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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Consumers report unexpected payments debited from their accounts, with amounts such as £40.56 or £29.99. People mention that these charges often appear without their explicit consent or knowledge, leading to suspicion of fraudulent activity. Customers have had to contact their banks to block further transactions and request new cards. Many reviewers express frustration with the subscription practices and the website. Consumers report difficulty in getting refunds and describe the contact methods as unhelpful. People also report that the website is vague about the services offered.

Based on these reviews

Rated 1 out of 5 stars

40.56 pounds withdrawn from First Direct. Advised bank this was a scam, AGAIN! , immediately money refunded, changed m/c card details, messaged Gocarehelp, response was subscription now cancelled, s... See more

Rated 1 out of 5 stars

We were contacted by our credit card company as they believed that this was a fraudulent payment. The amount? £40:56!! Seem to have seen that somewhere before. How right they were!! Absolutely... See more

Rated 1 out of 5 stars

Debit payment of £29.99 suddenly appeared on my bank ststements. Started in February and just noticed it todsy. Had to phone bank to stop monthly payments and get replacement debut card. Seemingly ban... See more

Rated 1 out of 5 stars

Hey husband was checking his CCstatement when he noticed a payment for £40.56. He knows nothing about gocarehelp and hasn't signed up to anything. He did make a payment to Zedge recently so we're not... See more

Rated 3 out of 5 stars

I also had 40.56 attempt to try from my bank I went to the web site and cancelled the subscription and got my money back straight away still not sure what service it was so I advise cancelling the sub... See more

Rated 5 out of 5 stars

Checked my account yesterday and shows 40.56 pending payment never dealt with this merchant i contacted my bank with all the details and hopefully they will sort this fraudulent company and prosecute... See more

Rated 1 out of 5 stars

This so called company !! Has been trying to debit my acct for £40.56 at least 8 times I know nothing about them they are fraudulent why haven't t the police fraud squad done anything I'll tell you wh... See more

Rated 1 out of 5 stars

Much like everyone else here, they tried to debit £40.56 from my Barclays account yesterday, but luckily my bank flagged it & payment was declined…. Call your banks, block them from any future attem... See more

Rated 1 out of 5 stars

SCAM - Thank goodness my bank blocked several attempts of £40+ in August and alerted me. I had never heard of Gocare before this incident. At least I have some cash reserves to cover my transport t... See more

Rated 1 out of 5 stars

Similar situation to the rest of the reviews, this random website randomly tries to take money from my account but failed. I need to get this checked with the bank, as since then my apple pay has not... See more

Rated 1 out of 5 stars

A company I've never heard of (gocarehelp.com) attempted to take £40.56 from my account via my debit card. Fortunately, the banks anti-fraud system spotted it and threw it out! Upon contacting my bank... See more

Rated 1 out of 5 stars

Shocked! never encounter this name gocarehelp.com until I received an information from my wise account stated the £40.56 amount i am going to pay (pending) as stated .., then at once contacted the wi... See more

Rated 1 out of 5 stars

Hello anyone please aware of this fraud gocarehelp.com..? £40.56 what a fraud exactly the same amount like other 's my bank hsbc anti fraud system noyified on me i blocked afterward ..i think because... See more

Rated 1 out of 5 stars

BE VERY CAUTIOUS I downloaded the Barclays Bank app for my iPad and while downloading it attached or inserted the Gocarehelp app at the same time. This appeared to come as part of my bank app, and... See more

Rated 1 out of 5 stars

Gocarehelp.com took £40.56 from my account never heard of them or subscripted to anything. Gocarehelp.com weybridge GBR. How are they allowed to do that as this is made me so mad as its not acceptable... See more

Rated 1 out of 5 stars

It's a scam - it coincided with me downloading a Tesla EV charging app for which I authorised a £0 transaction in case I need to use a charger on a future road trip. Fortunately my bank did not autho... See more

Rated 1 out of 5 stars

Clever scam! I believe they somehow tag their subscription into other companies websites and so when you agree to the terms and conditions it sets up a monthly payment of £40.56. My bank can’t do an... See more

Rated 1 out of 5 stars

Go care have taken £40.56 from my Mastercard in August and have attempted to take the same sum in September. It's an absolute scam. I don't know them and have never had contact with them. I have repo... See more

Rated 1 out of 5 stars

Tried to take £40.56 from my account but luckily had insufficient funds. No recollection of any subscription - don't know how they got bank details. Website vague as to what they actually do. smacks o... See more

Rated 1 out of 5 stars

taken payment unauthorised for 29.99, no idea how got the details even received an email confirming this but the visa card number wasn't mine so unsure how they go the details. rung the bank and even... See more

Rated 1 out of 5 stars

Trying now to take 40.56 from my account- it’s pending. I have reported it as unknown. How on earth did they get my details? Who are they? My card is frozen whilst investigation is going on. This m... See more

