Taskrabbit UK Reviews 20,560

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the staff for their politeness, respectfulness, and professionalism. People highlight the excellent service provided, noting the taskers' efficiency and skill in completing their work. The user experience is generally considered clear and easy to navigate. Customers appreciate the quality of the work, particularly the assembly of furniture. However, there are mixed opinions regarding the product itself, with some consumers reporting issues such as damage during assembly or missing parts. Despite this, many reviewers express their intent to use the service again, recommending it for furniture assembly and other tasks.

Based on these reviews

Rated 4 out of 5 stars

the plumber was wonderful and I would use him again anytime I needed a plumber but I do find technology like the task rabbit site confusing and horrendous to use. my phone does not like changing pages... See more

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Rated 4 out of 5 stars

Provided us with a good odd-jobber who assembled our PAX wardrobe shell. Communication through Taskrabbit worked ok, once we’d worked out how to reply to our guy (not as obvious as it could be).

Rated 5 out of 5 stars

ikea boaxal shelves installation. i needed them to be securely installed. i have previously used taskrabbit again for ikea furniture assembly a positive experience. i find the web site clear and... See more

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Rated 5 out of 5 stars

Ali H arrived exactly on time and set to work immediately. He finished constructing the two flat packs in less than a couple of hours. He then carried the units upstairs for me. I’m unable to undertak... See more

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Rated 1 out of 5 stars

Bought an IKEA wardrobe. We then instructed Taskrabbit to build it. They assigned someone quickly. He arrived today on time. Unfortunately while assembling the furniture the fitter damaged... See more

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Rated 5 out of 5 stars

We bought an Ikea bed which we wanted assembled. Our appointment was fixed with Task Rabbit. The process was seamless. We were kept informed and sent reminders. Our Tasker arrived bang on time.... See more

Rated 5 out of 5 stars

My experience with Task Rabbit was great and I’d definitely recommend their services. I’ll be using them again. He turned up on time, was professional, friendly and got the job done without a fuss.... See more

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Rated 5 out of 5 stars

Ramon was fantastic , such a hard worker , very polite , very thoughtful ( as he took his shoes off ) , he never stopped , Would definitely recommend . Our only problem was through the task r... See more

Rated 5 out of 5 stars

I normally attempt smaller Ikea assembly jobs myself, but being 78 and living on my own I figured a double bed base might be beyond me. For a reasonable fee, Burak from Taskrabbit did the job in less... See more

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Rated 5 out of 5 stars

Have always used Ikea products as they are modern, compact and look good. The person who assembled the packages, knows exactly what to do. Is very precise and does not take undue time to finish ass... See more

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Rated 5 out of 5 stars

Paul from Taskrabbit provided a high level of customer service. He emailed and called us to ensure we were expecting him. He made sure everything was ready and prepared. He arrived on time and ass... See more

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Rated 5 out of 5 stars

We'd just moved house and bought some new furniture from Ikea that needed assembling. We used Taskrabbit and they carried out the work efficiently and without any mess. The man assigned to us wore p... See more

Rated 5 out of 5 stars

Would highly recommend. ikea wardrobes put together efficiently. Had an issue with Ikea part that need to be ordered to finish the task & Harry in customer service was so helpful & efficiently navigat... See more

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Rated 5 out of 5 stars

Dave was punctual courteous and efficient and it was very convenient to book construction at the same time as purchase from Ikea. Flat pack is never easy to put together and as you get older larger pi... See more

Rated 5 out of 5 stars

I was assigned a tasker named Glen D to carry out assembly of several Ikea tv and media units. I can't recommend him highly enough and would urge anyone requiring any flatpack assembly to employ him.... See more

Rated 5 out of 5 stars

Easy to arrange via email and text, our tasker, Steve, was amazing - got our wardrobes built (perfectly!) in around 2 hours, organised the cardboard & plastic packaging into easy to handle packages so... See more

