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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality, highlighting the comfort, style, and durability of the clothing. Many appreciate the unique designs and the availability of items with built-in bras. Consumers also value the versatility of the pieces, noting how easily they can be mixed and matched. People consistently report positive experiences with the company's customer service, describing it as friendly, responsive, and helpful. Reviewers specifically mention staff members by name, expressing gratitude for their professionalism, patience, and kindness in resolving issues and processing exchanges. Consumers also appreciate the company's efficient handling of orders and exchanges.

Based on these reviews

Rated 5 out of 5 stars

I really like the unique clothing they offer. With my first order, the sizes I ordered didn’t fit quite right. The customer service was far better than I expected. They offered me a few options when I... See more

Company replied

Rated 5 out of 5 stars

Their customer service is outstanding—friendly, responsive, and genuinely helpful from start to finish. You can tell they truly care about their customers. The clothing itself is well made, styli... See more

Company replied

Rated 5 out of 5 stars

My order never arrived so I sent an email. Bonnie responded to my email to look into my order; she was highly professional, very patient and kind. When my order finally arrived to my chagrin it was t... See more

Company replied

Rated 5 out of 5 stars

Good basics. Flattering. I prefer their heavier fabric clothes over their thinner fabric. The thinner fabric dresses I have will need a slip under for smoothing. Some items are a little pricey, bu... See more

Company replied

Rated 5 out of 5 stars

I so loved the quality of the purchased brami top, but realized I needed another style brami for my body type. The exchange was made easily with the kind assistance of Rita through courteous and resp... See more

Company replied

Rated 5 out of 5 stars

I've made several clothing purchases from OGL, mainly warmer clothing for the colder months. The clothes are made very well and designed for comfort (soft fabrics and stretchy waist bands) and functio... See more

Rated 5 out of 5 stars

OGL is a great company- I buy most of my clothes from them now. They are very good quality (only a few items pill). Their items also are wonderful as capsule pieces which can be mixed and matched!... See more

Company replied

Rated 5 out of 5 stars

I have bought multiple pieces from this company, always get compliments, very soft and warm, great quality. Many items have aa built in bra which I love. Customer service is very responsive with any e... See more

Company replied

Rated 5 out of 5 stars

A shipping error (not OGL’s fault) caused a delay and then one part of my order was missing. The customer service was perfect, offering to cancel and remake my order and keeping tabs on what was goin... See more

Company replied

Rated 4 out of 5 stars

I always get a bit anxious when ordering from a new brand due to uncertainty of sizing and fit. From a fabric quality and style standpoint, they didn't disappoint. For sizing, I think they could impro... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from OGL twice now and Tanya was extremely helpful in processing any exchanges I’ve needed to make. She was able to assist me in processing and shipping the new items out quickly. I’m lov... See more

Rated 5 out of 5 stars

I’ve just discovered a brand that truly resonates with me. The styles perfectly match my personal taste, and I can’t even begin to describe the quality of their products. Shipping times are reasonable... See more

Company replied

Rated 5 out of 5 stars

OGL move has exceeded my expectations. The clothing is high quality and the fit is always so flattering. I love the tops with the built-in bras! All day comfort while still looking professional. The c... See more

Company replied

Rated 1 out of 5 stars

My order never arrived and they never refunded or reshipped. Losing my packages was an issue with USPS but OGLmove did not make it right. I’m still out $500 on a Nov. 2025 order. There has been no rep... See more

Company replied

Rated 5 out of 5 stars

Fantastic clothes including for bulky abdomens. Love the sets of tops and bottoms to match. The best thing about this company is they pay the shipping, the customs duty, etc. NO EXTRA PAYMEN... See more

Rated 5 out of 5 stars

Wonderful experience. Great quality products. Looks amazing. Very sleek and seamless look. Good sizing. Good material. Can consider sizing down if buying ‘stretchy’ fits. But generally very good fit.... See more

Rated 5 out of 5 stars

Amazing Customer Service & Stylish Comfort! OGL Move provided me with superb customer service. I had a few issues with my order, and Tanya went above and beyond to support me — her kindness and e... See more

Rated 5 out of 5 stars

I was searching for dresses to wear for events that had a bra support built into it and I kept seeing ads for it on instagram. When the clothes game in, I was pleasantly surprised to see the quality a... See more

Company replied

Rated 5 out of 5 stars

Great quality, sustainable clothing that is warm, soft, and flattering. I keep coming back for more. The availability of petite sizing is especially helpful. I’m 5’2”, 150 lbs, and wear a size medium... See more

