Relaytech Reviews 62,122

Good communication about when my parcel would be delivered. I missed a first delivery, Tracking unfortunately wouldn’t let me choose a parcel shop to collect it from, it only allowed me to choose a sa... See more

Good info of when arriving but disappointed by the delivery person just taking it round back without making an attempt to ring the door bell? He said instructions said to leave round back to which I s... See more

Your deliver when you say but sometime your a day or 2 early but don't update the tracking. One thing I will say you have mature older drivers who are polite and seem to know what there doing. Apart f... See more

Professional courier! He was able to follow instructions, he didn't leave at the bottom my stairs, no he did the walk up the 13 stairs and he also knocked on my door too!. ……It sounds so simple,... See more

Fast delivery, polite Courier, thanks! I am so sorry but l was not asked this about an earlier drop off at Almadiva , 369 Kilburn high road (31/01/26) l have phoned but no reply though days open 24ho... See more

Secure unlocked porch was available and also listed as the safe space to deliver to. Brain of britain aka your courier decides to shove and ram the parcel half hanging outside the letterbox in the pou... See more

First time that I've had relay as my courier,and if im honest I cant say I'm really keen.From my order being made the delivery was really slow.The tracking didn't update properly and the fact they del... See more

LEFT MY PARCEL OUTSIDE, DID NOT KNOCK. I LIVE ON A HIGH TRAFFIC ROAD. DRIVER NOTED A SAFE PLACE WHICH COULD NOT HAVE BEEN POSSIBLE AS MY HOME DOESN'T FIT THAT DESCRIPTION OF HAVING A SIDE DOOR. CONTA... See more

I was dubious about 'another pair of shorts advertised on FB' but I gave Replay a try and I'm really pleased! The shorts are made very well and they fit great! In my opinion, while my iPhone 16... See more

I've never heard of Relay until last week. They've delivered to my address twice now and both times, have been excellent. Different delivery drivers but both equally polite and courteous. Very reliabl... See more

Delivering soon update on tracking for 3 days. Soon implies in 24 hours or less. Driver did not knock but did leave parcel in safe place by the door out of sight. Someone was in but delivered not... See more

After a highly stressful shopping experience and delays in my orders being processed, I confess I was not expecting much from the courier service. However, I couldn’t have been more pleasantly sur... See more

I was constantly kept up to date via text messages & emails and the delivery driver was really pleasant & friendly. First time I had a parcel delivered by "Relay" but overall a very efficient, reliabl... See more

I’d like to leave a positive note for the delivery lady who handled my parcel recently. I wasn’t home at the time, but I saw on my camera that she made sure the parcel was safely placed inside the pos... See more

Delivery received. My only slight issue is that I was actually home so it need not have been left outside my door which is also never a problem it's just that I wasn't aware that it was there until my... See more

No communication didn't even ring the bell just threw the package over the gate. The first occasion it damaged what was in the parcel which was metal and was bent. The second time it was lodged in the... See more

Well executed by delivery.. no problems there, but when it came to date of delivery I got told one day which I stayed in for, never arrived, no numbers to ring but write out an email. Yes totally unde... See more

Driver said failed delivery so couldn’t leave parcel. I have video doorbell and dogs that will bark if anyone approaches front door AND I was home all day! Nobody on video at time supposedly attempte... See more

Not sure who these cowboys are. But tonight delivery driver chucked parcel under car on drive. Then rang doorbell and turned to leave after 4 seconds. The Ring doorbell hadn't even finished chiming.... See more

Driver was Totally unprofessional, Totally ignoring the delivery instructions, leaving our and another parcel for someone else in an insecure main doorway He never even counted us to let us know... See more

Multiple deliveries. 1 good experience tracking poor but left outside right house. All other deliveries say delivered but picture not my house, each time a different house. When I've tracked down... See more

Driver left my parcel outside my house he never tried to ring the bell or knock on the door he literally came out from van left the parcel on the floor and took and picture and left What if my parce... See more

The delivery driver was banging on the door like it was a dawn raid by the police. Whilst my partner approached the door to answer it, the delivery driver then tried to force the door open multiple ti... See more

This watch looks decent in photos, but that’s where the positives end. In person, it feels cheap and poorly made. The strap started wearing out almost immediately, the clasp feels flimsy, and the watc... See more

The parcel delivered was not what was sent out by the Vinted seller. There must be an issue in Relay process but I still do not have the item I paid for and I imagine there is another buyer somewhere... See more

As I knew I wasn’t going to be home at the time of delivery I requested that the package be left in my safe place ie. The greenhouse. However the delivery driver just left it on the ground by my dustb... See more

Your delivery person(s) don't everrrrr deliver my parcel to my door. My last delivery has gone missing and the relay photo showed that the parcel was left by the entry door. There are 10 floo... See more

Please ring the doorbell and not bang on the door. I would also ask the company to stop leaving parcels on my doorstep for anyone to walk past and take, which has happened to neighbours frequently. I... See more

The relay delivery driver was extremely unprofessional, he actually tried to gain access to my property even using his foot to try and get my front door open,looking through my windows of the property... See more

Parcel not delivered to correct address, walked the length of road (for approximately 30 minutes) trying to find a doorway that matched the ‘proof of delivery’ provided by the driver. Found the doorw... See more

Truly terrible company. Deceitfully update delivery info to say parcel left in secure location inside porch. What they really mean is dumped outside in the rain to be stolen. Don’t even bother ringing... See more

First time had a delivery from Relay. Never heard of them before but was used by a merchant I bought from. Was not particularly impressed with their service. The packaged was left by the fron... See more

Relay Left my package on the street in central London and said it was delivered safely in enclosed porch- I never set a safe space / location even. Package got stolen and there’s no contact number... See more

For the 3rd time my parcel has been delivered to the wrong address, despite my address being correct, and being home every time. The most recent one (today) has been thrown over my neighbours back wal... See more

The courier attempted delivery twice, but like most people I work full-time and wasn’t at home. Normally, couriers such as Amazon, DPD, or Royal Mail will ring other flats in the building, leave... See more

Would not recommend this company to anyone, The delivery guys don't care about your parcel / packages, they just chuck or leave out for anyone to take plus there is no update to when there delving y... See more

The parcel was left at the wrong address. Greater attention to detail would have shown the delivery person that they were at the wrong address. 2 buildings with the same name, close to each other, and... See more

Unreliable courier! No chat customer support or number to call , and after being almost a week late for delivering my parcel.. they send me an email telling me they lost my parcel! After agony to ev... See more

The delivery person came just threw the package in front of door and took pictures and went, never bothered to ring the bell, when my son came home he saw the package and picked up, when I checked my... See more

TERRIBLE SERVICE - The delivery driver just left the item outside my front door. The company gave little notice that they were going to deliver. Literally notified me just a few hours via email. I w... See more

I’m not happy because my parcel came the day after the time it should of come the slot time on both days was between 8pm&10pmwe are pensioners we don’t open the door at the time off night we do have a... See more

Worst delivery company I’ve ever dealt with. I thought Evri was bad but Relay makes them look amazing. My Shein order took over 3 weeks, then Relay scheduled delivery between 5–7pm outside reception... See more