Rated 1 out of 5 stars

Noticed an unexpected pending payment of £40.56 to this company from my bank account, have challenges the payment via my bank. I know nothing about this business and have never made any purchase fr... See more

Rated 1 out of 5 stars

Absolute scam, was doing a genuine transaction for something completely different when this pop up ad appeared which I thought was part of the genuine transaction. I immediately called the bank to rep... See more

Rated 1 out of 5 stars

This company, who I've never heard of, tried to take £40.56 from my account overnight. Fortunately, my credit card company queried this as fraud and it wasn't paid. I will contact company to 'canc... See more

Rated 1 out of 5 stars

A link apeard ad my wife was trying to order some pictures from her university graduation, it asked for her card details, but it wasn't for the pictures. This 'company' took over £40 from my... See more

Rated 1 out of 5 stars

I’ve had the gocarehelp.com fraudulent company try to take £40.56 from my account and set up a direct debit. I have stopped the direct debit and renewed my debit card as they somehow skimmed it! I hav... See more

Rated 1 out of 5 stars

I have been investigating a similar transaction on my account which keeps repeating as an attempt to take a standing order. My banks fraud team have now linked the transaction details to a legitimate... See more

Rated 1 out of 5 stars

I downloaded the Morrisons app on my phone a couple of weeks ago, little did I know I got hacked whilst doing this! My bank told me a subscription of £40.46 had been taken just before my purchase... See more

Rated 1 out of 5 stars

YOU CAN CANCEL THE PAYMENT, CHECK YOUR INBOX This is definitely a fraud, it has just now happened to me too. I got a notification from the bank with the payment I never made. I never accessed that... See more

Rated 1 out of 5 stars

Can't give a minus score.. option not available .. but same as everyone else .. 40 odd quid was tried .. luckily.. there wasn't any money in my account.. no warning.. just a disgusting scam and rip of... See more

Rated 1 out of 5 stars

This is a fraudulent website. Today they tried to take 40.56 from my account. Fortunately, I never leave any money in my current account unless I am paying for something. I noticed the declined pa... See more

Rated 1 out of 5 stars

I was scammed today, my bank did a fraud alert for £40 and they have said I cannot use Apple Pay from now on, I am fuming as I was asleep when i was scammed and i have no idea who this company are! Th... See more

Rated 1 out of 5 stars

‼️SCAM ALERT‼️ £40.56 transaction taken from bank account by Gocarehelp.com without consent. Reported as fraud so bank card frozen - worth it if scam gets closed down.

Rated 1 out of 5 stars

I bought a Bose speaker from Amazon, and the QR code on the box to register with Bose took me to a site asking for bank details. I assumed this was to do with Bose so I filled it in. Next day Tesco Ba... See more

Rated 1 out of 5 stars

Like all the other reviewers we just noticed £40.56 has been debited from our account without knowledge of who they are and what it was for. Reported to the bank who will investigate.

Rated 1 out of 5 stars

SCAMMERS. They created a pop-up on a bike rental app in Valencia. I only entered my email account and NO PAYMENT details but they retrieved this from the app download (double click on iPhone). Then a... See more

Rated 1 out of 5 stars

My Bank contacted me regarding an attempted payment of £40.56 that they had blocked i have requested a new card because i have never even heard of the company..What a Scam!

Rated 1 out of 5 stars

SCAM. These people tried taking over £100 in the last week. I cancelled the Direct Debit they set up, but they tried taking a card payment also. Luckily the account was empty at the time but here hopi... See more

Rated 1 out of 5 stars

This company randomly appeared in my statement and started billing me since Jan £29.99 pcm. I complained to my credit card who have been unhelpful and it’s now with the financial ombudsman. I had an... See more

Rated 1 out of 5 stars

Was forced to create an account that was said it was free. Then got an email saying demo was only for 3 days and the I would get charged. The company then made it impossible to cancel my subscription... See more

Rated 1 out of 5 stars

I notice £40.84 taken from my account and didnt recognise the company, so i messaged them, and their reply was to tell me that i had subscribed, but that they would cancel the subscription, but not re... See more

Rated 1 out of 5 stars

They got hold of £40.56. I managed to cancel the so called subscription to a tv and games scam. The number I called was 08000418781, but had to ring nine times as I was cut off and told to call late... See more

Rated 1 out of 5 stars

Alledgedly a credit card checks authentisity of the sended (Me). Got an emasil advising the free period for what ever they sell? is "3 DAYS" then a charge of £40:56 is taken ? and every month follow... See more

Rated 1 out of 5 stars

This is a big scam . Avoid at all costs . Our bank is investigating them for fraud and theft . Somehow they got hold of my husband’s email address and bank details and signed us up for a monthly subsc... See more


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1.3

Bad

TrustScore 1.5 out of 5

93 reviews

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Rated 1 out of 5 stars

Scam!!

