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Greaves Sports Reviews 9,846

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's dedication to ensuring order accuracy and swift resolution of any issues, even going the extra mile to correct customer errors. Consumers appreciate the speed of delivery, often receiving their products earlier than expected. The business stands out for its ability to fulfill last-minute orders and provide alternatives when needed. People highlight the high quality and stylish nature of the products, noting their comfort and premium feel. The ordering process is described as quick and easy, with competitive pricing. The staff receives accolades for their welcoming attitude, knowledge, and willingness to assist customers in finding the perfect product. Reviewers also value the excellent after-sales service and the company's commitment to making customers feel like a priority.

Based on these reviews

Rated 5 out of 5 stars

Fantastic company. Bought a personalised football shirt and hadn’t realised the personalisation hadn’t gone through properly, due to my own fault. Whilst some companies would have just carried with th... See more

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Rated 5 out of 5 stars

I never normally leave reviews but the customer service has been amazing. I ordered a personalised kit for my son for Christmas - a last minute order after being let down badly by another company. The... See more

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Rated 5 out of 5 stars

Staff are great always very welcoming when walking through store taking time out to speak to you. Some high end stores can sometimes judge a person with how they are dressed ie work wear and forget so... See more

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Rated 5 out of 5 stars

The willingness of your trained staff to please the customer to select the product that suits them and nothing is too much trouble for them. The staff make the customer their number one priority and... See more

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Rated 5 out of 5 stars

Absolutely amazing! The products I ordered from Greaves Sport exceeded my expectations. High quality, stylish, and comfortable — everything feels premium and well-made. Delivery was quick and smooth,... See more

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Rated 5 out of 5 stars

Quick and easy order process and the best price we could find for the product we needed. Shipment was quick and even with festive holiday period our order still arrived as and when it said it would.... See more

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Rated 5 out of 5 stars

Purchased a pair of Adidas boots however after a couple of months the upper was starting to come away from the sole. Contacted Greaves and I posted the boots back for them to check and received a... See more

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Rated 5 out of 5 stars

Had the best experience with greaves sports! Was looking for a specific Liverpool jersey for my boyfriend that was sold out everywhere but I was lucky to find it on greaves! It arrived SO fast and we... See more

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Rated 5 out of 5 stars

I ordered the Partick Thistle xmas jumper on Friday 31st of October , picked up at a in post locker in Bournemouth 2 days later .Excellent service , well packed and a Quality jumper . I have never bee... See more

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Rated 5 out of 5 stars

Ordered 2 pairs of football boots for sizing on sale and had such a great saving on them compared to other websites. They arrived via in post as requested and this process was so easy. I returned the... See more

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Rated 5 out of 5 stars

I experienced great customer service during possibly one of the busiest times for the store. On two occasions I selected the wrong print (home on an away and vice versa). A colleague from the store co... See more

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Rated 5 out of 5 stars

Good choice of products and easy website to navigate & checkout was simple. The prices were really reasonable & very efficient postage & courier. I was extremely pleased with the purchase and would hi... See more

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Rated 5 out of 5 stars

I've ordered a few times from greaves sports. I'm never disappointed. They are fast with deliveries. Being from Northern Ireland, this is the only place I get Patrick thistle teamwear. The service fro... See more

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Rated 5 out of 5 stars

Phoned up to speak to a member of staff regarding sizing of Nnormal Kjerag shoes. He was very knowledgeable and gave me assurance about sizing on various makes he had used, so happy to order in true... See more

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Rated 5 out of 5 stars

A splendid shopping experience with friendly motivated and interested staff. Bit annoyed that their blue Monday voucher expired whilst I had items in the basket but that’s on me.

