Clarks - Bedford Reviews 313

TrustScore 5 out of 5

4.9

Unit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Owen who served us was very professional. Having shopped for children’s shoes for over 40 years (for children then grandchildren) we found him to be extremely knowledgeable and he was full of excellen... See more

Rated 5 out of 5 stars

Ollie and Daniel were very helpful today during my first ever school show shop with my little girl. The process to being assisted was organised and smooth, and Ollie was quite knowledgeable about shoe... See more

Rated 5 out of 5 stars

We met Julie at the Bedford Interchange location and she was excellent. Julie measured us up quickly for our daughters first pair of shoes and waited patiently while mum worked out which style she pre... See more

Rated 5 out of 5 stars

I visited the Clarks Store at the interchange retail park in Bedford. I was helped by two store colleagues, the first Suvit was incredibly helpful suggesting slight changes in size so that the style o... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, United Kingdom

  • 01234326398

4.9

Excellent

TrustScore 5 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Owen who served us was very professional. Having shopped for children’s shoes for over 40 years (for children then grandchildren) we found him to be extremely knowledgeable and he was full of excellent advice. He also had a friendly manner towards both us and my grandchild, making it a very positive experience.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely service today from Sienna who…

Lovely service today from Sienna who quickly helped our little girl figure out why her current shoes were uncomfortable. One width setting adjustment, a pair of new sparkly school shoes and a happy four year old in record time. Thank you so much.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience at Clark’s

Amazing experience at Clark’s! I went to the store with my niece to buy some ballet pumps. Manager Sunit was outstanding—super helpful, friendly, and genuinely cared about making sure everything was perfect. Customer service like this is hard to find. Highly, highly recommend! Thankyou Sunit! Warm regards Rita ⭐⭐⭐⭐⭐️

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Went in to the Bedford store and was…

Went in to the Bedford store and was helped by Sienna. She was extremely helpful and knowledgeable on what my daughter wanted. A professional and very pleasant visit. Thanks Clarks

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Yesterday we received exceptional customer service by Sunit. My son age 13 is autistic and really struggles with shops, shoes, noise and Christmas but as we were cramming his feet into trainers I knew were too small we had no choice but to go to Clarks boxing day. Sunit showed my son respect and dealt with him so well. It's not often people are able to adapt their service to meet my son's needs but he made the whole thing seem effortless. Thank you for being amazing

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

I was buying a pair of school shoes for…

I was buying a pair of school shoes for my 11 year old daughter. Ahlam was an excellent. Very helpful and great with my daughter Jess. I had a perfect customer experience and wanted to provide her great feeedback.
A lovely polite and happy young lady.
Well done

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Got served by Sunit today who helped me…

Got served by Sunit today who helped me with an online order that had not been delivered for over 2 weeks! Sortedy issue out within 15mins and I was out the shop with my shoes! Great service and thank you for your help bud!

December 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look