Dormio Resorts & Hotels Reviews 5,498

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the location, highlighting its proximity to various attractions and natural features such as walking distance to the sea and nearby interesting places. People appreciate the well-maintained facilities, including swimming pools, spas, and restaurants. The booking process and the website are easy to use. Customers consistently commend the staff for their friendliness, helpfulness, and hospitality. The accommodations, ranging from houses to apartments, are frequently described as spacious, clean, and well-equipped. Reviewers also appreciate the beautiful surroundings, noting the greenery and peaceful atmosphere of the resorts.

Based on these reviews

Rated 4 out of 5 stars

Beautiful area with great walking opportunities, even directly from the park. Our stay in an 8-person house was fine, but nothing more than that. If you're staying with a larger group, the facilit... See more

Company replied

Rated 4 out of 5 stars

It's a nice green+quiet park on walking distance from the sea & beautiful wide beach (with beach bars). Also on driving distance from interesting places as Sluis, Damme, Knokke and Brugge.

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Rated 4 out of 5 stars

The location of the park is excellent to explore Maastricht en it’s surroundings. The house itself was spacious, had al the things you need en was cosy. The staff did everything they could to help... See more

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Rated 5 out of 5 stars

This resort is a beautiful located holiday resort nearby city center of Maastricht. The surrounding is green, the houses are cosy styled and you have the choice to book a hotel room as well as an ac... See more

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Rated 5 out of 5 stars

Great location, beautiful and spacious apartment, very nice and available staff, great facilities such as swimming pool, sauna, hamam, gym and the possibility to order fresh bread in the morning. Spe... See more

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Rated 5 out of 5 stars

The master villa’s are amazing. Very luxurious, clean and lots of space. We had villa 16 and it has an amazing view and lots of privacy at the wellness. Even with freezing temperatures both the sauna... See more

Rated 5 out of 5 stars

Great hospitality and care from the staff. Nice apartments, well prepared when arriving. Nice wellness. Skiers told me (I am not one myself), that skiing facilities are very good, with a long an... See more

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Rated 1 out of 5 stars

The Dormio Valkenburg property consists of three separate buildings, and upon arrival after hours, we were placed in a room in the third building that had *NO HEATING* during *WINTER*! The small r... See more

Rated 5 out of 5 stars

Beautiful high-cliff mountains surrounding a nicely designed park with cared-for grass and houses in typical local style. The Hallstatter lake is on walking distance, providing nice cool water and g... See more

Company replied

Rated 5 out of 5 stars

From the moment we arrived, we felt warmly welcomed by the incredibly friendly receptionist. Our apartment exceeded all expectations: spacious, spotless, and fully equipped. To our surprise, we... See more

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Rated 5 out of 5 stars

Lovely spacious clean accommodation. Fine swimming pool with water slide. There is also a children's pool with slide. Had a nice lunch at the restaurant. We also hired an electric cargo bike and bic... See more

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Rated 3 out of 5 stars

We stayed at the hotel from April 26 to May 3. The facilities are great, and the swimming pool and spa were very nice. However, the restaurant kitchen closes too early, which was inconvenient. The bed... See more

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Rated 5 out of 5 stars

Accommodation was perfect, lots of space, over complete kitchen. Beds were comfortable, only the head pillows were awful . Location is green and perfect for renting bike or go for walk. Dogs are welco... See more

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Rated 5 out of 5 stars

Amazing family getaway – highly recommended! We stayed 3 days at Dormio Resort Nieuwvliet-Bad with our family and everything was perfect from start to finish. The staff were incredibly friend... See more

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Rated 1 out of 5 stars

My experience with Dormio has been appalling, not just at the hotel level (Valkenburg, NL) but at the corporate level as well. After being subjected to a FREEZING room and an aggressive manager who... See more

Rated 5 out of 5 stars

A beautiful resort, with comfortable houses and apartments. Set up as a small village, with lots of greenery. Suitable for families and couples. Ideally situated to the center of Maastricht.

Company replied

Rated 5 out of 5 stars

We had a great holiday! Amazing staff, beautiful environment, comfortabel apartment and plenty to do for both adults and children in de Eifel and at the resort. Would definitely come back here.

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Rated 5 out of 5 stars

Our family stay at Dormio Nieuwvliet-Bad was truly exceptional! The house with the private pool was absolutely perfect – clean, comfortable, and beautifully designed. The surroundings are magical, pea... See more

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Rated 5 out of 5 stars

Great resort. Situated on a hill with a beautiful view on the rur. A lot to do at the park and in the direct area. Such as: cycling, hiking, Wildpark, sightseeing per boat or small train. The house in... See more

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Rated 5 out of 5 stars

Nice accommodation, propre, great facilities, a lot to do, beautiful surroundings. Loved the easy travel with train as well. Just had an overall nice vacation at this resort. Very recommended!

