Timestore Reviews 538

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the quality and the competitive prices of the products. People highlight the wide selection available and the fast shipping. Consumers are also satisfied with the packaging of their orders, which ensures that the items arrive in perfect condition. However, opinions on the delivery service and order processing are mixed. While some reviewers praise the punctuality and speed of delivery, others report delays and issues with order confirmation. Some consumers also expressed concerns about the packaging, with a few reporting that it was not adequate.

Based on these reviews

Rated 4 out of 5 stars

Everything is Perfect!All The Products are original And Good Quality...Also Delivery on Time

Company replied

Rated 5 out of 5 stars

After some search I decided to buy a Casio G-Shock G-5600UE-1DR, an older model because it has better features than newer versions and also the Tough Solar option with is great and makes the batte... See more

Company replied

Rated 5 out of 5 stars

Fast shipping and competitive price! Just one question: Why don't you accept payments in 3 or more installments? You could sell much more even more expensive watches. Anyway great service.

Company replied

Rated 5 out of 5 stars

The watch arrived a few days late, which was certainly not the fault of the company that shipped it the day after I ordered it. It arrived well protected and sealed in its original box, accompanied by... See more

Company replied

Rated 5 out of 5 stars

It's beautiful and exactly same as they shown on their site. Accurate and very punctual for delivery even I got it a day before. I am satisfied. Thanks

Company replied

Rated 5 out of 5 stars

Timestore proved to be an excellent choice for purchasing a Casio watch. Shipping was on time and the product was in excellent condition. Timestore is a reliable site, and I highly recommend it.

Company replied

Rated 5 out of 5 stars

Glasses in perfect conditions and as appear online. I was hesitant at first given the discount and the unknown website but everything went perfect!

Company replied

Rated 5 out of 5 stars

I purchased an automatic watch seiko. Both the quality of the item and delivering time were as expected. The rate for this purchase is very good.

Company replied

Rated 5 out of 5 stars

Excellent delivery time! The product arrived quickly, brand new, and very well packaged. Great service overall. Highly satisfied!

Company replied

Rated 5 out of 5 stars

Easy to order , quick delivery, goods /watch sound . Will buy again from this company . Happy customer.

Company replied

Rated 5 out of 5 stars

Order arrived very quickly and was packaged perfectly to ensure nothing broke. Customer service is fast and professional, definitely will buy from them again.

Company replied

Rated 1 out of 5 stars

I've paid with my card but didn't get any confirmation massage so i checked delivery status it says i didn't paid so i cant download the receipt . but i already paid with my card. And there's no cle... See more

Company replied

Rated 5 out of 5 stars

perfect in all aspects from items to payments to delivery. thanks a lot

Company replied

Rated 1 out of 5 stars

the watch was supposed to arrive on June 5th, it was a birthday present; the courier never gave any news and wanted to deliver the watch on June 10th. Obviously I rejected the package, the birthday ha... See more

Rated 1 out of 5 stars

You informed me that there was an issue with the payment, and two weeks later you sent me an email that the watch would be delivered. And then the package will arrive only two weeks later.

Company replied

Rated 1 out of 5 stars

FINAL UPDATE (02/02/2026): (EN) The refund was finally received on Feb 2, but only AFTER I notified the store that I had filed official complaints with the European Consumer Centre (ECC) and... See more

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Rated 3 out of 5 stars

Well i was satisfied with the shipping but shocked by the poor packaging . This was a gift I sent to my very important friend and it was in a plastic? I was expecting a decent packaging . Very disappo... See more

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Rated 1 out of 5 stars

I have not received the item and there is ot a way to trace it by your parcel contractor very very bad, I will not buy any other product from you

Company replied

Rated 1 out of 5 stars

I delieverd my order but when i opened the box there was no watch inside and the box was opened . It was too disappointing because i bought it as valentine gift.

Company replied

Rated 1 out of 5 stars

I didn’t receive anything. Just lost time and today I’ve a ceremony and no gift!!!!!!!!!! Terrible experience!!!

Company replied

Rated 1 out of 5 stars

Voyage nautica, I have ordered the perfume I have received it and I can tell it's not original,i don't recommend it

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Rated 1 out of 5 stars

The product hasn’t arrived yet! And no clear Information is avilable

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Rated 1 out of 5 stars

I received products 10 days Later ( on 12th January). I should had to receive it on 2 nd January

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Rated 1 out of 5 stars

Too slow the shipping, so disappointing that my order are late

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Rated 5 out of 5 stars

Very good price, delivery service ok, item arrived in perfect confitions.

