Beautiful area with great walking opportunities, even directly from the park. Our stay in an 8-person house was fine, but nothing more than that. If you're staying with a larger group, the facilit... See more
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Based on these reviews
It's a nice green+quiet park on walking distance from the sea & beautiful wide beach (with beach bars). Also on driving distance from interesting places as Sluis, Damme, Knokke and Brugge.
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The location of the park is excellent to explore Maastricht en it’s surroundings. The house itself was spacious, had al the things you need en was cosy. The staff did everything they could to help... See more
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This resort is a beautiful located holiday resort nearby city center of Maastricht. The surrounding is green, the houses are cosy styled and you have the choice to book a hotel room as well as an ac... See more
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Great location, beautiful and spacious apartment, very nice and available staff, great facilities such as swimming pool, sauna, hamam, gym and the possibility to order fresh bread in the morning. Spe... See more
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The master villa’s are amazing. Very luxurious, clean and lots of space. We had villa 16 and it has an amazing view and lots of privacy at the wellness. Even with freezing temperatures both the sauna... See more
Great hospitality and care from the staff. Nice apartments, well prepared when arriving. Nice wellness. Skiers told me (I am not one myself), that skiing facilities are very good, with a long an... See more
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The Dormio Valkenburg property consists of three separate buildings, and upon arrival after hours, we were placed in a room in the third building that had *NO HEATING* during *WINTER*! The small r... See more
Beautiful high-cliff mountains surrounding a nicely designed park with cared-for grass and houses in typical local style. The Hallstatter lake is on walking distance, providing nice cool water and g... See more
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From the moment we arrived, we felt warmly welcomed by the incredibly friendly receptionist. Our apartment exceeded all expectations: spacious, spotless, and fully equipped. To our surprise, we... See more
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Lovely spacious clean accommodation. Fine swimming pool with water slide. There is also a children's pool with slide. Had a nice lunch at the restaurant. We also hired an electric cargo bike and bic... See more
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We stayed at the hotel from April 26 to May 3. The facilities are great, and the swimming pool and spa were very nice. However, the restaurant kitchen closes too early, which was inconvenient. The bed... See more
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Accommodation was perfect, lots of space, over complete kitchen. Beds were comfortable, only the head pillows were awful . Location is green and perfect for renting bike or go for walk. Dogs are welco... See more
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Amazing family getaway – highly recommended! We stayed 3 days at Dormio Resort Nieuwvliet-Bad with our family and everything was perfect from start to finish. The staff were incredibly friend... See more
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My experience with Dormio has been appalling, not just at the hotel level (Valkenburg, NL) but at the corporate level as well. After being subjected to a FREEZING room and an aggressive manager who... See more
A beautiful resort, with comfortable houses and apartments. Set up as a small village, with lots of greenery. Suitable for families and couples. Ideally situated to the center of Maastricht.
Company replied
We had a great holiday! Amazing staff, beautiful environment, comfortabel apartment and plenty to do for both adults and children in de Eifel and at the resort. Would definitely come back here.
Company replied
Our family stay at Dormio Nieuwvliet-Bad was truly exceptional! The house with the private pool was absolutely perfect – clean, comfortable, and beautifully designed. The surroundings are magical, pea... See more
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Great resort. Situated on a hill with a beautiful view on the rur. A lot to do at the park and in the direct area. Such as: cycling, hiking, Wildpark, sightseeing per boat or small train. The house in... See more
Company replied
Nice accommodation, propre, great facilities, a lot to do, beautiful surroundings. Loved the easy travel with train as well. Just had an overall nice vacation at this resort. Very recommended!
Company replied
Verified
The booking website could be better. Also the WhatsApp chat service is not available anymore. I sent a few queries to reservations(at)dormio.eu. Waiting for reply.
We stayed at this resort in a villa (Maastricht Dormio) during the second half of July, and unfortunately, we were victims of a robbery. The resort manager (Bratt) not only refused to take any r... See more
Company replied
Fantastic! Very decent and clean accomadtions. Litterly everything, all the attributes are in place to enjoy for both kids and adults.
Company replied
The location is beautiful. At arrival the co-workers were very friendly. The accomodation was clean. There is a lot to do for everyone. I had a good time.
