United Kingdom
Review of Currys
Very helpful & knowledgeable member of staff made the whole experience very pleasant.
I did not feel under any pressure to purchase a more expensive item. There was a good choice of phones to suit my budget.
It would have been perfect if I had had help setting up my new phone - it wasn’t possible to extract any data from my broken one, and I really did struggle setting up a new one on my own at home.
Review of Snapfish.co.uk
So easy to create a personal calendar. I’ve done this for many years now, and it’s very easy to do. Calendar is very high quality, and delivered very quickly.
Review of cottages.com
Website was easy to use. Paying the deposit was easy.
(We just hope the cottage description is 100% accurate).
No issues at all at the booking stage.
Reply from cottages.com
Hi Valerie, we're appreciate your positive feedback and are glad to know that our website was easy to use and the deposit payment was simple. We hope you have a fantastic time at your chosen cottage!
Kind regards,
Robyn
Cottages.com
Review of Canine Clear
Website failed to save my address correctly, so first delivery was returned. Immediately contacted by Canine Clear and re delivery was swift. Thank you!
Black Friday deal was good value for money. Dogs enjoy the chews. A little early to comment on any benefits. Overall a good experience.
Reply from Canine Clear
Hi Valerie,
We’re glad we were able to quickly resolve the delivery issue and get your order back out to you without delay.
It’s great to hear you found value in the Black Friday offer and that your dogs are enjoying the chews. We hope you begin to notice the benefits over the coming weeks, and we really appreciate your balanced and thoughtful feedback.
Kind regards,
Canine Clear
Review of Ordnance Survey
The excellent quality and speedy delivery.
However, it was not easy to find the maps I wanted on the website!
Review of YuMOVE
Subscriptions are good, and it is easy to change, amend or cancel each month.
I cancelled the human version after taking for over a year, as I couldn’t find any benefits or improvements.
I have just cancelled both my dogs’ subscriptions, as the recent price increase means I cannot afford these supplements.
Reply from YuMOVE
Hi Valerie,
Thank you for taking the time to leave a review.
We appreciate your feedback on our subscription service and are glad to hear that you found it easy to manage. We're sorry to hear that you didn't experience the benefits you were hoping for with our iMOVE supplement and that you've had to cancel your dogs’ subscriptions due to the recent price increase.
We understand that cost can be a factor, and we regularly review our pricing to ensure we continue to provide high-quality products for pets.
I will be in touch with you directly so we can discuss this further.
Kind regards,
Ellie
YuMOVE Customer Care
Review of YuMOVE
Always know when subscriptions are due to ship. Appreciate being able to change or cancel delivery dates.
Dogs do well on the product.
Review of Ordnance Survey
I found the website quite difficult to use - couldn’t easily find the maps I wanted. However, once in the basket, payment was quick and easy. Delivery was swift.
Review of Terrys
The fabric is fabulous! Curtains are lovely, but not perfect! (Some uneven stitching on one seam).
Communication from Terrys was virtually non existent. Just one email confirming order received.
I telephoned on 4 April. to see what was happening, and was told my curtains would be despatched in three days time due to being busy. They arrived the next day, and had already been posted when I called!
Reply from Terrys
Thank you for your review, Apologies for the delay in the dispatch of the order, I can see you had spoken with our team and advised of the delay, upon checking it appeared the order had not left with the couriers, however, there was a cross over and the goods were received the next day, Should you wish to discuss the order further, please give us a call on 01782 566666 and we would be happy to assist. Kind Regards, Terrys Team
Review of iD Mobile
Very easy transfer. Helpful emails and after care. App is easy to use and I can see at a glance what my bill status is. Easy to see how much data I’ve used too.
Review of Wander Prints
Very good communications about the progress of my order.
Reply from Wander Prints
Hi Valerie Newman ,
Thank you for your valued feedback. We're so happy to hear that you had a great experience at Wander Prints. We will try harder to provide the best products and services for customers. Thank you once again for purchasing and we hope to have more opportunities to serve you in the future.
Review of YuMOVE
Very reliable service! But, I seem to be receiving more than I need - the option to cancel before dispatch has gone.
The dogs happily eat the tablets, and so it is easy to give daily. The older dog (5) is more playful and lively.
Reply from YuMOVE
Hi Valerie,
Thanks for your review! Your subscription is completely flexible so if you have a bit of a backlog we can always skip or postpone your deliveries until you get through them. Please get in touch on +44 (0)1462 416866 or email us at [email protected] if you'd like us to action that for you.
Kind regards,
Gemma
Review of YuMOVE
Very easy to register. Goods delivered promptly. Well packed. Enjoyed the booklet that came with them. Really very much appreciated being asked if I wanted them BEFORE they were sent. Excellent service.
Review of Cartridge Save
Review of Emma Sleep UK
Took some getting used to initially. However now we think it is a brilliant mattress.
We had not had memory foam before, so found it hard to turn over!
Review of Eflorist
Very easy to order - website was simple to use. No issues with choosing, ordering, paying or delivery. Recipient said flowers were beautiful.
