Photo Fresh Reviews 88

Ordered 21/11, received 15/12. Delay was unfortunate, but I received a quick response when I emailed asking for an update. Tracking is not the best, quite vague but I understand royal mail can be prob... See more

Ordered air fresheners for Christmas presents at the beginning of December, it was slow to receive these however this was out of the company’s control given the time of year. I received my order... See more

Have used Photofresh a couple of times - the air fresheners are fantastic and given the family much joy!. There were some admin issues when I first ordered but having spoken to the owner (I think) on... See more

Ordered on 5th Dec, stated was out for delivery on the 11th December with Royal Mail 48hr delivery. It’s now 22nd December and they have still not arrived. There is no tracking provided or proof the... See more

We decided to get our first air freshener, one of my rescue dog, Picasso (we got two air fresheners), and OMG! They turned out adorable and made my entire car smell incredible. After we placed our ord... See more

I ordered 5 personalised car air freshener for birthday presents. OMG they are absolutely amazing. I love the idea of personalised your own air freshener and also choosing a specific scent. Th... See more

Ordered in early December for a Christmas present. Was sent a tracking link, which never worked. Had no response to multiple emails until January, where finally a half hearted excuse about missing pac... See more

I ordered these for my boyfriend as a well done for passing his driving test gift and we both love them. The photos are really clear, the colours are great, and they all smell amazing. They made a... See more

I ordered a couple of air fresheners with photos of my golden retriever, Sam and they turned out amazing! The print is crystal clear, and the material is super high quality. I went for the vanilla sce... See more

Awful service. Ordered on 17/12/25 and only judt received today, 13/01/26. No communication whatsoever about any delays, no apology, and to top it off, despite their website and all correspondence... See more

Amazingly good quality product, reasonable prices for unique items and excellent customer service. So delighted and the best christmas gift ive bought for my nephew. His beloved dog will get modelling... See more

Ordered on the 18th October received nothing have emailed twice and no reply back also asked for a refund heard nothing. Extremely disappointed Update No explanation was given for the delay. Howe... See more

What a fantastic company! Ordered a bundle of their personalised car air fresheners and all were able to be different despite coming as a bundle pack. They hilariously turned my three dogs in... See more

It’s been just under two weeks and they have not dispatched my order. I purchased from this store as a gift for Valentine’s Day, now it won’t arrive in time, I even paid for next day delivery. Enquire... See more

The products themselves are really well made and fun. I got these as new years gifts for family. They did take longer than expected, seemed like they were overrun at Christmas and not set up to deal w... See more

Absolutely delighted! I had not heard of photo fresh before they popped up on my instagram as an ad but when I looked on their page I ordered straight away. Unfortunately, I read a couple reviews afte... See more

AVOID PHOTO FRESH! I placed an order with Photo Fresh on 3rd December for a Christmas present and paid £52.76. I have not received my order or a refund. I have requested a refund by email, an... See more

Ordered a personalised gift on Dec 15th, emailed multiple times, they said they were so busy with Christmas orders and the post was delayed! Now January 26th and still nothing! I contacted my credit c... See more

I selected this company because of their online promise of a quick order turn around. I placed an order for 1 item on the 6 December and on the 11 December the tracking system said that it was on rout... See more

Ordered 10th September over a month later and still no delivery. I have had a reply to my email saying they have postage issues but no replacement nor offer to refund. Just they are looking into it.... See more

Order hasn’t arrived. Apparently royal mail have ‘courier issues’, even though I’ve not had any issues with any other parcel. Not received any response to my recent email. Pretty sure the company is a... See more

Ordered on the 4th Dec, and as of today 5th Jan and still no delivery details at all. This was meant to be a Christmas gift, hence I was really disappointed with the service. Besides an order confir... See more

Absolutely love my personalised air freshners, the ordering process was really simple you just upload the photos you want. They do good prices on bundles and they smell incredible my car smells and fe... See more

I had an air freshener made of my dog Dizzy’s face & I absolutely love it- much more true to life than I expected & it smells great too. This would make a great secret Santa or sticking filler, but th... See more

I ordered over 10 days ago, still not received any package. Tracking link does not work just says awaiting details. Did arrive after 2 weeks

Ordering was easy, delivery was quick, perfectly priced for stocking fillers and secret Santa’s, lovely photos on the air fresheners when they arrived. What more can you say? Highly recommend.

I cannot recommend Photofresh highly enough! We ordered personalised air fresheners featuring our dog, Cooper, and the result completely exceeded all expectations. ​The quality of the product is tr... See more

I received 3 car fresheners for my birthday off my daughter-in-law of Charlie my German shorthaired pointer. Brilliant, so I ordered 3 for my best friends 80th and she loves them. The car smells so fr... See more

Absolutely love it, amazing quality, the way they cut out the silhouette of the picture is perfect! Plus it smells great! It was so quick to come as well, I wasn't expecting such a fast delivery cons... See more

Lovely product and great quality, the photo came out much clearer than I expected. Delivery took nearly 2 weeks though, longer than the website stated. Understand this is probably due to the time of y... See more

Having read reviews on here and seemingly really good I decided to go with photo fresh over other companies. I placed my order 25/11/25, with the email stating orders take 5-10 days to arrive.... See more

I ordered two air fresheners of my sassy cat Edie :) So happy with my purchase. Fast delivery, great quality and lovely scents! Will definitely order again for gifts for friends and recommend to other... See more

I placed an order 15th January and did not receive any shipping confirmation / tracking information. It was in Production Cycle 1 so should have at least been dispatched. I emailed multip... See more

My item arrived today after 3 weeks of waiting. The actual product is ok but the customer service and delivery really let it down. Wish I had seen some of these reviews before ordering. Ordered on... See more