Mr Baz Hamilton

Hi Mr Hamilton,

Thank you for sharing, we really appreciate your feedback!

It’s wonderful to hear that you found the online booking process was simple and that the information provided about the ship, tours, and flights helped you feel confident in your choices 😊.

Thanks again for reviewing us and letting us know your thoughts. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction. 

Kind regards and many thanks,
Aimee
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Thank you for your feedback ⭐⭐⭐⭐

We’re glad to hear that you like the watch overall, and we’re sorry if the communication felt a bit clunky — we continuously work on improving this point.

If the size of the case feels a bit large for your wrist, please note that we also offer models with smaller cases on our website, which might suit you better.

Thank you for your trust and for sharing your experience.

— Lino, Chrono Mod

Hi Baz! Thank you for letting us hear about your experience, your feedback will be used to help improve our service. - Robert

Hi Baz 

Thanks for getting in touch about your review and for taking the time to post reviews on Trustpilot. We appreciate them all, irrespective of the rating, and want to reassure you that the star-rating of a review doesn't influence our processes in any way. 

In order to build trust and promote transparency, all users have access to flag a review which they think breaches our guidelines. For some of the flagging reasons, we first ask the business to contact you directly to address the problem. If the issue isn't resolved, they can flag your review to our Content Integrity Team, who will then investigate further.
This guide will further explain the process https://support.trustpilot.com/hc/en-us/articles/115004535608--What-happens-after-companies-report-reviews- 

If you need to contact our Content Integrity team directly about a review and want to provide supporting documentation of your review, you can contact us here https://support.trustpilot.com/hc/en-us/requests/new or via your existing correspondence 

Kind regards,
Jen - Trustpilot

Dear Mr Hamilton,

Thank you for your review.
We're pleased to hear that you found booking your MOT online with us to be easy to do.

Kind Regards,
April

Thank you for your detailed review, we're pleased you enjoyed our pies. Delivery instructions can be left directly with DPD via their text message notification for any future reference. I hope this helps.

Hi Mr Hamilton, we are really please that you have had a good experience with Tandem and we are very excited for what the future has to hold for us. We hope you have a great week!

Hi Baz, thanks for taking the time to leave us your feedback and give us a 5* rating! We do strongly believe that the perks of the new Membership offer make it worth the monthly charge. If you've got any specific questions that we can help with, feel free to drop us a message via the Tandem app and we'll be able to help.

Thankyou for your review and feedback. We are pleased to hear you loved our online services and our Doorsteps agents. Thankyou for your feedback regarding the system too.

Regards,
Akshay Ruparelia- Founder, Doorsteps.co.uk