Rated 5 out of 5 stars

The two men who came to fit my new wardrobes were very professional and curteous. There was one bit of damage done to one door which they informed me of. They told me to contact Ikea which I did and... See more

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Rated 5 out of 5 stars

When purchasing furniture from a well-known Swedish furniture shop we knew we would need someone to build the larger items so paid at checkout. We were then contacted by a lovely guy who had accepted... See more

Rated 1 out of 5 stars

Got assigned 2 taskers both we’re 100 miles away. no apologies , couldn’t speak to anyone, huge inconvenience to me as had to book time off work. Not quick enough to respond to emails. 1 st tasker... See more

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Rated 5 out of 5 stars

Our flat pack furniture assembler Mircea was incredible!! He arrived on time, was very, very pleasant and helpful. In 6 hours he put a triple and double wardrobe together, 2 huge chests of drawers and... See more

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Rated 1 out of 5 stars

Making contact was a joke. Two failed appointments. When your fitter actually picked up the phone, he came round on time, and fitted. I would have expected him to take away the tons of cardboard pack... See more

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Rated 4 out of 5 stars

Our handyman (“Tasker”) was brilliant. The company website kept returning 404 Error messages every time they informed us that we had a new message. The We site chat line leaves a lot to be desired.... See more

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Rated 3 out of 5 stars

Gets the job done - if you're patient and lucky. The first guy we booked on Taskrabbit cancelled less than 1 hour before the agreed time, due to (as he told us), a food poisoning. Oh well. The 2nd guy... See more

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Rated 1 out of 5 stars

Absolute shambles of the TaskRabbit system they use. We received emails from Tasker wishing to confirm address and date/time...click reply ERROR 404 page appears...download the app...register account.... See more

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Rated 3 out of 5 stars

Petr unfortunately arrived late due to lack of communication from you and/or IKEA regarding postcode and parking. He was an excellent worker, very polite and helpful. As the IKEA delivery guys cou... See more

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Rated 1 out of 5 stars

Very limited app No support for issues Caught between ikea and task rabbit Will never us again Tried to access task rabbit again- impossible to get through Ikea given me a complaint... See more

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Rated 2 out of 5 stars

Your app was confusing - I did make a password which then didn’t work ( your side) I kept on getting prompts to sign in and it didn’t work. You kept on sending text messages - frustrating!! Tried cal... See more

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Rated 1 out of 5 stars

No show on the day. Andre M was booked through Task Rabbit to come and repair a blind in our flat near Elephant & Castle London. After he was 45 mins late, I messaged him and he eventually replied... See more

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Rated 1 out of 5 stars

The assembly was rushed and careless. The wardrobe panels were scratched during installation and nothing was flagged, even though the damage is in a place impossible to miss. Freshly painted walls we... See more

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Rated 1 out of 5 stars

Our tasker didn’t complete the job, what he did assemble was the wrong way, then he said we’d need to pay for him to dissemble it. He said he’d come back to finish the job, needless to say he didn’t.... See more

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Rated 5 out of 5 stars

My TaskRabbit worker Gabor was a lovely guy who was punctual, worked really hard and offered some good advice. He put up our customised Pax wardrobe from Ikea very quickly and with full attention to d... See more

Rated 1 out of 5 stars

No problem with the Tasker. My problem is with Taskrabbit who sent out numerous incorrect e-mails, refused to speak to me, as they incorrectly claimed that the "account holder" was my tenant. Reques... See more

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Rated 3 out of 5 stars

I was surprised only one man came for a job that requires usually two people. He was on time and focused on the work and delivered a well built wardrobe. However, at least one drawer was damaged as t... See more

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Rated 1 out of 5 stars

Disgusted! I received this review questionnaire a day before the task is due to be completed. I was assured a week ago by Taskrabbit & Ikea that the task would be done at 8 am tomorrow. Then I get... See more

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Rated 1 out of 5 stars

I can’t login or even get ahold of anyone at TaskRabbit corporate. They claim they opened HQ in San Francisco a zombie location with a communist government take over. It’s a shame what started out a... See more