Company replied

Rated 3 out of 5 stars

The booking website could be better. Also the WhatsApp chat service is not available anymore. I sent a few queries to reservations(at)dormio.eu. Waiting for reply.

Rated 1 out of 5 stars

We stayed at this resort in a villa (Maastricht Dormio) during the second half of July, and unfortunately, we were victims of a robbery. The resort manager (Bratt) not only refused to take any r... See more

Company replied

Rated 5 out of 5 stars

Fantastic! Very decent and clean accomadtions. Litterly everything, all the attributes are in place to enjoy for both kids and adults.

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Rated 5 out of 5 stars

The location is beautiful. At arrival the co-workers were very friendly. The accomodation was clean. There is a lot to do for everyone. I had a good time.

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Rated 5 out of 5 stars

This was an amazing place. My wife and I celebrated our anniversary here. We thoroughly enjoyed our stay in this lovely neighbourhood of Maastricht. It’s not too far from the centre as well.

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Rated 5 out of 5 stars

It is a neatly clean park with affordable clean cottages. The location is good. Especially the staff gives you a warm welcome and stay.

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Rated 5 out of 5 stars

We had a wonderfull stay! The accommodation is fantastic, just like the surroundings. Nearby the great city Maastricht.

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Rated 5 out of 5 stars

Berck-sur-mer is lovely! The park is nice with great accomadations not to far from the beach (shortest 900m)

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Rated 5 out of 5 stars

Great location, easy acces to the slopes. Flexible staff, good experience. I'll be back.

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Rated 5 out of 5 stars

Beautiful houses, clean and. The surrounding is green and beautiful. We had a good view from the Terrence.

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Rated 4 out of 5 stars

Great combination of clean, affordable housing, a terrific location and various facilities in a prime location, 10 minutes from the city center. The staff are friendly and very helpful.

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Rated 5 out of 5 stars

We had a good stay, Nice accomodations and a nice and clean park with Some good fascilities.

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Rated 5 out of 5 stars

Dormio is a great resort with nice buildings and good maintained premises. Maastricht and golfcourse a very near.

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Rated 5 out of 5 stars

Nice location and well equipped appartment. Reception desk and technical services very friendly and helpfull.

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Rated 2 out of 5 stars

I have a complain to make about our staying at the Dormio Resort at Eifeler Tor in Germany. We had a 2 days staying there under the reservation number 49173 (19/04/2025 - 21/04/2025). De... See more

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Rated 5 out of 5 stars

Nice small park with all facilities close to the beach, sea and city!

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Rated 5 out of 5 stars

Nice rooms with a lot of space. Balcony with a beautiful view.

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Rated 5 out of 5 stars

It was a nice appartment, very clean. De service was good.

Company replied

Rated 5 out of 5 stars

Space and hygiene of the accommodation is great.

Company replied


Company details

  1. Vacation Rental
  2. Hotel
  3. Vacation Home Rental Agency

Written by the company

Boek een lekker weekendje weg of een heerlijke vakantie in de luxe vakantieresorts van Dormio Resorts & Hotels. Je vindt onze resorts en hotels in heel Europa.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 43% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Total lack of concern for guest safety and ethics

My experience with Dormio has been appalling, not just at the hotel level (Valkenburg, NL) but at the corporate level as well. After being subjected to a FREEZING room and an aggressive manager who tried to CALL THE POLICE TO TRY AND OVERCHARGE ME, I contacted Dormio to comment on the matter.

Despite the severity of the incident, they have failed to reply. It is clear that Dormio does not take guest feedback seriously. If you have a problem at one of their resorts, do not expect any help from their headquarters. I will be taking this matter to the consumer protection authorities.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

The master villa’s are amazing

The master villa’s are amazing. Very luxurious, clean and lots of space. We had villa 16 and it has an amazing view and lots of privacy at the wellness. Even with freezing temperatures both the sauna and the jacuzzi stayed hot easily. All equipment worked perfectly and the resort is nice and quiet. We had a great Christmas vacation.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Nice location and well equipped…

Nice location and well equipped appartment. Reception desk and technical services very friendly and helpfull.

