The customer service was outstanding. They ensured my equipment arrived on schedule and in perfect condition. I'll absolutely recommend them and plan to make future purchases.

This was my first experience with Zzounds and it was absolutely great. I purchased a Yamaha FG830 acoustic guitar. 
They made my purchase so easy, and even with a one day FedEx delay due to weather I still received my order in two days. The guitar is absolutely beautiful, and far exceeded my expectations. 
Thank you Zzounds for a wonderful experience, and a great product. I definitely will be a repeat customer!!!

Speedy service...Only should not have been charged sales tax for school, and I was.

Great tutorials and high quality products  for working on guitars. Also fast shipping to the UK and easy to deal with
 Over the last few months ive had books on finishing and fretwork, fret files, nut rescue powder. Straight edges and other bits and bobs. Many thanks. Luke tidswell

Bought a specific violin on a Monday, charged my credit card, got confirmation email. On Wednesday got an email saying they sold it to someone else. Was the only one in stock on that Monday, the other one was sold the Friday before. All of a sudden they are now offering that one, which I did not want. My guess the buyer brought it back and they gave him mine. Then I see they charged my card twice for 2 violins. (Over $7000.00) Then stated it might take up to 10 days to get refund. Will never do business with them again, they lost out on a good customer who has bought 4 violins in the last month.

Excellent customer service! I bought a couple of ukulele cases and the zipper broke on one of them after only three months of use. So I reached out to Kala, and they were great about offering me a new replacement. They sent me a UPS return label via email immediately. Their customer support team member couldn't have been nicer.

Good products (love their cases) and great customer service!

Couldn't have had a better experience. Harmony musical workshop found the exact accordion I wanted when I told them the model that I had been searching for. They notified me as soon as they found it and were patient with me after putting down a deposit. They did excellent work on the accordion and want to thank everyone in their team.

Their online pictures of pick guards cannot be trusted to represent what you will actually receive. And when you ask to return something that was misrepresented on the website, they will not refund the $15 they charged to mail you something that weighs all of 3 ounces. If you're looking for pick guards, look elsewhere.

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Best in Musical Instrument Repair Shop

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Recently reviewed companies

Malmö Musikaffär

zZounds.com

West Music

StewMac

Fiddlershop

Musikborsen

Kala Brand Music

Accordion Bayan

Music In

WD Music Products

Newest companies

Gasmusicstore

Musicalwareshop

Stephen Cleary

Synthesizer Parts

Jjmusicsales

Accordion Bayan

michellaudio.com

jampercussion.com

guitarsclubs.com

vintagesynthshop.com

Related categories

Band

Drum Store

Guitar Store

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