He was very prompt in answering our questions and concerns. I highly recommend them.

February 9, 2026
Unprompted review
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Reply from Business-Class.com

Hello Parissa! We appreciate you sharing your experience! We're happy to hear that our specialist was helpful in finding the best business class tickets and promptly addressed your questions. We highly value your recommendation!

Rated 5 out of 5 stars

Laurant Pierre is the greatest

Laurant Pierre is the greatest! He is so encouraging and truly wants you to get exactly what you what you want and will so politely pursue the course until that is accomplished! He knows his job and you will end your visit with a new friend and you will be a very happy customer!

February 11, 2026
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Reply from Business-Class.com

Hello Dani! We're happy to hear that you had such a wonderful experience! It's great to know that our team member's encouragement and dedication to your needs made you a very happy customer. Thank you for your positive feedback!

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