Saltrock Clothing Reviews 23,575

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and reasonable prices of the clothing, both in-store and online. Consumers appreciate the diverse range of styles and frequent rotation of items, as well as the genuine sales offered. Many reviewers highlight the excellent quality of the fabrics, with shirts having good arm length and a flattering fit. People consistently mention the pleasant and helpful staff, who create a welcoming and friendly atmosphere. Reviewers appreciate the tidy and well-laid-out stores, making the shopping experience enjoyable. The positive experiences extend to online purchases, with customers noting quick delivery and well-packaged items. Consumers also appreciate that the sizing is as expected, and the products are of high quality, which is why they return time after time.

Based on these reviews

Rated 5 out of 5 stars

Bought many items over last two years both in store and online. Really appreciate the high quality options especially the warmer cold weather tops. Rugged clothing and very reasonable prices. Like the... See more

Rated 5 out of 5 stars

Quality garment at great discount price, excellent dispatch service so happy days!! I’ve tried on quite a few dry robes recently but the actual finish on the one I chose was quite pleasing. I’m a me... See more

Rated 5 out of 5 stars

It’s always a pleasure to visit Saltrock Braunton. The staff’s warm and friendly welcome makes you feel at home. The vibrant atmosphere and wide selection of clothes are truly enjoyable. We also appr... See more

Rated 5 out of 5 stars

The sizing at Salt rock as as expected - European rather than the smaller Asian sizes. The products are of high quality which is why I return time after time. Ordering and selection is simple, order... See more

Rated 5 out of 5 stars

I love Saltrock clothing! I have a cosy waterproof dryrobe that I use when swimming outdoors, kayaking and dog walking, I’ve several T-shirts that hold their shape no matter how often I wear ashore... See more

Rated 5 out of 5 stars

Popped into Saltrock in Padstow just to have a look and ended up buying a fleece – I’ve barely taken it off since, it’s so cosy and colourful. Andy was working and was so friendly and welcoming, rea... See more

Rated 5 out of 5 stars

The staff is always super lovely in the Poole store. Extremely helpful and loves the brand herself. Sorry I didn't catch her name but every time we go in we always have good service. Sometimes th... See more

Rated 5 out of 5 stars

Normally visit the shop during the week when staying at Bude. Tend to go in on the last day of our holiday as I've probably already decided on my choice. Normal excellent choice of quality clothing on... See more

Rated 5 out of 5 stars

Lovely store always tidy well stocked and everything easy to find! Customer service is fantastic nothing is too much trouble. Rebecca and her team are so friendly professional and welcoming and there... See more

Rated 5 out of 5 stars

Bought a fleece lined poncho online in sale. Really good quality product just as advertised and reviews are accurate. Very impressed with how unusually quick and easy website was to use !! No problems... See more

Rated 5 out of 5 stars

immediate greetings, she asked if we had visited the shop before & offered any further assistance just to ask. her relaxed, friendly character was an immediate hit with us & we chatted, laughed & o... See more

Rated 5 out of 5 stars

Great prices on quality sale items. We went to Saltrock in Bideford for some early Christmas shopping. I was pleased to see some very attractively priced sale items, some of which were further red... See more

Rated 5 out of 5 stars

Liking what's on offer this season . Bought quite a bit for me & hubby in store as prefer trying things on. Another top colour didn't suit so found different colour on-line & bought it too. Friendly,... See more

Rated 5 out of 5 stars

Amazing service & knowledge about all items purchased, very pleasant, polite sales assistants, who gave just the right amount of input & guidance whilst still letting me have rime to browse & chose th... See more

Rated 5 out of 5 stars

We go to to Cornwall services regularly and love to have a look in salt rock. Addi is always smiling and super helpful, nothing is too much trouble. We feel Addi is an asset to salt rock and look forw... See more

Rated 5 out of 5 stars

We visit the saltrock shop in Worthing a lot and it is hands down the tidiest well presented fantastically run shop in Worthing! The staff are amazing always friendly always professional and are ob... See more

Rated 5 out of 5 stars

Popped into Saltrock, Croyde. Great customer service from a member of staff (tall female with brown hair). She nailed it for customers service sharing info with me on sizing in the female range a... See more

Rated 5 out of 5 stars

The zip on a men's hoodie broke after wearing it for 9mths. I contacted Customer Services who arranged for a replacement to be sent straight away. They didn't try and fob me off, or argue, just provid... See more

Rated 5 out of 5 stars

The best customer service and experience I've had in years. Had a lovely welcome to the shop, asking many questions about products which were answered politely. Ended up spending over £100 and was abl... See more

Rated 4 out of 5 stars

Great coat & good value but unfortunately needs to be returned. Twice arranged with Royal Mail to collect it and given safe place in case we were out which we were. Driver can’t be bothered to read n... See more

Rated 1 out of 5 stars

When l arrived home l found the zip was not working - opening from the bottom!! Took me a long time trying to lubricate it & tighten the slider. Obviously l'm not sure how successful my efforts... See more

Rated 3 out of 5 stars

I ordered a Saltrock hold-all on wheels online. The item was easy to order, was despatched quickly and arrived earlier than scheduled. The build quality of the hold-all could have been better by a... See more