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Rated 5 out of 5 stars

My boots were very well packed and the quality of the boots - excellent. Unfortunately, I could not get the left boot on due to the leather being so hard, the boot just would not bend to allow my foo... See more

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Rated 2 out of 5 stars

I have been using Greaves for many years. ALWAYS excellent professional customer service. Today 16th January 2026 2.30pm that all changed. A mature grey headed female, had absolutely zero customer s... See more

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Rated 5 out of 5 stars

Super customer service. I called customer services as I was unable to check out what I needed online, the gentleman I spoke to was extremely helpful and advised what I needed to do (I’m new to the w... See more

Rated 5 out of 5 stars

I have made numerous purchases from your golf section including being fitted for my clubs over the past couple of years and the service is top class. Graeme goes above and beyond to help and make sure... See more

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Rated 5 out of 5 stars

Order delivered as scheduled. Very responsive to email regarding return. Refund issued promptly. Returned as product did not fit rather than any issue with product.

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Rated 3 out of 5 stars

Was mega late on delivery. Then severally mucked about by royal mail claiming they tried to deliver and no one was home, actual truth was there was someone home to take delivery so they clearly... See more

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Rated 5 out of 5 stars

Ordering was easy, dispatch was quick and delivery was hassle-free. I appreciate them using Royal Mail as the item I bought was delivered on time and in perfect condition. I'd happily buy again from G... See more

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Rated 5 out of 5 stars

1st gentleman I spoke to was extremely helpful and nothing too much bother.. he advised what type and size I should wear and he was spot on.. when I bought my shoes, the gentleman who served me was al... See more

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Rated 5 out of 5 stars

Fantastic! Cannot fault the service you get from Greaves online or in-store. Friendly staff always willing to assist you.

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Rated 5 out of 5 stars

Great find - 1970 Tour Lions T-shirt. There was only one last piece left in stock. Excellent 100% recyclable paper packaging. Delivery was spot on time. A very happy customer here.

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Rated 5 out of 5 stars

Great value for Junior kit when bundled together - should be more of the same across the board with these big kit suppliers. Greaves were great, number and name on back with a fast delivery.

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Rated 5 out of 5 stars

Excellent range. Excellent staff who really know their stuff. I'm sure all departments are the same - but the running dept was the one I used and they were all spot on. I got fitted out perfectly. The... See more

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Rated 5 out of 5 stars

Phoned in advance to make sure there was a stock of the track suit. Josh from the uniform department was very attentive and helpful, he saved items in two sizes aside for us and helped my son to try... See more

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Rated 5 out of 5 stars

Great Filson jacket and delivery was spot on. Just paid a small addition for the next day all sorted and sent and got it next day. Some stores advertise next day but often it’s 3 days so this was a w... See more

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Rated 5 out of 5 stars

Greaves had the make and style of running shoe I wanted, n stock. They also had the size I needed too which was the problem I experienced everywhere else I usually use for sports goods. All this and... See more

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Rated 5 out of 5 stars

Cannot fault Greaves in the packaging and correspondence. Issue arose with either Royal mail or Australia post as item took over 2 weeks to arrive.

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Rated 5 out of 5 stars

Always a great experience with Greaves, excellent stock, very quick delivery and the rewards scheme is decent, maybe to get free postage could be lowered Thanks tho!

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Rated 5 out of 5 stars

Incredible service! Having been let down by sports direct for my son’s birthday I mercy called Grieves. Not only could they deliver but next day delivery. I can’t talk highly enough about the servi... See more

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Rated 5 out of 5 stars

Everything was perfect and delivered on time and some of the 25\26 Liverpool training gear had a nice discount too. Will definitely use Greaves Sport again.

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Rated 5 out of 5 stars

I placed online order late on a Saturday. Aware that it is closed on a Sunday I popped into store on Monday. The item I wished to purchase was available. Sales advisor promptly swapped my order thru... See more

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Rated 5 out of 5 stars

From ordering online right through to delivery I can honestly say 5stars are needed. Prompt service (and lovely trainers), thank you Greaves Sports

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Rated 5 out of 5 stars

Love Greave sports. I order online and nothing is ever a problem to make returns in store when needed. Staff are always lovely and helpful and they always have great products both online and... See more

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Rated 5 out of 5 stars

Amazing service throughout & very fast delivery, thank you . The boots are a birthday present for my grandson so hopefully he will be pleased

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Rated 5 out of 5 stars

I order all the Partick Thistle jerseys each year and shipped here to USA. Here in no time and been ordering for years. Try and get a refund each year too as they fail promotions 😂. Seriously, great... See more

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Rated 5 out of 5 stars

Easy to order from the website, great choice of items, very quick delivery was well packaged. Easy tro see why this company is popular.

