Paul

Simple, no pressure sales. Car in excellent condition. Willingness to negotiate. Ryan very considerate. Would recommend him as a good salesman.

Order No; 339075331
Delivery came in 2 parts, both containing a bag of cat litter. Both bagels were damaged with cat litter spilling everywhere. It is all over our drive and left a complete mess in the house. The stupid Bot thing doesn't work. 'Live Chat', I think that they must be dead, or communicating from beyond the grave. Sadly, I don't know any spirit mediums. Email goes unanswered. Telephone recorded message says use :Live Chat'. Full circle of no help and spilled cat litter not resolved. To think the former CE was paid £0.5M to preside over such a mess. I feel sorry for the staff at the sharp end, I hope that they are treated better than customers, but I doubt it.

Excellent help from Cat, the sales assistant who was exceptionally helpful and knowledgeable. No pressure. Right phone at the right price. Experience was tainted by stone age WiFi speed that took ages to transfer information from the old phone to the new. Tesco lost 2 customers who couldn't wait any longer whilst I was being served/transferred and I couldn't go shopping in the store. All round, Tesco shot itself in the foot. It must be very frustrating for the staff having to labour under such conditions. Presumably, this problem exists in all stores and not just ST Helens.

Excellent all round

On time, efficient, polite. Contract manager readily available. Service as it should be and as it used to be before all this Bot nonsense.

Personalised trip after lstening properly to what we wanted. Partners in India and Bhutan were alsoexcellent. Our 50th wedding anniversary; we were treated as Royalty.

A very nice, traditional shop where customer service is paramount. We spoke to Graham Bedworth on the Saturday who gave us plenty of information about the sofas/chairs that we were interested in. We visited the next day to assess. He was very knowledgeable and helpful. Absolutely no pressure at all. We went off to the very nice cafe around the corner, had a discussion and made our decision. Simple process administered by a very pleasant chap.

Great piece of kit to our previous carpet cleaning chap who retired. Not as chatty or friendly but carpets are clean. 😀

Absolutely excellent. Great service, very efficient and customer friendly. Cannot fault them. Joe was brilliant. Good price too.

Very civil, helpful and efficient. Helped to save a significant sum
James was very patient; probably the best insurance person I have ever dealt with

Excellent as always. I have dealt with ME/MM since it was in Stalybridge, then Glossop. Can't fault the products or service. It was one of the first companies to tackle the ethical down issue and its wider commitment to fair trade is also very encouraging in today's throwaway society. No problem with delivery or enquiries. 10 out of 10 all round.

Great service and value

Had an issue with a jacket. Contacted them and sent it back for investigation. In 2 days the matter was resolved completely. As always, the best customer services around - and not off-shored.

Second time in 2 weeks that it didn't deliver the product from Dyson. First time, they said that they didn't have, despite it being 'in transit'. Monday 17th July PF says' 'out for delivery'. Never arrived. Emailed them, but (still) no response. Yesterday, 18th July message from PF 'out for delivery' again. Rang them to ensure that it was and had to wait 30 minutes for someone to answer. I asked why it hadn't been delivered the previous day. Response - 'operational reasons'. What on earth does that mean!!! I have asked to speak to a manager, but, and unsurprisingly, no one has contacted me.

The Post Office, when publicly owned, was a bit old fashioned and clunky, but it worked. Since privatisation this company ranks alongside Thames Water. PF management should hang their heads in shame. I feel sorry for the staff if they are treated as badly as customers.

A couple of weeks ago I left a review about this issue - a non-delivery of a V8. Eventually, a got a bog standard response of ' we are sorry ... and will contact you privately'. Never happened. After numerous calls and emails to customer services I spoke to Simu who, thank goodness, arranged a replacement order and said that it would be delivered on Monday17th. Got an email on Monday from ParcelForce to say that it was out for delivery. Never arrived. Separate review for them. Came yesterday. Thanks Simu, 5 stars to you. It has taken me 3 weeks to get this and it is to no thanks to Dyson that I have. In the pursuit of greed, companies 'off-shore' customer services at great cost to the customer. No doubt, the pay and conditions of these folk are atrocious which isn't much incentive for delivering great customer care. Dyson, DO NOT SEND ME A GLAD THAT YOU HAVE GOT YOUR MACHINE' response. Please telephone me with an apology for the original mess.

Ordered refurbished V8 from Dyson Outlet on Ebay. Delivery scheduled for 23rd June. Still nothing. Have contacted Dyson Customer Services goodness knows how many times and always get a different answer. A complete waste of time. Have emailed Dyson chief executive. You try it too. Perhaps if more people do so maybe he will act. Email roland.krueger. you can find his email quite easily on Chief Executives email address site.
No response yet

3 days later 6th July now) and still no response!!!

Does anyone at Dyson care?

Perhaps I will go to trading standards.

11TH July. Bog standard autoreply asking for details that they already hold!!!

Approaching 36 hours since this response but absolutely nothing else.

Contacted with Parcelforce yesterday who say that they do not have the parcel and to contact Dyson. A very unvirtuous circle.

14th July. More hope of Ukraine war ending than getting the order. STILL NO CONTACT FROM DYSON.

Simple, clear and cost effective. Good support from Katherine.

Quick delivery and boks in very good condition.

Same old story. Rang bell and ran. Left package (wine) on the drive despite explicit standing instructions to the contrary. Never left a card as the delivery confirmation said. Schedules are too tight for drivers to act properly.

T007FA0040472545

Advised of a 2 hour slot. Then received the following:
Your courier has had an issue with getting to the delivery address. If you have any delivery instructions you think might help, visit the help section and use the contact us page.

Utter rubbish. Doesn't say anything of substance. If surgeons operated to Evri's standard the cemetery would be overflowing.

Has anyone ever had a response from Evri following posting comments here,?