Cchezvous Reviews 119,475

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting the professionalism, friendliness, and helpfulness of the staff. Consumers appreciate the clear communication regarding delivery timeframes, including updates via text messages and phone calls, allowing them to plan their day accordingly. Many reviewers mention the delivery personnel going above and beyond, such as installing appliances, removing packaging, and providing helpful advice. People also value the punctuality and efficiency of the delivery service. Some reviewers specifically mention positive interactions with individual delivery drivers, describing them as courteous, caring, and efficient. The consensus is that the staff is well-trained and dedicated to providing a seamless and satisfactory delivery experience.

Based on these reviews

Rated 5 out of 5 stars

- emails and following messages/texts gave a good idea of time frame to expect the delivery - delivery men called ~10 minutes before arrival - the delivery men were able to deliver the packages to... See more

Rated 5 out of 5 stars

Received text message with updated delivery time so I could plan my day. Driver called when 5 minutes away. Driver was very friendly and showed flexibility. He installed my product, checked it worked... See more

Rated 5 out of 5 stars

The driver phoned me a few minutes before arriving and again when he was outside the building. he put the chair in the room I requested and took the packaging away with him. He was very polite and spo... See more

Rated 5 out of 5 stars

I have recently had a number of appliances delivered to a space that was being renovated. The transporter was C Chez Vous. This company has been outstanding. The delivery window is always respected... See more

Rated 5 out of 5 stars

Delivery made as scheduled, precisely on time. Parcels brought into bedroom as expected by 2 friendly persons. Instruction given not to use the mattress within the next 24 hours. All was perfect

Rated 5 out of 5 stars

I love their delivery mens behavior and happy with thier gesture. Thank you cdiscount. But I did not comment for their product yet I need some time after using then I can comment.

Rated 5 out of 5 stars

Some carrier haven't be very carreful with my entry. Not only he has, but he also provided some good advice about the most efficient way to put my washing machine.

Rated 5 out of 5 stars

I appreciated that the delivery time was narrowed down to a one hour window (between 11.45am and 12.45 pm) on the day of the delivery, which means that I didn't have to hang around the entire morning... See more

Rated 5 out of 5 stars

Very helpful and courteous driver. Best delivery driver we've had in France. The frequent SMS messages updating us on progress were great.

Rated 5 out of 5 stars

Amazing communication from start to finish. Delivery staff very professional and polite. The purchase was extremely good value and quality exceptional. First time used this seller and encountered... See more

Rated 5 out of 5 stars

Excellent website. From the order till the dellvery each step has been very seriously treated. Perfect transaction and delivery. Thanck you.

Rated 5 out of 5 stars

Our bed was delivered on time by a very polite, friendly and helpful team who then assembled it quickly and efficiently.

Rated 5 out of 5 stars

Delivery received within the time limit. Sympathetic and nice deliverers. Everything went well and quickly . Thank you very much.

Rated 5 out of 5 stars

Tony has been agreeable, caring person and truly helpful. I rank him the highest rank as a representative of your company.

Rated 5 out of 5 stars

Very good tracking and personal calls to confirm the delivery window. Very nice delivery person who was very careful with my items and in my building.

Rated 1 out of 5 stars

From bad to worse... Chezvous had never deliverd my mattress but only the box spring I ordered from Cdiscount. After numerous emails and phone calls—what a waste of time!—I asked Cdisco... See more

Company replied

Rated 5 out of 5 stars

Great experience, the men is arrangeant and phone call to inform soon coming. The date and horary were respect. I advise !

Rated 5 out of 5 stars

The delivery was perfect ! We’ve been happy it was a bit before lunchtime.Thanks to your guy who was really nice and cooperating!

