Verified
Everything is Perfect!All The Products are original And Good Quality...Also Delivery on Time
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
After some search I decided to buy a Casio G-Shock G-5600UE-1DR, an older model because it has better features than newer versions and also the Tough Solar option with is great and makes the batte... See more
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Verified
Fast shipping and competitive price! Just one question: Why don't you accept payments in 3 or more installments? You could sell much more even more expensive watches. Anyway great service.
Company replied
Verified
The watch arrived a few days late, which was certainly not the fault of the company that shipped it the day after I ordered it. It arrived well protected and sealed in its original box, accompanied by... See more
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Verified
It's beautiful and exactly same as they shown on their site. Accurate and very punctual for delivery even I got it a day before. I am satisfied. Thanks
Company replied
Verified
Timestore proved to be an excellent choice for purchasing a Casio watch. Shipping was on time and the product was in excellent condition. Timestore is a reliable site, and I highly recommend it.
Company replied
Verified
Glasses in perfect conditions and as appear online. I was hesitant at first given the discount and the unknown website but everything went perfect!
Company replied
Verified
I purchased an automatic watch seiko. Both the quality of the item and delivering time were as expected. The rate for this purchase is very good.
Company replied
Verified
Excellent delivery time! The product arrived quickly, brand new, and very well packaged. Great service overall. Highly satisfied!
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Verified
Easy to order , quick delivery, goods /watch sound . Will buy again from this company . Happy customer.
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Verified
Order arrived very quickly and was packaged perfectly to ensure nothing broke. Customer service is fast and professional, definitely will buy from them again.
Company replied
Verified
I have a great experience thanks timestore real product very satisfied
Company replied
I've paid with my card but didn't get any confirmation massage so i checked delivery status it says i didn't paid so i cant download the receipt . but i already paid with my card. And there's no cle... See more
Company replied
Verified
perfect in all aspects from items to payments to delivery. thanks a lot
Company replied
Verified
the watch was supposed to arrive on June 5th, it was a birthday present; the courier never gave any news and wanted to deliver the watch on June 10th. Obviously I rejected the package, the birthday ha... See more
Verified
Optimum watch Casio MTP195 B1AV Good price Optimum service
Company replied
Verified
You informed me that there was an issue with the payment, and two weeks later you sent me an email that the watch would be delivered. And then the package will arrive only two weeks later.
Company replied
Verified
Very nice experience. I have bought 3 watches. Really I liked all .
Company replied
FINAL UPDATE (02/02/2026): (EN) The refund was finally received on Feb 2, but only AFTER I notified the store that I had filed official complaints with the European Consumer Centre (ECC) and... See more
Company replied
Verified
Well i was satisfied with the shipping but shocked by the poor packaging . This was a gift I sent to my very important friend and it was in a plastic? I was expecting a decent packaging . Very disappo... See more
Company replied
Verified
I have not received the item and there is ot a way to trace it by your parcel contractor very very bad, I will not buy any other product from you
Company replied
Verified
I delieverd my order but when i opened the box there was no watch inside and the box was opened . It was too disappointing because i bought it as valentine gift.
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Verified
I didn’t receive anything. Just lost time and today I’ve a ceremony and no gift!!!!!!!!!! Terrible experience!!!
Company replied
Verified
Voyage nautica, I have ordered the perfume I have received it and I can tell it's not original,i don't recommend it
Company replied
Verified
The product hasn’t arrived yet! And no clear Information is avilable
Company replied
Verified
I received products 10 days Later ( on 12th January). I should had to receive it on 2 nd January
Company replied
Verified
Too slow the shipping, so disappointing that my order are late
Company replied
Verified
Very good price, delivery service ok, item arrived in perfect confitions.
Company replied
Verified
Amazing product and very fast delivery
Company replied
Verified
Wide selection, great prices, and fast delivery.
Verified
Good quality and on time delivery
Company replied
Verified
Hi ,we received the watch on time, it looks pretty good. We hope it is genuine
Company replied
Verified
perfect watch and good shipping.
Company replied
Verified
Easy to order, fast shipping. Thank you.
Company replied
Verified
Fast delivery, High quality of product with its certification
Verified
good and precise packaging, watch corresponding to the description
Company replied
Verified
Only the shipping I hate, it’s too slow 😔
Verified
Nice Watch delivery perfect
Company replied
Verified
My new watch is great, thanks.
Company replied
Verified
Very fast and good product
Company replied
Verified
Best seller VERY VERY good
Company replied
Verified
Delivery and quality
Company replied
Company details
Written by the company
Negozio online specializzato nella vendita di orologi di lusso e accessori di moda. Nel nostro assortimento troverete orologi di stile, gioielli eleganti, occhiali da sole alla moda, borse e profumi esclusivi.
Contact info
Stará Vajnorská 4, 831 04, Bratislava, Slovakia
- [email protected]
- timestore.it
4.0
Great
537 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Verified
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
Verified
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
Verified
Very nice experience
Very nice experience. I have bought 3 watches. Really I liked all .
