Commense Reviews 6,092

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's clothing, highlighting the excellent product quality and unique designs. Consumers frequently receive compliments when wearing the brand's clothes, and many find that the items match the photos accurately. People also appreciate the wide variety of styles available, noting that there is something for every mood and occasion. The business's customer service and return policy also receive high marks from reviewers. Consumers report that the customer service team is responsive, helpful, and provides convenient return options. Reviewers highlight that the return process is easy and stress-free, with quick responses and multiple options to choose from. Many customers express their intention to continue shopping with the company, citing the consistent quality, unique styles, and exceptional customer support.

Based on these reviews

Rated 5 out of 5 stars

Great clothes options, app is laid out well, quality is very good!! I have ordered from them about 4-5 times and nearly everything is exactly as expected. I have had a very small number of pieces that... See more

Rated 5 out of 5 stars

I couldn't be happier with my order. I was so skeptical, but when my shipment arrived I was so surprised. The clothes truly exceeded my expectations. The fit is great, the quality is amazing. The phot... See more

Rated 5 out of 5 stars

The item I was purchased was too small. I signed into my account, selected my item and initiated the refund. Within hours, I received an email with 2 options, store credit and keep the item, partial c... See more

Rated 5 out of 5 stars

I love shopping at Commense, their clothing has an upscale look and the quality is good. Their return process is also very simple and fair, they offer several options to return the item if it doesn’t... See more

Rated 1 out of 5 stars

I’m sure the products are fine for the price but I wouldn’t know because the items never arrive. They use these flyby night receivers who work with Asian carriers. I’m never t the first with this comp... See more

Company replied

Rated 5 out of 5 stars

So I felt that the jacket I ordered was a size bigger and unfortunately, the order number was not associated with the email I used to order other items so I am not able to start an exchange or retur... See more

Rated 5 out of 5 stars

The clothing is uniquely styled with a mixture of classics and updated trends. Never distasteful, always an air of sophistication. The quality always surprises me. Often times better than some of the... See more

Rated 5 out of 5 stars

I had a really great experience shopping from this store. The clothes I ordered are beautiful and the quality is honestly better than I expected — the fabrics feel great and everything looks just... See more

Rated 5 out of 5 stars

Commense has become my most frequented clothing store over the past 2 years. The quality is always great for a reasonable price. Only a few times have I had to return/exchange and item and each time,... See more

Rated 5 out of 5 stars

Ordering from Commence was simple and quick. I was updated on my package throughout the process. Then when I needed to return 2 items customer service quickly replied with convenient options for me... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Really happy with this 3-piece knitwear set. The fabric is soft and comfortable, not itchy at all, and it has a nice weight to it. The fit is loose and relaxed without looking sloppy, whic... See more

Rated 4 out of 5 stars

Great quality! I love all of the combinations of different materials together! Sizing is hard to get down as it changes per piece of clothing but Commense is easy to work with on return/replacements.... See more

Rated 5 out of 5 stars

The customer service is absolutely outstanding!!!! I must admit when I first ordered a few pieces from Commense because the price point was still outstanding. I was a little bit skeptical of the quali... See more

Rated 5 out of 5 stars

What an amazing team Eada is just fantastic to answer all questions. I was dubious about using this site as most clothing stores on online are not good. The clothes are really good quality and unusual... See more

Rated 2 out of 5 stars

The clothes are good quality in general, but not the best for what they cost. Their return policy is terrible, though! They will not exchange, and if you return and opt for store credit instead of a... See more

Company replied

Rated 5 out of 5 stars

I was skeptical about ordering from this site but I was pleasantly surprised at how good the quality of the clothes was! All the items were fit pretty well too and true to size. I placed a second or... See more

Rated 4 out of 5 stars

The quality of the clothing is really great, well-made, comfortable, and exactly as described. I was genuinely happy once I received my items. The only reason I’m not giving five stars is due to a pac... See more

Rated 4 out of 5 stars

Cute styles, at reasonable prices. The quality isn't top tier (dresses aren't lined, no hanger straps, some loose stitching), but it definitely satisfies a need for cute outfit for an upcoming event... See more

