Excellent customer service.
Excellent customer service.
Fast dispatch of purchase during black week.
18 November 2025
Unprompted review
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Company details
Information provided by various external sources
Hos Lyd og Billede Specialisten Frederikshavn finder du Jyllands største udvalg af kvalitetsløsninger inden for lyd og billede. Deres mangeårige erfaring og indgående kendskab til produkter, muligheder og løsninger er din garanti for ultimative oplevelser i lyd og billeder – hver dag.
Contact info
Maigårdsvej 2 C, 9900, Frederikshavn, Denmark
- +45 98 43 99 88
- [email protected]
- www.lbs.dk
4.5
Excellent
762 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Personal assistance from start till end…
Personal assistance from start till end by Mikkel H., patient, explanatory and competent guidance on the phone, delivery planned long ahead (TV temp. out of stock) still executed accurately and reliably. The TV set purchased is mind-blowing adding up to the positive experience.
29 December 2023
Unprompted review
Reply from Lyd og Billede Specialisten
Dear Rafal, 😊
Thank you for taking the time to share your experience with us. We're happy to hear that Mikkel provided you with personal assistance from start to finish and that his guidance was patient and competent.
We look forward to serving you in the future. 👍
Best regards,
Janevar - Lyd og Billede Specialisten
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Ordered a brand new philips tv worth…
Ordered a brand new philips tv worth 17000, and everything went nice but when I received it i found the accessories all looked wrapped in old plastic with all scratches on the plastic, like super scratched. I didn't dare to unpack the TV as I am sure it is a demo in the shop or returned one. It is not okay to push returned ones as new. I
Update: They did sawp the one for new apparently philips somehow makes scracthes under the remote or the distributor. Overall they sorted the issue and was easy to work with but then I made an other order and told the seller to wait but they sent me to rki for something i have no received even I specifically told I will wait. what a mess.very disorganized
6 September 2023
Unprompted review
EXCELLENT PRODUCTS & SERVICE
I bought a B&O Beoplay 95 Black from Casper and they phoned me up to hear what type of shipping I preferred and got it a few days later, without shipping cost.
To be honest, I have never experienced this level of extremely fast and positive service before. The headphones are insanely beautiful, easy to use and the sound is EPIC. This was my first dealing with ‘Lyd & Billede Specialisten’ and I’m definently coming Bach !!
16 June 2023
Unprompted review
Reply from Lyd og Billede Specialisten
Hej Allan,
Tak for din meget positive anmeldelse.
Vi glæder os til at forkæle dig igen :)
Med venlig hilsen
Lyd & Billede Specialisten
The Q90t is simply a fantastic tv
The Q90t is simply a fantastic tv. I managed to give an incorrect mobile number, but Casper managed to still sort out prompt delivery, even though it was my mistake and also maintained the initial discounted price. Delivery was quick, friendly and helpful. I would absolutely use this company again.
2 May 2021
Unprompted review
Reply from Lyd og Billede Specialisten
Dear Bob
Thank you so much for the review. It's always nice to be able to help. You will be welcome again another time :)
Best regards
Lyd og Billede Specialisten
everything you want from a shop
good price, excellent communication and fast delivery!
1 September 2020
Unprompted review
Reply from Lyd og Billede Specialisten
Hello Konrad
Thank you for the review. You will always be welcome again another time.
Best regards
Lyd & Billede Specialisten
LG OLED CX 2020
It was a pleasure working with Lyd og Billede Specialisten, Lars Bjørnstrup was my handler and he was very helpful. I had to replace my first TV order with the LG OLED and he happily accomodated my request to deliver the new TV and pick-up the old one via PostNord free of charge, so as not to inconvenience me.
The delivery was also very quick considering they are in Frederikshavn and I live in Søborg.
Overall - really really satisfied with the fantastic service at lbs.dk
6 August 2020
Unprompted review
Reply from Lyd og Billede Specialisten
Hi Alvin
We're glad to hear you had a great experience. Lars and the rest of the team are ready to help again another time :)
Best regards
Lyd & Billede Specialisten
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