November 16, 2025
Unprompted review
Dormio Resorts & Hotels logo

Reply from Dormio Resorts & Hotels

Dear Frank, thank you for your kind words! We’re glad you enjoyed the location and found the apartment well-equipped. Our team will be happy to hear you appreciated their friendliness and support! Warm regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Beautiful accommodation and good staff.

Beautiful accommodation, small park, good staff etc.

October 20, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Wil, thank you for taking the time to write this review. How lovely to receive such compliments. We look forward to welcoming you again for your next holiday! Kind regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Great resort

Great resort, good value for money.
Location, facilities, service and accommodation are all excellent.

October 24, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Sonja, we would like to thank you very much for this lovely review. We love to read that you are so satisfied with your stay at Dormio Resorts & Hotels. We hope to see you again soon! Kind regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Nive place to be

It is a neatly clean park with affordable clean cottages. The location is good. Especially the staff gives you a warm welcome and stay.

October 11, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Evert, thank you for your kind review! We’re delighted you enjoyed the cleanliness, location, and especially the warm welcome from our staff. We look forward to welcoming you again! Best regards, Sara - Dormio Resorts & Hotels

Rated 4 out of 5 stars

Great Location

Beautiful area with great walking opportunities, even directly from the park.
Our stay in an 8-person house was fine, but nothing more than that. If you're staying with a larger group, the facilities particularly the kitchen and bathroom(s) may present some challenges.
We didn’t use any of the park’s amenities, so we can’t comment on those.
For us, it was a great base to go out daily with the dog. And if you don’t mind driving a bit, you’ll find plenty of good and varied restaurants within a 30-minute radius perfect for dining out over a two-week stay.

September 29, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Francis, thank you for your review! We’re glad you enjoyed the beautiful surroundings and found our park a great base for exploring the area with your dog. We appreciate your feedback regarding the house facilities and will take it into consideration. We hope to welcome you again in the future! Kind regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Beautiful park

Beautiful park, splendid house, top staff

September 19, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Marielle, thank you for your wonderful feedback! We’re delighted you enjoyed the park, the house, and our staff. Kind regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Beautifull resort on great location and…

Beautifull resort on great location and good facilities.

August 29, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Ine, thank you for your review! We’re delighted you enjoyed the beautiful resort, its great location, and facilities. We hope to welcome you again soon! Warm regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

A great vacation area for everyone

The location is beautiful. At arrival the co-workers were very friendly.
The accomodation was clean.
There is a lot to do for everyone.
I had a good time.

August 18, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Joey, thank you for your review! We’re glad you enjoyed the beautiful location, friendly staff, clean accommodation, and activities. We hope to welcome you again soon! Warm regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Great resort

Great resort. Situated on a hill with a beautiful view on the rur. A lot to do at the park and in the direct area. Such as: cycling, hiking, Wildpark, sightseeing per boat or small train. The house in which we stayed was clean, spacious and cosy. Great beds! Only negative thing was the dirty floor. After a view bare footed minutes, they turned black. And thus the small carpet in the bathroom as well. But in the end we really enjoyed our stay.

August 24, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Helen, thank you for your review! We’re glad you enjoyed the beautiful location, spacious and cozy house, and activities nearby. We apologize for the cleanliness issue and will address it with our team. We hope to welcome you back soon! Warm regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Great holiday at Dormio resort eifeler tor

We had a great holiday! Amazing staff, beautiful environment, comfortabel apartment and plenty to do for both adults and children in de Eifel and at the resort. Would definitely come back here.

August 16, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Joyce, thank you so much for your wonderful review!
We’re delighted to hear that you had a great holiday and that our staff, the beautiful surroundings, and your comfortable apartment all contributed to a memorable stay. It’s also great to know that you found plenty of activities to enjoy both in the Eifel region and at the resort. We truly appreciate your kind words and would be thrilled to welcome you back again! Warm regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

HOUSE WAS NICE

HOUSE WAS NICE. SERVICE WAS GREAT RESORT IS BEAUTIFUL

August 4, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Kees, Thank you for your feedback!
We’re delighted you enjoyed the house, our service, and the beautiful resort. We look forward to welcoming you back soon!
Warm regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

spacious and great location

Great location, beautiful and spacious apartment, very nice and available staff, great facilities such as swimming pool, sauna, hamam, gym and the possibility to order fresh bread in the morning. Specially great with the last-minute discount we got... (otherwise probably out of our league).
A two person bed in some of the rooms would have been nice.