Rated 1 out of 5 stars

Delivered 1st at the wrong address despite several messages left on my side, so we had to reschedule. New delivery was scheduled today between 9h00 and 11h00, this then changed to 11h00 to 13h00 wit... See more

Company replied

Rated 1 out of 5 stars

delivery not on time : it was indicated they would arrive between 12PM and 2PM, they arrived 10AM, leaving me with no choice but to leave my job earlier since they are delivering a heavy package. Th... See more

Company replied

Rated 1 out of 5 stars

Absolutely ridiculous and disappointing. Was waiting for my fridge sat by the window looking for any delivery, 3 minutes later we receive an email with a picture of our door saying that it couldn't be... See more

Company replied

Rated 2 out of 5 stars

Late delivery . Shifting hours during the day all the time. Deliveryman then in a hurry and wanted to take the goods back because they wouldn't fit in the elevator without warning.

Company replied

Rated 1 out of 5 stars

Delivery driver was puntual but very rude. In order to expedite his delivery, he grabbed my phone to give himself a 5 star rating and confirmed before returning my phone to me. TERRIBLE DELIVERY MAN... See more

Company replied

Rated 1 out of 5 stars

The driver was alone although there was a big table to deliver. I had paid for the delivery option in the room of your choice and he brought only the boxes with the chairs on the terrace. He left the... See more

Company replied

Rated 1 out of 5 stars

1 of the 2 articles was missing ! and status delivery is all deliverred !? No further information from the delivery neither from the sender CDiscount.com can not interfer because of the d... See more

Company replied

Rated 3 out of 5 stars

I like everything except the fact they said they would take huge cardboard box between noon and 13h30. Nobody came. Not a phone call, nothing. No answer at all. bad experience, I would have paid them... See more

Company replied

Rated 5 out of 5 stars

The delivery was on time, and all packages were placed in the proper room. In addition, the delivery persons were very nice

Rated 5 out of 5 stars

Very good delivery experience. The team was attentive, helpful, kind, and professional. Everything went smoothly. Thank you!

Rated 5 out of 5 stars

I received a text message from C Chez Vous almost 2 hours before the delivery and 5min before a call

Rated 5 out of 5 stars

Delivery as announced, timeline narrowed down according to drivers progression. Driver very friendly and helpful. Package unharmed.

Rated 5 out of 5 stars

On time delivery, driver called ahead announcing the arrival time. Quick and efficient delivery. Thank you.

Rated 5 out of 5 stars

The delivery was donne as scheduled on time like an horloge super delivery man very sociable I highly recommend the service

Rated 5 out of 5 stars

The parcel was delivered on time. The agent was polite, attentif and went out of his way to be helpful.

Rated 5 out of 5 stars

Great delivery. Called in advance and helped carrying the parcel to the first floor.

Rated 4 out of 5 stars

Délivery was great but much earlier than expected. Luckily I was home and able to get the packages.

Rated 5 out of 5 stars

Fast, early on time, efficients. They even nicely took my old furniture replaced by the new one, and it was large.

Rated 5 out of 5 stars

The drivers were absolutely kindly ! Perfect packaging ! No doubt, you can go eyes closed !!!!

Rated 5 out of 5 stars

Hello our experience was great,the persons who delivered were perfect and nice

Rated 5 out of 5 stars

Ordered a Washing machine and received it in a week. Quick delivery and installation, sadly a leak prevented the immediate use


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119K reviews

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Rated 1 out of 5 stars

From bad to worse..

From bad to worse...

Chezvous had never deliverd my mattress but only the box spring I ordered from Cdiscount.

After numerous emails and phone calls—what a waste of time!—I asked Cdiscount to return the box spring on January 28.

I paid on the same day, but since then Cchez vous' customer service is saying that the payment has not been made!!!

It's getting worse and worse.

From PayPal point of view the amount of 55€ was indeed paid on January 28!

6 February 2026
Unprompted review
Cchezvous logo

Reply from Cchezvous

Bonjour Eric,

[Mise à jour : Le service clients a pu vous contacter et j'espère que cela a permis d'éclaircir la situation]

Je me souviens de votre précédent message et je suis désolé que vous n'ayez pas reçu votre sommier. Il y a certainement une explication si la livraison n'a pas été effectuée et notre service clients va vous contacter directement. N'hésitez pas à prendre leur appel téléphonique !

A bientôt,
Pierre

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