Bestpdf Reviews 578

Very disappointing experience. I made one transaction, but my bank account was charged multiple times. I had to cancel my card to stop the payments. This is unacceptable and extremely stressful. I expect an immediate refund of the extra charges and an explanation of how this happened. AVOID THIS WEBSITE!!!

Below the quote from a previous experience, the exact same happened to me. I would replace the term scam with fraud!

They mislead you in thinking you are paying for a one-time purchase (they charge you) and then 7 days letter they charge you again and tell you you have subscribed to a plan, which of course was never the intention and never communicated. At no point to they send you an email confirming you’ve subscribed to anything and letting you know you will be charged, they just charge your card. Stay away, never give them any credit card details they will scam you and then have AI robots tell you they don’t refund. And you cannot speak to them, they just send AI generated responses and it’s like talking to a wall. I’ve had to dispute the credit card charge with my bank. It’s despicable service.

A total scam. They mislead you in thinking you are paying for a one-time purchase (they charge you) and then 7 days letter they charge you again and tell you you have subscribed to a plan, which of course was never the intention and never communicated. At no point to they send you an email confirming you’ve subscribed to anything and letting you know you will be charged, they just charge your card. Stay away, never give them any credit card details they will scam you and then have AI robots tell you they don’t refund. And you cannot speak to them, they just send AI generated responses and it’s like talking to a wall. I’ve had to dispute the credit card charge with my bank. It’s despicable service.

Frauds. They charmed monies on my credit card without me taking any subscriptions.

Don’t use this!!! Never ever!!

BIGGEST SCAM EVER. Tried to download one document and asked me to pay for 1 dollar, thought it was ok to download one for 1 dollar, who knows it secretly made me subscribed to it which costed me so freaking much, at first I didn't realized but slowly I found out my e-wallet is always out of money, because it was auto-debited... without my consent. They should be legally investigated. Even when I want to unsubscribe or cancel auto debit, page shows I'm not subscribed :) I was so mad, it secretly took money out of me without my consent and didn't give me option to unsubscribe!

"If you have questions about canceling or charges, contact us anytime", written on the page, screw that, been emailed for months no reply.

I use trial and pay and one download was succesfully and after that it wont work and they charge money.
Policy say We provide refunds only as required by applicable law. For example, if you have experienced errors or technical issues with the product, you may request a refund by contacting us at … they should give you money back

Scammers. I paid for a quick PDF and then it turns out they hooked me up on some sort of subscription (didn't read the fine print) so when I contacted them and said I had no idea, could you reimburse me. They refused. No empathy. Bad / no existent customer service. Thankfully, my bank reimbursed me. avoid this company.

It's terrible, they charged my account without my authorization. I complained to the bank, Chase Bank, but they did nothing. I complained to them again and they still haven't done anything. You have to be careful, they are not trustworthy.

SCAM As with all the other I though I had signed up to use the company once for 95p but they say I signed up for a monthly subscription for £39.95

Scam website. I had a free trial and before I could cancel they charged me an annual fee and wouldn’t refund me. They offered me a free year trial and confirmed I wouldn’t be charged again. I asked if they could cancel my subscription and they confirmed. A year later, they charged me again. It’s a scam and they have no customer support only AI bots.

This company is a total scam. DO NOT USE! The website is very misleading in terms of what you will be charged. If you go ahead with what seems like a good trial deal BEWARE you will end up being charged many times more than you expected. They will not refund you.

This is literally a SCAM! beware of this website. I did not purchase of any subscription and I was shocked when I opened my Gcash App suddenly they auto credited my balance even I did not purchase. 😭 Help me those have an idea to get back my money. 🙏😭

Total scam. Avoid

If I could I would give this company minus 10 stars, I would. Absolute scam. Took 95p and then a message came up saying there was a problem with payment and could I pay another way? Luckily NatWest messaged at the same time and said it was suspicious. My Credit Card has now been stopped. They even tried taking £39.95 whilst I was speaking to the bank. Funny that if when they said originally there was a problem with payment (eyeroll).
Please don't use this website.

Never use the bestpdf site, This is an absolute scam. I took an introductory pack of 0.95 USD. Then they charged me with $40 USD monthly payment.

Total scam. Not wasting my time with a review just don't use them. Scummy company

This is a scam. They take your card details and add a subscription without telling you, then when you complain. They offer a free service instead of a refund. DO. NOT. USE. THIS. SITE.

I signed up for the £0.95 introductory offer only to discover the product didn’t work in the first place. At no point was there any clear mention of a £39.95 subscription, nothing appeared in my Apple subscriptions, and I received no communication whatsoever to say money would be taken.
A week later, £39.95 was debited from my account out of the blue. I queried it and got nowhere, so I contacted my bank, who agreed the whole thing looked like sharp practice and refunded me in full. Shockingly, just five days later, BestPDF took the money again.
This experience has been nothing but misleading, inconvenient, and frankly unacceptable. I would strongly advise others to steer well clear.

Scam company, highly recommend you do not fall to the .99p convert a document to a pdf. They will then take £39.95 out of your account. There is no way of contacting them.