best-pdf.com Reviews 22,556

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the user-friendly interface and find the conversion process to be fast and accurate, effectively preserving the original formatting. Consumers also highlight the effectiveness of merging multiple PDF documents into a single file, which they find helpful for learning. However, a significant number of reviewers express concerns regarding payment issues and unexpected subscription charges. Many customers report being charged for subscriptions they did not knowingly sign up for, often after a low-cost trial or a one-time payment. People report a lack of clear notification or consent for these recurring charges, leading to frustration and disputes. The opinions regarding the website are mixed, showing a lack of consensus among users.

Based on these reviews

Rated 3 out of 5 stars

I recently used this tool/service to convert a file to Word format, and I'm genuinely impressed with the results. The conversion was fast, accurate, and preserved the original formatting exceptional... See more

Company replied

Rated 3 out of 5 stars

UPDATE!! They have agreed to refund the charge I did not authorize. It took a good bit of effort on my part, but - Success!! The product works, but their tactics are downright illegal. I purchas... See more

Rated 5 out of 5 stars

Best app available to convert multiple files into Pdf. Its fast, user friendly and reliable unlike other apps I've tried.

Company replied

Rated 5 out of 5 stars

Good app I really wanted this let see if it's work bcoz u are asking reviews before getting my documents

Rated 2 out of 5 stars

It helped me to convert my PDF document so that was good but I had to pay a one-time payment without knowing that it will automatically turn into a subscription!! I only noticed it when it was booked... See more

Rated 2 out of 5 stars

Why do companies feel they need to use underhanded tactics to secure clients. Maybe they think people don't look at their bank statements. I too went to a link for a 'free' conversion. The conversio... See more

Company replied

Rated 2 out of 5 stars

I used Best pdf in June for what I believed was a one-time $0.95 download, but since then they’ve been deducting $39.95 every month without any notice or clear subscription confirmation. I nev... See more

Rated 3 out of 5 stars

Ah, now I can see I’m not the only one who paid a one off fee (for a photo to be resized) then 7 days later got charged £39.95 as a subscription fee. Never knew i had signed up to it. Saw a 7 days tr... See more

Company replied

Rated 5 out of 5 stars

It was really amazing to get my 10 pdf doc merged in one single pdf that will help me learn effectively

Rated 3 out of 5 stars

I don't know how it changed my pdf to doc because I didn't seen yet this is tasking to review before

Company replied

Rated 5 out of 5 stars

The fact that it's absolutely free and has tons of features makes this a really cool thing to use

Rated 3 out of 5 stars

This app is usefull to me for my project work report it easily converted to pdf to word

Company replied

Rated 1 out of 5 stars

Appalling service, it’s a scam basically. They took the money from my account even though I did not order their service. When I asked for a refund they wrote: "Regarding your refund request, I want to... See more

Rated 1 out of 5 stars

No indication of a reoccurring subscription cost model. Paid £0.95 they. No small print. Charged £39.99 5 days later. Terrible service. Ripped off. "Best" PDF failed to refund my payment.. They should... See more

Rated 1 out of 5 stars

Horrid scam! No refund possibility even with consumer laws that protect you because you agree to terms such as “you sign away your right to make a lawsuit against us” and such. Idiotic customer... See more

Rated 1 out of 5 stars

Absolutely awful experience. Disgusted by this predatory behaviour! Please avoid at all cost! It’s a complete scam. They trick you into thinking you’re paying £1.39 to edit a PDF, but then charge your... See more

Company replied

Rated 1 out of 5 stars

Scam warning! I was charged $50 for a subscription I never intended to buy — I only wanted to compress one PDF. The compression does not work at all. They refused a refund, citing a “no refund poli... See more

Rated 1 out of 5 stars

TOT OP HEDEN GAAT ER GELD VAN DE REKENING Op ma 25 aug 2025 om 16:22 schreef Contact Best-PDF Contact Best-PDF Thank you for contacting our Customer Service Team. Unfortunately, you have d... See more

Rated 1 out of 5 stars

You’ll pay 2 dollars for a pdf file and then a week later you’ll be charged 40 for a subscription they use the same card you use at checkout. I didn’t sign up for a damn thing and I know they charged... See more

