Great clothes options, app is laid out well, quality is very good!! I have ordered from them about 4-5 times and nearly everything is exactly as expected. I have had a very small number of pieces that... See more
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Company details
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To new beginnings, let's COMMENSE Sleek, classic, with a twist. We’re a fashion house focused on everyday luxury and obsessed with comfort and exceptional quality with sleek designs. We believe in looking like a million bucks, not spending it – which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We believe in feel good colors, even black and navy makes you feel best, we are here for that. And of course, we think shopping should be fun. Consider this your new beginning, a fresh start to be yourself. Welcome, we’re glad you’re here. Let’s begin.
Contact info
United States
- [email protected]
- thecommense.com
Replied to 99% of negative reviews
Typically replies within 24 hours
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Love this brand
Love this brand. Shipping is pretty efficient not next day but fast enough. Customer service is always prompt kind and willing to help. The clothing is beautiful and great quality!
Commence has provided excellent customer service
Commence has provided excellent customer service when I’ve needed to return items. I appreciate that they offer a return option for in store credit or a partial refund to the original payment method.
When I’ve worked with their customer service, they’ve been prompt, friendly, and quick to process my request.
My only concern is that sometimes the marketed images of their products don’t translate to reality — meaning, a waffle knit that looks thick in the photos is actually a thin, see-through knit that would require a tank top underneath.
So, be mindful of what you’re purchasing and be aware of potential “looks great on the website” items.
My new favorite clothing website
My new favorite clothing website. Good customer service
I love the unique clothing
I love the unique clothing. Everything I received was very high quality. Shipping time is reasonable. I am looking forward to my next purchase.
I’m sure the products are fine for the…
I’m sure the products are fine for the price but I wouldn’t know because the items never arrive. They use these flyby night receivers who work with Asian carriers. I’m never t the first with this complaint. Although they respond with in a day or two they do not provide adequate resolution.

Reply from Commense
I am a customer of commense for a few…
I am a customer of commense for a few years now and honestly, I love all the stuff that I ordered from them. They have good quality and nice style and if you are not satisfied with your order, it’s so easy to get a refund or return the items
First time order and I had to return a…
First time order and I had to return a few items because they were too big, but the customer service was exceptional and accommodating
The customer service is absolutely… fantastic
The customer service is absolutely outstanding!!!! I must admit when I first ordered a few pieces from Commense because the price point was still outstanding. I was a little bit skeptical of the quality and craftsmanship and fabrics and I must admit I was totally blown away !!!!!!! I am now a forever customer
Great Quality. Happy Customer
I couldn't be happier with my order. I was so skeptical, but when my shipment arrived I was so surprised. The clothes truly exceeded my expectations. The fit is great, the quality is amazing. The photos look exactly with what you get. The customer service is truly great. I mistakingly ordered an extra pair of pants and the return option was made very easy. I'll definitely be ordering again and l highly recommend them
Great quality clothes and customer…
Great quality clothes and customer service has always been very responsive. I have been a customer for over a year and every clothing I have bought I’ve had great compliments on.
I've purchased at many online retailers…
I've purchased at many online retailers and rarely love what I receive. I ordered 8 items from Commense - and I LOVE them all! The quality surpassed my expectations, the prices were fantastic, delivery was quick (within 3 days the order had already landed in Canada from China). I had two items that needed to be returned (I needed a larger size) - and the return procedure was quick and painless. The service I received was top notch! I am 5'2" and 180lbs. I needed to order a XL in most items (I also have large boobs) - so I don't know if larger ladies would have luck with sizing. I am thrilled and will continue to purchase from Commense.
Very satisfied with my purchase and the…
Very satisfied with my purchase and the customer service I received at commense. I needed to do a return and the response was quick and easy.
Loved it
Loved the products, great quality. I had to change the size. Their service was so professional and effective, i will use the site often its so safe
I think fear of extensive and convoluted returns process turns many away but the method Commense uses is extremely easy
I received the best customer service from Commense. Replies to queries were prompt, helpful and a resolution found quickly. I will certainly continue to purchase through them as quality of items is good, prices reasonable, after sales service fantastic
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Really happy with this 3-piece knitwear set. The fabric is soft and comfortable, not itchy at all, and it has a nice weight to it. The fit is loose and relaxed without looking sloppy, which is exactly what I was hoping for. It’s super easy to style together or wear the pieces separately. Great for lounging but still cute enough to wear out. Definitely recommend if you like an effortless, cozy fit.
Always have a prompt reply to any…
Always have a prompt reply to any queries or questions. Very good service and product
Love how fast customer service is and…
Love how fast customer service is and the products are pretty good quality!
Great quality items!
Very nice quality items at very reasonable prices! Would highly recommend! :)
Great customer service
Great customer service! The clothes are great quality and super cute!
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