Company replied

Rated 5 out of 5 stars

Hi ,we received the watch on time, it looks pretty good. We hope it is genuine

Company replied


Company details

  1. Watch Store
  2. Costume Jewelry Shop
  3. Handbags Shop
  4. Perfume Store
  5. Sunglasses Store

Written by the company

Negozio online specializzato nella vendita di orologi di lusso e accessori di moda. Nel nostro assortimento troverete orologi di stile, gioielli eleganti, occhiali da sole alla moda, borse e profumi esclusivi.


Contact info

4.0

Great

TrustScore 4 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing site

Very great experience
Very good price
Fast delivery

March 7, 2025
Timestore logo

Reply from Timestore

Hello,

Thank you for your kind words! We're glad you had a great experience with us and appreciated both the price and fast delivery. We look forward to serving you again!

The Timestore.it Team

Rated 5 out of 5 stars

Great

Top and fast

March 9, 2025
Timestore logo

Reply from Timestore

Hello,

Thank you for your feedback! We're glad you had a great experience and appreciated the fast service. We look forward to assisting you again!

The Timestore.it Team

Rated 4 out of 5 stars

Everything is Perfect!All The Products…

Everything is Perfect!All The Products are original And Good Quality...Also Delivery on Time

February 20, 2025
Timestore logo

Reply from Timestore

Thank you for your feedback! We're glad to hear that you were satisfied with the originality and quality of our products, as well as the on-time delivery. If there’s anything we can improve to make your experience even better, we would love to hear your suggestions. We hope to see you again on Timestore.it!

Rated 5 out of 5 stars

Purchase of automatic watch Seiko

I purchased an automatic watch seiko. Both the quality of the item and delivering time were as expected. The rate for this purchase is very good.

February 9, 2025
Timestore logo

Reply from Timestore

Thank you for your feedback! We're glad to hear that both the quality of your Seiko automatic watch and the delivery time met your expectations. We appreciate your rating and look forward to serving you again on Timestore.it! Timestore.it

Rated 4 out of 5 stars

Great

Great, but sometimes they mistake on the address brt i don't kwn why.

February 11, 2025
Timestore logo

Reply from Timestore

Thank you for your feedback! We're glad you had a great experience overall. We understand that occasional address mistakes by BRT can be frustrating, and we are continuously working with the courier to improve delivery accuracy. If you ever encounter an issue, please don't hesitate to reach out so we can assist you. We appreciate your support and hope to see you again on Timestore.it! Timestore.it

Rated 1 out of 5 stars

I delieverd my order but when i opened…

I delieverd my order but when i opened the box there was no watch inside and the box was opened .
It was too disappointing because i bought it as valentine gift.

February 6, 2025
Timestore logo

Reply from Timestore

We are deeply sorry for this unfortunate experience. Sadly, it sometimes happens that parcels are tampered with during transit. We have already filed a claim with the courier regarding this incident, and you will be compensated as soon as possible. We truly regret the disappointment caused, especially for such an important occasion. Timestore.it

Rated 5 out of 5 stars

Fast shipping and competitive price!

Fast shipping and competitive price!
Just one question:
Why don't you accept payments in 3 or more installments?
You could sell much more even more expensive watches.
Anyway great service.

February 5, 2025
Timestore logo

Reply from Timestore

Thank you for your feedback! We are glad you were satisfied with our fast shipping and competitive prices. At the moment, we do not offer installment payments, but we truly appreciate your suggestion and will consider it for the future to improve our service. We hope to see you again soon on Timestore.it! Timestore.it

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service

January 26, 2025
Timestore logo

Reply from Timestore

Grazie per la sua recensione! Siamo felici che tutto sia andato bene. La aspettiamo per i suoi prossimi acquisti.
Il team di Timestore.it

Rated 1 out of 5 stars

I order a watch and it never arrived

I order a watch and it never arrived! No way to contact Timestore, DON'T BUY FROM TIMESTORE

January 16, 2025
Timestore logo

Reply from Timestore


We are very sorry for the inconvenience you have experienced. Unfortunately, this was an isolated case where the package was lost in transit. However, we have already resent the watch, and you should receive it within 2-3 business days. We truly appreciate your patience and understanding.
The Timestore.it Team

Rated 5 out of 5 stars

My order arrived 2 days earlier than…

My order arrived 2 days earlier than expected day. And the watch was in completely good condition. And their support team is also good

January 10, 2025
Timestore logo

Reply from Timestore

Thank you for your review! We're delighted to hear that your order arrived earlier than expected and that the watch was in perfect condition. We also appreciate your kind words about our support team. Looking forward to serving you again! 😊
The Timestore.it Team

Rated 4 out of 5 stars

Reliable website and quality products

Reliable website I purchased a perfume to give to my dad, an even more beautiful product than it was in the photo. I didn't give 5 stars because the delivery day was not respected but it arrived a day late.