Company replied
Verified
This was an amazing place. My wife and I celebrated our anniversary here. We thoroughly enjoyed our stay in this lovely neighbourhood of Maastricht. It’s not too far from the centre as well.
Company replied
It is a neatly clean park with affordable clean cottages. The location is good. Especially the staff gives you a warm welcome and stay.
Company replied
We had a wonderfull stay! The accommodation is fantastic, just like the surroundings. Nearby the great city Maastricht.
Company replied
Berck-sur-mer is lovely! The park is nice with great accomadations not to far from the beach (shortest 900m)
Company replied
Friendly staf. Accommodations very good ! The swimming pool inside our house was a succes !
Company replied
Great location, easy acces to the slopes. Flexible staff, good experience. I'll be back.
Company replied
Beautiful houses, clean and. The surrounding is green and beautiful. We had a good view from the Terrence.
Company replied
Great combination of clean, affordable housing, a terrific location and various facilities in a prime location, 10 minutes from the city center. The staff are friendly and very helpful.
Company replied
We had a good stay, Nice accomodations and a nice and clean park with Some good fascilities.
Company replied
Dormio is a great resort with nice buildings and good maintained premises. Maastricht and golfcourse a very near.
Company replied
Nice location and well equipped appartment. Reception desk and technical services very friendly and helpfull.
Company replied
Verified
I have a complain to make about our staying at the Dormio Resort at Eifeler Tor in Germany. We had a 2 days staying there under the reservation number 49173 (19/04/2025 - 21/04/2025). De... See more
Company replied
Wonderful room and a superb bed, large bathroom and very clean
Company replied
Friendly staff - clean houses - wonderful area of Germany !
Company replied
Nice small park with all facilities close to the beach, sea and city!
Company replied
HOUSE WAS NICE. SERVICE WAS GREAT RESORT IS BEAUTIFUL
Company replied
Beautiful park, splendid house, top staff
Company replied
Nice rooms with a lot of space. Balcony with a beautiful view.
Company replied
It was a nice appartment, very clean. De service was good.
Company replied
Great house, beautiful park and very and very clean!
Company replied
Space and hygiene of the accommodation is great.
Company replied
Company details
Written by the company
Boek een lekker weekendje weg of een heerlijke vakantie in de luxe vakantieresorts van Dormio Resorts & Hotels. Je vindt onze resorts en hotels in heel Europa.
Contact info
Ingenieur J.P. van Muijlwijkstraat 7, 6828 BP, Arnhem, Netherlands
- 085 013 4040
- [email protected]
- dormio.nl
4.3
Excellent
5K reviews
Replied to 43% of negative reviews
Typically takes over 1 month to reply
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Dormio is a great resort.
Dormio is a great resort with nice buildings and good maintained premises. Maastricht and golfcourse a very near.
July 12, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear guest, thank you for your kind words! We're glad you enjoyed the resort, the well-maintained surroundings, and the convenient location near Maastricht and the golf course. We hope to welcome you again soon! Best regards, Sara - Dormio Resorts & Hotels
Fantastic
Fantastic! Very decent and clean accomadtions. Litterly everything, all the attributes are in place to enjoy for both kids and adults.
July 12, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Sien, thank you for your fantastic review! We're delighted to hear that you found the accommodations clean and well-equipped, and that both kids and adults had a great time. We hope to welcome you back soon! Best regards, Sara - Dormio Resorts & Hotels
Wonderful room and a superb bed
Wonderful room and a superb bed, large bathroom and very clean
June 26, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Willem, thank you so much for your kind words! We're delighted to hear that you enjoyed the room, the comfort of the bed, and the cleanliness of the bathroom. We hope to have the pleasure of welcoming you back soon! Kind regards, Sara - Dormio Resorts & Hotels
Great experience
Nice accommodation, propre, great facilities, a lot to do, beautiful surroundings. Loved the easy travel with train as well. Just had an overall nice vacation at this resort. Very recommended!
June 27, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Manuela, thank you so much for your lovely feedback! We're thrilled to hear you had such a great vacation and enjoyed the accommodation, facilities, and beautiful surroundings. It’s also great to know that the convenient train travel added to your experience. Your recommendation means a lot to us, and we hope to welcome you back for another memorable stay soon! Warm regards, Sara - Dormio Resorts & Hotels
Our family stay at Dormio…
Our family stay at Dormio Nieuwvliet-Bad was truly exceptional! The house with the private pool was absolutely perfect – clean, comfortable, and beautifully designed. The surroundings are magical, peaceful, and ideal for a relaxing getaway. Everything exceeded our expectations, and we’re already looking forward to coming back. We wouldn’t hesitate to return – highly recommended!
