Montirex Reviews 11,587

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high-quality materials and excellent finish of the products, often considering them superior to those of well-known competitors. Consumers highlight the versatility and stylish appearance of the items, mentioning that they are well-suited for both sports activities and everyday use. People also appreciate the visually appealing stores and the helpfulness of the staff. The delivery service is generally praised for its speed and reliability. However, some reviewers have reported issues with orders, particularly regarding delivery problems and sizing inconsistencies. Despite these issues, the company is commended for its easy return process, free returns, and overall good value for money.

Based on these reviews

Rated 5 out of 5 stars

Yet again my little great nephews turned 4. His brother is 6. They both outdoorsy kids football park bikes ,,, etc so fantastic sporty little versatile tracksuit. That he will grown into , looks lovel... See more

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Rated 5 out of 5 stars

Contacted Montirex regarding a faulty zip, expecting to have to return the item. They responded by email within a matter of minutes and after sending video proof they provided me with a full refund. G... See more

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Rated 5 out of 5 stars

Excellent sportswear. Myself and the kids have been wearing Montirex for 2 years now and as we spend the summers cruising the Mediterranean it’s ideal for those extremely hot days. Will be purchasing... See more

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Rated 5 out of 5 stars

Placed my second order last week. First order was from the sale, VERY fast delivery, easy return process for what didn’t fit. Great sale items too. Second delivery was also very prompt, quality of t... See more

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Rated 2 out of 5 stars

I have been looking for training black leggins for so long so after so much research I decided on Montirex. All arrived well,looked good however when I tried on i feel they fit bigger so need a small... See more

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Rated 5 out of 5 stars

I don't usually leave reviews but feel I must let people know what a first class company this is to deal with. From the initial ordering through to a return that wasn't quite straightforward but was p... See more

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Rated 5 out of 5 stars

I'm really happy with Montirex. Stores are visually exciting filled with amazing products. Very well made and presented well Staff are always keen to help. Customer service is excellent, custome... See more

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Rated 5 out of 5 stars

Good quality Products at a very reasonable price especially in the sale. I would rate the quality of finish and materials way better than their other big name rivals like Nike, Adidas, North Face, Un... See more

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Rated 5 out of 5 stars

Good website. Easy ordering and really speedy delivery. Grandson loves Montirex and last 2 tracksuits he has loved. Look really smart and seem good quality. Wash well too. Good customer service. J... See more

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Rated 5 out of 5 stars

Excellent products in good quality fabric & stitching .Another fabulous point this company offers, are FREE returns. This enables you to buy extra items to keep instead of never ordering in 1st place.... See more

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Rated 1 out of 5 stars

I ordered a £300 order which Evri stole, I then had a replacement sent out which was meant to be home delivery so this couldnt happen again but it went to a locker again I opened the locker the parcel... See more

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Rated 2 out of 5 stars

Tracksuits, good quality. Highly disappointed in the jacket and for £200. I expect better, the care instructions no drying cleaning, no machine wash, no tumble drying. Hand wash only ? Seriously unim... See more

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Rated 2 out of 5 stars

Start with the good , easy website and payment method , fash dispatch and delivery (must have got lucky as you use evri , but glad it came with no problems.) Downside cheap super thin material like... See more

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Rated 5 out of 5 stars

Arrived the next day. Not used yet but the quality looks great. There are lots of different compartments, bottle holders, and a sort of hidden compartment at the back which I didn't realised for pens... See more

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Rated 1 out of 5 stars

I placed an order on January 19th, paid for next day delivery but I have still not received my parcel 9 days later. When checking the tracking on the parcel, Evri are just stating that it is delayed.... See more

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Rated 1 out of 5 stars

Bit cheeky asking me to review a product while I’m still chasing the delivery of said product. Surely your tracking shows the same as mine that it’s still not been delivered after 3 weeks **Update*... See more