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Rated 5 out of 5 stars

I ordered a gift voucher on line for my son who is a frequent visitor to your shop. It arrived on time, the site was simple to navigate and will definitely be used again.

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Rated 5 out of 5 stars

Order was ready in one day, arriving at shop I was met at the door and as using a walking stick was helped to the lift and the same on the way back out , both ladies down/up stairs pressed lift button... See more

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Rated 5 out of 5 stars

Very good service, pricing and delivery. Boxing gloves were great quality, delivered quickly and at a good price. It was good to be able to support a local(ish) business.

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Rated 3 out of 5 stars

Greaves Sports offers a good selection of products at decent prices with reliable delivery. While the experience is generally positive, it doesn’t quite stand out compared to some competitors. Returns... See more

Rated 1 out of 5 stars

even though O'Neils jerseys are made in ireland, i get charged an Import charge (i live in ireland) on top of a delivery charge after i placed the order.

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Rated 5 out of 5 stars

Items very good quality and exactly as described, very quick dispatch and arrival. Very happy with this purchase.

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Rated 5 out of 5 stars

The ordering process and delivery windows were exactly as expected. It was a great deal in the sale as well - would recommend Greaves Sports!

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Rated 5 out of 5 stars

Item is birthday present so haven’t checked it yet but good company to deal with no hassle very quick delivery so 10/10 from me

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Rated 5 out of 5 stars

Welcomed by lovely staff at front entrance, such a delight! This level of customer care continued throughout store.

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Company details

  1. Activewear Store

Written by the company

At Greaves Sports, we’ve been proudly serving the sporting community since the 1930s — helping athletes, adventurers, and everyday sports lovers find the gear they need to perform at their best. Whether you're shopping online or in our Gordon Street Store, we’re committed to providing expert advice, top-quality products, and a five-star service. Your feedback means everything to us. It helps us grow, improve, and continue doing what we love — supporting you on your sporting journey. If you've shopped with us, we’d love to hear about your experience!

Sport's Experts

Written by the company

Unparalelled advice and service
Whether it's our PGA Pro Golf team or our running experts, our staff have the knowledge and advice to help you find the best products.

Contact info

Promotion box for Greaves Sports

Join Greaves Loyalty

Earn points for shopping and use them as discounts at checkout.

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Basics running shoes

Easy ordering and quick delivery

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Karen,

Thanks for the lovely review. Great to hear your Asics GT‑2000s were easy to order and arrived quickly. Enjoy the new shoes.

Thanks,
Greaves

Rated 5 out of 5 stars

Cheapest and quickest ive used for…

Cheapest and quickest ive used for sports clothes, well pleased

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Ben,

Thanks for the great feedback. It’s brilliant to hear you found us both quick and good value, and we’re really glad you’re pleased with your sports gear.

Thanks,
Greaves

Rated 5 out of 5 stars

Needed some sports equipment for…

Needed some sports equipment for martial arts training got hurdles and agility ladders etc.young sales assistant was very helpful and attentive.

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Allan,

Thanks for sharing your experience. It’s great to hear you found the equipment you needed and that our young sales assistant made the visit smooth and supportive. We really appreciate you taking the time to leave this feedback.

Thanks,
Greaves

Rated 5 out of 5 stars

Recent visit to Greaves

Great staff in Golf dept, very helpful and knowledgeable.

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Mr Cameron,

Thanks for taking the time to share this. Brilliant to hear the team in our golf department looked after you so well and that their knowledge made a difference.

Thanks,
Greaves

Rated 5 out of 5 stars

Sokito Football Boots

Got a great deal on elite level pair of football boots, ordered online and received the boots a few days later (free delivery also).

Unfortunately the boots didn't fit but I was able to re-order the boots in the correct size and return the original pair for a full refund, with no issues. Overall really good service.

February 11, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi,

Thanks so much for sharing your experience. Great to hear you found a pair of boots at a great price and that the return and re‑order process was smooth.

We’re glad it all worked out in the end and really appreciate the positive feedback.