Rated 5 out of 5 stars

I’m obsessed with Commense! The sheer variety of styles is incredible—there’s truly something for every mood, season, and occasion. The quality absolutely exceeds the price point, which feels like... See more

Rated 5 out of 5 stars

I have been regularly purchasing several clothes for myself from this brand since last 5 to 6 months and I have always been happy with the purchase. The clothes are very trendy, good quality, and exc... See more

Rated 5 out of 5 stars

Most recently had a shipment lost by their local carrier. Entire order resent 2 sweater vests too big gave me full credit to reorder and I don’t have to send back original merch. Gift for someone els... See more

Rated 1 out of 5 stars

Clothes are of cheap materials and do not look like the photos. Their return policy forces you into accepting store credit, but any item bought with credit cannot be returned. If you ask for cash refu... See more

Company replied

Rated 4 out of 5 stars

I just started ordering from Commense but what I have received thus far exceeded my expectations. Its hard to assess fabric and fit online but the clothing is made well and I have been able to accurat... See more

Rated 5 out of 5 stars

Love, love, love Commense! So excited to find this online treasure! So many fun, unique styles (casual to dressy), great quality and such a value for the money! I've ordered a few times and the fi... See more

Rated 5 out of 5 stars

I’ve ordered from Commense four times now and I am a very happy customer. I’ve purchased a variety of pieces that work just as well for casual wear as they do for more elevated looks. The fabric o... See more

Rated 1 out of 5 stars

£70 boots broke on the first wear before I even got out of the house. I emailed them photos of the heel which completely came off, they responded that thier returns policy means there is no refund or... See more

Company replied

Rated 5 out of 5 stars

I have had nothing but excellent experiences with Commense. This place is a super life changing shopping spot that I am constantly telling all my friends and coworkers about. Sizes are pretty good... See more

Rated 5 out of 5 stars

I bought 2 long Sleeve Plaid Mesh Ruched dresses and they are stunning! For anyone who loves slim fitting but yet slightly stretchy dresses, you’ll love these. These colors anre exactly like the pictu... See more

Rated 5 out of 5 stars

I have been ordering several items from Commense lately (feel like my whole wardrobe is changing lol), and usually the medium sizes have been a perfect fit. In my recent order they ran a bit small and... See more

Rated 5 out of 5 stars

Honestly, great quality and customer service is top notch! Normally its hit or miss on an online stores quality but Commense has been consistent in its quality for sure! I wish they had a trade for a... See more

Rated 5 out of 5 stars

Commense has some stunning pieces at affordable prices. I've placed over 3 orders with them and their quality has never failed. Their pieces do have a subtle sense of elevated style, especially their... See more

Rated 1 out of 5 stars

Commense is a total scam. I ordered and received a skirt. The website description and sizing was way off. I sent an email (which they received as I got a confirmation) inquiring about returning the sk... See more

Company replied

Rated 5 out of 5 stars

I've purchased at many online retailers and rarely love what I receive. I ordered 8 items from Commense - and I LOVE them all! The quality surpassed my expectations, the prices were fantastic, delive... See more

Rated 5 out of 5 stars

Commense is kind of the cheat code for affordable high quality clothes. Given their prices, you’d assume the quality would be typical fast fashion garbage, but instead they are well made, fashionable... See more

Rated 5 out of 5 stars

Commense always leaves me with a beautiful experience. The range of clothing styles, quality of clothes and customer service is superb! I’ve been a returning customer but my last order, I needed to re... See more

Rated 1 out of 5 stars

Ordered 3 items and received order quickly but trousers did not fit me. Requested a return. I was given 2 options and I choose to keep trousers and receive a credit to use on line. Unfortunately the f... See more

Company replied

Rated 5 out of 5 stars

I placed my first order a few weeks ago and received them quicker than expected. The fabric looks and feels high quality and the style is so unique. I’m hoping they add more shoes to the collection. A... See more

