Taskrabbit UK Reviews 20,560

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the staff for their politeness, respectfulness, and professionalism. People highlight the excellent service provided, noting the taskers' efficiency and skill in completing their work. The user experience is generally considered clear and easy to navigate. Customers appreciate the quality of the work, particularly the assembly of furniture. However, there are mixed opinions regarding the product itself, with some consumers reporting issues such as damage during assembly or missing parts. Despite this, many reviewers express their intent to use the service again, recommending it for furniture assembly and other tasks.

Based on these reviews

Rated 4 out of 5 stars

the plumber was wonderful and I would use him again anytime I needed a plumber but I do find technology like the task rabbit site confusing and horrendous to use. my phone does not like changing pages... See more

Company replied

Rated 4 out of 5 stars

Provided us with a good odd-jobber who assembled our PAX wardrobe shell. Communication through Taskrabbit worked ok, once we’d worked out how to reply to our guy (not as obvious as it could be).

Rated 5 out of 5 stars

ikea boaxal shelves installation. i needed them to be securely installed. i have previously used taskrabbit again for ikea furniture assembly a positive experience. i find the web site clear and... See more

Company replied

Rated 5 out of 5 stars

Ali H arrived exactly on time and set to work immediately. He finished constructing the two flat packs in less than a couple of hours. He then carried the units upstairs for me. I’m unable to undertak... See more

Company replied

Rated 1 out of 5 stars

Bought an IKEA wardrobe. We then instructed Taskrabbit to build it. They assigned someone quickly. He arrived today on time. Unfortunately while assembling the furniture the fitter damaged... See more

Company replied

Rated 5 out of 5 stars

We bought an Ikea bed which we wanted assembled. Our appointment was fixed with Task Rabbit. The process was seamless. We were kept informed and sent reminders. Our Tasker arrived bang on time.... See more

Rated 5 out of 5 stars

My experience with Task Rabbit was great and I’d definitely recommend their services. I’ll be using them again. He turned up on time, was professional, friendly and got the job done without a fuss.... See more

Company replied

Rated 5 out of 5 stars

Ramon was fantastic , such a hard worker , very polite , very thoughtful ( as he took his shoes off ) , he never stopped , Would definitely recommend . Our only problem was through the task r... See more

Rated 5 out of 5 stars

I normally attempt smaller Ikea assembly jobs myself, but being 78 and living on my own I figured a double bed base might be beyond me. For a reasonable fee, Burak from Taskrabbit did the job in less... See more

Company replied

Rated 5 out of 5 stars

Have always used Ikea products as they are modern, compact and look good. The person who assembled the packages, knows exactly what to do. Is very precise and does not take undue time to finish ass... See more

Company replied

Rated 5 out of 5 stars

Paul from Taskrabbit provided a high level of customer service. He emailed and called us to ensure we were expecting him. He made sure everything was ready and prepared. He arrived on time and ass... See more

Company replied

Rated 5 out of 5 stars

We'd just moved house and bought some new furniture from Ikea that needed assembling. We used Taskrabbit and they carried out the work efficiently and without any mess. The man assigned to us wore p... See more

Rated 5 out of 5 stars

Would highly recommend. ikea wardrobes put together efficiently. Had an issue with Ikea part that need to be ordered to finish the task & Harry in customer service was so helpful & efficiently navigat... See more

Company replied

Rated 5 out of 5 stars

Dave was punctual courteous and efficient and it was very convenient to book construction at the same time as purchase from Ikea. Flat pack is never easy to put together and as you get older larger pi... See more

Rated 5 out of 5 stars

I was assigned a tasker named Glen D to carry out assembly of several Ikea tv and media units. I can't recommend him highly enough and would urge anyone requiring any flatpack assembly to employ him.... See more

Rated 5 out of 5 stars

Easy to arrange via email and text, our tasker, Steve, was amazing - got our wardrobes built (perfectly!) in around 2 hours, organised the cardboard & plastic packaging into easy to handle packages so... See more

Rated 5 out of 5 stars

The two men who came to fit my new wardrobes were very professional and curteous. There was one bit of damage done to one door which they informed me of. They told me to contact Ikea which I did and... See more

Company replied

Rated 5 out of 5 stars

When purchasing furniture from a well-known Swedish furniture shop we knew we would need someone to build the larger items so paid at checkout. We were then contacted by a lovely guy who had accepted... See more

Rated 1 out of 5 stars

Got assigned 2 taskers both we’re 100 miles away. no apologies , couldn’t speak to anyone, huge inconvenience to me as had to book time off work. Not quick enough to respond to emails. 1 st tasker... See more

Company replied

Rated 5 out of 5 stars

Our flat pack furniture assembler Mircea was incredible!! He arrived on time, was very, very pleasant and helpful. In 6 hours he put a triple and double wardrobe together, 2 huge chests of drawers and... See more

