Y Live Community (previously PopulusLive) Reviews 5,744

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the ease and speed of payments, especially the direct bank transfers and the follow-up to confirm receipt. Consumers also value the interesting and varied nature of the surveys, finding them engaging and sometimes even fun. Many reviewers have been long-term members, consistently receiving payouts over the years. However, some reviewers find the initial screening questions repetitive and time-consuming. A few consumers have reported being screened out of surveys after investing a significant amount of time, without compensation. Some users have also expressed a desire for more frequent surveys and a lower payout threshold. While the payment amounts are considered good, the user experience could be improved by streamlining the initial survey checks.

Based on these reviews

Rated 4 out of 5 stars

Great way to earn £50 and top up your income. I've earned £150 in the past year by clicking the survey links sent to me by via and answering the questions, which are based on a variety of topics. Pre-... See more

Rated 5 out of 5 stars

Always had a positive experience with Y LIVE. Yes you go through quite a few questions and then get rejected after 5 minutes, but so do other sites. I do however feel that some surveys should be award... See more

Rated 4 out of 5 stars

Well paid, interesting surveys, payment of £50 quickly paid. However, the initial questions can become repetitive, and means it takes longer to complete surveys than stated. Also, it takes quite a w... See more

Rated 5 out of 5 stars

I've been doing Y Live surveys for a few years. I find them interesting & often fun to complete. They are often informative & thought provoking too. To cap it all I get paid as well without any extra... See more

Rated 1 out of 5 stars

Lately near useless. No surveys since mid December 2025. One survey completed about a week ago, Of the 2 surveys sent this week no rewards paid. 1st survey was eliminated after the LAS... See more

Rated 5 out of 5 stars

Well I have been doing these surveys for quite a few years. Love doing them as they are mostly very interesting. However the annoying bit is after starting a survey and filling all the personal detai... See more

Rated 5 out of 5 stars

I really enjoy taking the variety of surveys offered by this company. Points for each survey vary according to their length. I just wish the frequency of surveys increased so it doesn't take too lo... See more

Rated 5 out of 5 stars

5 stars for payment - pays out automatically when the £50 threshold is reached, no hassle, can choose cash straight into my bank account. Room for improvement with pre-screening: most of the long se... See more

Rated 5 out of 5 stars

Good quality relevant surveys. Prompt payment when the threshold is reached. Proactive communications to advise this has been reached and to ask you to check your bank details are still relevant. A s... See more

Rated 5 out of 5 stars

Well structured surveys and you get paid . You do have to go through a pile of screening questions and if you don’t meet the criteria for the demographic they are looking for, you will instead be ent... See more

Rated 5 out of 5 stars

Recieve surveys through email very often. Have completed many and received hundreds in payout over the last couple of years. My go-to survey site for sure. Can be length getting through the checks at... See more

Rated 5 out of 5 stars

The only decent survey site. I receive surveys on a regular basis and the compensation is much better than other sites I've tried. The surveys are varied too, which stops it from getting boring. One... See more

Rated 2 out of 5 stars

Its a good way to make money but it is not totally reliable or trustworthy. It could be that you spent 20 minutes on successfully completing a survey but they never award you the points so you don't g... See more

Rated 5 out of 5 stars

I have been part of the Y-Live family for very many years & have earned my fair share with another payment just this week. The surveys are always interesting, up to date & excellent subjects. Its n bo... See more

Rated 5 out of 5 stars

Just had an email asking if I had received a payout which was due on or about 13th March. No other company has ever asked me and I am impressed that Y Live bothered. I've been completeing their survey... See more

Rated 5 out of 5 stars

I have been with YLive for a couple of years since retiring. It is a great use of some spare time doing the surveys. The subject matter differs wildly and you never know what each one will be but all... See more

Rated 5 out of 5 stars

I've been with Y-Live (it changed its name a couple of years ago from PopulusLive) for seven years. They probably send out about one survey a week, so it's not too onerous. The surveys are well writte... See more

Rated 5 out of 5 stars

Of all the online surveys I do I think YLive has the most variety and screens me out least frequently. Payments also made quite quickly after reaching the minimum £50 mark, which makes any period of t... See more

Rated 1 out of 5 stars

So you get an email, spend 10 minutes doing the initial information input then get: "Thank you for trying to participate in this survey. Unfortunately, we have interviewed sufficient people of you... See more

Company replied

Rated 1 out of 5 stars

They still ask the same repetitive questions at the start of the survey which should be automatic by now, it is really a bad user experience. The user interface is not user friendly, buttons are disa... See more

Company replied

Rated 1 out of 5 stars

Awful .. being disqualified for genuine mistake ie typos . should prompt when not consistent before allowing to complete WHOLE survey then denying any payment.. not used for a few months .. sent an Au... See more

