Shine Reviews 6,566

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Just had a bodywork repair done by them on my car..forgot the operators name but he was brilliant..Great repair & bodywork looks good as new..I'm extremely satisfied & would highly recommend this comp... See more

Company replied

Rated 5 out of 5 stars

UPDATES.05.2023 at 14:15 ,of course she called me at at 14:26 , THANKS TO MANAGER THAT REALLY ACTING IN PROFESIONAL WAY I hope that you will continue like that NO ONE HAVE TO BE DISCRIMINATE OR GE... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Shine bank since the month of May 2023. I am very much satisfied with their services and the most important thing for me is that all the advisors speak English. This is somethi... See more

Rated 5 out of 5 stars

Tout est très simple et fluide, la discussion par chat se fait super bien quand on a une question. Super expérience !

Company replied

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Company details

  1. Bank
  2. Bookkeeping service
  3. Business-to-Business service
  4. Financial Institution
  5. Payment service
  6. Private Sector Bank

About Shine

Written by the company

Le compte pro qui simplifie le quotidien des entreprises et des indépendants.

Shine propose un compte pro responsable et 100% en ligne, véritable copilote bancaire et administratif pour les entreprises, TPE, PME, startups, les indépendants, les professions libérales, les artisans et les freelances.

Grâce à Shine, plus de 120 000 entreprises, professionnels et freelances profitent d'une expérience bancaire simplifiée et peuvent se concentrer sur ce qui compte vraiment : leur réussite. 🚀

"Le kit de survie administratif des entrepreneurs et des indépendants" - FORBES

"Une tarification simple et transparente qui contraste avec celle des établissements traditionnels." - LE FIGARO

Élu Service Client de l'Année 2026* dans la catégorie Banque en ligne pour entreprises

Written by the company

Disponible 7j/7 avec un service client 100% basé en France
L’essentiel pour nous reste l’humain et la relation que nous créons aux côtés de nos clients. <br /><br /> Nous sommes fiers que notre service client ait été récompensé 3 années consécutives au concours Élu Service Client de l'Année. <br /><br /> Vous aussi, rejoignez nos 120 000 clients et profitez du meilleur des services bancaires sans perdre l'accompagnement humain d'une banque traditionnelle ! <br /><br /> <em>* Catégorie Banque en ligne pour entreprises – Étude BVA Xsight – Viséo CI – Plus d’infos sur escda.fr</em>

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Replied to 39% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

that best service for evar

that best service for evar

8 January 2026
Unprompted review
Shine logo

Reply from Shine

Hello Nani,

Thank you for your amazing feedback! We're thrilled to have you with us 😊

Cheers,
Lou from Shine ✨

Rated 5 out of 5 stars

Great service …well done Shine

Just had a bodywork repair done by them on my car..forgot the operators name but he was brilliant..Great repair & bodywork looks good as new..I'm extremely satisfied & would highly recommend this company to anyone..thankyou

1 December 2025
Unprompted review
Shine logo

Reply from Shine

Hello Stuart,

Thank you for your kind words! We're thrilled to hear you're satisfied with the car's bodywork repair. 😊 We look forward to assisting you again in the future.

Best,
Lou from Shine ✨

Rated 5 out of 5 stars

just love

Shine is an excellent bank for professionals ! simple, efficient, and incredibly user-friendly. Their support team is always responsive, and the platform makes managing finances so much easier. Highly recommended

3 December 2025
Unprompted review
Rated 5 out of 5 stars

So easy to set up an account

So easy to set up an account. Great friendly support

20 November 2025
Unprompted review
Shine logo

Reply from Shine

Hello Howard,

Thanks for sharing your experience! We're thrilled that you found the account setup easy and enjoyed our friendly support 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars

Your staff were direct and helpful

Your staff were direct and helpful, solving my problem with clear detailed instructions.

24 October 2025
Shine logo

Reply from Shine

Hello John,

Thank you for your kind words! We're glad our team could assist you effectively. 😊

Best regards,
Lou from Shine ✨

Rated 5 out of 5 stars

Shine au TOP 👌

Interface shine au TOP 👌
L'inscription s'est faite très facilement et rapidement, je recommande shine sans problème !

24 October 2025
Shine logo

Reply from Shine

Bonjour Laetitia,

Merci beaucoup pour ce super retour ! Nous sommes ravis que notre interface et notre service vous plaisent 😊

À bientôt,
Lou de Shine ✨

Rated 1 out of 5 stars

Promises a lot but not delivering enough

I will commend them on account opening process. Fast and without any issues. But everything goes downhill after that.

Deposited 3 cheques on the app and sent them the paper cheques to the address provided. La Poste turned up for 2 days but Shine did not bother to accept the cheques. And now their support says they cannot collect the cheques from the post office and refuses to help or provide a solution.

13 October 2025
Unprompted review
Shine logo

Reply from Shine

Hi

We’re really sorry for the experience you’ve had after your account opening — that’s not the level of service we aim to provide.

We understand how frustrating this situation can be, and we’d like to review your case closely to find a solution.

Please contact us at [email protected] so we can look into this together.

Have a nice day
Lou from Shine ☀️

Rated 5 out of 5 stars

Reactive

They were very nice and understanding and very quick.

31 July 2025
Shine logo

Reply from Shine

Hello Malcolm-Dylann,

Thank you for highlighting our team's responsiveness and understanding! 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars

Thanks you Shine Team! You're the best!

I recently had some transaction issues and the Shine team have been so helpful to me. Merci à vous! I knew I could count on you! One of the best online banking system ever. I highly recommend Shine!

15 July 2025
Shine logo

Reply from Shine

Bonjour Carmz,

Thank you for your kind words! We're thrilled to hear that our team could assist you. We're proud to have you as a customer and appreciate your recommendation 😊

Best,
Lou de Shine ✨

Rated 5 out of 5 stars

Very good experience

Very good experience with shine bank

3 June 2025
Shine logo

Reply from Shine

Hi there,

Thanks for sharing your experience! We're delighted to have you with Shine 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars

instructions claires et precises

instructions claires et precises. UX du site agreable

28 May 2025
Shine logo

Reply from Shine

Bonjour,

Merci pour votre retour positif sur nos instructions et l'expérience utilisateur ! 😊

À très bientôt,
Lou de Shine ✨

Rated 5 out of 5 stars

Great experience

Great team, fast & superb experience.

28 May 2025
Shine logo

Reply from Shine

Hello Ana-Maria,

Thank you for your kind words! We're thrilled to hear about your superb experience with our team. 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars

Creation

Rapide et efficace!

13 April 2025
Shine logo

Reply from Shine

Bonjour Meissa,

Merci pour votre retour ! Nous sommes ravis de savoir que nos services vous satisfont. 😊

À bientôt,
Lou de Shine ✨

Rated 5 out of 5 stars

Efficient support on invoicing

Efficient support on invoicing, administration, system functioning is there, professional and patient. It really helps being at ease with doing business in France as a foreigner.

28 March 2025
Shine logo

Reply from Shine

Hello Roman,

Thank you for your kind words! We're thrilled to know that our support has been helpful for you in doing business in France. 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars

Prompt service

26 February 2025
Shine logo

Reply from Shine

Hello Adrian,

Thank you for sharing your feedback! We're thrilled to hear you enjoyed our service. 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars

Good people

Good people

13 January 2025
Shine logo

Reply from Shine

Bonjour Marc,

Merci pour ces mots chaleureux ! 😊

À bientôt,
Lou de Shine ✨

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