Qonto Reviews 51,766

Le service client est excellent, les explications sont très claires et détaillées. Je vous en suis très reconnaissant. La banque est vraiment digne de confiance et rassurante. Merci beaucoup. The... See more

The people who have helped me going through my questions and answering my needs and requests were very fast and efficient and cherry on the cake they are all super friendly. They respond very quick... See more

I wanted to take a moment to share how impressed I was with the recent call I received from your team. The representative I spoke with was not only polite and attentive but also took the time to... See more

I’ve had a great experience with Qonto’s customer support. I recently lost my phone and had trouble re-associating the new one with my account. The support team was incredibly responsive and helpful... See more

I was so suprised , how fast and effective is Qonto online support! I had some fraudulent payments, and they solved the problem in 5 minutes! Also got a call from their service, and I can’t thank Wae... See more

Super convenient website that assesses basic information for your account opening. Everything is online and per email. Great reaction time and support is helpful and solution oriented. Also li... See more

The registration was very efficient, the different topics you have to fullfill are structured in such a way that they are easy to follow without harming the intregity which is needed to open an acco... See more

If you’re a founder building your company from scratch, Qonto is a lifesaver. Setting up a business account before your company legally exists is usually a bureaucratic chicken and egg nightmare... See more

Quatix is very nice and wonderfull platform mujy is platform per 5 month ho gya hain lakin ab tak mujy koi issue nhi aya or umeed karta hu agy bi nhi aya ga you hope I trust you and me support you tea... See more

I was very lucky to find this company on the internet somewhere. I don't remember exactly, maybe someone advertised them on instagram or i saw their ad somewhere, however, im forever grateful for tha... See more

The X card has arrived within three days of account opening, customer service replies within minutes to my email! Fantastic experience so far. Also they checked my business documents within 30 minutes... See more

I asked an urgent question and was very quickly connected to an agent, Hajar. Hajar answered all of my questions clearly and succinctly, so that I was able to continue with my day reassured that my qu... See more

I'm absolutely delighted with my experience using Qonto for my business account. From the very beginning, the process has been incredibly smooth, and I'm so glad I chose them. What truly stands out is... See more

After facing some challenges related to communication, what I truly appreciated was that Qonto took responsibility and did everything they could to resolve the issue. For me, this was a huge step on... See more

The direct way of communication is straight correct and to the point. Qonto manage te responds on short term and answering the questions. The working of bank app is simple and easy to use. Qonto is... See more

The immediate response from help desk agent was amazing. Very knowledgeable, professional and friendly. I got assistance from Olfa G A who spoke very good English and she followed up after she gave th... See more

Website is very functional, easy to use and has an insightful dashboard. I never had any issues with payments in France/abroad or anything else. Unlike the traditional banks, the information is easy t... See more

I do not remember when Qonto did not act swiftly to resolve my problem. Needed to change "language settings" and a simple issue like that can quickly become a frustration if you are not familiar with... See more

After my husband put money on his new business account to pay a due business invoice, the payment bounced, because of security issues? Now the money's stuck and we're stuck as well. No service at al... See more

Qonto has suspended our account due to us not being able to verify from the UAE. After contacting support they just ignore me even if funds are still in the account. They are a good bank but only if y... See more

Qonto makes sense for very small companies, from 1 to 10 people (TPE). It's especially great to incorporate in France. When you go beyond/scale, you need proper currency, spending, treasury... See more

Qonto is nice, they have interesting features however it is very frustrating when it does not work. My portuguese business account imported on Qonto keeps disconnecting and the support is very mediocr... See more

Terrible experience with Qonto. This is the second time in a week that my company account has been blocked without any clear reason, leaving my entire business frozen. The worst part is that it... See more

Qonto scammed me out of €100s of eur. I was migrate from Penta to Qonto and was generally enjoying the service. I decided to shut down my company and so the bank account was effectively... See more

It was not as easy as I thought. I had hoped to change my existing EURL account into an EI personal business account as I have changed fiscal status. FIrst of all I was given the wrong information. No... See more

As an online service, Qonto is quite good - there are many features in the online banking that let you avoid buying additional SaaS, like invoice management etc. Integrations are also good. But as a b... See more

When we started with qonto, we were very happy about the productivity that we gained. But since about 2 years, the service keeps getting worse. Existing very well working features were just cut... See more

I'm trying to open an account for a company, and it's been three working days since I can't receive any help, either from the chat or by e-mail. The process is stuck. Complete silence. They only acc... See more

Wasted 2 weeks of my time for an application to open a business account and would not bother to give me a reason as to why they refused to open my account. Their arbitrary process and never updating... See more

Today my account got blocked because I did not reply to an e-mail received 2 days before. The phone support is great but took a while to answer because they are oveloaded of work and that's why there... See more

The support is a disaster. The staff is not sufficiently trained when it comes to professional bank accounts. Qonto even called me and acknowledged that their personnel was still in training, apologiz... See more

no customer service available. i needed help with my account and can't get in touch with the team. i've tried for two weeks, but always get the stupid chatbot. fix your customer service!... See more

Very well guided process. Easy to access, much better than Postbank or other traditional banks with their online banking. The only negative touchpoint in the account opening journey was a call from a... See more

Worst company ever toke days too contact them and they just answer when they want so bad service one of the most scam bank I am so gladly that I never sended my paper too them. So bad service they are... See more

First of all, the many fees are extremely bad, which I didn't realise beforehand. Every transaction costs money, I've never had so many bank charges and card fees as with Quonto. When I was demonstr... See more

Hello what a bank first of all they are far to expensive and now they block my account. If I try to contact them all the time the same emails and by chat the same answers but there happens nothing... See more

Hiba is a very helpful and kind customer service representative! Aside from taking the time to listen to my concerns and questions, she was very efficient and understood what banking solution would be... See more

Assalamualaikum ma Yaha pa 5month sa trading ker raha hu lakin ab tak mujy koi masla nhi aya and me support you team

Despite completing the KYC on time and informing the Support Team of the completed process, my account was suspended for now the 4th day in a row. Customer Support impossible to reach over the phon... See more

On June 24, I received an email from customer support stating that an incoming payment had been blocked and that they required additional information regarding the transaction. I promptly p... See more