January 24, 2026
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
Verified
Everything perfect!
Glasses in perfect conditions and as appear online. I was hesitant at first given the discount and the unknown website but everything went perfect!
January 7, 2026
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
EN: WARNING: Shop refuses to refund money. Reported to Trade Inspection (SOI). CZ: VAROVÁNÍ: E-shop nevrací peníze. Podán podnět na SOI.
FINAL UPDATE (02/02/2026):
(EN) The refund was finally received on Feb 2, but only AFTER I notified the store that I had filed official complaints with the European Consumer Centre (ECC) and the Slovak Trade Inspection (SOI). The payment was delayed beyond the legal deadline (Jan 26). It is clear that the store only acted once they realized they would be investigated by the authorities.
(IT) Il rimborso è finalmente arrivato il 2 febbraio, ma solo DOPO che ho notificato al negozio di aver presentato reclami ufficiali al Centro Europeo Consumatori (ECC) e all'Ispezione Commerciale Slovacca (SOI). Il pagamento è arrivato in ritardo rispetto alla scadenza legale (26 gennaio). È chiaro che il negozio ha agito solo quando ha capito che sarebbe stato indagato dalle autorità.
UPDATE 02/02/2026
(EN) Timestore is publicly lying in their response; the refund has NOT been sent. Despite their false claims, they have failed to provide any official proof of payment. This case is now officially registered with the European Consumer Centre (ECC) under reference number ECCCZ-23488 and reported to the Slovak Trade Inspection (SOI).
(IT) Timestore mente pubblicamente nella sua risposta; il rimborso NON è mai stato inviato. Nonostante le loro false affermazioni, non hanno fornito alcuna prova ufficiale del pagamento. Il caso è ora ufficialmente registrato presso il Centro Europeo Consumatori (ECC) con il numero di riferimento ECCCZ-23488 e segnalato all'Ispezione Commerciale Slovacca (SOI).
I strongly warn against shopping at Timestore (operated by TIME Slovakia Plus s.r.o. / Canada 2015 s.r.o.). Despite returning the goods in due time (order no. 2425161950) and receiving confirmation from the shop on Jan 12, 2026, my money has not been refunded. They repeatedly lie about "system errors". The case has been officially reported to the Slovak Trade Inspection (SOI) and the European Consumer Centre (ECC). Avoid this shop at all costs!
Důrazně varuji před nákupem v e-shopu Timestore (provozovatel TIME Slovakia Plus s.r.o. / Canada 2015 s.r.o.). I přes řádné vrácení zboží (obj. č. 2425161950) a potvrzení ze strany obchodu ze dne 12. 1. 2026, mi do dnešního dne nebyly vráceny peníze. Neustále lžou o „chybě v systému“. Věc byla předána Slovenské obchodní inspekci (SOI) a Evropskému spotřebitelskému centru (ESC). Vyhněte se jim!
January 29, 2026
Unprompted review
Reply from Timestore
Gentile cliente,
ci dispiace che abbia avuto questa esperienza e comprendiamo il suo disappunto. Vorremmo precisare che il recesso è stato regolarmente elaborato e che l’importo è stato inviato al conto bancario indicato nel modulo di reso.
Stiamo verificando internamente la situazione, per assicurarci che non vi siano stati ritardi tecnici da parte della banca o del sistema di pagamento.
La invitiamo gentilmente a contattarci fornendo una conferma dell’avvenuto o mancato accredito, così da poter risolvere la questione nel più breve tempo possibile.
La sua soddisfazione è importante per noi e faremo tutto il necessario per concludere la situazione in modo corretto.
Cordiali saluti,
Timestore.it
Verified
Good price, fast delivery, efficient communication
Good price, fast delivery, efficient communication
December 31, 2025
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
Verified
I have a great experience thanks…
I have a great experience thanks timestore real product very satisfied
December 28, 2025
Reply from Timestore
Thank you for your positive review and for placing your trust in our shop. We are delighted that you are satisfied with our services. Customer satisfaction is our top priority.
Kind regards,
Timestore.it
Verified
I received products 10 days Later ( on…
I received products 10 days Later ( on 12th January). I should had to receive it on 2 nd January
December 26, 2025
Reply from Timestore
Dear Customer,
We sincerely apologize for the delay in processing your order. The ten-day delay in shipping was the result of an error on our part, and we take full responsibility for it.
We understand that this situation may have been frustrating for you and certainly did not meet the expectations our store should provide. We are making every effort to prevent similar delays in the future, and this situation has already been analyzed and resolved.
Thank you for bringing this to our attention—your feedback is very valuable to us and helps us improve our service. We hope that despite this situation, you will give us another chance to provide a positive experience with your future purchases.
Sincerely, Timestore.it
Verified
Reply from Timestore
Grazie per il tuo acquisto e per il feedback positivo.