Company replied

Rated 4 out of 5 stars

Quick delivery. Fabric colour of black and red dresses are not dark and vibrant as videos unfortunately, which was a disappointment. Fabric is a tracksuit fabric type. Feels warm on though. Dresses... See more

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Rated 4 out of 5 stars

I am very happy with the quality of the clothes but needed to exchange sizes. While the process is a bit cumbersome (via multiple email exhanges rather than automated on the website), I was very pleas... See more

Rated 4 out of 5 stars

I placed the order on Dec. 2, and the shipment got lost somewhere with confusing shipping tracking information. I filed a complaint here on December 16 and Bonnie from OGL responded to my grievance an... See more

Company replied

Rated 5 out of 5 stars

I ordered from OGL for the first time and unintentionally ordered the wrong size. Not only is the exchange easy, but also at minimal cost, quick and with communication within a day-- so appreciated!... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. Thank you Joe for handling my issue. First time ordering a lovely 2 piece set. Unfortunately the pants were huge and very long. I asked to return them. They offered alternati... See more

Rated 5 out of 5 stars

LOVE OGL! I am such a fan of built-in bra tops and these are very comfortable and high quality. I appreciate the additional of natural fabric content blends (tencel/cashmere/cotton etc.) options... See more

Rated 5 out of 5 stars

I ordered the Sandwashed Spacer Mid Rise Straight Leg Pull-on Trousers with Pockets in two different colors (size Small). I’m petite, and while the fabric is smooth, light, and very good quality,... See more

Rated 5 out of 5 stars

Bonnie, my customer service rep, always goes above & beyond! She is very responsive and takes care of whatever issue I'm having. Besides the clothing is superb - the materials are soft & durable - the... See more

Rated 5 out of 5 stars

I ordered a pant set for myself and absolutely love the fit, quality, and style! I also ordered the same set for my daughter as a Christmas gift, in a different color and she loved it! However, the pa... See more

Company replied

Rated 5 out of 5 stars

Totally hooked on the clothes. They’re great quality, fit well, and have really helped me elevate my wardrobe. What you see online is actually what you get. The customer service has been great too — s... See more

Rated 5 out of 5 stars

I don't usually write reviews but the quality & innovative design, combined with really fair delivery times & excellent, very responsive customer care made me decide to give a shout out. If you are he... See more

Rated 5 out of 5 stars

I have been loving this brand for comfortable yet tailored looking clothes for wearing to work. Pull on pants that look like trousers, with real pockets, and tops with stylish details that feel like... See more

Rated 5 out of 5 stars

Always love my OGL orders! I have normally just ordered spring/summer collections and recently decided to order some of the new fall/winter and so glad I did!The quality is great, the fabrics are soft... See more

Company replied

Rated 5 out of 5 stars

OGL has excellent customer service. They were super responsive when I needed to exchange items that didn’t fit as expected and shipped the replacements right away. Shipping costs were very reasonable.... See more

Company replied

Rated 5 out of 5 stars

OGLmove is my latest passion. I LOVE their tops with the built in bra. I live in South Florida where summer humidity makes a traditional bra decidedly uncomfortable. These build in bra tops are a game... See more

Rated 5 out of 5 stars

I love the quality, style and material of the skirts and turtlenecks that I purchased. The fuzzluxe and cashsoft material really feels good on my skin for the cold months. I haven't done so yet, but... See more

Rated 5 out of 5 stars

I can't stop loving Oglmove clothes. I have been in wearing Oglmove the whole summer and the clothes are so comfortable, high quality fabrics, while very classy, elegant and easy to match and combine.... See more

Rated 5 out of 5 stars

I first saw OGL in an ad by an instagram influencer, which honestly made me skeptical because I've had a bad experience buying clothes from instagram ads before, but they are AMAZING. Fully lived up t... See more

Company replied

Rated 5 out of 5 stars

I ordered three pieces for an upcoming trip, when the pieces arrived I really liked the quality of the pieces, they were all beautifully made, but I didn’t think the jacket would be warm enough and I... See more

Company replied

Rated 5 out of 5 stars

Really lovely company! Stumbled upon them through an add and was so impressed with the clothing. Such flattering styles and comfortable breathable fabric. I had a couple of items that weren’t quite th... See more


Company details

  1. Clothing Store

Written by the company

As a proud B Corp, we believe that the daily routine of getting dressed should be an experience of ongoing gratitude and love — the words that inspired our name, OGL. Our mission is to connect humans and nature through sustainable fashion. That's why we set out to design elevated basics made from innovative fabrics, and 1% of your order will support our work in protecting the environment. We are also committed to minimizing our carbon footprint. Our fabrics and packaging are manufactured according to the best practices outlined by the UN's Sustainable Development Goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Missing order quickly resolved.

