I am very satisfied with BioTechUSA products. They are high quality, reliable, and offer good value for money. The product range is wide, and it’s easy to find exactly what suits your goals (vitamins,... See more
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At BioTechUSA, we fuel your journey toward a stronger, healthier, and more confident you. Since 1999, we’ve been passionate about creating high-quality supplements — from premium proteins and essential vitamins to functional foods — crafted to meet the needs of every lifestyle and fitness level. Innovation drives us: whether you’re looking for gluten-free, lactose-free, vegan, or specialized performance products, we’re constantly evolving to offer you the very best. With a presence in over 100 countries and collaborations with world-class athletes and teams like FC Barcelona, we combine expertise, quality, and inspiration to help you push boundaries, break limits, and reach your personal best. At BioTechUSA, we believe that the greatest wealth is health — and we’re with you every step of the way.
Contact info
Korte Poolsterstraat 2, 3067 LZ, Rotterdam, Netherlands
- [email protected]
- biotechusa.com
Replied to 89% of negative reviews
Typically replies within 2 weeks
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Great quality of products!
you make fun of people
you make fun of people. you fool the world with everything.waiting for reviews and opinions and I didn't receive the package, and yet why should I give you reviews if I haven't used the product?send the package to see what he will review
bad support
bad support, they don't know when the product will arrive, please anyone do not book your orders online.. very bad experience
Good products!
My Go-To Supplement Brand
I am very satisfied with BioTechUSA products. They are high quality, reliable, and offer good value for money. The product range is wide, and it’s easy to find exactly what suits your goals (vitamins, protein, dietary supplements). I can definitely recommend this brand.
The return process was a complete…
The return process was a complete disaster. The process was totally opaque, and the communication was a mix of Hungarian and English. I didn't receive a refund for weeks.
That was the first and last time I'll ever order from them.
Where is my orden? Tracking is not available
After I made my purchase , i cant find my package with the tracking link.
Besides, in the website, tracking package is not posible.
comunications with costumer service are fast but not enough. Some of them in húngarian lenguage.
Definetely, I don’t buy online again.
Package not found
Package not found. I've stated that I didn't receive my order despite the tracking saying it as delivered. I've asked everyone in my building and neighbors and they didn't see it. I am a regular customer of Biotech and this time while I was away for vacation your tracking says delivered and I didn't find it at all. Help me either get a refund or send me a similar product.

Reply from BioTechUSA
Fast delivery, top quality food supplements
Fast, precise delivery and everything I’ve ever ordered from them is top quality.

Reply from BioTechUSA
Package lost, no support
Ordered product January 6th. 10 days later, I haven't received it and tracking says the package hasn't moved since Jan 9th. When contacting customer support, they simply shared the tracking number (again) and said "they hoped it would arrive soon"

Reply from BioTechUSA
I am still waiting my packing last 10…
I am still waiting my packing last 10 days

Reply from BioTechUSA
Vomit
Hello, here's a review of the Double Chocolate Protein Bar. The bar appears to be imported and was on sale here in Germany. The expiration date was still valid for another 6 months. The smell was okay, but as soon as I took a bite, I had an aftertaste of vomit—and I mean really vomit. This, of course, makes the bar inedible.

Reply from BioTechUSA
Scam
They give you points and then take them away 3 days later without any explanation = scam, thief
Gold status gives: Shopping cart discount coupons: 10–20% (in exchange for points) => False, only 10%. Contact customer service, they talk about everything except solving the problem.

Reply from BioTechUSA
The products are good in terms of…
The products are good in terms of quality; however, there are no small gifts or welcome offers, especially for first-time customers or for those returning after a long break from purchasing.
A simple gesture such as a small gift or a special discount would create a positive impression and help build customer loyalty.
In addition, providing a clearer and more simplified explanation of how to use the products would be very helpful, particularly for new users. Step-by-step guidance with practical details would make the experience easier and ensure better results.

Reply from BioTechUSA
Excellent products but very very slow…
Excellent products but very very slow delivery service !

Reply from BioTechUSA
Peeled seal
I bought 100% pure whey protein (vanilla flavour) on 30 December in the shop in Alexa in Berlin. After coming home and opening it, the seal was already removed (peeled off), and the amount of powder was not what I expected.

Reply from BioTechUSA
The webshop is extremely slow
The webshop is extremely slow, almost useless

Reply from BioTechUSA
Dear Sir or Madam,
Dear Ladies and Gentlemen,
Thank you for your understanding and for resolving the issue. The full amount for the defective product has been refunded to us.
Since the product had been opened and the composition inside was unknown, it was disposed of / destroyed.
Thank you once again for your understanding and for handling the matter so promptly.
Best regards, Ebel

Reply from BioTechUSA
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