June 10, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Hamouni, thank you so much for your wonderful review! We’re thrilled to hear that your family enjoyed the private pool house and the magical, peaceful surroundings in Dormio Resort Nieuwvliet-Bad. It means a lot to know we exceeded your expectations. We can’t wait to welcome you back for another exceptional stay! Warm regards, Sara - Dormio Resorts & Hotels
Big appartement with balcony
Quiet green area,near Maastricht,clean appartment with nice kitchen.
May 27, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear De Mol, thank you for your kind review! We’re glad you enjoyed the quiet, green area near Maastricht and found the apartment clean with a nice kitchen. We hope to welcome you again soon! Warm regards, Sara - Dormio Resorts & Hotels
Nice rooms with a lot of space
Nice rooms with a lot of space. Balcony with a beautiful view.
May 20, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Rita, thank you so much for your feedback! We’re glad you enjoyed the spacious rooms and the beautiful balcony view. With kind regards, Sara - Dormio Resorts & Hotels
It was a nice appartment
It was a nice appartment, very clean. De service was good.
May 16, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Sigrid, thank you for your kind feedback! We're delighted to hear you enjoyed the apartment and appreciated the cleanliness and service. It was a pleasure having you with us, and we hope to welcome you back again soon! Kind regards, Sara - Dormio Resorts & Hotels
Berck-sur-mer is lovely
Berck-sur-mer is lovely! The park is nice with great accomadations not to far from the beach (shortest 900m)
April 30, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Mark,
Thank you for your lovely feedback! We're so glad you enjoyed Berck-sur-Mer and found the park and accommodations to your liking. It’s great to hear the beach was within easy reach and added to your experience. We hope to welcome you back for another relaxing stay soon!
With kind regards, Sara - Dormio Resorts & Hotels
Wonderfull location
From the moment we arrived, we felt warmly welcomed by the incredibly friendly receptionist. Our apartment exceeded all expectations: spacious, spotless, and fully equipped. To our surprise, we were even given train tickets valid for the duration of our stay — such a thoughtful extra!
The location is absolutely stunning, right next to a peaceful mountain stream. A welcome package with kitchen essentials and Nespresso coffee pods was waiting for us upon arrival. The bedrooms were spacious, the beds clean and comfortable with high-quality bedding. The bathroom was tidy and well-stocked with towels. Wi-Fi worked perfectly throughout our stay.
The only downside was a constant fan noise in one of the bedrooms, but it was a minor issue compared to everything else.
All in all, a fantastic place where comfort, peace, and hospitality come together. Highly recommended!
April 29, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Johan,
Thank you so much for your wonderful review! We’re thrilled to hear that you felt warmly welcomed from the moment you arrived and that the apartment exceeded your expectations. It’s great that the location, comfort, and thoughtful extras like the train tickets and welcome package made your stay even more enjoyable.
We truly appreciate your feedback about the fan noise in one of the bedrooms and will look into it to ensure future stays are as perfect as possible.
We’re so grateful for your recommendation, and we look forward to welcoming you back for another peaceful and comfortable stay!
With warm regards, Sara - Dormio Resorts & Hotels
We stayed at the hotel from April 26 to…
We stayed at the hotel from April 26 to May 3. The facilities are great, and the swimming pool and spa were very nice. However, the restaurant kitchen closes too early, which was inconvenient. The beds and pillows were quite uncomfortable, and there was no daily housekeeping service during our stay. The apartment wasn’t very clean—we found spiders, and the air conditioner in one of the bedrooms was leaking water above the wardrobe.
April 26, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Fernanda,
Thank you for sharing your feedback with us. We're glad to hear you enjoyed the facilities, including the swimming pool and spa. However, we're truly sorry that your experience was not entirely up to expectations. We apologize for the early closing time of the restaurant and for the discomfort you experienced with the beds and pillows. We also regret that the apartment was not as clean as it should have been and that you had issues with the air conditioner. Please rest assured that we will address these matters with our team to ensure improvements are made. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.
