We recently bought a new Jaecoo J7 from Josh Ardron at Perrys Aylesbury. We are both badly disabled but Josh made the whole buying/showroom experience as easy as possible. The SUV is truly fanta... See more
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Welcome to Perrys Motor Sales Ltd on Trustpilot! We love receiving reviews and feedback of all kinds from our customers.
Perrys Head Office, Suite One, 500 Pavillion Drive, Northampton Business Park Brackmills, NN4 7YJ, Northampton, United Kingdom
Replied to 97% of negative reviews
Typically replies within 24 hours
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Neil was so great to work with on the purchase of my car. This is my first time making a big purchase on a car and Neil was very reassuring and answered any queries i had quickly and efficiently. Very happy overall.

Reply from Perrys Motor Sales Ltd
The whole process of buying a used car was carried out in a very professional manner from the first initial enquiry to the collection of the car by Perrys of Westwood. The staff were very friendly and welcoming throughout and made buying a car an enjoyable process. Thank you!😊

Reply from Perrys Motor Sales Ltd
Needed a part they had it in stock, was in a rush took them 16 hours to email a collection code even though they had it in stock, no good to us the vehicle needed to go out that day, now wont give refund on a item that they keep on the shelf that wasn't a special ordered in part, will never use again !!!!

Reply from Perrys Motor Sales Ltd
Simple, no pressure sales. Car in excellent condition. Willingness to negotiate. Ryan very considerate. Would recommend him as a good salesman.

Reply from Perrys Motor Sales Ltd
In short, my 2020 Partner van went into Guy Perrys on a recall to check the timing chain. Apparently the recommended oil was incorrect, if not checked could snap. When I collected my vehicle I asked the mechanic what he had done which he replied nothing. Two weeks later my timing chain snapped leaving me with a scrap vehicle. Guy Perrys obnoxious rep Luke Reed told me that if I didn’t have three years invoiced service history I could not make a claim against Peugeot. He also told me it would be months before they could look at the vehicle to confirm the problem and it could cost me thousands of pounds to prove.The service I got from Guy Perry was absolute crap. The attitude of the staff is beyond belief. I will be speaking to my solicitor on the matter. This must be the worst dealership in the town. Definitely the worst lazy “mechanics”

Reply from Perrys Motor Sales Ltd
We had a great experience exchanging our Kia EV6 for the latest updated version of the EV6 AWD. Our partex vehicle was a Crown Dependency registered vehicle, so wasn't quite as straight forward as normal. However, once Gareth and the Perrys team got their heads around what to do, the transaction was completed seamlessly. Great handover on the day and a follow-up call later to check everything was OK with the new vehicle. Car dealers often get a bad press, but our experience was pretty much stress fee.

Reply from Perrys Motor Sales Ltd
We were curious about the Jaecoo 7 so called at Perry's Nelson.
We were met by Les who answered all our questions and offered a good deal on our Evoque and a good price for their demo J7 Phev.
Collected the car the next weekend and are delighted with it.
Big shout out to Les!

Reply from Perrys Motor Sales Ltd
Tia at Mansfield was excellent, explained everything in detail and was helpful. Kept us informed and when we found a problem it was resolved immediately.

Reply from Perrys Motor Sales Ltd
Great customer service from Lewis, answered all my questions and provided a video of the vehicle. Within a week of our initial chat the vehicle was on my drive ready for me to enjoy.

Reply from Perrys Motor Sales Ltd
Great first impression .Ivan was brilliant a no pressure sale . Very knowledgable, after sales service was also great . Would use Perrys again

Reply from Perrys Motor Sales Ltd
Swift and faultless process from James at Perrys Ford !
If I could score the young man 11/10 I would !
He’s a credit to the team !

Reply from Perrys Motor Sales Ltd
I went in on Saturday just to look at what cars they had in stock. Jazz met me in the forecourt and had a chat about what I was looking for and some things that would be 'nice to haves' found me a car that matched all my needs and I picked it up on the Wednesday.
I had to go in brannch to sign some papers but had already sold my previous car. Jazz even collected me from home and dropped me back.
10/10 service

Reply from Perrys Motor Sales Ltd
Fantastic experience, I was served by Newley. Great customer service, explained everything in full detail. Highly recommend if you’re thinking of purchasing a car. Thank you Newley

Reply from Perrys Motor Sales Ltd
Nicely laid out showroom. Pleasant, helpful at reception. Sales person (Kara) kept me updated throughout and was helpful and understood my main requirements.

Reply from Perrys Motor Sales Ltd
I recently purchase a Citroen C1, the level of customer care and service by Sales Executive Lewis Lee was excellent. Lewis is a very professional and understanding person.
Equally provides an attention to detail service. Lewis clearly explained each step of the purchase.
Finally during the purchase several times Lewis went the extra mile, by sending me two videos of the car, before and after the car had been prepared to go on the pitch and kindly picked me up from Preston Railway Station.
Lewis is definitely a valuable member of your car sales team at Perrys MG Preston.
The car as so far proven to be an excellent purchase

Reply from Perrys Motor Sales Ltd
I found a car I liked on the Perry's Preston website and decided to head down to the showroom. From the moment I arrived, I was greeted instantly and directed to the right specialist.
Michael Parks provided fantastic service throughout. He joined me for a test drive and made the buying process seamless. What really stood out was the aftercare; Michael took the time to walk me through all the car's functions on collection day and even followed up with a courtesy call a few days later to ensure everything was perfect.
Highly recommended!

Reply from Perrys Motor Sales Ltd
Thank you James for making our car buying experience a fun and stress free event. We are very happy with our purchase

Reply from Perrys Motor Sales Ltd
Great experience and service by james

Reply from Perrys Motor Sales Ltd
Adey was very thorough and explained everything, made the whole process very easy. A great salesman who obviously has lots of experience.

Reply from Perrys Motor Sales Ltd
Had a great buying experience during my recent Ford puma purchase at the Perrys Dover Ford dealership. Isobel was excellent in her customer service focus and her attention to detail during my visit and eventual purchase . On collection day isobel was there with her senior colleague Sarah to finalise the handover .
Overall a great experience again at Perrys during another car purchase

Reply from Perrys Motor Sales Ltd
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