The number one issue I had was that the product description said the shirt material was cotton and when it arrived it was polyester. Please know they hired a good photographer & models. They made thei... See more
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About Royaura.com Royaura was founded out of a desire to change what menswear brands look and feel like in 2021. Since its founding, with professional customer service, we are developing rapidly in global scope, winning recognition and trust from customers throughout the world, especially North America
Contact info
Switzerland
- royaura.com
Replied to 29% of negative reviews
Typically replies within 1 month
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Reply from Royaura
My Last Order Number DHDDF00422002 was…
My Last Order Number DHDDF00422002 was as great as my first. I love the quality of these garments. The fit is true to size. I also love the many compliments I get when wearing Royara. Thank you!

Reply from Royaura
Good quality and fits well.
Great experience and helpful support from the vendor to a quality fit good feeling shirt.

Reply from Royaura
Great selection and reliable delivery.
I have ordered multiple times from Royaura and I am always happy with the delivery time and the shirts I ordered.
One bit of advice: Go down a size. I’m usually a Large in shirts. Here I order medium.

Reply from Royaura
Great fun shirts!!
Very easy company to do business with. The pictures of their products are extremely accurate as to how they look when you get them. I have been asked many times “where did you get that cool shirt “!
Ordering is easy and the shipping is fast. I have purchased many products from Royaura and will continue to do so.

Reply from Royaura
The Shirts are stylish
The Shirts are stylish, but sizes can run a little bigger at times depending on the shirt type. Customer service is A 1 the best .. The company will take care of you if are not happy with your purchase.. I highly recommend buying from them, especially in bulk...Kathy is a true professional...

Reply from Royaura
It was worth it...
The product came first, I liked what I saw. I ended needing some assistance down the line a d the customer service was great!

Reply from Royaura
I was very lucky to find Royaura
I was very lucky to find Royaura. Not only do I have many if their shirts, but I convinced a friend who owns a boutique to try some. They became a big hit there as well.
I was fortunate enough to meet via text a customer agent for the company by the name of Cathy.
She has been wonderful to work with and even helped me with a few custom shirts.
I have so many order numbers in my file but the that is right on my desk is DHDDF00417381.
The shirts are made very well. The pattern matching is unsurpassed and they look new after many washing.
I'll end with a "thank you" to Cathy.
She is a gem and friend on the other side of the world.

Reply from Royaura
Always Great Service and Great Products
Always Great Service and Great Products

Reply from Royaura
Please can this webpage get closed
Please can this webpage get closed. Its all a scam. Stay away and dont bye. I ordered in october and still havent got it. They reply very «fake» and no help. Only making false emails. Stay away and stop giving this bad people your money. Its all fake.

Reply from Royaura
Royaura for life
My experience with Royaura has been nothing short of wonderful. The shirts arrive to my home individually packaged and in the time frame I was given. The number of shirts I have bought now are over 60 and I'll continue to buy from Royaura until the day I die.

Reply from Royaura
Perfect shirt
The shirt arrived in time for a family visit it fit perfect and I got a compliment from my mother-inlaw she wanted to know where I got the beautiful shirt and the material is worryfree I have ordered about 10 shirts and I'm going to order more thank you keep up the good work.my first order was DHDDF00420520

Reply from Royaura
Excellent customer service
Excellent customer service, fast delivery, and products are appealing and consistently good quality.

Reply from Royaura
Some of the coolest
Some of the coolest, coolest shirts ever. I love them. The quality is also top notch

Reply from Royaura
Order #DHDDF00411901. The customer service was outstanding
The customer service was outstanding. Very helpful with any/all questions I had regarding my orders. One in particular, I believe her name is Cathy, was extremely helpful in getting me my orders in a timely manner as best as she could. Very good customer service. Makes me want to order more shirts.
Most of the shirts I ordered fit a size smaller than what I normally wear with shirts made in the USA. So I order a size larger than normal. A couple shirts fit the same as here which I appreciated. I just tell my friends to order a size larger than they would normally wear and it works out.
The shirt material is thinner than I expected but the shirts are surprising warm anyway. I like the nostalgia shirts you offer. It brings back memories from my childhood. 😃👍
I just wish the time difference between placing the order and receiving the merchandise was shorter. But I understand the reasoning behind it.
Kudos to your customer service team! 👍👏😃 They do a great job in their response time in answering emails and resolving any issues that may arise. Impressive. Very much customer conscious. Keep up the good work. 🥳

Reply from Royaura
Great product, excellent service!
Hi I’ve purchased several items with Royaira DHDDF00419441 is my latest order. The quality of the items are very fine (well crafted, excellent materials). But what I really enjoy is the personal (bespoke) customer service (Cathy is my sales partner) who genuinely cares about my shopping experience and is a joy to work with.
I have received many compliments on my purchases and refer to their website often.
All in all. I’m very satisfied with Royaira!
Bill W

Reply from Royaura
Good shirts, great service!
Great shirts and a reasonable cost and I have yet to be down by the level of customer service they provide. Order DHDD00410533. My rep Jessie has been amazing and makes every order process flawlessly and with a personal touch. Couldn't ask for a better experience!

Reply from Royaura
Excellent site
The quality and presentation of the products is excellent . I do get confused on pricing and sales items but that may be just me . Also keeping up with the status of order is sometimes difficult on the site but I am always assisted “ in person” on WhatsApp . The products are excellent and beautifully designed . I have had numerous positive comments from people. Thanks to Jessie for always assisting me . I have ordered many times and will continue.

Reply from Royaura
I love your clothing
I love your clothing, particularly your vivid shirts. Your delivery estimates need much improvement. It is understandable since they are manufactured in China.
However, it’s worth the wait.

Reply from Royaura
Without a doubtVery positive about Royaura shirts
Without a doubt, the shirts that i have ordered have been beautiful. The colors and design has been outstanding. The shirts were shipped promptly although it does take 2-3 weeks coming from China.
I worked with Cathy in Customer Service and she may have been the BEST customer service person i have ever worked with. She was responsive to my needs.
It is also wonderful that the shirts can go in the washing machine and dryer to avoid spending money in taking them to the cleaner.

Reply from Royaura
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