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Rated 5 out of 5 stars

I bought some waterproof light jackets they were going for a lil cheaper than normal so I bought 2 ., if they have my sizes 3XL I will buy every think I can I just love Montirex its on another level I... See more

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Rated 1 out of 5 stars

Absolutely appalling customer service!! Delivery missing with hundreds of pounds worth of goods. Almost three weeks later missing parcel and no replacement sent despite numerous emails and communic... See more

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Rated 1 out of 5 stars

a wouldnt give any stars if a could,parcel orderd on the 6th dec,now 19th dec and still havent received it,other parcel orderd left on front door step apparently,wasnt there.emailed them loads, no rep... See more

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Rated 1 out of 5 stars

Why do companies use EVRi for delivery!!!!! Ordered 2 tracksuits for my son for Christmas using the 30% off Cyber Monday code. Got an email from EVRi saying they were returning my order to Montirex w... See more

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Rated 1 out of 5 stars

Unfortunately 1 star. I received a wrong size on an online order. I had to pay to return. QR code did not scan at first Post Office drop off point. I spent lots of time emailing and travelling... See more

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Rated 1 out of 5 stars

Ordered on the 5th now the 15th no parcel contacted you and Evri several times still no parcel. Can’t afford to buy another gift till it either comes or I’m refunded. Never again both company’s !... See more

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Rated 5 out of 5 stars

Montirex is a great sports shop. I use them regularly for my 18-year-old twin boys, the quality is excellent and delivery is always fast and reliable. They also have a brilliant reward scheme, where t... See more

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Rated 5 out of 5 stars

Super fast delivery, ordered in the afternoon, arrived next day. Great quality. The tracksuit I ordered was a bit small, returned easily, refund in account couple days later. New size arrived again,... See more

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Rated 2 out of 5 stars

Parcel arrived in a bag sellotaped closed that had clearly been returned by others and just sent straight to me. The tracksuit itself was just thrown in, all crumpled up and not in any sort of packag... See more

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Rated 3 out of 5 stars

The gym clothes are comfy as hell, but the sizing is all over the shop?! I can find perfectly in a S or M set of leggings which is bizzare but then the tops (i have B cup boobs) i need a large just f... See more

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Rated 2 out of 5 stars

Montirex is great and all my son wears! But sadly I ordered him lots of new stuff for Xmas in September, stuff I had ordered before just different colours and the sizing was off. I’m now stuck with th... See more

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Rated 5 out of 5 stars

Ordered coat for my grandson which was delivered within time advised. Quality was excellent and perfect size. Very reasonably priced in sale and with my £20 reward voucher the item was nearly half pri... See more

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Rated 5 out of 5 stars

Good product & arrived when suggested, but it was sent via Everi & that was a disaster! They threw package over a fence as it wouldn't fit in the letterbox (not that I think they tried) & it was in... See more

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Rated 1 out of 5 stars

Still not received item, which has been with Evri since 30th November. I have complained to Evri and I have an incident number but no contact from Evri or explanation as to where parcel is. Not happy... See more

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Rated 5 out of 5 stars

I placed a huge order on the website, Check out was easy and I chose the next day delivery option, my order was recieved the following day by lunchtime. I was notified on the shop App with tracking up... See more

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Rated 5 out of 5 stars

My grandsons love this brand, we had an issue with a faulty zip and received the best customer service ive had in a long time, not even 24hrs later a refund has been issued. Phoebe and Olivia were ver... See more

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Rated 5 out of 5 stars

I ordered the Verglas jacket naval/slate grey which was virtually half price at the time I bought it. The fit was perfect for me and looks great so much so a mate bought the black jacket. I keep comin... See more

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Rated 5 out of 5 stars

Honestly brilliant customer service. Got in touch about a jacket that was faulty and within 30 minutes after sending a couple of pictures was offered a refund or replacement. Whenever I’ve had to use... See more