Company replied

Rated 1 out of 5 stars

Other reviewers are correct that YLive do pay for surveys. However, they do not mention that YLive almost always understate the time required to complete their surveys. Sometimes, a survey that they s... See more

Company replied

Rated 1 out of 5 stars

Been with them since 2018 and always been grand, good selection of survey subjects, prompt payment etc. However, I now can't log into my account. Gone through the reset password process several time... See more

Company replied

Rated 3 out of 5 stars

Been a panel member for 15 years. It is okay, with 1-2 surveys a week. Screened out 50% of the time. Pay was excellent 15 years ago (£2 for 10 minutes) however it is still the same rate today, whilst... See more

Rated 1 out of 5 stars

This last few months noticed a drop in surveys coming through and every one I have done asks far too many questions and after I have spent a long time answering it ends the survey amd puts me in a dra... See more

Company replied

Rated 2 out of 5 stars

I find that I repeat the answers to the same question at least twice in each survey, wasting time and ultimately being rejected for whatever reason e.g. that too many people have already responded to... See more

Rated 1 out of 5 stars

I have been participating for y live surveys. Theirs earning threshold s are quite high and no matter how accurate you answer the questions truthfully and honestly you could often be screened out and... See more

Company replied

Rated 1 out of 5 stars

Finally almost at the £50 threshold for payment and now the surveys boot me out saying sorry, we have already met our quota from your demographic.... Bit suspicious (will I ever get that last pound... See more

Company replied

Rated 4 out of 5 stars

I have been a member for many years now, and find surveys quite interesting to complete. However, there are many questions asked before starting the actual survey itself, meaning surveys can longer... See more

Rated 1 out of 5 stars

Decent surveys and rewards however the problems are there aren't many of them constant screen outs even when you have completed 50%/75% of the survey and lastly the £50 payout threshold.It will take y... See more

Company replied

Rated 2 out of 5 stars

Hi, I submitted the requested documents for account verification almost 3 weeks ago now but have yet to receive any communication from the YLive team. I've emailed the team twice since but have no... See more

Company replied

Rated 5 out of 5 stars

Been a member for several years now, and I've made I would say well over £200 over the years? I'm not very active so sometimes I miss the surveys coming in. Each survey doesn't take long, and I do i... See more

Rated 1 out of 5 stars

I complete my details at the beginning of a survey and then answer lots of questions about my shopping habits, banking preferences or whatever. Then, right at the end of the survey, I get told that th... See more

Company replied

Rated 5 out of 5 stars

I have been with Y Live for more years than I can remember. The pay always comes as a welcome surprise, and I love the fact that they simply send it through automatically when you reach £50. Surveys a... See more

Rated 5 out of 5 stars

I HAVE BEEN A MEMBER OF THE Y LIVE TEAM FOR A NUMBER OF YEARS NOW AND REALLY ENJOY COMPLETTNG THE SURVEYS KNOWING THERE ARE NO RIGHT OR WRONG ANSWERS BUT ONLY TRUTHFUL ONES ARE REQUIRED. I HAVE JUST... See more

Rated 4 out of 5 stars

Interesting subject matters and prompt payments. Initial questions a bit annoying and repetitive, virtually same ones every time presumably to see if you qualify to take part in a the survey. Quite of... See more

Rated 5 out of 5 stars

always payout fast when you reach the threshold which doesnt seem to take as long as some sites do.the beginning questons can get a bit repetitive and can be a pain if you then dont qualify for the su... See more

Rated 5 out of 5 stars

The surveys from Y Live are my favourite ones to complete. They are on a variety of topics and have lots of different options for answering each question which makes it easier to give a true reflecti... See more

Rated 3 out of 5 stars

Genuine surveys that pay our promptly when you reach £50 threshold. A wide variety of subjects. Survey invites give an indication of length but this is always understated so survey you expect to ta... See more

Rated 5 out of 5 stars

I get regular survey offers, occasionally I don’t fit the demographic they want, but not all that often. Surveys are more interesting than most of the other companies and often a bit more tailored to... See more

Rated 4 out of 5 stars

Been doing the reviews for years. Generally really good, been paid out many times and an easy way to get an extra 50quid every month or so. One very annoying thing is the endless questions at the st... See more

Rated 1 out of 5 stars

Have been trying to get my payment from them since January completed another survey but not holding my breath for payment. Sent lots of emails. Mostly no response. Had ine response telling my new chec... See more

Company replied

Rated 1 out of 5 stars

I reached the payment threshold in January but for inexcusable reasons, they didn't pay me. After much emails, they said I will receive the January payment in February but nothing yet till now.... See more

Company replied


Company details

  1. Market Researcher

Written by the company

Y Live (previously PopulusLive) We are the online community that allows you to earn £s in return for your time completing surveys. As a member, you will be financially rewarded for participating in our surveys and enjoy several other benefits. Y Live community members have received more than £15 million in incentive payouts since 2010.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Replied to 76% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Not reliable

Its a good way to make money but it is not totally reliable or trustworthy. It could be that you spent 20 minutes on successfully completing a survey but they never award you the points so you don't get paid for it! If you contact the customer service, they donlt reply or get back to you so you have lost your valuable time so I would be cautious before i sign up!. This recently happened to someone i know and they are still waiting for a reply from the team but nothing yet!!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Lately near useless.

