Premia Solutions Reviews 83,328

Alloy wheel repair. Our experience when our wheel needed repairing, was to contact premia solutions, whom after taking all the details sorted out the go ahead for our repair which was really well don... See more

Simple process to request service. Online portal works well and easy to use. Very quick response and call from team to book a date. Contact made by message to confirm appointment. Engineer messaged to... See more

Super fast and efficient process. I hit a pothole on Thursday, the new tyre was fitted on Saturday, I filled in the claim form on Sunday, and got paid on Tuesday. I expected negotiations about how... See more

Premier Solutions responded promptly to my claim and arranged within 24 hours for a local contractor to be lined up to do the necessary work. Diamond Tech Alloys contacted me very quickly, we agreed... See more

The communication is terrible and very slow, the system is not upto times here technology is vast, old claim forms sent with no ability to edit them. Surely there should be an app or a docusign to com... See more

My claim was quickly reviewed and authorised. I was soon contacted by Alloy Refurbishment Ltd and arrangements made for the repair. Only small gripe is that I had to get the wheel to Coventry from Le... See more

Having a puncture is one of the worst driving problems when you’re busy. It’s even more infuriating when the damage is not repairable and an expensive new tyre is needed. Having that expense removed m... See more

Took our car for MOT they advised a tyre needed replacing it was damaged Called Premia solutions, who asked us to complete claim form on line. We had trouble loading our info into the computer,... See more

System developed on their webpage is pretty user friendly and make it easy to file a claim. However, pre-populated forms given with insurance policy directs to using uploadyourclaim.com which is not v... See more

Seamless service throughout. I damagrd the side wall of the nearside front tyre in a pothole, The the went down immediately, BMW Assistance remove the wheel and fitted a space saver and then follo... See more

Premium Premia Premia are without a doubt the best insurance company I deal with. They are fast, courteous and efficient dealing with fixing my poor alloys that were scratched. Fast transfer to... See more

It was not very clear from the website if the form should be submitted before or after making repair appointment. More precise instructions required for those who never dealt with such claims before.... See more

I had a great experience with a claim recently very easy to fill a request form couple of photos of proof a little explanation of damage this process was simple I was granted my claim soon afterwar... See more

I claimed for refurbishment of 3 wheels caused by 2 separate incidents. The claim procedure was effortless - no questions (I sent detailed pictures), and the work was carried out to a high standard... See more

An awful experience from start to finish. Someone came to repair our car at home, then said it had to go and he would update the system. We then got an email saying that the work had been completed to... See more

Scratched an alloy & damaged a tire getting out of a multi-story where another car had parked millimeters away! Contacted Premia right away, tyre fixed next day at KwikFit, then after a few days w... See more

My experience was very good. All procedures quite straightforward, Thought my tyre with only 7,000 miles was good for repair - went to National Tyres - advised my their agent the tyre was unre... See more

I was very impressed from the moment I made first contact about the possibility of making the claim even though the policy had just expired the damage happened just before. They worked with me rath... See more

The insurance cover was sold as a part of the car dealer's package, and the claim making process can be more clear (the fleet reference number is redundant for Kwik-Fit) but a local Kwik-Fit was fine... See more

I bought a Policy with my new car feeling a bit sceptical but when I did make a claim recently the process wasn't too hard to follow and they came back to me a few days later to put me in touch with a... See more

Easy to claim. Friendly supportive staff, talked me through the process. Emails are clear and straightforward to follow. Staff at the Audi repair centre are very good, professional and go above and be... See more

Made a claim after pulling into hedge on narrow lane, to avoid huge tractor. Very disappointed when my claim rejected. My wing mirror had sustained damage to plastic cover along with scratches on fro... See more

Getting a puncture is never a fun experience and you can be sure it always happens at the most inconvenient time. However, having tyre insurance from premia solutions saved the day. The claim process... See more

The work was carried out well by Revive, cheerful and helpful engineer. Good communication. Only downside was a bit of a hassle dealing with Premia Solutions to get the work organised in the first... See more

Flat tyre experience that was handled really well when I contacted Premia. Efficient & without fuss they clarified my options re getting the tyre repaired & had me on the road again not long after.... See more

Super fast payment. Received. Didn't take a great deal of effort to sort. However the recommendation tyre replacement centres where so expensive. So I went to a local garage instead. So this could... See more

The first time I have had to make a wheel or tyre insurance claim and I was dreading it! However this outfit actually does what it says on the tin. It was hassle free, easy to deal with, promptly reac... See more

It was easy enough to use the claim form and submit with images to Lt the engineer know what he going too. The quality of the workmanship is fist class. To enhance the productivity of the compan... See more

I have a Premia Solutions cover for both tyres and wheel alloys. Throughout the duration of the policy, I have had need to use the cover for both tyre replacements and alloy repair. Throughout each... See more

Reason for my claim is due to the fact someone placed a dent in my door, the part repair was completed as in the dent was pulled out but I now have to raise another claim to have the paint work comple... See more

Quite remarkable! The claim was easy to fill out online given the clear instructions, Kwik Fit filled out the paperwork without grumbling, after submitting the claim the funds were in my account in 24... See more

Having taken out the policy when I changed my car, I needed to use it straight away. Returning home from the garage I got deflation warning and found a screw in my tyre. Because of the time (16:20) I... See more

I recently claimed on my tyre insurance with Premia Solutions after some damage, and the whole process was impressively straightforward. Submitting the claim online was easy, and they processed everyt... See more

I submitted a claim for the cost of a new tyre on my car due to a nail in my tyre that was identified by the main dealer during a routine service. The money was in my bank the following day without a... See more

No local repairers, options offered were either too far away or couldnt deal with diamond cut wheels. Ended up having someone come and collect wheel, left vehicle on stands and non useable for 4... See more

Found it extremely difficult to process my claim 1. Delay between registering complaint and date for mobile repair company to attend 2 Mobile repair company would not guarantee repair and only o... See more

I had to blow out on the motorway I didn't have any recovery and I didn't have a spare tire. Was able to contact a local garage who came out and put me a new tire on at a reasonable price. Even though... See more

I was pleasantly surprised at how helpful the phone support line was as I was submitting my claim and then how quickly and effectively both my tyre and wheel claims were dealt with. The fitter who cam... See more

Absolute scam - even though my damaged was within the size allowance, they advised I’d have to find my own repairer to use ‘SMART’ techniques and would be reimbursed as they were told the repair would... See more

After emails reminding me of extra cover brought on purchasing newer car. Checked cover and enquired by email if I could retrospectively claim for recent tyre replacement due to non repearable punctu... See more

After getting over the initial hurdle of sorting a garage out that could do our alloy wheel repair nearer to our home, & not 95 miles away & be kept by them for 2 days, everything was pretty easy &... See more

Kerbed my alloy wheels and contacted Premia online. The claim process was quick and easy, fill in the form online and approval same day. No excess to pay, Premia directed me to local body shop Lookers... See more

The whole claim process was so easy and seamless! Once we’d passed across the full information to Premia Solutions, telling them how the damage had occurred along with images of our tyres, we were qui... See more

The service from Premia has been first class. Unfortunately on the day I was due to travel abroad I drove over a pothole which caused a large tear in the side wall of my tire. I took photos of the... See more