Company replied

Rated 1 out of 5 stars

Initially I thought they were great until they charged me a membership I had no idea I was buying. I paid 99 cents times 2 for a paltry two documents and then wa bang a week later I get charged 39 eur... See more

Rated 1 out of 5 stars

Warning: Scam-like subscription trap! Best-PDF advertises free or simple PDF tools, but as soon as you sign up, you’re automatically enrolled in a paid subscription, without clear consent... See more

Rated 1 out of 5 stars

Appalling service, it’s a scam basically. Took £39.99 when I specifically told them not to on email before the trial period ended. This after offering me a discounted rate which they didn’t apply. Sub... See more

Company replied

Rated 1 out of 5 stars

Even if you believe you are only signing for a week . They take a full months payment within that 7 days £39.95 . Without any authorisation. Then refuse to refund even though you don’t want their serv... See more

Company replied

Rated 1 out of 5 stars

The product may be nice it their business practice isn't. You buy a temporary service and they lure you into a monthly subscription that is hidden somewhere in their terms and conditions. When you not... See more

Company replied

Rated 1 out of 5 stars

No asterisk to see on going T&C's .....and guess what 7 days later billed for 39.95 USD - totally ripped off for an unauthorised charge.....paypal notified Note to potential purchasers -... See more

Company replied

Rated 1 out of 5 stars

Don't use it!!! - They hide pricing after the trial period. - They charge extra when you cancel the subscription. - They don't provide the refund for users who paid from the website, while th... See more

Rated 1 out of 5 stars

I Signed up for their 7 day quick access for 95p, only to then discover they have billed my £39.95 2 times in May 2025 costing nearly £80 which I did not authorise. I can see this has happened to othe... See more

Company replied

Rated 1 out of 5 stars

This website operates a SCAM. You get the PDF paying .95c but then they have your card details and take a ‘subscription’ of €39.95. ‘Customer Care’ promptly cancel it when you contact them but they... See more

Rated 1 out of 5 stars

1 star as I can't select no stars. Do not use this company. Very misleading, They take what you think is a one off payment. And then charge you a 40 subscription fee within 10 day. I've cancelled the... See more

Company replied

Rated 1 out of 5 stars

Paid £1.95 for a one off service which actually didn't work anyway! However a week later to my surprise I get £39.95 taken from my bank account. Informed the company I was charged for a subscripti... See more

Company replied

Rated 1 out of 5 stars

Its a pity that I even have to give 1 star. The translation translates french to french and english to english (I am not a beginner on translation sites) the site clearly does not work and then overch... See more

Rated 1 out of 5 stars

Should have read the reviews... was told the merging of my files would cost 50 cents, but my account was charged 40 euro's two days later without consent or any explanation of where it comes from. Whe... See more

Company replied

Rated 1 out of 5 stars

It was unclear that the use of this company would initiate a subscription. Even though I caught this error within minutes of being charged, they refused to reverse the charge. Its a bit of a 'gotch... See more

Rated 1 out of 5 stars

Absolute scammers, Misusing my bank details and charging me without consent. I got a one off service and it no where said that it’s a trial and after 7 days they charge me with AUD $61 and say it’s no... See more

Company replied

Rated 1 out of 5 stars

Avoid “The Best PDF” – Misleading Charges and No Refunds I signed up for a 7-day subscription for around $3, with no clear indication that it would auto-renew. A week later, I was unexpectedly... See more

Company replied

Rated 1 out of 5 stars

I paid $1.95 to use a simple PDF tool and was then charged $39.95 on my credit card without my explicit consent. There was no clear warning about any subscription or additional costs but apparently s... See more

Company replied

Rated 1 out of 5 stars

In my opinion this is an example of white collar crime, I tried their app, didn't work the way I it needed to, was charged 0.95 for the download which I didn't know was going to be charged, then got a... See more

Company replied

Rated 1 out of 5 stars

I never knowingly signed up for a paid subscription with The Best PDF, and yet they charged me €39.95 without any clear warning or consent. The signup process is incredibly deceptive — what looks... See more

Company replied



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3.6

Average

TrustScore 3.5 out of 5

23K reviews

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Replied to 58% of negative reviews

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