January 6, 2025
Timestore logo

Reply from Timestore


Thank you for your review! We're glad to hear that you were happy with the perfume and that it exceeded your expectations. We apologize for the slight delay in delivery and appreciate your understanding. We’ll keep working to improve our service, and we look forward to serving you again! 😊
The Timestore.it Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, very nice Watch!

January 11, 2025
Timestore logo

Reply from Timestore

Salve,

grazie per la valutazione positiva e la fiducia nel nostro negozio.
Attendiamo con ansia la tua visita di ritorno.

Distinti saluti
Timestore.it

Rated 5 out of 5 stars

Best Experince

I buy 5 watches from timestore recommed 100%

December 31, 2024
Timestore logo

Reply from Timestore

Buongiorno,

Grazie per aver lasciato la sua recensione!

Siamo molto contenti che siate soddisfatti del nostro servizio e vi ringraziamo per il vostro supporto.

Non vediamo l'ora di lavorare di nuovo con voi nel 2025.

Buona giornata!
Timestore ⌚

Rated 5 out of 5 stars
Timestore logo

Reply from Timestore

Salve,

grazie per la recensione positiva.

Siamo molto lieti che tu sia soddisfatto dei nostri servizi.
La soddisfazione dei nostri clienti è fondamentale per noi e la vostra fiducia è la nostra più grande ricompensa.
Grazie per il tuo acquisto e aspettiamo con ansia il tuo prossimo ordine.

Distinti saluti
Timestore

Rated 5 out of 5 stars

Very well am I glad

December 1, 2024
Timestore logo

Reply from Timestore

Salve,

grazie per la valutazione positiva e la fiducia nel nostro negozio.
Attendiamo con ansia la tua visita di ritorno.

Distinti saluti
Timestore.it

Rated 1 out of 5 stars

This company needs great care and to be more secure or efficient professional service about online payments of buyers

This company needs great care and to be more secure or efficient professional service about online payments of buyers.

November 23, 2024
Timestore logo

Reply from Timestore

Salve,

grazie per la sua valutazione.

Nell'ordine che ha effettuato, l'importo è stato effettivamente accreditato con un ritardo, per il quale ci scusiamo.

Per la sicurezza dei nostri clienti, siamo particolarmente attenti ai pagamenti online. Rispettiamo tutti gli standard e le misure necessarie. Come per i pagamenti, così anche per la spedizione e tutti i sistemi e processi legati all'operatività dell'e-shop.

Grazie e attendiamo con piacere il suo prossimo ordine.

Distinti saluti
Timestore.it

Rated 5 out of 5 stars

Very good

A good experience

November 28, 2024
Timestore logo

Reply from Timestore

Salve,

grazie per la valutazione positiva e la fiducia nel nostro negozio.
Attendiamo con ansia la tua visita di ritorno.

Distinti saluti
Timestore.it

Rated 1 out of 5 stars

I did not receive the order

I did not receive the order. The courier did not come to my address, although I was always at home waiting for the delivery. There was no call, no notification of delivery. For no reason, the tracking site updated false information about the wrong address, although I had already ordered from Timestore and the last time the order arrived at the same address without problems. Now I ordered a gift and it is somewhere in a warehouse where there is no address or phone number.
I have repeatedly tried to contact both the store and the carrier, but there is no result.
I will never contact this store again

November 3, 2024
Timestore logo

Reply from Timestore

Hello,
thank you for the message.
We are sorry for the situation that has arisen. Our customer center is actively communicating with you due to delivery problems. Unfortunately, we do not have access to the specific courier of the transport company who is supposed to deliver the package. As you write yourself, the previous order arrived at your address without any problems.
The satisfaction of our customers is of the utmost importance to us, and we are even more sorry that the delivery failed with your second order from our e-shop. We are solving the situation and we believe that the package will be delivered successfully.
Sincerely,
Timestore.it

Rated 5 out of 5 stars

Absolutely Perfect!

November 2, 2024
Timestore logo

Reply from Timestore

Salve,
Grazie per la valutazione positiva e la fiducia nel nostro negozio.
Attendiamo con ansia la tua visita di ritorno.
Distinti saluti
Timestore.it

Rated 5 out of 5 stars

Fast delivery

Fast delivery, original watch, good price. For me it’s a yes

August 9, 2024
Timestore logo

Reply from Timestore

Grazie mille per la bella recensione e in attesa del prossimo acquisto.
Cerchiamo sempre di migliorare 😊

Buona giornata

Timestore ⌚

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