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Rated 1 out of 5 stars

Very awful & bad company. I ordered around £350 worth of items, just for it to not arrive & they declined my refund request on top of this. Avoid at all costs, any other retailers would’ve refunded &... See more

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Rated 5 out of 5 stars

What's there to say really!!!!! Quite alot actually. Fastest delivery I've ever had!!!! Order processed and posted same day... delivered as promised!!!! First time I've had that. Clothing wise... See more

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Rated 5 out of 5 stars

Amazing as always!! My sons order went missing in October for his birthday (temp evri driver) I knew straight away it had been stolen as I know all the local evri drivers I got in touch with Montirex... See more

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Rated 1 out of 5 stars

Delivery was quick but returning the items and getting the refund not so fast. Tracksuit was very small fitting and quality of fabric wasn't worth the price tag, even at sale price. Very popular br... See more

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Rated 5 out of 5 stars

Clothing is absolutely fantastic, The quality is amazing, prices are resonable and great value for money. The clothing washes well and does not fade like some other brands. Mens and womens clothing ar... See more

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Rated 1 out of 5 stars

Clothing appears to have quality control issues. You can buy 2 of the exact same item, same size, yet the fit is different between them? Never had that with any other Brand. When you return items,... See more

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Rated 1 out of 5 stars

Same as all the other reviews, ordered November , still not got my parcel. Customer service really poor taking days to answer, the when they do answer there still not actioning any refund except for o... See more

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Rated 1 out of 5 stars

Never got my items. Evri kept saying we’re delayed and then updated a false update to say were delivered a week before. Customer service not helpful. Take 3 days to respond and have not looked into my... See more

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Rated 4 out of 5 stars

Product while nice is overpriced. Only got one outfit and they're all similar. Delivery was fast but the whole process was confusing. Recieved multiple emails for one deliver that in the end cam... See more

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Rated 1 out of 5 stars

First thing they said my delivery was dispatched but then evri lost it,but evri said that montirex recalled my delivery bk! So after a month of don't have your size to were out of stock I never receiv... See more

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Company details

  1. Sportswear Store

Written by the company

Montirex is a challenger sports performance brand built on passion, perseverance and quality. We fuse the best in sport, style and outdoor to create the ultimate performance wear for athletes and adventurers of all abilities. Designed and manufactured with durability, an eye for innovation and a focus on fabrication, our products enable you to take on any challenge.  Colour, cut and design are integral to everything we do, because confidence powers performance. We are Montirex, Challenge Accepted.


Contact info

4.0

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Customer service via email very helpful…

Customer service via email very helpful and fast at sorting problem thank you

6 February 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Kelly,

We are so happy to hear that our email support team was helpful and quick in resolving the issue. We appreciate you taking the time to share your positive experience!

Kind regards,

The Montirex Team

Rated 5 out of 5 stars

Ordered some track pants and t-shirts

Ordered some track pants and t-shirts, arrived super quick, good quality as always.

27 January 2026
Montirex logo

Reply from Montirex

Hello,

We're happy to hear that your track pants and t-shirts arrived quickly and are of good quality. We appreciate your continued support and positive feedback!

Kind regards,

The Montirex Team

Rated 1 out of 5 stars

Montirex

I placed an order for a Kids tracksuit and next day just received the top. I spoke to customer services and after reviewing pictures agreed to send another. 2 days later received the replacement for it only to be the top. Went through the same again to be told I had only ordered the top. I 100% put the set that was on offer in my basket which was £24.99, which was also the value of the top on its on. I was only buying tracksuits as they were birthday presents. I only searched tracksuits and never just tops as the recently viewed section of the Web page show and montirex are unwilling to resolve this. Im very disappointed and won't shop there again.

6 February 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Grace,

Thank you for your feedback. We completely understand that you intended to order the full tracksuit set, and we’re sorry for any confusion caused. However, after reviewing your order, our customer service team confirmed that only the 1/4 zip top was purchased and provided proof of this.

