Clarks Reviews 53,628

I visited Clark’s in Oldham to exchange my daughter’s shoes. We were served by Zak, who was absolutely wonderful! My daughter had tried on a number of shoes but wanted a particular one which didn’t fi... See more

Took our 2 grandsons into Clarks at Gunwharf Quays yesterday to have their feet measured. Even though it was very busy, Tamsin dealt with us with care and professionalism and was so good with our gra... See more

The store was great in helping to sort a missing delivery that head office ignored. The whole process took nearly 3 weeks. Baby pre-walking shoes:- well made, fit nicely and look stylish. Lightw... See more

Visited the Worthing store today and was served straight away by Steph. We went to have our son’s feet measured and to purchase his first shoes. Steph was very helpful advising what shoe type woul... See more

I came into the Reading store with my 5-year-old son, Matthew. We were lucky enough to be served by the lovely Ellis, who chatted to Matthew throughout and showed genuine interest in his hobbies. I... See more

I’ve been a loyal customer for 50 years, even had my first Saturday job here. Astonished to find this year there’s now barely any range of wide fit boots or shoes. Surely catering for different fittin... See more

Maddox in your fosse park store was great - she went over and above to help us - especially good with our 20 month old grandson who’s feet she measured - she was so kind helpful and friendly and mak... See more

Visited Derby branch & assisted by Chloe C. She was professional, friendly, genuine & extremely helpful, without being pushy. She listened to my needs & helped me select some trainers for work. She... See more

The Clarks store in Bath welcomed me warmly yesterday. The staff team members were knowledgeable and helpful, without 'hovering'. Hannah was my main assistant, and was really friendly and very patient... See more

Came in today with my daughter for new school shoes, and was helped by Sophie (Cribbs Causeway). She was absolutely brilliant, leaving me and my daughter with lots of smiles. My daughter is usually ve... See more

Great service. I was only thinking about buying a new pair of shoes for work, but ended up buying one pair and ordering a second pair in another colour! The staff in the shop couldn’t have been more h... See more

My wife and I went to Clarks Cardiff for our 1-year-olds first show fitting. The sale assistant, Louey, was extremely helpful, knowledgable and built up a good rapport with our child so that he could... See more

We were getting new shoes for our 3 year old grand daughter, Clare. Jen@Middlebrook has a daughter the same age and was so helpful not only in advising us on the best fit, but in her manner towards... See more

APPALLING customer service! was on hold for over 30 mins just for the woman to hang up on me because she didnt fancy resolving the issue. absolute joke! Evri are clearly having issues this... See more

I’m writing this review purely because of the customer service we received today. Zidaan helped my little boy find some school shoes. He had such a lovely, gentle and professional way about him. Such... See more

Popped into Clarks shoes in Durham today. I have drop foot and need to wear an AFO to assist with walking which causes all manner of issues with width fittings etc etc. I was greeted by Sue and P... See more

Tina and Mel prioritised my daughters flat foot, by resizing and replacing ill fitted shoes sold by a less experienced colleague. My daughter had only worn clarkes since born due to my paranoia of rub... See more

Lovely welcome into Clarks at Basingstoke Festival Place by Callum. He kindly asked how he could help us on arrival and provided great customer service. Measured my daughter's feet efficiently and he... See more

I recently visited Clark’s on Grafton Street to purchase 2 pairs of shoes and had a wonderful experience. Gerry was extremely helpful, warm, and welcoming from the moment I arrived. He took the ti... See more

The assistant Nina was the most polite and friendly of people we could have asked for. She presented a very warm and calm demeanour particularly to our 1 year old granddaughter whom we were there for... See more

Yesterday we received exceptional customer service by Sunit. My son age 13 is autistic and really struggles with shops, shoes, noise and Christmas but as we were cramming his feet into trainers I knew... See more

Took my young grandson to get new shoes, he is 2 1/2 very anxious and upset about getting measured. We were served by Paige who was calm and friendly, very professional and patient. Paige took time t... See more

Good quality shoes, I bought a size 10.5 pair as previously a size 10 was too cramped, these are perhaps a little loose and very light in weight. However I will fit some leather in soles. Unfortunat... See more

Was seen at beginning of January by a different member of staff to normal to get my sons feet measured. Once home after few times wearing the shoes realised had been sold shoes which are too big and s... See more

Lovely service today from Sienna who quickly helped our little girl figure out why her current shoes were uncomfortable. One width setting adjustment, a pair of new sparkly school shoes and a happy fo... See more

Myself and my husband took my two little girls for fitting and new shoes and we were served by Ryan. He was friendly, helpful and we will definitely be returning for our next shoes there. Fantastic wa... See more

I visited your Bromley store for the first a few weeks ago to find some long boots. The sales assistant that looked after me was excellent, I felt valued, important and seen. I visited every store t... See more

Very welcoming and helpful staff. I have met Bella at Castlepoint, Bournemouth Branch today. She spared no effort helping me find what suits me. Despite me taking much time and being hesitant about wh... See more

Liv at the Cheshire Oaks store was brilliant today. She gave us so much attention despite the store being busy in the school holidays. She made buying my daughters first ever school shoes a fun and me... See more

Very disappointing experience with Clarks this time: online order lost, customer care impossible to contact (phone calls dropped after 30-45 minutes wait time, ChatBot can't find order, eForm left w... See more

Alicia served us @ The Middlebrook branch & made our visit very comfortable & successful. Previously we had been given the wrong width fitting by another branch for my young grandaughter who is non... See more

Popped into Clarks in a mild panic after my daughter’s shoe sole decided to dramatically detach itself. We needed a replacement urgently. My daughter had her heart set on the flimsiest pair imaginab... See more

Zoe at Clark’s Lowestoft provided outstanding service for our three kids—expert fitting, great advice, and genuine kindness. Since we live abroad, she thoughtfully advised on sizes to take back and... See more

My partner took our son today to get his feet messaured & purchase his first school shoes. Excellent customer service by Sarah & Heledd at the Carmarthen Branch. We've been purchasing out children sch... See more

We visited Clark’s at Rushden lakes on a very busy bank holiday Monday and Mhairi eventually got to serve us as it was half hour wait due to business. Mhairi couldn’t have been more patient and helpfu... See more

Maariya was absolutely fabulous! She was calm and friendly throughout the entire process, making my son feel at ease. What truly impressed me was her understanding of child's foot structure and the im... See more

Had a really great service this afternoon at the Swansea store. Tried on multiple shoes and styles, Alison couldn’t have been more helpful and very very patient. Getting older now and my feet ar... See more

Turned up for the dreaded school shoe shop without an appointment as was unable to book online. Only had a 5 minute wait before being seen by Tiani. She was lovely with both children, engaged with the... See more

After our local Clarks store unfortunately closed, we made the trip to Clarks Fosse Park in Leicester to get shoes for our nearly 2-year-old daughter. We were helped by Sophie, who was professional, k... See more