Scam!!! Absolute Con!!! Beware using Apple Pay online. £40.56 for nothing and a load of hassle cancelling cards and raising a dispute with the bank when they don’t want to know!!!!!You have been warned

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Money taken unknowingly !!!

I notice £40.84 taken from my account and didnt recognise the company, so i messaged them, and their reply was to tell me that i had subscribed, but that they would cancel the subscription, but not refund me. Ive paid for domething called single click ?? Its shocking that they take money from amyone, and really morally wrong to take it from a noy so savvy online pensioner. Steer clear!!! If i could put the reply i got from them in here I would!! H.B..Belfast

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam beware

40.56 pounds withdrawn from First Direct. Advised bank this was a scam, AGAIN! , immediately money refunded, changed m/c card details, messaged Gocarehelp, response was subscription now cancelled, strange, because I had never had dealings with them b/4.
Looking at prev reviews Santander bank knew and warned back in August 2025!

14 September 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam, they keep trying to take the exact amount of £40.56, luckily my bank has blocked them although they are still determined to keep trying.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

This is a SCAM

This company have just charged my credit card 2 x £40.56 at 5 am in the morning. I have never subscribed to them and have no idea who they are. Freezing my account until I can contact my card company😡

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Beware a scam

Go care have taken £40.56 from my Mastercard in August and have attempted to take the same sum in September. It's an absolute scam. I don't know them and have never had contact with them. I have reported them to my credit card provider and only getting a new card can prevent them trying again. My provider will attempt to recover my money from Mastercard.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

They got hold of £40.56

They got hold of £40.56. I managed to cancel the so called subscription to a tv and games scam. The number I called was 08000418781, but had to ring nine times as I was cut off and told to call later.
My bank, The Halifax do not accept its fraud and will not refund me as they state I subscribed to it using Apple Pay, but my Apple Wallet has no record. So I suppose I have to accept the loss of that money through no input from me!!
I think I will have to look for another bank as a lot of reviews state their banks have either stopped the payment or refunded the payment. You would have thought all banks would be on top of this scam and take action to prevent The transfer of funds in the 1st place and avoid a load of hassle and loss

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Gocarehelp.com took £40.56

Gocarehelp.com took £40.56 from my account never heard of them or subscripted to anything. Gocarehelp.com weybridge GBR. How are they allowed to do that as this is made me so mad as its not acceptable. If the fraudelant department dont act then leaves public no choice but take matters on your own hands.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam.

Scam.
Santander were already onto this and had circulated a warning on the 20th August.
My money was taken on the 28th August

28 August 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE!! SCAMMERS!!

We were contacted by our credit card company as they believed that this was a fraudulent payment. The amount? £40:56!! Seem to have seen that somewhere before.

How right they were!! Absolutely no idea where they got our information from. Hackers, call centre staff, insiders. Who knows. But they did.

The implications are far reaching. Changing your bank, changing your credit card, blocking the scammers. GETTING YOUR MONEY back.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

‼️SCAM ALERT‼️

‼️SCAM ALERT‼️ £40.56 transaction taken from bank account by Gocarehelp.com without consent. Reported as fraud so bank card frozen - worth it if scam gets closed down.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Clever scam

Clever scam! I believe they somehow tag their subscription into other companies websites and so when you agree to the terms and conditions it sets up a monthly payment of £40.56. My bank can’t do anything whilst it’s pending so make sure you freeze your card, cancel the subscription with gocarehelp and email asking for a refund. My bank will only investigate once they take the money but if you agreed to the subscription you may not get your money back from either. Be careful what you sign up for. Hope this helps someone out there from being cheated!!!

18 August 2025
Unprompted review
Rated 1 out of 5 stars

ebSCAM GoCare sets up recurring £40 without permissioncustomer service taking money direct from bank

SCAM - Thank goodness my bank blocked several attempts of £40+ in August and alerted me. I had never heard of Gocare before this incident. At least I have some cash reserves to cover my transport to work for the next 7 or so days while I wait for new card and bank to block future transactions. My research led me to their website, their service is vague, shows image of a man smiling. Nothing helpful or useful.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam - it coincided with me downloading a Tesla EV charging app for which I authorised a £0 transaction in case I need to use a charger on a future road trip. Fortunately my bank did not authorise the gocarehelp transactions, but I did have to phone the bank so that my card would work again. I've also deleted the Tesla app!

10 August 2025
Unprompted review
Rated 1 out of 5 stars

I was scammed today

I was scammed today, my bank did a fraud alert for £40 and they have said I cannot use Apple Pay from now on, I am fuming as I was asleep when i was scammed and i have no idea who this company are! They have tried again today but my card is now blocked, thank goodness!

18 August 2025
Unprompted review

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