I was anxiously awaiting an order that hadn’t come and yet I had received an email that it had been delivered. I reached out to Bonnie and she responded within 24 hours. The problem was resolved quickly and I am very happy.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with return process

Very disappointed with return process. Cannot be harder. Write the email, wait for the answer for more than week, send the item and pay postal fee by yourself. Send the email with the tracking No. Now I'm waiting for the refund longer that 1 month. Now one replied me on 2 emails. The pair of trousers costs over 60 euros, not the cheapest stuff.

16 December 2025
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Svetlana,

Thank you for your review and for taking the time to share your experience.

I am truly sorry for the unpleasant shopping experience this has caused. I’ve checked carefully and can confirm that our team successfully processed your refund on December 22, 2025 at 2:46 pm. We also replied to your email at that time, but it seems you may not have seen it, so we’re concerned it might have gone to your spam folder.

No worries at all. I’ve just resent the refund payment confirmation to you. Please kindly check your inbox when you have a moment. The email is sent from [email protected].

After checking with your bank, please let me know if you are able to find the refund record. I will stay by your side and make sure this issue is resolved to your full satisfaction.

Warm regards,
Bonnie from OGLmove

Rated 5 out of 5 stars

Very Happy with Product Quality, Size and Shipping

I ordered for the first time and although I checked the reviews I was not sure. I ordered the 2 pice Fuzzluxe Pants set and I just received the item and I am very pleased. Its looks just like the photo shown on their site. It fits well - I am a size 8-10 M petite and it fits perfet except I am a bit round in my midsection so, its a little bit snug there...overall happy with the fit. The fabric is really nice, its soft, warm and thick and appears breathable (I havnt worn it yet). I ordered the color morganite and I love the color more like a wheat color. I think the beige and gray should be really nice too... tempted to place another order. They are true to their shipping time (standard US 9-12 days) I placed the ordered on 1/31 and received it on 2/10. There are frequent updates re status of order. Overall 5 Star.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

My order never arrived and they never…

My order never arrived and they never refunded or reshipped. Losing my packages was an issue with USPS but OGLmove did not make it right. I’m still out $500 on a Nov. 2025 order. There has been no reply by email and there is no phone number for customer service. Very frustrating.

9 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Joanna,

I hope you’re doing well.

I’m truly sorry for the worry and frustration this situation has caused, and I completely understand how upsetting this must be, especially after placing a larger order with us.

I’ve carefully reviewed our previous emails and saw that our team had offered to resend your items. However, we were waiting to confirm a new shipping address and unfortunately never heard back. Our courier has also let us know that they were unable to locate the building at the original address provided.

I’ve just sent you a follow-up email. When you have a moment, could you please check your inbox (and spam folder just in case)? Once I hear back from you, I’ll make sure this is resolved to your satisfaction.

I truly appreciate your patience and look forward to your reply.

Warm regards,
Bonnie from OGLmove

Rated 5 out of 5 stars

Impressive customer service!

Bonnie made the return process so easy and I was impressed by the generous offer to keep the too-large pants as well as get a second pair just for the shipping cost. Amazing!

8 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi there,

Thank you so much for your kind words! 😊 I’m so glad to hear that the return process was easy and that you were happy with the offer. It really makes me happy to know that we could make things simple and enjoyable for you.

Your support and feedback mean the world to us, and we can’t wait for you to enjoy your new pair!

Warm regards,
OGLmove

Rated 5 out of 5 stars

Absolutely love OGL Move! 💕



Their customer service is outstanding—friendly, responsive, and genuinely helpful from start to finish. You can tell they truly care about their customers. The clothing itself is well made, stylish and flattering. OGL Move has nailed the balance between fashion, comfort, and durability. Highly recommend! ✨👚

9 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Vesna,

Wow, thank you so much for your amazing review! ✨ Your kind words truly made my day. I’m thrilled to hear that you enjoyed both our customer service and our clothing — creating pieces that are stylish, comfortable, and durable is exactly what we aim for.