Rated 4 out of 5 stars

saw an item in the sale to suit our granddaughter for her birthday. Although she will be older than the age suggested in the garment , the measurements suggest it should fit her. having paid, we the... See more

Rated 2 out of 5 stars

Delivery brilliant However on items returned, several retuned items did not get credited back to me. I appreciate I packed two orders together to save postage cost, but I am frustrated that still... See more

Rated 3 out of 5 stars

Been a Saltrock customer since it's humble beginnings in Devon. Nowadays, due to its nationwide expansion instead of being a 'cool' clothing outlet aimed at surfers and such like, it seems to be a... See more

Rated 4 out of 5 stars

I bought, jog pants, neck warmer and a cap, as my first order. The neck warmer is unusual material but does the job, joggers seem OK so far, id say they are small/medium rather than small in size, not... See more

Rated 3 out of 5 stars

The website is annoying, as you set the size you want and search the items, but the size isn't always available. You only find this out when you click on an item and it shows what sizes are th... See more

Rated 4 out of 5 stars

Bought several items in the sale. Good prices, very good quality. Only one small gripe. Sizing is inconsistent.... eg medium sweaters come up generous in Medium whereas tee shirts in Medium are.....s... See more

Rated 5 out of 5 stars

Royal Mail lost my parcel so I made a quick call to Salt Rock and spoke with a really helpful and friendly lady called Phoebe who resolved the issue straight away and sent me a replacement item. Very... See more

Rated 4 out of 5 stars

The member of staff was very polite & friendly & didn't rush me. The only thing that the company could do better is accept the blue light card on everything even sale goods,please don't say that it's... See more

Rated 5 out of 5 stars

Saltrock always hold very genuine sales. I bought many clothing items for friends and family this last Black Friday and made some excellent savings. I find the quality consistently good. I shall be... See more

Rated 5 out of 5 stars

We were on a day trip from London to enjoy a beach day when we popped into this shop. Such great customer service from both ladies, the choice of clothes and the reduction on a few gorgeous items mea... See more

Rated 5 out of 5 stars

Great to be able to actually visit a REAL SHOP and see/touch the clothing, feel what the fabric is like / the quality / try things on etc - as opposed to ordering something online and being disappoin... See more

Rated 5 out of 5 stars

On line portal easy to use and navigate. Confirmation of order email instant upon payment. Great communication keeping me informed regarding processing or my order and letting me know delivery statu... See more

Rated 5 out of 5 stars

Excellent quality fabrics. Decent sizing, although I don't always get on well with your trousers as I'm wide waisted . Love the fact shirts have a good arm length and reach my hands, cheap alternativ... See more

Rated 2 out of 5 stars

I think Saltrock need to learn from other clothing companies and state on their website where each garment is made, not just designed. I was very disappointed to see 'made in China' on my first eve... See more

Rated 5 out of 5 stars

Excellent service online or in the shop. Staff are very welcoming, helpful and friendly. Clothing is exceptional, great design, material is good quality and well made. Delivery within a couple of days... See more

Rated 5 out of 5 stars

SPALDING-SPRINGFIELDS The store was amazingly displayed, with lots of good offers which were clearly signed and labelled. The store was very clean, and the 2 ladies that served me were absolutely... See more

Rated 5 out of 5 stars

Laura in Saltrock Newcastle store was very friendly and helpful.She went out of way to help us understand sizes in wetsuits snd dry robes, she looked for extra stock in the storeroom and even ordered... See more

Rated 1 out of 5 stars

Upon purchase you are told 2/3 working days delivery However once you get a confirmation email it tells you 3/5 I have now waited over a week and am still no further in the process I’m not offen so... See more

Rated 3 out of 5 stars

I’m very pleased with the two plain Tees I purchased. I chose the tees with simple small logos of Tok because over the past 3-4 years I’ve only found large sized Tok on children’s garments. On adult... See more

Rated 5 out of 5 stars

We discovered Saltrock 2 years ago when on holiday in Woolacombe. Their clothing has always been good quality at a good price. Just before Christmas I noticed lots of clothing in the sale. I purchas... See more


Company details

  1. Activewear Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sunglasses Store
  7. Women's Clothing Store

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info


4.8

Excellent

TrustScore 5 out of 5

24K reviews

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Rated 5 out of 5 stars

I recently purchased a changing robe…

I recently purchased a changing robe but wasn't sure what size to get. I messaged Saltrock who replied really quickly. I bought it and had it delivered within 2 days. The service was amazing and the changing robe is lovely. I'm so pleased with it

February 5, 2026
Rated 5 out of 5 stars

Great products, great service

The post office that the parcel was sent to refused delivery. Once Saltrock knew they dispatched the same order again straightaway to my home address. Great service. Great products. Thank you.

February 3, 2026
Rated 5 out of 5 stars

Really friendly staff

Popped into Saltrock in Padstow just to have a look and ended up buying a fleece – I’ve barely taken it off since, it’s so cosy and colourful. Andy was working and was so friendly and welcoming, really helpful and easy to chat to.

The shop is tidy, well laid out and has some really lovely bits in at the moment. Great atmosphere and great service. Definitely worth a visit if you’re in Padstow.

January 29, 2026
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