Lately near useless.

No surveys since mid December 2025.

One survey completed about a week ago,

Of the 2 surveys sent this week no rewards paid.

1st survey was eliminated after the LAST question answered.

2nd survey, more than 50% completed before elimination.

Site appears to be mis-managed by clueless time wasting idiots.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Very genuine and honest place to be…

Very genuine and honest place to be part of as a survey panelist. Y Live always have surveys on topics that are engaging, informative and interesting to complete. Payments are nothing to be compared with other survey platforms. Rewards are very encouraging. Helpful and reliable team

26 January 2026
Unprompted review
Rated 3 out of 5 stars

Up till now absolutely interesting partaking and prompt payout, but not this month

I have always had good participation with ylive,and recommend them to friends and I've had prompt payments into my account for the few years I've been a member, yet this time no payment received/no cheque either, despite my account with them reflecting payment leaving on the first of November so essentially my ylive saying I've had the payment.But it's not gone into my bank. And trying to get an reply when I querie/reported/ this issue a few times has not been forthcoming. I will try again to send an email in the hope I get a response.

14 November 2025
Unprompted review
Y Live Community (previously PopulusLive) logo

Reply from Y Live Community (previously PopulusLive)

Hi
Please email us on [email protected] to look into this further.
Kind regards
The Y Live Team

Rated 1 out of 5 stars

Annoying

I have been using YLive for a long time now, back to the days when it was called populus or something. Yesterday i had enough.

Approx 4 surveys came through, 3 of which i got 5 minutes into before being told that i didn't qualify and then, and this happens regularly when doing a survey and out and about the page timed out right toward the end of the survey and my £3 fee is gone because you cannot load back into the survey and finish off where you were.
Of all the annoying things the survey timeouts are the most annoying and frustrating part and YLive seriously need to look into how participants can carry on where they left off when a page times out. Essentially 40 minutes of my time wasted yesterday for absolutely no reward

6 December 2025
Unprompted review
Y Live Community (previously PopulusLive) logo

Reply from Y Live Community (previously PopulusLive)

Hi
Please email us on [email protected] to look into this further.
Kind regards
The Y Live Team

Rated 1 out of 5 stars

Y Live - 'really values my participation' then snubs me.

I receive regular invitations to take part in Y Live surveys (and those of a number of other organizations).
The difference between Y Live and most others is that Y Live obtain a substantial amount of information before finally notifying the customer that he or she does not qualify for that particular survey. The result being that the customer divulges information and wastes several minutes each time for no financial benefit. I had stopped completing Y Live surveys because of this - but today, I received an email with the following introduction - "We’re excited to invite you to take part in a new research study. This project includes two short survey rounds, and we’d really value your participation." I began the survey less than 2 hours after I received the invitation. Y Live do state that when a person is rejected his or her details have been entered into a Prize Draw but there is no proof that is the case. Following this review, I received another Y Live invitation and completed 20% (7 minutes) of a survey that I was informed would take just 5 minutes (Y Live surveys always take far longer than the estimated time) before being informed that I was not eligible.

27 November 2025
Unprompted review
Y Live Community (previously PopulusLive) logo

Reply from Y Live Community (previously PopulusLive)

Hi
Please email us on [email protected] to look into this further.
Kind regards
The Y Live Team

Rated 5 out of 5 stars

I enjoy my experience with YLive not…

I enjoy my experience with YLive not only because i am paid to be a participant in their surveys but I am able to put forward my point of view. Also they have a good balance between surveys which I appreciate. I would definitely recommend this company.

23 November 2025
Unprompted review
Rated 4 out of 5 stars

Well paid surveys

Well paid, interesting surveys, payment of £50 quickly paid.
However, the initial questions can become repetitive, and means it takes longer to complete surveys than stated.
Also, it takes quite a while to build up enough points to gain a reward, would prefer if it would be possible to reach payment level with a lesser number of points.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

always payout fast when you reach the…

always payout fast when you reach the threshold which doesnt seem to take as long as some sites do.the beginning questons can get a bit repetitive and can be a pain if you then dont qualify for the survey but most sites have this issue and it does seem to pay better than a lot of other sites

21 November 2025
Unprompted review

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