Sysman

The Range usually has everything i need when I visit. The big problem are the aisles are over stacked with pallets and hence not wheelchair friendly.

Purchased a new coat for my granddaughter which met all our expectations. We were kept informed at all stages of the purchase.

Due to disability it can be difficult to find a holiday that fully meets my needs. TUI has gone the extra mile with being able to accommodate me this time.

We visited the store for a new bed. We found the staff extremely helpful and knowledgeable. After purchasing a bed we received a call that the bed was ready for delivery in half the time quoted. Thankyou for excellent service.

No human customer service. I was led in circles by the AI customer service which made me move to another provider.

My number port did not happen as scheduled and needed to be handled manually. Otherwise a good switch.

Ordered a Christmas present for my wife. Which arrived without any issues.

Just had an engineer visit from Jordon, whom was very efficient and friendly. He called asking if he could come early due to a cancellation and was able to fix the issue quicker than expected. Thank-you for your help.

Excellent service as always.

Amazing service. The item arrived blazingly fast, within 24 hours, when expecting a 4- to 5-day service.

Found the process smooth and without any problems.

It is very easy to order and has a quick turnaround.

Difficult to use customer service system. Lack of email confirmation of order updates. Inaccurate website information. I have now made several orders from House of Fraser and upto now nothing has gone smoothly at all. One order was for a new winter coat. The website noted that the correct size I wanted was XL size 16, after ordering I never received any confirmation or was the order showing on my account. When received the coat was an XL size 20 / 22. After finally getting through to customer service and discussing the issue for best part of an hour, they finally agreed the return. The second order which was for a few items, only half of them have arrived todate. I have not been able via either the website or customer service to establish any updated delivery information.

Very smooth pickup and delivery.

Watch as described with fast delivery.

Good value.

Very friendly customer service and value for money.