Kind regards, Sara - Dormio Resorts & Hotels
Beautiful houses
Beautiful houses, clean and. The surrounding is green and beautiful. We had a good view from the Terrence.
May 1, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Erika,
Thank you for your kind words! We're happy to hear you enjoyed the clean, beautiful house and the lovely green surroundings. It’s great that the terrace view made your stay even more special. See you soon!
Kind regards, Sara - Dormio Resorts & Hotels
Accommodation was perfect
Accommodation was perfect, lots of space, over complete kitchen. Beds were comfortable, only the head pillows were awful . Location is green and perfect for renting bike or go for walk. Dogs are welcome.
April 28, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear J van Oosterhout,
Thank you for your feedback! We're glad to hear you enjoyed the spacious accommodation, well-equipped kitchen, and our green, dog-friendly location. It's great to know the beds were comfortable, though we're sorry to hear the pillows didn't meet your expectations—we’ll certainly take that into consideration for future improvements. We hope to welcome you back soon for another relaxing stay!
Warm regards, Sara - Dormio Resorts & Hotels
A beautiful green resort
A beautiful resort, with comfortable houses and apartments. Set up as a small village, with lots of greenery. Suitable for families and couples. Ideally situated to the center of Maastricht.
April 25, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Guest,
Thank you for your lovely review! We're so pleased to hear you enjoyed the village-like setup, the comfort of our homes, and the green surroundings. It's great to know our location near Maastricht made your stay even more convenient. We hope to welcome you back soon—whether for a family getaway or a relaxing couple's retreat!
Kind regards,
Sara - Dormio Resorts & Hotels
Verified
I have a complain to make about the phone operator at reception
I have a complain to make about our staying at the Dormio Resort at Eifeler Tor in Germany.
We had a 2 days staying there under the reservation number 49173 (19/04/2025 - 21/04/2025).
Dear sir/madam,
Firstly I would like to thank you for providing a very nice accommodation, with a the wonderful atmosphere. We really enjoyed staying there and most probably would suggest it to our friends and families.
The only thing that really bothered us was at the beginning where we arrived around at the parking and we tried to call the operator at the parking (on the other side of the road) at 18:35-18:46 Saturday 19/04/2025 at Dormio Resort, at Eifeler Tor Germany. A German speaking man responded and we tried to ask for how to open the parking door but and from what we understood he was just asking whether if we can speak German when we said No he just hanged up on us. We dialled again and he did the same by saying in English too bad then hanged up. It was so shocking to us.
So we understood from the people behind us that we need the card from reception (after check-in) to open the parking door. That wasn't the end of the story, after going for checking we found the reception closed so we called the phone number on the door: +49 24468094959 and then a German speaking man respond and from what we understood he tried to ask whether we speak German too, and the moment we said no, he replied again "too bad" and hanged up again. I did call the number again and I got the exact same response. I called the number twice at 18:57 and 18:55 at front of Eifeler Tor Germany reception door.
We finally managed it by getting help from the kind manager of the bike shop downstair. He spoke to the operator and asked what we should do.
Honestly we found the behaviour of that person so rude, discriminative and racist and felt really offended.
Furthermore, opening the parking door after check-in (via E-card) was a piece of information that we didn't have and could easily be mentioned in the email as part of the check-in instruction together with the closing hours of the reception. If we have that we could manage it better. But still the behaviour of the phone operator was not acceptable and I would like to know his name and contact information to act upon it. Would it be possible to share his detail info?
I asked the reception desk at Eifeler Tor while checking-out but they were not supportive and they said they will manage it. I don't know how they are going to do it because they didn't even asked when it was or who it was. So I assume they don't have any info of the mentioned operator. they have not send me any information regarding follow up on this issue so far.
Thanks and regards
Ali
April 15, 2025
Reply from Dormio Resorts & Hotels
Dear Ali,
Thank you for your feedback regarding your recent stay at Dormio Resort Eifeler Tor. First and foremost, we truly appreciate your kind words about the accommodation and the atmosphere—you mentioning that you would recommend us to friends and family means a lot.
We are, however, deeply concerned to read about the experience you had upon arrival, especially regarding the interactions you described with our staff over the phone. Please accept our sincerest apologies for the frustration and discomfort this situation caused. This is absolutely not the standard of service or level of respect we aim to provide at our resort.
