finom.co Reviews 11,234

On Monday, Sandra from the finom support team resolved my issue within minutes. She responded very quickly. I only using the basic plan, where the team has up to three hours to respond. I suddenl... See more

I have been using Finom as my company bank account since I founded the company. I am very pleased with their service and their customer support. Even during the transition from Solaris to Finom's new,... See more

Finom offers great service. The banking app is easy to use even for beginners. I have closed my finom account due to ending my self employment. I would highly recommend FINOM for banking... See more

Finom makes the difference! Of course, there are many good banks, but banks are only as good as the people who work there. My experience with Naomi has been very good! Even though we only communicate... See more

Nothing went 'wrong' - only that my Australian company is not on your approved country list. Your services look great and Lalla from FINOM was great in providing a detailed reason why I could not ope... See more

I’ve been using Finom for my small business for a while now, and it’s a game-changer. Having my business account and invoicing tool in one place saves me so much time. The interface is super clean, in... See more

As for the the tekst below that I proved wrong, or maybe misinformed, but nothing by the fault of Finom. Ray thnx for taking the time to call me and we figured it out, even with a feedback moment to... See more

I use Finom to manage my business finances and it’s been a game changer. The onboarding was 100% digital, I had my IBAN and credit card ready in less than a day. Credit card works, not like the Sumu... See more

Same story as with most neo banks. Smooth at first, then they pull the rug. In the beginning, Finom was great. Transfers were fast, the UI is clean, and everything worked as promised. We... See more

I had an issue with an unauthorized charge on my Finom credit card from a b2b platform. Jose from support was very responsive and helpful from my first note throughout to the whole process. He... See more

The UX is intuitive and efficient — it genuinely saves me both time and money. I’ve almost stopped using my traditional German bank altogether; every interaction there felt like a chore, and to make... See more

-english version below- Ich nutze jetzt schon seit ca. 2 Jahre Finom und ich muss sagen, von Rechnungstellung, Kontoführung, Übersichten zu Zahlungsverläufen, auch die Darstellung der Homepag... See more

FINOM used to stand out because of its fast, competent customer service, where you reached out, someone replied quickly, and problems got solved. Now it’s just AI spitting out generic nonsense, wastin... See more

I recently moved from Postbank to FINOM - this was the best decision I could make. Everything runs so smooth. There is really anything I need from banking. Beginning with an seamless log in expe... See more

I had a quite rare problem where I wasn't receiving an SMS code to pair my phone. After calling my mobile network provider and contacting Finom, the Finom team handled my problem and followed... See more

I've been using Finom for a few weeks and have had a great experience so far. The support team responds quickly—usually within minutes to a day—and genuinely tries to resolve issues. Creating and send... See more

You need to familiarize yourself patiently and systematically with all features, and once you do, everything runs smoothly. Anyone posting negative comments clearly hasn’t understood the system. FINOM... See more

I've been using Finom for three months. They're delivering on their advertising promises. They should be expanding their services, but they don't seem to be working for me yet. Be careful when you ope... See more

I wanted to share my experience. We are a company with a turnover in the millions, and for our business, fast payments and an easy platform are very important. Finom offers all of this! Finom also pro... See more

- Dutch IBAN - Fine for Stripe/PayPal payouts - Good for SEPA payments - Relatively quick application approval - Support has been good so far On the other hand: - Doesn’t look cost-effective... See more

I just got a survey to fill out because a second company transferred 8,000 euros to me. ONLY 8,000 euros and they're already sending me surveys to check if I'm not laundering dirty money. They charge... See more

I used Finom for about 6 months without any problems. Randomly they decided to close my account and are holding my money hostage since 7 days, about 80.000€. You do not get any answers from suppor... See more

Absolutely horrible. Charges me 150 euros a month but both of our “dedicated account managers” straight up ghosted me. No replies whatsoever for weeks to our concerns. We got charged 160 eur... See more

Great bank, good app, nice customer service (thanks, Maria!). Only thing I would change, and that's really really a tiny minor thing: the app requires a password with letters and numbers, wherea... See more

Till Now am on new Client plan with Finom , Customer service on high level response and very accurate/disponibile I have got few replies FROM Mr Andréa , He has a unique CSM tools using it with a p... See more

DO NOT RELY ON THIS PLATFORM…I set up my business using Finom account and services. Setting up a new business is a busy time. I set up my accountants linked in, and debits to Finom and completed my fi... See more

Quick acces, invoicing, currency walets are great. The only thing thats missing is iDeal payments for the invoicing. That will make it so much easier. It's the only reason I think of cchanging... See more

Hello Finom Team, I would like to sincerely thank you for your excellent customer care and very good service. The support I received was professional, responsive, and clear, which made everything... See more

DO NOT RELY ON THIS PLATFORM. They are requesting documentation for an invoice paid and even if you provide to them agreements and invoices they might be holding your funds for a month Meanwhile... See more

Very easy and straightforward processes and a fast response from the support team! Did a company name change in like 2min!! While it’s taking weeks to update the same info in other areas of the busine... See more

This is probably the best bank for small businesses in Germany. I've read horror stories from people trying to get a bank account in "traditional" banks for their new businesses. Finom explicitly... See more

I‘m amazed at how quickly Finom responded to my mail. I had a problem with an ApplePay payment. The problem was resolved immediately and I was then able to pay without any issues. The friendly, prompt... See more

When I first stumbled upon Finom, I thought it was just another fintech. But in today’s banking mess, it turned out to be a real relief in terms of service and tools. I honestly believed there wer... See more

they have a representative Currency Cloud/Banking Circle. the biggest scammer in Europe. they block your money when they see that it is a lot and worth it. their excuse is that they are doing an... See more

Closing your account with their incapable customer service is IMPOSSIBLE. These people use chatGPT to translate message and send messages, finally got a blondie who is saying to close your account has... See more

Clarity and coherence in customer service are very important for my work. Payment discipline should be in the first place. Therefore, I see Finom's service offer as the best in the financial services... See more

I needed some financial statements from last year and got quick support from a human assistant after the AI assistant wasn't able to help me further. Both support experiences were great and I got what... See more

I spent a long time choosing a bank for my business and finally narrowed it down to two options. Based on personal experience, I realized that Finom turned out to be the best bank. While support may... See more

I really liked the support team, it was a really fast response, as i made a support ticket in the night, first thing in the morning after their oppening hours was to reply and help me trough my proble... See more

When I was first introduced with Finom Banking, i was blown away about their revolutionary thinking and innovative banking system. Unfortunately, after I signed up i did not take the most out of it. T... See more

New app is terrible. UX is beyond bad. If something goes wrong, you get a generic "something went wrong" response. Chat is just an AI bot that lies and makes up shit. Customer experience = 0/10.

Our Startup really struggled with finding a solid Bank with actual good support. You can even say that it made our lives really hard and gave us some headaches. But with you guys and especially the h... See more

Magdalena has been very professional and helpful. She’s been very quick to answer my questions and with precision, and besides, she always follows up by asking whether my questions have been answered... See more

I had an issue with a wrong plan at Finom, and Stefania from the support team helped me quickly and professionally. She was friendly, attentive, and explained everything perfectly. Thanks to her su... See more

UPDATED: I JUST WANT TO CANCEL! IM NOT PUTTING ALL MY MONEY AT THIS BANK, they charged me 21k for a yearly subscription instead of 2100. Its just ridiculous Very nice interface and easy t... See more