PMT Online Reviews 18,923

Super fast service (24 hrs in my hands, from online purchase to delivery). Antiquity Legends Left-Handed TL1-HB-NAT Natural Electric Guitar as described. I originally wanted the Harley Benton TE-53 (K... See more

I've previously bought equipment and musical instruments from PMT from the old shop in Southend for YEARS. We miss that store here (any chance of opening one here...we have only one music store here n... See more

I ordered a Roland KT 10 Kickdrum pedal, and a Midi controller. The Pedal was used/shop soiled and was as described, a small scratch and otherwise perfect, the Midi controller was probably smaller th... See more

I didn't end up keeping the unit - a B-stock Yamaha DM3 mixer - as the workflow was too basic and it would ideally need a Dante to make it worthwhile at all. PMT's returns service was fantastic an... See more

Bought a Roland FR1X accordion from the Newcastle store - first dealt with Lewis who was great, even went off to get me the serial number so I could work out exactly how old it was. Had a couple of ho... See more

Overall, they always provide great experience and they sell a lot of products. However, the PMT website is not reliable and robust. UX has to be improved, as just spend 30 mins to put an order. Did... See more

I have had amazing deals and service on a couple of recently purchases from PMT. Put simply, I paid the lowest price and got the best service. Both Cardiff and Northampton store have aided my transac... See more

My first time store visit as my 13 year old daughter chose her first electric guitar here. There was an impressive range on offer. Nerves were a factor at first, but she was put at ease with the help... See more

Regarding PMT going into administration. I was fortunate enough to have been contacted by a thoughtful and caring member of the Birmingham site staff. I had ordered and paid for a Hercules five guitar... See more

Bought a left handed Antiquity ST1 with a view to using it as a base for upgrading. Very impressed with the build quality and playability right out of the box, and now that I've upgraded the tuners an... See more

I purchased an electric guitar for my son for Christmas, it was reasonably priced, good quality and delivery was quick. The website offered a good range of instrument over various price points. Also w... See more

Bought a TOURTECH Orchestral Sheet Music stand on line from PMT and needed some advice. Sadly trying to get hold of anyone is difficult on the phone and some numbers listed simply don't work and I w... See more

Ordered a small bass amp, fast delivery and happy with the product however, upon opening the box there was no packaging or cushioning surrounding the amp, no corner protectors ect... Just wrapped in a... See more

We had no knowledge at all about the guitar we wanted to buy for our daughter on her 18th. The chap I spoke to was phenomenal!!! Worked to our budget, collected information about our daughter to m... See more

Good price & everything looks fine. The box the power brick was in was a bit battered although it was packaged well. Unfortunately let down by the Parcelforce 48hr service which meant the recipient di... See more

Emails and phone calls from pmt were friendly, supportive and helpful. Guitar arrived quickly and is terrific. I would criticise their use of DPD as package was left outside the front door in full vie... See more

After quite a bit of searching online it decided to buy the Antiquity Telecaster from PMT. The ordering process was very straightforward, and despite a small hitch in the delivery from Parcelforce, I... See more

Amazing foldaway piano at a great price, excellent quality. This makes playing music so accessible. And it has headphones, so i can practice in privacy (and doesnt drive my husband mad). All communica... See more

Product arrived well packaged and undamaged. Problem with delivery using Parcelforce was resolved by PMT for me, who were easy to get through to on the phone, genial and helpful. It would probably... See more

Website said stock was available, placed order, money taken, product didn't turn up. Spoke to customer services told it would be 3 weeks - they didn't even contact me to advise of delay - they didn't... See more

I recently ordered a used hi hat stand from pmt’s online store that unfortunately came incomplete. However, a very helpful customer service agent named Ben was quick to help even when the supplying st... See more

I visited the Bristol PMT shop and was impressed with the large range of electric pianos on display. I spoke with Aaron who was very knowledgeable and spent lots of time explaining about the various k... See more

Ordered a new guitar Wednesday, what turned up was a clearly used (b-stock/display model) in a different branded box and with damage to the edge of the fret board. No warranty card, manual or Allen... See more

Fancied a new guitar, so paid a visit to PMT in Romford. I saw a guitar hanging up that I wanted to try. There was no staff at the counter, but was someone wrapping something up (may, or may not have... See more

Excellent customer service, very quick delivery by parcel force. One of the ordered items was missed off the first delivery, but PMT kept me informed and it was express delivered the following day. T... See more

PMT offers an incredible choice of guitars covering all budgets. Their detailed information on each eased selection and dispatch was in a matter of hours. A personal note from the Technician who che... See more

I ordered my dream amp it was meant to be delivered tomorrow then I had an email saying its broke the sides r falling off it. I've asked for my money bk because it's £150 it was meant to be in good c... See more

I have purchased from PMT several times and have always been happy with their service. This particular time was especially good as the guitar I wanted had been reduced from the last time I looked and... See more

I've bought a few things from PMT and it's always been a quick & efficient service. Reasonable prices too, especially on the pre-owned gear. Just got a great deal on a used electro-acoustic, bargain!... See more

Joey in the Leeds store was great with me when I went in over the weekend. Gave me a good amount of time to browse guitars after not playing since I was a teenager. Naturally I was anxious to go i... See more

I was told that the delivery day was Thursday so I waited for it all day. It arrived on Friday morning whilst I was at work and my security camera caught the delivery driver drop the package from hi... See more

I ordered an acoustic amp online and it was delivered on time but it didn't have the required adaptor with it so I couldn't power it up. I phoned the helpline and the very helpful chap sorted it out f... See more

PMT was very quick in sorting my issue. I purchased a Fuel Tank T-REX, However, I found out that the 9v outputs weren't isolated to each other. Unfortunately, the description of the product in their w... See more

I wanted an amp to handle both guitar and mic that was small and reasonably powerful, decided on the Laney A-Solo and PMT were competitive on price, equal to Amazon actually. Tempting to choose Amazon... See more

I'm a regular user of PMT. Some products on the online portal when clicked go to an error page. Even PMT Northampton shop couldn't access product details. However the staff were excellent as usual... See more

Good product and and promt delivery. I am really pleased with the product as it does double duty. As well as it being a multiple guitar stand, there is also enough room inside it to house my D class... See more

Ive bought quite a bit of kit from PMT both online and innthe shops and the service is always excellent 👍 luv the Ampeg Venture V3 head and 2x10 portaflex cab. Great combination providing that unbeat... See more

I bought a PMT Antiquity copy of a Firebird guitar with mixed feelings and limited expectations. I was delighted when I opened the box and there was a really beautiful looking guitar. I always exp... See more

I placed an order for an item and got confirmation, but then received an email to say it was not in stock. I asked about two alternatives, but neither of those was available either, though all three... See more

Very easy online ordering system. Delivered on the day stated. Guitar hard case was adequately packaged. Online info about the case (internal dimensions) helped me choose the correct size.

I bought an item on their website, this company had the best price compared to other sellers. Smooth sale, no problems at all. The item arrived when expected and in perfect condition. Would definitely... See more