As explained during your correspondence with us, we were unable to issue a refund for the item because the correct product, as ordered, was sent. We also clarified that if the item is returned to us, we would be happy to issue a refund to your original payment method.

We truly regret that this experience has been disappointing and appreciate you taking the time to share your concerns, which helps us improve our processes and communication.

Kind regards,

The Montirex Team

Rated 1 out of 5 stars

Was never delivered

Was never delivered

23 January 2026
Montirex logo

Reply from Montirex

Hello Jade,

We’re sorry to hear that you haven’t received your order. We can see that it was placed and dispatched from our warehouse on 23/01, and according to the tracking information, it was delivered on 26/01.

If you haven’t received the order, please reach out to our customer service team at [email protected] so we can investigate and resolve this for you as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,

The Montirex Team

Rated 5 out of 5 stars

Coat

Easy to order and realy fast delivery

23 January 2026
Montirex logo

Reply from Montirex

Hello Michael,

We appreciate your positive feedback! We're delighted it was easy to order and that your delivery was really fast. Thanks for your support.

Kind regards,

The Montirex Team

Rated 5 out of 5 stars

Ordered 2 tracksuits for my grandson…

Ordered 2 tracksuits for my grandson and they arrived quickly. The quality is excellent.

23 January 2026
Montirex logo

Reply from Montirex

Hello Claire,

We're so happy the tracksuits arrived quickly and are of excellent quality. It's wonderful your grandson is pleased with them. We appreciate your positive feedback!

Kind regards,

The Montirex Team

Rated 5 out of 5 stars

Lovely quality item

Lovely quality item. My granddaughter likes them very much.

28 January 2026
Montirex logo

Reply from Montirex

Hello Valerie,

We're happy to hear that your granddaughter likes the lovely quality item. Thank you for your positive feedback; we appreciate your support very much!

Kind regards,

The Montirex Team

Rated 5 out of 5 stars

Quick delivery and fantastic quality…

Quick delivery and fantastic quality clothing

23 January 2026
Montirex logo

Reply from Montirex

Hello Lewis,

We appreciate your feedback! We're glad you're happy with the quick delivery and the excellent quality of our clothing. Thanks for your support!

Kind regards,

The Montirex Team

Rated 4 out of 5 stars

1 word...quality

1 word.... Quality

23 January 2026
Montirex logo

Reply from Montirex

Hello David,

Thank you for your feedback!

We’re delighted to hear you rate our products for quality.

We really appreciate your support and look forward to seeing you again soon!

The Montirex Team.

Rated 5 out of 5 stars

Montirex is a great sports shop

Montirex is a great sports shop. I use them regularly for my 18-year-old twin boys, the quality is excellent and delivery is always fast and reliable. They also have a brilliant reward scheme, where the more you buy, the more vouchers you earn for money off. All-round great value and service.

30 January 2026
Montirex logo

Reply from Montirex

Hello Audrey,

We're happy to hear that you appreciate the quality and fast delivery for your sons. It's great to know that you find our reward scheme valuable. Thank you for your positive feedback!

Kind regards,

The Montirex Team

Rated 1 out of 5 stars

I’m still waiting for my order to…

I’m still waiting for my order to arrive, I’ve had no update on when it will be delivered shocking service

30 January 2026
Montirex logo

Reply from Montirex

Hello Peter,

We’re really sorry to hear this and completely understand your frustration.

Your parcel was collected from our warehouse on 30th January, but after checking the courier tracker, we can see that it was delayed and subsequently lost in transit.

Our customer service team have been in touch and, as requested, have provided you with a replacement order.

We sincerely apologise for the inconvenience this has caused and appreciate your patience while we worked to resolve the issue.

The Montirex Team.

Rated 2 out of 5 stars

Break easy

Ordered a coat for Christmas the zip came off so They sent me a new one for next day but after 9 days of having this new one the label has already came off bits and full thing coming off I’m so not happy for a £50 coat!