It means so much to us to know that our care for our customers shines through, and your recommendation really warms our hearts. Thank you again for your support and for taking the time to share your experience!

Warm regards,
OGLmove

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Great quality.
Love the entire process !

29 January 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Victoria,

Thank you so much for your kind words! 😊 I’m thrilled to hear that you loved the entire process and enjoyed both our customer service and the quality of our pieces.

Your support means a lot to us, and we truly appreciate you taking the time to share your experience!

Warm regards,
OGLmove

Rated 5 out of 5 stars

A great place to purchase from

A great place to purchase from. High quality clothing, good prices, fast shipping and excellent customer service.
I have dealt with OGL for quite a while now and have never had a bad experience.

22 January 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Lori,

Thank you so much for your kind words and for being such a loyal supporter! 💛 I’m thrilled to hear that you’ve consistently enjoyed our clothing, prices, shipping, and service.

It truly means the world to us to hear that your experiences with OGL have always been positive, and your support inspires us to keep doing our best.

Warm regards,
OGLmove

Rated 5 out of 5 stars

Great quality

Great quality, sustainable clothing that is warm, soft, and flattering. I keep coming back for more. The availability of petite sizing is especially helpful. I’m 5’2”, 150 lbs, and wear a size medium in all pieces.

2 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Melissa,

Thank you so much for your lovely review! 💛 I’m thrilled to hear that you enjoy the quality, comfort, and sustainability of our pieces. It’s wonderful to know that our petite sizing is helpful for you, and that our clothing fits you so well.

We truly appreciate your continued support and love having you as part of the OGL community. We can’t wait to share more styles with you that you’ll enjoy!

Warm regards,
OGLmove

Rated 5 out of 5 stars

I love the quality of the pieces and…

I love the quality of the pieces and they are so well made. Very impressive and they keep me warm during the winters. I have the max warm pieces and they look great with my coats. Makes me look put together and chic.

6 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi there,

Thank you so much for your wonderful review! 💛 I’m thrilled to hear that you love the quality and warmth of our pieces and that they make you feel put together and chic.

It’s always our goal to create clothing that’s both stylish and functional, so your kind words really mean a lot to us. Thank you for sharing your experience and for being such a valued part of the OGL community!

Warm regards,
OGLmove

Rated 5 out of 5 stars

Great merchandise and Customer Service

I am very happy with my order from OGL. The quality is exceptional. The order arrived well packaged. I needed to exchange items and the process was made easy and well managed by Rita. I have bought more items as a result.

1 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Margaret,

Thank you so much for your kind words! 💛 I’m thrilled to hear that you’re happy with your order and that the quality and packaging met your expectations.

I’m also glad to hear that the exchange process with Rita was smooth and made things easier for you. Your support and continued purchases mean so much to us, and we truly appreciate you being part of the OGL family!

Warm regards,
OGLmove

Rated 5 out of 5 stars

I ordered the Light Blue Cold Shoulder…

I ordered the Light Blue Cold Shoulder top . I was delighted as it arrived within a few days unfortunately, I ordered the wrong size. I love the colour and the fabric . I contacted OGL who got back to me the next day. They have allowed me to keep the top, they are going to send me a larger size all I paid was for postage. What a Great Company To Deal With - THANK YOU WINNIE 👍🏼

1 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Martina,

Thank you so much for taking the time to share this. Reading your message truly made my day. I am so happy to hear that you love the color and fabric of the Light Blue Cold Shoulder top, and I am glad it arrived so quickly as well.

I am sorry the first size was not quite right, but I am really glad we could make things easier for you. Knowing that you felt supported and well taken care of means everything to us. Your kindness and positivity truly remind us why we do what we do.

Thank you for your trust, your understanding, and for such encouraging words. If you ever need anything at all, whether it is sizing advice, styling tips, or just a quick question, please do not hesitate to reach out. I am always here and happy to help.

Warmest thanks,
OGL Team

Rated 5 out of 5 stars

Great customer service

Generous, communicative, professional and helpful. Extraordinary customer service. Great way to build brand loyalty.

2 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Christine,

Thank you so much for your incredibly kind words.

Hearing that you found our team generous, communicative, professional, and helpful truly means more to us than you can imagine. Providing thoughtful and genuine customer care is at the heart of what we do, so knowing it made a difference for you is incredibly rewarding.

We are deeply grateful for your support and for taking the time to share this feedback. Customers like you are exactly why we strive to do better every day, and we feel very lucky to have you as part of the OGL community.

