Owen who served us was very professional. Having shopped for children’s shoes for over 40 years (for children then grandchildren) we found him to be extremely knowledgeable and he was full of excellen... See more
Location
Switch locationUnit H1 Interchange Retail Park, MK42 7AZ Bedford, Bedfordshire, GB
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See what reviewers are saying
Ollie and Daniel were very helpful today during my first ever school show shop with my little girl. The process to being assisted was organised and smooth, and Ollie was quite knowledgeable about shoe... See more
We met Julie at the Bedford Interchange location and she was excellent. Julie measured us up quickly for our daughters first pair of shoes and waited patiently while mum worked out which style she pre... See more
I visited the Clarks Store at the interchange retail park in Bedford. I was helped by two store colleagues, the first Suvit was incredibly helpful suggesting slight changes in size so that the style o... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit H1 Interchange Retail Park, MK42 7AZ, Bedford, Bedfordshire, United Kingdom
- 01234326398
Replied to 98% of negative reviews
Typically replies within 48 hours
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My experience was great
My experience was great, because I like the colour of the shoes.
Excellent service
Owen who served us was very professional. Having shopped for children’s shoes for over 40 years (for children then grandchildren) we found him to be extremely knowledgeable and he was full of excellent advice. He also had a friendly manner towards both us and my grandchild, making it a very positive experience.
Lovely service today from Sienna who…
Lovely service today from Sienna who quickly helped our little girl figure out why her current shoes were uncomfortable. One width setting adjustment, a pair of new sparkly school shoes and a happy four year old in record time. Thank you so much.
Ahlam at Clarks Bedford - excellent service
On Saturday we went to Clarks in Bedford to get a first pair of fitted shoes for our infant son. The service we received from Ahlam was first rate, she was very friendly and helpful. Would definitely recommend.
We were served by a lovely gentleman…
We were served by a lovely gentleman named Jay. He was super helpful and very knowledgeable in shoes.
Amazing experience at Clark’s
Amazing experience at Clark’s! I went to the store with my niece to buy some ballet pumps. Manager Sunit was outstanding—super helpful, friendly, and genuinely cared about making sure everything was perfect. Customer service like this is hard to find. Highly, highly recommend! Thankyou Sunit! Warm regards Rita ⭐⭐⭐⭐⭐️
Went to get a replacement pair
Went to get a replacement pair. Great service and the shoes wanted were in stock.
Thank you
Imani was one of the best in customer service personnel …
Imani was one of the best in customer service I met
She was able to to provide us with all we requested for and even tried to help us order online for the not available product last in store.
Good service
Helpful and quick service from Ahlam. Brought a pair of boots which are very comfortable.
Really responsive service Jurgita was…
Really responsive service Jurgita was very kind to my mum
Great service - Bedford store
Great customer service with knowledgable staff! I was helped by Sunit in the Bedford store.
Bedford store this morning
Bedford store this morning. Jurgita extremely helpful to me.
Went in to the Bedford store and was…
Went in to the Bedford store and was helped by Sienna. She was extremely helpful and knowledgeable on what my daughter wanted. A professional and very pleasant visit. Thanks Clarks
Outstanding
Yesterday we received exceptional customer service by Sunit. My son age 13 is autistic and really struggles with shops, shoes, noise and Christmas but as we were cramming his feet into trainers I knew were too small we had no choice but to go to Clarks boxing day. Sunit showed my son respect and dealt with him so well. It's not often people are able to adapt their service to meet my son's needs but he made the whole thing seem effortless. Thank you for being amazing
Superb Customer Service
The service provided by Sunit (?) to my wife, sorting out different shoe options for her, different sizes, etc.
A real asset for your brand!
Brian Bennett
I was buying a pair of school shoes for…
I was buying a pair of school shoes for my 11 year old daughter. Ahlam was an excellent. Very helpful and great with my daughter Jess. I had a perfect customer experience and wanted to provide her great feeedback.
A lovely polite and happy young lady.
Well done
Got served by Sunit today who helped me…
Got served by Sunit today who helped me with an online order that had not been delivered for over 2 weeks! Sortedy issue out within 15mins and I was out the shop with my shoes! Great service and thank you for your help bud!
Went to the Bedford store today and…
Went to the Bedford store today and purchased new work shoes. I was served by Daniel, he was friendly and very helpful, overall great service.
The staff were polite as usual
The staff were polite as usual. Jurgita was patient while helping me get the right shoe size. Thank you!
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