Company replied

Rated 1 out of 5 stars

Making contact was a joke. Two failed appointments. When your fitter actually picked up the phone, he came round on time, and fitted. I would have expected him to take away the tons of cardboard pack... See more

Company replied

Rated 4 out of 5 stars

Our handyman (“Tasker”) was brilliant. The company website kept returning 404 Error messages every time they informed us that we had a new message. The We site chat line leaves a lot to be desired.... See more

Company replied

Rated 3 out of 5 stars

Gets the job done - if you're patient and lucky. The first guy we booked on Taskrabbit cancelled less than 1 hour before the agreed time, due to (as he told us), a food poisoning. Oh well. The 2nd guy... See more

Company replied

Rated 1 out of 5 stars

Absolute shambles of the TaskRabbit system they use. We received emails from Tasker wishing to confirm address and date/time...click reply ERROR 404 page appears...download the app...register account.... See more

Company replied

Rated 3 out of 5 stars

Petr unfortunately arrived late due to lack of communication from you and/or IKEA regarding postcode and parking. He was an excellent worker, very polite and helpful. As the IKEA delivery guys cou... See more

Company replied

Rated 1 out of 5 stars

Very limited app No support for issues Caught between ikea and task rabbit Will never us again Tried to access task rabbit again- impossible to get through Ikea given me a complaint... See more

Company replied

Rated 2 out of 5 stars

Your app was confusing - I did make a password which then didn’t work ( your side) I kept on getting prompts to sign in and it didn’t work. You kept on sending text messages - frustrating!! Tried cal... See more

Company replied

Rated 1 out of 5 stars

No show on the day. Andre M was booked through Task Rabbit to come and repair a blind in our flat near Elephant & Castle London. After he was 45 mins late, I messaged him and he eventually replied... See more

Company replied

Rated 1 out of 5 stars

The assembly was rushed and careless. The wardrobe panels were scratched during installation and nothing was flagged, even though the damage is in a place impossible to miss. Freshly painted walls we... See more

Company replied

Rated 1 out of 5 stars

Our tasker didn’t complete the job, what he did assemble was the wrong way, then he said we’d need to pay for him to dissemble it. He said he’d come back to finish the job, needless to say he didn’t.... See more

Company replied

Rated 5 out of 5 stars

My TaskRabbit worker Gabor was a lovely guy who was punctual, worked really hard and offered some good advice. He put up our customised Pax wardrobe from Ikea very quickly and with full attention to d... See more

Rated 1 out of 5 stars

No problem with the Tasker. My problem is with Taskrabbit who sent out numerous incorrect e-mails, refused to speak to me, as they incorrectly claimed that the "account holder" was my tenant. Reques... See more

Company replied

Rated 3 out of 5 stars

I was surprised only one man came for a job that requires usually two people. He was on time and focused on the work and delivered a well built wardrobe. However, at least one drawer was damaged as t... See more

Company replied

Rated 1 out of 5 stars

Disgusted! I received this review questionnaire a day before the task is due to be completed. I was assured a week ago by Taskrabbit & Ikea that the task would be done at 8 am tomorrow. Then I get... See more

Company replied

Rated 1 out of 5 stars

I can’t login or even get ahold of anyone at TaskRabbit corporate. They claim they opened HQ in San Francisco a zombie location with a communist government take over. It’s a shame what started out a... See more

Company replied

Rated 5 out of 5 stars

Task Rabbit Is very convenient and flexible. There are so many options of taskers to choose from for any task you could think of. Knowing that you have access to trusted and verified help at your fing... See more

Rated 1 out of 5 stars

Task rabbit is utterly utterly useless. 90% of the times it simply shows the “ ERROR “ sign, it’s only achievements they bit turns what should be a very simple method of texting into a ridiculous com... See more

Company replied

Rated 1 out of 5 stars

They made 3 appointments to send someone out to complete my task (over a period of 2 days), and each time they subsequently got back to me saying that they couldn't get a tasker to do the job, asking... See more

Company replied

Rated 5 out of 5 stars

Booked through IKEA when ordering furniture online. Took a few days to be matched with a Tasker and we exchanged a few messages to confirm address, date and time. He arrived exactly when expected an... See more

Rated 2 out of 5 stars

Used to build IKEA wardrobes at elderly parents. Attitude was to get the task done. Despite asking, did not centre wardrobes on the wall so have one small gap and another larger. Fitted all floors wr... See more

Company replied

Rated 5 out of 5 stars

Was always kept up to date with what was happening. Sinan A our Tasker, was first class, very polite and extremely hard working. He was at our address,on July 14th, for 9 hours, assembling our 4 larg... See more

Company replied

Rated 1 out of 5 stars

They didn’t finish them job they said some screws are missing and it wasn’t I found 1 of the screws on floor which I think the fall while they working and the other one screwed are missing and I thi... See more

