Trailberg Reviews 3,018

Every item of Trailberg clothing we have received has been such high quality. Not only does it look good, it feels good, every tracksuit we have bought is so comfortable. Customer service is amazing a... See more

Ordered some items as part of the Black Friday promotion. 2 items from the order arrived within a couple of days but it turned out that the other was out of stock. Customer service quickly offered an... See more

Amazing, I washed my partners trailberg tracksuit in washing machine on 30 degree wash.. as stated. The logo had come off.. I used 0 heat or anything. I emailed trailberg… which was absolutely amazing... See more

Couldn’t fault Trailberg customer services after I had an issue with a coat I purchased. Was offered a replacement at no extra cost as the one I was returning was out of stock. Prompt replies when ask... See more

DPD haven’t tried to deliver this parcel, not Trailberg fault but now it’s gone back to sender. No slip no ring door notification but DPD said can’t deliver due to unforeseen circumstances. Really... See more

I ordered the wrong size for my brother in law for Christmas and was worried I wouldn't be able to exchange due to the time passed. Not only was I able to, the customer service exceeded my expectation... See more

Great quality jacket. Was a bit hesitant buying a winter coat but can honestly say it has exceeded expectations. With the recent sub zero temp, it gave me a great opportunity to test the jacket agai... See more

I ordered the items I wanted, unfortunately, they ran out of the size I wanted. This caused a delay in my items being sent out, however, the support team emailed me quickly and allowed me to pick anot... See more

I brought my son 2 tracksuits for Xmas. Unfortunately they did not fit so I sent back and asked for larger size, they were sold out of the larger size so as a good gesture they told me to pick other i... See more

Brilliant service as always. Quality clothing and fit. Had an issue with one item which was returned and replaced with an alternative item at no extra cost. Will definitely recommend trailberg to all... See more

Always spot on trailberg. It’s my number one clothing brand. I do have one small negative regarding the logo though and that it needs to be better applied to the jacket and pants as it seems to come... See more

I ordered a tracksuit for my son’s birthday. It arrived the following day with precise updates on the delivery time which was really helpful. The tracksuit is really smart and excellent value for mone... See more

My husband and I have bought several items from Lorenzo Veratti and we love the brand. The customer service is second to none and the quality is equally as good. The coats and jackets are incredib... See more

Absolutely love this shorts and t-shirt set! The fabric is soft, breathable, and perfect for a teenage boy!. The fit is spot on—comfortable yet stylish, making it great for both lounging and casual ou... See more

Really contradicting emails…emails saying goods not in stock to choose something else, then kept replying not making any sense. No phone number having to wait for customer service reply by email only... See more

The delivery was supposed to be 1 working day, ordered on a Wednesday it was not even dispatched until the Monday after! This was a birthday present that was almost too late! Delivery was on the Tuesd... See more

Absolutely amazing customer service, I contacted them 28/03/25, and today I received a email and my Son will be receiving a brand new Coat. There was a fault with the jacket and also only 4 months old... See more

Amazing clothes that last and I am a repeat customer on behalf of my eldest son. Great quality, service and delivery. And a bonus is that it is a UK business, which I am pleased to support.

Quality clothes, 5⭐️ service, prompt delivery and easy returns, also the way the clothes come packaged is very smart, it’s the little things that make you go back and buy again, faultless 👌🏻

Great looking coat, although within one month then trailberg sticker from the front left hand chest started peeling off, we have now only a few letters left on the coat. The quality of the sticker is... See more

I returned my order to Trailberg well over two months ago and provided all proof requested. Instead of resolving the matter, they’ve now said they “cannot issue a refund” as they claim not to have the... See more

Absolutely terrible service. I’ve been waiting over FIVE weeks for a refund that still hasn’t been processed. After countless emails (which they’ve completely ignored), I finally got a call from an... See more

Quality if the twin set shorts and tshirt were good however shorts were far too big but if I swapped for the smaller size the top was too small. Also I don’t agree with a shipping fee and return fee i... See more

I ordered 2 pairs of shorts and paid £4:99 postage they arrived but were 2 small so I had to pay another £4 to send them back trailberg said that’s our policy so I paid £9 for shorts that don’t fit wh... See more

My son ordered a trailberg set from the trailberg website a shorts and t shirt. He wore the set not even twice before the logo on the back started peeling off it became unwearable before it was even w... See more

Terrible quality. Logos peeled off after one wash, was washed correctly as per institutions in label. Customer service is was shocking and don’t even want to acknowledge it’s their fault

Overall very good quality of all items/materials and very quick delivery. Only reason I have gave 3* is due to fault with pocket of shorts where there was a whole in pocket which I didn't realise... See more

Terrible after sales support Courier delivered tracked parcel to the wrong address. Can’t offer me a refund and countless un answered emails to the support team were no further forward. No resort but... See more

They have told me my parcel got delivered but it never arrived. They sent me a pic of my door WITHOUT the parcel. I emailed them fair few times and on Wednesday telling them you havent sent proof of t... See more

Still No Refund – Terrible Customer Service I returned my items to Trailberg weeks ago because all the sizes were completely wrong. Since then, I’ve been waiting for a refund, but nothing has... See more

Ordered a Faltenjura 2.0 tracksuit Black/Volcano Grey clearly showing on pictures the jacket and pants 2 tone. When receiving the items they are all black yet labels state colours what I ordered. Sinc... See more

Item sent appeared a different colour to the one advertised on the website. Grey not blue. Told I would have to pay a £4 delivery charge for the return after many emails trying to resolve even tho... See more

Item still not delivered. Missed delivery on 19th Dec which is fair enough, so re-arranged to be delivered to my mothers on Monday 22nd as I knew she would be in. Item was not delivered to my mothers... See more

I was sent two pairs of trousers instead of one pair of trousers and one jacket. I then was told the jacket would be despatched until I returned one pair of trousers - having to absorb the shipping ch... See more

I returned the item and was refunded all that was efficient. However my reward points were not put back onto my account once returned. I have emailed twice and had no response and ringing the company... See more

The returns process is really complex. On the returns page it via the QR code you cannot proceed to pay for the return. I went to the post office to pay for the return myself as there was a technical... See more

I did not receive my item it been five day I’m not happy with this service dpd say we delivered it but on pic u can see a item and fence so I don’t know we’re this dpd driver delivered my item .I pa... See more

Amazing as always with Trailberg. I’m forever ordering for my sons! Love the points/rewards element that really makes a difference for discount. If I do ever need to exchange sizes the process... See more

I absolutely love this company! Their delivery is super fast, the products are high quality, and the prices are very reasonable. I’ll definitely be ordering from them again—they’ve become my go-to fo... See more