15 January 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Jade,

We’re really sorry to hear about this and completely understand how disappointing this must be, especially given the issues you’ve experienced already.
Having the zip fail on the original coat and then encountering another fault with the replacement is certainly not the standard we aim to deliver, and we apologise for the frustration this has caused.

Our customer service team would like to look into this further for you.
Please get in touch with us again, ideally with a couple of photos showing the issue, and we’ll make sure this is reviewed promptly so we can offer an appropriate resolution.

We appreciate you bringing this to our attention and are sorry that this hasn’t met your expectations.

The Montirex Team.

Rated 5 out of 5 stars

Honestly brilliant customer service

Honestly brilliant customer service. Got in touch about a jacket that was faulty and within 30 minutes after sending a couple of pictures was offered a refund or replacement. Whenever I’ve had to use their customer service I’ve always found them to be incredibly helpful. My sons love the clothes from here & I will continue ordering because of how good the customer service is.

5 February 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Al,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that our customer service team was able to resolve your issue so quickly and that you’ve always found our support helpful.

It’s fantastic to know your sons love the clothes and that our service keeps you coming back.

We really appreciate your support and look forward to seeing you again soon!

The Montirex Team.

Rated 5 out of 5 stars

Very good customer service support

Very good customer service support. Easy website to navigate with a great choice.

29 January 2026
Montirex logo

Reply from Montirex

Hello Stuart,

Thank you so much for your feedback!

We’re delighted to hear you found our customer service very good and our website easy to navigate, with a great choice of products.

We really appreciate your support and look forward to seeing you again soon!

The Montirex Team.

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

22 January 2026
Montirex logo

Reply from Montirex

Hello Steven,

Thank you so much for your feedback!

We’re delighted to hear you enjoyed our service and that your delivery was fast.

We really appreciate your support and look forward to seeing you again soon!

The Montirex Team.

Rated 1 out of 5 stars

Once again for the second time evri…

Once again for the second time evri have said they havr not my parcel

29 January 2026
Montirex logo

Reply from Montirex

Hello Deb,

We’re very sorry to hear that this has happened again and completely understand your frustration.

While the delivery is handled by Evri, we know this reflects on your experience with us, and we sincerely apologise for the inconvenience caused.

Please rest assured our customer service team is here to help.

If you haven’t already, please contact them with your order details, and they will prioritise your case to liaise with the courier and arrange a replacement or refund as quickly as possible.

We truly appreciate your patience while we work to resolve this.

The Montirex Team.

Rated 5 out of 5 stars

Easy returns

Easy returns, would definitely order again.

22 January 2026
Montirex logo

Reply from Montirex

Hello Kelly,

Thank you so much for your feedback!

We’re delighted to hear you found our returns process easy and that you’d order from us again.

We really appreciate your support and look forward to seeing you soon!

The Montirex Team.

Rated 5 out of 5 stars

Quick service and reliable delivery.

Quick service and reliable delivery.

Good value.

22 January 2026
Montirex logo

Reply from Montirex

Hello Mohammed,

Thank you so much for your feedback!

We’re delighted to hear you found our service quick, delivery reliable, and the products good value.

We really appreciate your support and look forward to seeing you again soon!

The Montirex Team.

Rated 5 out of 5 stars

great quality clothing value for money 👍

Very fast service great quality for money 👍

21 January 2026
Montirex logo

Reply from Montirex

Hello Marie,

Thank you so much for your feedback!

We’re delighted to hear you’re happy with the quality of our clothing, the value for money, and the fast service.

We really appreciate your support — thanks again!

The Montirex Team.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, item perfect thank you

7 January 2026
Montirex logo

Reply from Montirex

Hello Theresa,

Thank you so much for your feedback!

We’re delighted to hear your delivery was fast and that the item was perfect.

We really appreciate your support and look forward to seeing you again soon!

The Montirex Team.

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