Thanks,
Greaves

Rated 5 out of 5 stars

ON trainers

Excellent prices and quick delivery

January 29, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Nicola,

Thanks for the review. Great to hear you were happy with the price and speedy delivery, and that your ON Trainers hit the mark.

Thanks,
Greaves

Rated 5 out of 5 stars

Great pricing on running shoes and…

Great pricing on running shoes and quick delivery

January 29, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Craig,

Thanks for the review. Great to hear you found a good deal on your running shoes and that delivery was nice and quick.

Thanks,
Greaves

Rated 5 out of 5 stars

Very happy with the scarf and cap

Items very good quality and exactly as described, very quick dispatch and arrival.
Very happy with this purchase.

January 28, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Kerry,

Thank you so much for your lovely review!

We’re delighted to hear that you’re pleased with the quality of your items and the fast delivery. Enjoy your purchase, and we hope to see you again soon!

Thanks,
Greaves

Rated 5 out of 5 stars

Top Service

Order on Thursday, arrived Saturday, unbelievable saving with my rewards points

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Brian,

Thank you so much for your review. It’s great to hear your order arrived so quickly and that you were able to make such a fantastic saving with your Greaves Loyalty reward points.

Thanks,
Greaves

Rated 5 out of 5 stars

Excellent product cheaper than…

Excellent product cheaper than everywhere else, delivery was on time, would definitely buy again.

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Steve,

Thank you for your excellent feedback. We are pleased to hear that you found our product competitively priced and that your order arrived on time. We sincerely appreciate your recommendation and look forward to the opportunity to serve you again in the future.

Thanks,
Greaves

Rated 5 out of 5 stars

Staff are very knowledgeable and…

Staff are very knowledgeable and helpful.

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi,

Thank you for your kind review. We’re delighted to hear that you found our staff both knowledgeable and helpful. Your feedback is greatly appreciated, and we look forward to assisting you again soon.

Thanks,
Greaves

Rated 5 out of 5 stars

Happy chappy.

Fast delivery. Great quality item at a fair price. Happy chappy.

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Simon,

Thank you for your great review. We’re pleased to hear your delivery arrived quickly and that you’re happy with the quality and price of your item. Your feedback is much appreciated, and we hope to serve you again soon.

Thanks,
Greaves

Rated 5 out of 5 stars

Staff professional, friendly and helpful

Staff always professional, whilst friendly and welcoming. Graeme (golf) always helpful.

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Donnie,

Thank you for your kind review. We’re delighted to hear that you find our staff both professional and welcoming, and we truly appreciate your recognition of Graeme’s helpful service in golf. Your feedback means a great deal to us, and we look forward to assisting you again soon.

Thanks,
Greaves

Rated 5 out of 5 stars

Excellent products at great price and…

Excellent products at great price and very quick delivery.

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Fatima,

Thank you for your excellent review. We’re delighted to hear you were pleased with the quality, pricing, and speedy delivery. Your feedback is greatly appreciated, and we look forward to serving you again.

Thanks,
Greaves

Rated 5 out of 5 stars

Fantastic

Fantastic! Cannot fault the service you get from Greaves online or in-store. Friendly staff always willing to assist you.

January 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Trish,

Thank you for your 5 star review. We’re delighted to hear that you consistently receive great service both online and in‑store, and that our team has been friendly and helpful. Your kind feedback is truly appreciated, and we look forward to welcoming you back again soon.

Thanks,
Greaves

Rated 5 out of 5 stars

Very happy with service

Great communication and the shoes arrived as advised

January 29, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Alan,

Thank you for your 5 star review. We’re pleased to hear that our communication met your expectations and that your shoes arrived as advised. We appreciate your feedback and look forward to serving you again.

Thanks,
Greaves

Rated 5 out of 5 stars

Fast delivery and very helpful when…

Fast delivery and very helpful when phoned for advice.

January 29, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Amanda,

Thank you for your kind review. We’re pleased to hear your order arrived quickly and that our team were able to assist you with helpful advice over the phone. Your feedback is greatly appreciated, and we look forward to serving you again.

Thanks,
Greaves

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