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Rated 5 out of 5 stars

Task Rabbit Is very convenient and flexible. There are so many options of taskers to choose from for any task you could think of. Knowing that you have access to trusted and verified help at your fing... See more

Rated 1 out of 5 stars

Task rabbit is utterly utterly useless. 90% of the times it simply shows the “ ERROR “ sign, it’s only achievements they bit turns what should be a very simple method of texting into a ridiculous com... See more

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Rated 1 out of 5 stars

They made 3 appointments to send someone out to complete my task (over a period of 2 days), and each time they subsequently got back to me saying that they couldn't get a tasker to do the job, asking... See more

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Rated 5 out of 5 stars

Booked through IKEA when ordering furniture online. Took a few days to be matched with a Tasker and we exchanged a few messages to confirm address, date and time. He arrived exactly when expected an... See more

Rated 2 out of 5 stars

Used to build IKEA wardrobes at elderly parents. Attitude was to get the task done. Despite asking, did not centre wardrobes on the wall so have one small gap and another larger. Fitted all floors wr... See more

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Rated 5 out of 5 stars

Was always kept up to date with what was happening. Sinan A our Tasker, was first class, very polite and extremely hard working. He was at our address,on July 14th, for 9 hours, assembling our 4 larg... See more

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Rated 1 out of 5 stars

They didn’t finish them job they said some screws are missing and it wasn’t I found 1 of the screws on floor which I think the fall while they working and the other one screwed are missing and I thi... See more

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Rated 1 out of 5 stars

Confusing and contradictory messages Inability to speak to your Handymen direct even when they have just called me for help and I am trying to resolve the problem, I get a stupid voice message... See more

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Rated 1 out of 5 stars

Their handymen (goes by Henry K) couldn't be bothered to show up, didn't bother telling us he wasn't coming until 2 and half hours later after he'd repeatedly been asked for an ETA and not answere... See more

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Rated 1 out of 5 stars

If I could mark a zero I would. Absolutely terrible company. Communication is impossible. The person who came to our home was difficult to deal with. The job was done wrong so the wardrobe is not fit... See more

Company replied


Company details

  1. Online Marketplace
  2. Furniture Maker

About Taskrabbit UK

Written by the company

With over 9 million tasks completed globally in the last decade - find safe, reliable, local helpers in the UK today. Payment is cashless and all Taskers pass ID checks. Taskrabbit is present in the United Kingdom in hundreds of cities including London, Manchester, Birmingham, Reading, Bristol, Edinburgh; Glasgow, Milton Keynes.

From furniture assembly, minor home repairs to cleaning help, we've got the right Tasker to help you make everyday life easier. And if you still need to be convinced, read Taskrabbit reviews from verified customers in the UK here.

To book —
Visit taskrabbit.co.uk
or download our free mobile app, Taskrabbit.

Get help today!

  • Furniture Assembly
  • IKEA Services
  • Handywork (Handyman or Handywoman)
  • Mounting & Installation
  • Cleaning
  • Help Moving

  • Is Taskrabbit a safe app?

    Taskrabbit is committed to creating fantastic and safe experiences. We take the security of all user information extremely seriously. This includes going through a thorough identity check for all of our UK Taskers and providing a secure way of payment online that only takes place once the Task has been completed.

    How do I contact Taskrabbit UK?

    If you have any questions along the way, contact us at +44 20 3808 4515 where we're available 9 am - 6 pm (GMT) 7 days a week.

    Happy tasking!