Rated 5 out of 5 stars

I love the feel and quality of the clothes from Commense—everything feels luxurious and well-made. I was a bit skeptical about sizing at first (I’m 5'4" and 59 kg with a bigger tummy), but most of t... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ great company to buy from, ordered jeans, tops, jumpers and a piece of jewellery all great, I needed to sent one of the items back communication was quick and easy and problem solved quickl... See more


Company details

  1. Clothing Store

Written by the company

To new beginnings, let's COMMENSE Sleek, classic, with a twist. We’re a fashion house focused on everyday luxury and obsessed with comfort and exceptional quality with sleek designs. We believe in looking like a million bucks, not spending it – which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We believe in feel good colors, even black and navy makes you feel best, we are here for that. And of course, we think shopping should be fun. Consider this your new beginning, a fresh start to be yourself. Welcome, we’re glad you’re here. Let’s begin.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love this brand

Love this brand. Shipping is pretty efficient not next day but fast enough. Customer service is always prompt kind and willing to help. The clothing is beautiful and great quality!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Commence has provided excellent customer service

Commence has provided excellent customer service when I’ve needed to return items. I appreciate that they offer a return option for in store credit or a partial refund to the original payment method.

When I’ve worked with their customer service, they’ve been prompt, friendly, and quick to process my request.

My only concern is that sometimes the marketed images of their products don’t translate to reality — meaning, a waffle knit that looks thick in the photos is actually a thin, see-through knit that would require a tank top underneath.

So, be mindful of what you’re purchasing and be aware of potential “looks great on the website” items.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

I’m sure the products are fine for the…

I’m sure the products are fine for the price but I wouldn’t know because the items never arrive. They use these flyby night receivers who work with Asian carriers. I’m never t the first with this complaint. Although they respond with in a day or two they do not provide adequate resolution.

January 2, 2026
Unprompted review
Commense logo

Reply from Commense

Hi Dani,

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by your recent experience with Commense. We highly appreciate your understanding and are committed to addressing your concerns.

Please rest assured that we take all customer feedback seriously, and we are actively working to find a resolution that meets your satisfaction. Our goal is to ensure a positive shopping experience for all our customers, and your input is invaluable in helping us achieve that.

Commense Customer Support Team

Rated 5 out of 5 stars

I am a customer of commense for a few…

I am a customer of commense for a few years now and honestly, I love all the stuff that I ordered from them. They have good quality and nice style and if you are not satisfied with your order, it’s so easy to get a refund or return the items

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is absolutely… fantastic

The customer service is absolutely outstanding!!!! I must admit when I first ordered a few pieces from Commense because the price point was still outstanding. I was a little bit skeptical of the quality and craftsmanship and fabrics and I must admit I was totally blown away !!!!!!! I am now a forever customer

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality. Happy Customer

I couldn't be happier with my order. I was so skeptical, but when my shipment arrived I was so surprised. The clothes truly exceeded my expectations. The fit is great, the quality is amazing. The photos look exactly with what you get. The customer service is truly great. I mistakingly ordered an extra pair of pants and the return option was made very easy. I'll definitely be ordering again and l highly recommend them

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I've purchased at many online retailers…

I've purchased at many online retailers and rarely love what I receive. I ordered 8 items from Commense - and I LOVE them all! The quality surpassed my expectations, the prices were fantastic, delivery was quick (within 3 days the order had already landed in Canada from China). I had two items that needed to be returned (I needed a larger size) - and the return procedure was quick and painless. The service I received was top notch! I am 5'2" and 180lbs. I needed to order a XL in most items (I also have large boobs) - so I don't know if larger ladies would have luck with sizing. I am thrilled and will continue to purchase from Commense.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved the products, great quality. I had to change the size. Their service was so professional and effective, i will use the site often its so safe

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Really happy with this 3-piece knitwear set. The fabric is soft and comfortable, not itchy at all, and it has a nice weight to it. The fit is loose and relaxed without looking sloppy, which is exactly what I was hoping for. It’s super easy to style together or wear the pieces separately. Great for lounging but still cute enough to wear out. Definitely recommend if you like an effortless, cozy fit.

February 4, 2026
Unprompted review

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