Verkter.dk Reviews 1,825

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Buy your stuff at Vekter as long as you do not have issues needing resolved involveing customerservices! If you do, poor you.. A have not yet come by a customerservice more incomepetent in find... See more

Company replied

Rated 5 out of 5 stars

Super service, fast delivery, upgrade of cams for free. WHAT ELSE DO WE NEED. Nice job guys.👍

Rated 5 out of 5 stars

Once payment uncertainty resolved efficient processing and delivery of order at a very competitive price. Well done. Certainly consider you for further orders in future.

Rated 5 out of 5 stars

Super good service and a good price. Highly recommend this company

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Company details

  1. Tool Store
  2. Cleaning Products Supplier
  3. Construction Machine Dealer
  4. Garden Center
  5. Hardware Store

Written by the company

Verkter er en international koncern bestående af virksomheder med et produktsortiment på mere end 50.000 produkter, der henvender sig til alle – den private handyman, den professionelle håndværker og ansatte i bygge- og industrisektoren. Vi har otte e-handelsbutikker, 40 ansatte og betjener kunder over hele Europa. Vores mål er at være en brugervenlig netbutik, og med vores smarte produktfilter finder du hurtigt og nemt lige netop det, du søger.

Verkter.dk

Written by the company

Vi forpligter os over for vores kunder

Hurtig levering.

Fragtfrit fra 999 kr.

Problemfri returnerer.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Worst service ever...0 stars from me.

Worst service ever...0 stars from me.
On 15May i placed my order paying by mobilpay.After 1week ive receive an email from them "if i don t pay for the order will be automatic canceled".After i send them profe of pay they said ok we send the item tomorrow,no excuses no nothing.That was on 21.05,today 28.05 o receive an email that the goods was send by dao but not scanned yet and i can track it after 2-4 days,so another 2 weeks.Thats just shameles and i advice you not to,even if you will pay 100kr more on other providers.
NEVER AGAIN!!

28 May 2025
Unprompted review
Verkter.dk logo

Reply from Verkter.dk

Thank you for your feedback.

Your order was placed during a brief maintenance period on our website, which unfortunately caused a delay in processing your payment. We sincerely apologize for any inconvenience this may have caused.

Please note that the tracking link in your email became active immediately after dispatch. Our standard delivery time is up to 4 business days from the shipment date.

Your order has already been dispatched and is on its way. You should receive it within the delivery window.

If you have any further questions, feel free to contact us at [email protected] — we're happy to help.

Best regards,

Verkter.dk

Rated 2 out of 5 stars

No responsibility for defective part

Sold a defective Makita concrete drill bit that broke immediately on first use. I wrote to their customer service thinking they would send a replacement, but received a response that Verkter doesn’t offer any guarantee on accessories for tools. They also stated that I should use the bit for its intended purpose. As I was drilling in concrete, I’m quite certain I was using it as Makita intended, but I suppose this is Verkter’s way of avoiding their obligations under the Sale of Goods Act for what is an obvious construction failure.

The other items in the order were all well functioning as described, and also arrived a week earlier than I was expecting based on the dates on Verkter.dk, so all good there.

They offered a 5% discount as compensation. Still, I won’t order from them again. This time it was a 75 kr. drill bit, but it could just as well have been a higher priced item.

UPDATE (2025-01-07): Wrote to Makita Denmark on the topic, who stated that Verkter.dk is a parallel importer. This means that Makita Denmark cannot offer any sort of warranty on the products sold here, nor does the Sale of Goods Act apply despite their Søborg address. So caveat emptor I suppose. =)

6 January 2025
Unprompted review
Verkter.dk logo

Reply from Verkter.dk

Thank you for your feedback.

You are correct that spare parts and accessories, such as drills, are not covered under warranty. The warranty applies to tools, not accessories.

Regarding the drill you purchased, we received the photo showing it snapped in two. This typically occurs when excessive force is applied during use.

As a gesture of goodwill, we offered you a discount on your next purchase, which remains available for use at any time.

Best regards,
Verkter.dk

Rated 3 out of 5 stars

Varen er fin

Varen er fin, leveringstiden aaaalt for lang.

6 January 2024
Verkter.dk logo

Reply from Verkter.dk

Kære kunde,

Tak for din tilbagemelding.

Vi har mere end 50.000 varer i vores sortiment. En del af dem er på lager, mens andre skal bestilles hos leverandører, og det kan tage lidt tid.
Du kan se leveringstiden for hver enkelt vare ved bestilling, mens leveringsdatoen for hele ordren fremgår af bekræftelsesbrevet fra os. Du kan finde tekniske produktspecifikationer på vores hjemmeside, men kan altid kontakte os på telefon, chat eller e-mail, hvis du ønsker flere oplysninger.

Med venlig hilsen
verkter.dk

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