    Contact info

    4.4

    Excellent

    TrustScore 4.5 out of 5

    21K reviews

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    Rated 5 out of 5 stars

    Thank you Ikea

    Have always used Ikea products as they are modern, compact and look good.
    The person who assembled the packages, knows exactly what to do. Is very precise and does not take undue time to finish assembling it perfectly.
    Will always choose Ikea products and their services.
    Thank you Ikea

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Excellent

    Excellent, polite skilled and super tidy workmanship, thankyou

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    He is very quick and efficient

    He is very quick and efficient

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    Customer service is awful

    Customer service is awful. The tasker called me yesterday so all I wanted to do was call him back. There is no phone number u can speak with a human on and the guys on the online chat using fake names are useless. They provided me with no help at all and just kept repeating themselves like I was speaking with a robot. I paid £120 for a tasker and I was unable to contact him.and customer service was so bad I had to come on just to leave this review. If I could leave zero stars then I would have. You would only understand if you read the full chats we had on my account and on my wifes

    February 8, 2026
    Unprompted review
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Stephen, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!

    Rated 5 out of 5 stars

    Easy to book and the handyman was…

    Easy to book and the handyman was quick, and got the job done very well.

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    He did a absolute amazing job,finished…

    He did a absolute amazing job,finished in like 1hr 10 mins. Definitely in future will use this company again

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Very efficient and professional at his…

    Very efficient and professional at his work.

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    The operative was very efficient

    The operative, Alex, was very helpful and helped us sort what was missing from the delivery.
    He completed our wardrobes beautifully

    February 3, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    I had my chair delivered on Feb 2nd and…

    I had my chair delivered on Feb 2nd and Task Rabbit was to send someone to put it together on Feb 4th -I was given a time of 8-9am on 4th
    I called after successful delivery to confirm 8-9 am 4th appointment- I spoke to a very nice young man who went off to talk to Task Rabbit and came back and said he had spoken to TR and they definitely would be here at time and date. They failed to arrive and I called - spoke to a young lady who although pleasant was very vague - “ they sometimes take a few hours even though they give you a time slot- they should definitely arrive OR you can reschedule “ !!!!!!!! It was a frustrating experience - I am 83 years of age not computer savvy did not understand why I was asked to go into some app (when I had a confirmation of delivery etc) and certainly was not about to reschedule. I finally contacted a local person who came to my house about an hour later. I realise that majority of your business is done with young start up families - I would suggest that you advise my age group that even if confirmation given that there is another computer prompt needed by you. Obviously I would never be able to buy any large items in the future from IKEA- (as not computer savvy) Not a pleasant experience I’m afraid.
    Glo Williams

    February 4, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Williams, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!

    Rated 5 out of 5 stars

    We had different workers of different…

    We had different workers of different backgrounds and experience. They did a goos job mostly booking them with short notice. Fair prices, good availability and expertise.

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Ali H is a great asset to Taskrabbit.

    Ali H arrived exactly on time and set to work immediately. He finished constructing the two flat packs in less than a couple of hours. He then carried the units upstairs for me. I’m unable to undertake this work anymore and I’m delighted that I asked Taskrabbit to undertake the work for me. Ali H was incredibly efficient and I’m able to thoroughly recommend Ali H

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    everything

    February 5, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 4 out of 5 stars

    Ikea furniture assembly job

    The job was done well and Abby was reliable and he kept in touch with times and dates etc. Would definitely use task rabbit again.

    February 4, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    The guy took ten hours to build two…

    The guy took ten hours to build two beds and a standard table.
    Rabbit as regards this guy should be turtle a discrace.

    February 4, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Colin, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!

    Rated 5 out of 5 stars

    On time and very professional and…

    On time and very professional and helpful friendly

    February 4, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    Ikea assembley damaged so had to be…

    Ikea assembley damaged so had to be replaced. Requested a tasker for 8-9 am. Tasker accepted task & then wanted to come 3pm. Ask to reschedule to to a different day & tasker disabled chat. Now have to contact ikea to reschedule, riduculous as issue was caused by original tasker. So inconvienent.

    February 3, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Clare, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!

    Rated 5 out of 5 stars

    Great App

    Great App - found someone and had task completed quickly and efficiently

    February 4, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Tahir from Task Rabbit was really…

    Taher from Task Rabbit was really professional, careful, and had a very thoughtful approach to the job. Highly recommend him.

    February 4, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

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