Company replied

Rated 1 out of 5 stars

Confusing and contradictory messages Inability to speak to your Handymen direct even when they have just called me for help and I am trying to resolve the problem, I get a stupid voice message... See more

Company replied

Rated 1 out of 5 stars

Their handymen (goes by Henry K) couldn't be bothered to show up, didn't bother telling us he wasn't coming until 2 and half hours later after he'd repeatedly been asked for an ETA and not answere... See more

Company replied

Rated 1 out of 5 stars

If I could mark a zero I would. Absolutely terrible company. Communication is impossible. The person who came to our home was difficult to deal with. The job was done wrong so the wardrobe is not fit... See more

Company replied


Company details

  1. Online Marketplace
  2. Furniture Maker

About Taskrabbit UK

Written by the company

With over 9 million tasks completed globally in the last decade - find safe, reliable, local helpers in the UK today. Payment is cashless and all Taskers pass ID checks. Taskrabbit is present in the United Kingdom in hundreds of cities including London, Manchester, Birmingham, Reading, Bristol, Edinburgh; Glasgow, Milton Keynes.

From furniture assembly, minor home repairs to cleaning help, we've got the right Tasker to help you make everyday life easier. And if you still need to be convinced, read Taskrabbit reviews from verified customers in the UK here.

To book —
Visit taskrabbit.co.uk
or download our free mobile app, Taskrabbit.

Get help today!

  • Furniture Assembly
  • IKEA Services
  • Handywork (Handyman or Handywoman)
  • Mounting & Installation
  • Cleaning
  • Help Moving

  • Is Taskrabbit a safe app?

    Taskrabbit is committed to creating fantastic and safe experiences. We take the security of all user information extremely seriously. This includes going through a thorough identity check for all of our UK Taskers and providing a secure way of payment online that only takes place once the Task has been completed.

    How do I contact Taskrabbit UK?

    If you have any questions along the way, contact us at +44 20 3808 4515 where we're available 9 am - 6 pm (GMT) 7 days a week.

    Happy tasking!

    Contact info

    4.4

    Excellent

    TrustScore 4.5 out of 5

    21K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 1 out of 5 stars

    Shocking Service.

    The day prior to assembly, I called to double check Task Rabbit were definitely coming. I needed a large desk and drawers building. On the day of assembly, I dismantled my existing desk and sold it, and had to take annual leave. I received a couple of calls from Task Rabbit to say they were lost. After giving my address and postcode several times and also other close by, alternative post codes, they told me they were outside my house. I live in Derbyshire and they were in Barnsley. Told me they don’t cover my area and that I would need to reschedule. I needed the desk building asap for home working the following day, so had to pay for someone to build it me urgently, and pay for the privilege. Terrible service, never again!

    12 February 2026
    Unprompted review
    Rated 1 out of 5 stars

    Lack of transparency and charging extra time without consent

    The Tasker spent one hour on the job but charged me for additional minutes without my knowledge or approval.

    There was no transparency about the extra time, and I only became aware of this after I was charged. I have already tried to contact your support team but have not received any response.

    The task itself was very simple, yet I was still charged more than the actual time required, which is disappointing.

    I am requesting a refund of the additional amount charged, as this was not agreed and unfair.

    9 February 2026
    Unprompted review
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Toluwalase, we deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit help.tr.co and click the "Contact Us" button to send our team an email at your earliest convenience.

    Rated 5 out of 5 stars

    Great service

    Great service - only annoying thing was UX issue where it sent me a text and the link went to a 404 no index error so I had to log in each time to view messages rather than access directly from the link.

    Actual service aside from that, great.

    9 February 2026
    Rated 1 out of 5 stars

    The service is quite unprofessional

    The service is quite unprofessional and semi-scam.

    The tasker hasn’t completed the task, but they didn’t return back my money to my bank account, just paid a portion of it to taskrabbit account that I’m never gonna use it again.

    5 February 2026
    Unprompted review
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Soheil, we deeply apologize for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community, so if you'd like to give us another chance, visit help.tr.co and click the "Contact Us" button to send our team an email at your earliest convenience.

    Rated 1 out of 5 stars

    Online errors and password rejections

    Answering email from worker ends in error message. Logging in to website rejects password as ‘expired’ , all four renewed passwords rejected and reset password timed out in seconds.
    So I can’t communicate with them.

    11 February 2026
    Unprompted review
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi there, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!

    Rated 5 out of 5 stars

    Excellent reliable service.

    It was so easy to arrange a speedy appointment date on their website.
    The price was very reasonable.
    The TaskRabbit worker was excellent. He was very polite & cheerful & wasted no time at all on getting the job completed.

    8 February 2026

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

    Learn more about other kinds of reviews.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look