Ko-fi Reviews 676

I’ll never be a big money maker account, but Ko-fi treats everyone equally. I don’t feel like I’ve ever had to wait longer or been ignored just because I’m a lower bracket earner like what happens on... See more

I recently had a technical issue that looked simple but involved a lot of steps on the backend -- support walked me through it over the course of a week, tweaking things on their end and giving me t... See more

A swift response and the message was clear. I understood it immediately. I sometimes have trouble understanding what is expected of me and how to perform certain instructions when I run into trouble... See more

ive been selling downloads on kofi for a while now and the site is really simple to use both as a seller and buyer. compared to other platforms i also use, i like that i get paid right away instead of... See more

Hello, I bought two mods from the Kofi website: 1: RAM TRX custom sound 2: RAM TRX monster mod. These mods bear absolutely no resemblance to the videos shown in the promotional materials. Stop deceivi... See more

I am using Ko-fi for a longer while now and I am super happy with how easy it is. There could be still some improvements here and there (for example: their tag system for videos still doesn't wor... See more

I was skeptic at first, there were so many conflicting opinions online about Ko-fi. I figured the best way to know for sure was to try it out for myself and I loved it. The aesthetics are so pretty, t... See more

This website is absolute trash. Some sellers are just stealing art and selling it, showing zero respect for the original creators' hard work. They're just money-hungry and disgusting. The platform do... See more

Superb customer support that promptly help me solve a critical issue without making me jump through hoops with hallucinating AI slop. Real people have your back at Ko-Fi and that really matters in the... See more

Thanks so much for the prompt, friendly replies. Something else I like about Ko-fi is the sense of community. Somehow or other, we manage to find our tribes. I don't see this quite so much on other pl... See more

I had a terrible days since this early month of November 2025 when I can't login to my Ko-fi account due to unable to access to my old email, however, Sir Jonathan (Ko-fi.com Support Portal) attended... See more

I love the personalized feel of Ko-fi as a brand and their Support Team. I feel like the Creators are heard and supported, and that means a lot. As a creator, it is easy to use the website and to mana... See more

I've been using Kofi off and on (without an account) to donate or help support some smaller creators. After staying on a Reddit thread, an amazing merlin-based coloring book and wanting to donate, I... See more

Ko-fi is an absolute gem of a platform! It was the very first place I launched my store and started selling premade emotes—and I couldn’t have asked for a better experience. What really sets Ko-fi apa... See more

Ko-fi provided excellent customer support by helping me recover my account after I lost access to my email. The platform is simple, intuitive, and powerful, with a very clean and appealing user interf... See more

This platform make it really easy for customers. I've been mostly commissioning artists and I never got any vas experience so far! It's easy to follow the payment and order, pretty easy to see what am... See more

I’m a new Ko-fi user and already loving the clean, elegant platform. It’s intuitive, creator-friendly, and feels genuinely built with artists in mind. Support was quick, thoughtful, and open to ideas... See more

It’s a great site for small and growing artists like me to post my art without worry or issue. I did panic when I couldn’t log into my account. I thought I was gonna lose my hard work and effort into... See more

A great platform for creators and artists! The support team was incredibly helpful and understood my issue without requiring me to repeat what I had already attempted. They quickly resolved an issu... See more

Customer support 0/100. i have been trying to get in touch, my account was taken down for no reason and no matter what i do to get it back they ignore me and never reply no matter what i do and when t... See more

I’ve always respected Ko-fi and used it daily, sharing content regularly. But after getting the update about the LGBTQ+ celebration, I’m done with this trash site. They keep annoying me with these ove... See more

I run my online shop and memberships through Ko-Fi and I can absolutely recommend it. It's free (or you just give 5% per sale) and really user friendly. the shop could use some more adjustment options... See more

pros: you don't have to talk to a chatbot or get an automated response, you talk straight to a person one of the very few customer support experiences I've had that actually resolved the issue con... See more

I recently had an issue making a donation on Ko-fi using PayPal or any other payment method. I reached out to their support team, and Henry got back to me quickly—my problem was fully resolved in ju... See more

Ko-fi was really good for about 7 months, then all of a sudden suspended any payments and closed my account because they couldn't verify where the payments were coming from, even though I'd sent them... See more

its a great service dont get me wrong its doing what its supposed to do and its doing it flawlessly but their support is bad, so bad that i had to wait 15 days for them to automatically close the... See more

I had an issue where my page wouldn't show up, no matter what I did. Checked through my Wife's account, checked in incognito, tried to publish my page, but it just wouldn't show. It just moved me bac... See more

I suspect that they have fake positive reviews cause if you read them, they are all very similar. This platform is an absolute trash. Imagine being blocked and removed without explanation because of... See more

I absolutely love Ko-fi, it is my go-to for posting updates for my community and also share new projects I've been working on. Not to mention their top-notch support, when I had an issue they resolved... See more

I contacted the customer service after being unable to change my email address. I discovered after few back and forth that it was because of something that I hadn’t payed attention to on my end. The p... See more

My experience with ko-fi support so far has been amazing. The person who was guiding me was Finn, and he helped me so well that I was able to start my own page where I can post my literature and also... See more

Had my question answered helpfully by Finn from support. The business model is very fair, and I like that the terms are explained in plain English. The design is human, I've never left a payments w... See more

Even if it took about a week, Ko-Fi Support were able to help get my email changed when I lost access to my old one. It’s up there as being great help along with the many other supports I’ve interacte... See more

Support was so helpful and responsive. I had a situation where I wasn't able to login with a specific email address despite changing my settings to use that email. The correspondence happened over the... See more

Excellent support from ko-fi.com Harry managed to carefully verified my identity to make sure there're no mistakes, he then promptly helped me transfer my account to my main. Love it!

My experience using the Ko-fi platform and with their team has thus far only been positive. My queries, including the one I submitted yesterday, have been answered promptly, in detail, and with k... See more

Ko-fi Support team was extremely punctual, efficient, and reliable with helping me recover my and secure my ko-fi account after I had lost access to my main email. Having seen how swiftly and human Ko... See more

Really disappointed. Help videos don't have captions or links to youtube. Shop is useless - why would I maintain 2 different copies of the same inventory?!? Where's your url-redirects, or even 3p... See more

I am extremely satisfied with Ko-fi! The platform is super functional, very easy to use, and has been incredibly helpful for managing my projects. The support service is outstanding – fast, friendly... See more

i want to love this platform, but there's room for improvement. I moved from Gumroad to Ko-fi. With the same amount of visit, the tedency of tipping creator is lower on Ko-fi. Firstly beca... See more

I haven't had any problems with Ko-fi for a very long time. I always found everything I was looking for quite quickly, and transactions in both directions were never a problem. Now I did have a probl... See more

Ko-fi has great customer support and extremely fast replies. Something to be really appreciative about is that they have a human responding to you, not a AI for customer support. My problem took some... See more

The availability was amazing and always punctual; within the range of maximum time of response. The support ment a lot for me, it really helped unlocking the situation. The Ko-Fi support was also very... See more