Your report of the phone conversations, particularly the lack of support and the inappropriate comments you received, is very serious. We want to assure you that we take such matters with the utmost seriousness. Disrespectful or discriminatory behavior has no place at our resort or within our team, and we will be conducting an internal investigation to address the situation properly.
Regarding your request for the identity and contact information of the staff member involved, we are unable to share personal employee details due to data protection regulations. However, we will ensure that the incident is reviewed thoroughly and handled in accordance with our internal policies, including potential disciplinary action if appropriate.
We also take note of your valuable suggestion regarding clearer check-in instructions, especially related to after-hours arrivals and parking. Your feedback will help us improve the experience for future guests.
Once again, please accept our sincere apologies for what you experienced. We understand how upsetting it must have been, and we thank you for bringing this to our attention. If you are open to it, we would appreciate the opportunity to speak with you further and ensure that your concerns are fully addressed.
Could you please email us to [email protected]?
Kind regards,
Sara - Dormio Resorts & Hotels
Amazing family getaway – highly recommended!
Amazing family getaway – highly recommended!
We stayed 3 days at Dormio Resort Nieuwvliet-Bad with our family and everything was perfect from start to finish.
The staff were incredibly friendly and welcoming, the house was spotless and beautifully maintained, and the entire resort was peaceful and well-kept.
Even the on-site restaurant exceeded our expectations – great service, delicious food, and they really listen to your needs.
Everything was super child-friendly too, which made our stay even more enjoyable.
We’ll definitely be coming back and highly recommend this place to anyone looking for a relaxing, high-quality stay by the coast!
April 9, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear NIcolas,
Thank you so much for your wonderful review! 🌟 We're thrilled to hear you and your family had such a fantastic time at Dormio Resort Nieuwvliet-Bad. It’s great to know everything from the welcoming staff to the clean and comfortable house, and even the restaurant experience, made your stay special. We're especially happy the child-friendly atmosphere added to your enjoyment – that's what we love to hear!
We can’t wait to welcome you back for another relaxing getaway by the coast. Until next time!
Kind regards, Sara - Dormio Resorts & Hotels
Berck-sur-Mer is a fantastic destination
Nice small park with all facilities close to the beach, sea and city!
April 5, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Mark,
Thank you for your kind words! 😊 We're glad you enjoyed the cozy atmosphere of the park and appreciated the convenient location near the beach, sea, and city. It's great to hear that the facilities met your expectations as well.
We hope to welcome you back soon to Dormio Resort Berck sur Mer for another pleasant stay! 🌊🏖️🌟
Kind regards, Sara - Dormio Resorts & Hotels
Recommended for real skiers!
Great hospitality and care from the staff.
Nice apartments, well prepared when arriving.
Nice wellness.
Skiers told me (I am not one myself), that skiing facilities are very good, with a long and snow sure season.
A place for skiers, rather than après-skiers.
In winter- and summer-season good (and free) bus- transportation to the village and the piste.
Road up the mountain is a bit of a challenge for a Dutchman.
March 30, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Arjen, we would like to thank you for leaving this great review. We are delighted to read that you were satisfied with your holiday with us and that you enjoyed Dormio Resort Les Portes du Grand Massif. We appreciate the recommendation you make with this. We look forward to welcoming you again for another great holiday! Kind regards, Sara - Dormio Resorts & Hotels
We had a good stay
We had a good stay, Nice accomodations and a nice and clean park with Some good fascilities.
April 5, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Tom, thank you for your feedback, it is very valuable to us. It makes us very happy to read that you were so satisfied with Dormio Resort Maastricht. We hope to see you again soon! Kind regards, Sara - Dormio Resorts & Hotels
Nice clean accommodation
Lovely spacious clean accommodation. Fine swimming pool with water slide. There is also a children's pool with slide.
Had a nice lunch at the restaurant. We also hired an electric cargo bike and bicycle with a nice cycling route included.
March 5, 2025
Unprompted review
Reply from Dormio Resorts & Hotels
Dear Ben, we would like to thank you for leaving this great review. We are delighted to read that you were satisfied with your holiday with us and that you enjoyed Dormio Resort Maastricht. We appreciate the recommendation you make with this. We look forward to welcoming you again for another great holiday! Kind regards, Sara - Dormio Resorts & Hotels
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