If there is ever anything you need, now or in the future, please know we are always here for you.

Warm regards,
OGL Team

Rated 5 out of 5 stars

Customer service is 5 ⭐️

A shipping error (not OGL’s fault) caused a delay and then one part of my order was missing. The customer service was perfect, offering to cancel and remake my order and keeping tabs on what was going on. This is the second time I’ve dealt with really great service from them regarding an issue (first was my fault ordering the wrong size).
I also really like the quality of the clothes and the descriptions matching what you get, no surprises.

1 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Marie,

Thank you so much for taking the time to share this thoughtful and detailed feedback.

I am truly sorry again for the shipping issue and the missing item, even though it was outside of our control. I am really grateful for your patience and for giving us the chance to make things right. Hearing that our team’s communication and follow up made the situation easier for you means everything to us.

It also means a lot to know this is the second time you have experienced great support from us, especially since the first situation was related to sizing. Moments like these are exactly why we care so deeply about customer service and staying closely connected every step of the way.

I am especially happy to hear that you love the quality of our clothing and that the product descriptions matched your expectations with no surprises. That kind of trust is what we work so hard to build.

Thank you again for your kindness and continued support. If you ever need anything at all, please know I am always here to help.

Warm regards,
OGL Team

Rated 5 out of 5 stars

Quality products

Quality products, fast shipping and beyond amazing customer service. Would highly recommend.

2 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

HI Kevin,

Thank you so much for your wonderful feedback.

Hearing that you’re happy with our product quality, fast shipping, and customer service truly means the world to us. We put our hearts into every detail, so knowing it shows makes all the hard work worthwhile.

Your recommendation means more than you know, and we’re so grateful for your support. If there’s ever anything you need or anything we can do for you, please don’t hesitate to reach out. I’m always here to help.

Warmly,
OGL Team

Rated 5 out of 5 stars

Customer service is excellent.

2 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Francine,

Thank you so much for taking the time to share this.

We’re truly grateful for your kind words about our customer service. It means a lot to our team to know that our care and support made a positive difference for you.

If you ever need anything in the future, please don’t hesitate to reach out. We’re always happy to help.

Warm regards,
OGL Team

Rated 5 out of 5 stars

5+ stars ⭐️⭐️⭐️⭐️⭐️

Sustainable brand that is true to their values. Quick and friendly customer service. High quality, versatile, fashionable items. A brand I can get behind and feel good supporting while looking good in their items!

2 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Jessica,

Thank you so much for this beautiful feedback. It truly means the world to us 💛

Being recognized as a sustainable brand that stays true to its values is incredibly encouraging for our entire team. We put a lot of heart into creating pieces that are not only high quality and versatile, but also make our customers feel confident and good about what they’re supporting.

I’m especially happy to hear that our customer service stood out to you. Knowing you feel good wearing our items and standing behind our brand is the highest compliment we could receive.

Thank you for being part of our journey and for supporting us so thoughtfully. We’re so grateful to have you with us.

Best regards
OGL Team

Rated 5 out of 5 stars

Very pleased with my order and customer service!

Very pleased with the clothes and handbags I bought from OGL. Great customer service too when I had to make a return. Rita is the best! Highly recommend this store and its clothing. Thank you, OGL.

1 February 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Becca,

Thank you so much for your kind words! I’m thrilled to hear that you’re happy with your OGL pieces and that our team, especially Rita, could make your return experience smooth. Your support truly means so much to us.

We can’t wait to have you back for your next OGL find! 💛

Warm regards,
OGL Team

Rated 5 out of 5 stars

I ordered three pieces for an upcoming…

I ordered three pieces for an upcoming trip, when the pieces arrived I really liked the quality of the pieces, they were all beautifully made, but I didn’t think the jacket would be warm enough and I didn’t care for the style of the top. I reached out to customer service to begin the return process, customer service was very prompt in replying and gave me three very great options, working with me in the return process. I ended up exchanging for two other pieces. Excellent customer service from Melissa and Nora throughout and wonderful quality clothing. Will definitely be ordering more clothes in the future.

26 January 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi SLW,

Thank you so much for your thoughtful feedback! I’m thrilled to hear that you loved the quality of your OGL pieces and that Melissa and Nora could make the return and exchange process smooth and easy for you.

It means so much to us that you’re enjoying our clothing, and we can’t wait to have you explore more OGL pieces for your future trips and occasions. 💛

Warm regards,
OGL Team

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