La fiducia e la soddisfazione del cliente sono la nostra priorità.
Ci auguriamo che tornerai presto a visitare il nostro negozio.
Cordiali saluti,
Timestore.it
Verified
Delivery
You informed me that there was an issue with the payment, and two weeks later you sent me an email that the watch would be delivered. And then the package will arrive only two weeks later.
December 31, 2025
Reply from Timestore
Gentile cliente,
grazie per la Sua recensione.
L’ordine è stato effettuato il 31/12 ed è stato spedito il 5/1. Per questo ordine il pagamento è stato elaborato correttamente; il problema con il pagamento riguardava il Suo secondo ordine, non questo. Durante il periodo festivo i corrieri sono spesso molto sovraccarichi, il che può causare ritardi nella consegna e aggiornamenti più lenti del tracking.
Secondo le informazioni del corriere, la spedizione è attualmente in fase di organizzazione e la consegna stimata è prevista per oggi, con aggiornamenti più precisi dopo le 10:15.
Ci dispiace che abbia avuto l’impressione che tutto il processo sia durato troppo a lungo, ma il ritardo è dovuto al forte carico dei corrieri nel periodo post‑festivo. Il Suo pacco è in transito e dovrebbe essere consegnato a breve.
Ci scusiamo per i disagi causati dal ritardo e La ringraziamo per la pazienza.
Cordiali saluti,
Timestore.it
Verified
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
I've paid with my card but it shows no payment
I've paid with my card but didn't get any confirmation massage so i checked delivery status it says i didn't paid so i cant download the receipt . but i already paid with my card. And there's no clear delivery status of my watch. This is so frustrating
December 5, 2025
Unprompted review
Reply from Timestore
Gentile Cliente,
la ringraziamo per i Suoi ordini e per la Sua opinione.
Risultano a Suo nome due ordini – per uno il pagamento non è andato a buon fine, mentre per l’altro il pagamento è stato effettuato con successo e il pacco è stato spedito dal nostro magazzino il giorno 7/12.
La preghiamo di controllare anche la cartella Spam, nel caso in cui le notifiche del nostro e‑shop sullo stato delle spedizioni vi siano finite.
Le auguriamo una buona giornata.
Cordiali saluti,
Timestore.it
Verified
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
Verified
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
Verified
Perfect everythings
November 2, 2025
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
Verified
I had a very positive experience
I had a very positive experience . Very serious , kind and professional customer service . I annihlated an order . They contacted me ( ! ) immediatly , kindly requesting my bank account , so they could refund me . In one day i had money back . I hope to buy something , they deserve trust .
November 5, 2025
Reply from Timestore
Gentile cliente,
grazie per il tuo acquisto e per il tuo feedback positivo.
La fiducia e la soddisfazione dei nostri clienti sono la nostra priorità.
Speriamo di rivederti presto nel nostro negozio.
Cordiali saluti,
Timestore.it
Verified
Reply from Timestore
Gentile Cliente,
Grazie mille per la sua recensione positiva e per la sua raccomandazione.
La apprezziamo molto.
La soddisfazione del cliente è la nostra massima priorità.
Ci auguriamo di continuare a collaborare con lei.
Grazie.
Cordiali saluti,
Timestore.it
Verified
Reply from Timestore
Gentile Cliente,
Grazie mille per la sua recensione positiva e per la sua raccomandazione.
La apprezziamo molto.
La soddisfazione del cliente è la nostra massima priorità.
Ci auguriamo di continuare a collaborare con lei.
Grazie.
Cordiali saluti,
Timestore.it
Verified
The watch arrived a few days later, buy It's PERFECT
The watch arrived a few days late, which was certainly not the fault of the company that shipped it the day after I ordered it. It arrived well protected and sealed in its original box, accompanied by an international warranty and a valid invoice. Congratulations, I highly recommend this company for online purchases. Lorena G. (Reggio Calabria - Italy)
October 24, 2025
Reply from Timestore
Gentile Cliente,
Grazie mille per la sua recensione positiva e per la sua raccomandazione.
La apprezziamo molto.
La soddisfazione del cliente è la nostra massima priorità.
Ci auguriamo di continuare a collaborare con lei.
Grazie.
Cordiali saluti,
Timestore.it
Verified
Great Timestore
Timestore proved to be an excellent choice for purchasing a Casio watch. Shipping was on time and the product was in excellent condition. Timestore is a reliable site, and I highly recommend it.
October 22, 2025
Reply from Timestore
Gentile cliente,
grazie mille per la sua recensione e le sue gentili parole.
Siamo lieti che sia soddisfatto della selezione, dei prezzi e della consegna e che l'imballaggio abbia soddisfatto le sue aspettative.
La sua soddisfazione è molto importante per noi e siamo lieti che ci consigli ulteriormente.
Cordiali saluti,
Timestore.it
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