July 20, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Paul, thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our great location, spacious apartment, and the comfort of our facilities. It’s also great to know that our team made a positive impression and that the fresh bread service added a nice touch to your stay. We’re glad the last-minute discount allowed you to experience our residence, and we appreciate your suggestion regarding the two-person bed. Your feedback is valuable and will help us improve for future stays. We hope to have the pleasure of welcoming you back soon! 🌟 Warm regards, Sara - Dormio Resorts & Hotels

Rated 1 out of 5 stars

Very negative experience – Not recommended

We stayed at this resort in a villa (Maastricht Dormio) during the second half of July, and unfortunately, we were victims of a robbery. The resort manager (Bratt) not only refused to take any responsibility but even tried to blame us.

When we filed a report with the police, we were told that thefts at this property are frequent. Only then, upon closer inspection, did we realize that there is no perimeter or effective security system protecting the property. Access is practically open to anyone, leaving both guests and their belongings completely exposed.

The resort’s response was that there is a note on their website stating that guests are responsible for their valuables. But if theft is a known and recurring issue, the proper response is to take real, physical security measures, not just leave a small note online that most people won’t see.

We find it absolutely unacceptable and unprofessional for a resort of this category to operate in such a way, disregarding the safety of its guests. We do not recommend it under any circumstances.

July 23, 2025
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Cris,

We regret to hear about your experience and fully understand how upsetting this must have been.

Please allow us to clarify a few points. Our resort does have security personnel patrolling the premises regularly. However, given the size and open layout of the park, it is unfortunately not possible to monitor every area at all times. That is precisely why we explicitly advise all guests not to leave valuables unattended outside, but to store them safely inside the accommodation.

As also advised by our reception team, in the unfortunate event of theft, we strongly recommend filing a police report and contacting your travel insurance provider, who can assist you further with possible compensation.

While we sympathize with the situation, we cannot take responsibility for the loss of items left outside, as is clearly stated in our guest policy.

We appreciate your feedback and will continue working to improve communication around guest safety and awareness.

Kind regarts - Britt - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Best Place for Our Wedding Anniversary

This was an amazing place. My wife and I celebrated our anniversary here. We thoroughly enjoyed our stay in this lovely neighbourhood of Maastricht. It’s not too far from the centre as well.

July 21, 2025
Dormio Resorts & Hotels logo

Reply from Dormio Resorts & Hotels

Dear Liba, thank you for your wonderful review! We’re delighted you and your wife enjoyed celebrating your anniversary with us and had a great stay in Maastricht. We hope to welcome you back for another special occasion soon! Warm regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Beautiful high-cliff mountains…

Beautiful high-cliff mountains surrounding a nicely designed park with cared-for grass and houses in typical local style. The Hallstatter lake is on walking distance, providing nice cool water and grass with some trees for shade. Great for children and adults alike. Our house was spacious and comfortable. The terrace behind the house gave comfort to dining. I did miss a relaxing lazy lounger there. The only thing that was not up-to-par is the bathroom, which was a bit dilapidated and needs renovation.
Did I mention the excellent restaurant (we dined on the terrace when we could see the sun went down behind the mountains)? And the resort's rental bikes to go cycle around the lake? Nice way to explore! Also, the nearby train station (5 min walk), that took us for a day to the 'royal' Bad Ischl (Top-tip: go on Friday morning to look for local food and treats on the day-market at Bad Ischl's town center, at just a 10min walk from the train station there).
We will be back!

July 17, 2025
Unprompted review
Dormio Resorts & Hotels logo

Reply from Dormio Resorts & Hotels

Dear Nico, thank you very much for your lovely and detailed review! We’re glad you enjoyed the beautiful surroundings, the comfort of the house, and the many activities nearby. We appreciate your suggestion regarding the lounger and your feedback on the bathroom — this helps us improve. We’re also happy to hear you enjoyed the restaurant and bike rental! Looking forward to welcoming you again in the future. Warm regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

This resort is a beautiful located…

This resort is a beautiful located holiday resort nearby city center of Maastricht.
The surrounding is green, the houses are cosy styled and you have the choice to book a hotel room as well as an accomedation for large groups. Very nice staff and everything you might need is there: supermarket, fresh bread and more, wellness, bike rental, restaurant, haute cuisine restaurant and nice play spots for the kids.
I recommend this resort highly!

July 10, 2025
Unprompted review
Dormio Resorts & Hotels logo

Reply from Dormio Resorts & Hotels

Dear Esther, thank you so much for your wonderful review and kind recommendation! We're happy to hear you enjoyed the location, the facilities, and the atmosphere of the resort. It’s great to know that both the accommodations and our team made a positive impression. We hope to welcome you back again soon! Warm regards, Sara - Dormio Resorts & Hotels

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