Hansen Mode Reviews 142

TrustScore 2.5 out of 5

2.6

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. People express mixed feelings about the products, with low consensus on their quality. Some consumers found the items matched the description and were satisfied with their purchase, while others received items of poor quality that did not match the product description. Some reviewers highlight issues with the sizing. Consumers report negative experiences with both the return policy and the order process. Many customers who attempted to return items encountered difficulties, such as having to pay for return shipping to China. Additionally, some reviewers report that their orders took longer than expected to arrive. There are also mixed opinions about the delivery service.

Based on these reviews

Rated 4 out of 5 stars

The design is simple but elegant. I like that the coat works well both casually and for work. A great balance between fashion and practicality.

Rated 1 out of 5 stars

Dresses arrived, poor quality material, did not match the sizing, so did not fit. Tried to return, offered replacement but had to pay delivery. Eventually offered 10% refund then went up to 20%, or I... See more

Company replied

Rated 5 out of 5 stars

I ordered a women’s winter trench coat and was pleasantly surprised by how warm and lightweight it feels. The fit is flattering and perfect for everyday wear during colder months.

Rated 5 out of 5 stars

wore it walking around town then straight into dinner. didnt feel off in either place which surprised me.

Rated 1 out of 5 stars

- Ordered 4 Clothing pieces which was said that they should arrive in 2 weeks - Order arrives almost a month later - 2 of the 4 Clothing pieces are completely false lias than advertised on... See more

Rated 5 out of 5 stars

Essentially they didn't ship to the Netherlands, but they made an exception for me. Delivery took a little longer, but happy with the order!

Company replied

Rated 1 out of 5 stars

The beautiful, fluffy, multicoloured cardigan I ordered from this scam site arrived from China 3 weeks later and looked like an old raggedy, tattered piece that you wouldn’t cover the tea pot with. Aw... See more

Company replied

Rated 5 out of 5 stars

I was looking for a waterproof winter coat and this one does the job perfectly. Keeps me warm and dry the hood is a nice extra.

Rated 1 out of 5 stars

What an absolute scam. This company is nothing more than a dropshipper who happily takes your money with no care for the end product or the customer. The goods I received were of very poor quality... See more

Company replied

Rated 1 out of 5 stars

Anything above 1 ⭐ is fake so don’t be fooled. You have to pay recorded delivery and custom fees when you return your goods, which will be substandard at best. DO NOT BUY ANYTHING FROM THIS CON OF... See more

Rated 5 out of 5 stars

Thought it would be another return honestly. hung it back in the closet instead and kept wearing it.

Rated 1 out of 5 stars

100% A SCAM!!! DO NOT PURCHASE ANYTHING! Luckily for me I realised it after ordering and cancelled my payment through my bank! Thankfully I did as I just recieved the boots they sent me and the... See more

Company replied

Rated 1 out of 5 stars

This is a company based in China. The Dutch address is completely false. I received very poor quality goods and wanted to return them. When they did finally allow me to return them it was to an addres... See more

Rated 1 out of 5 stars

On the 6th of December, i ordered 4 Items from the website. On the 30th, i finally got them DESPITE a message telling me that it would AT MOST take 3 weeks. And when i checked the details on the... See more

Rated 1 out of 5 stars

Would not buy anything off this website, you think your buying off a Dutch website and the product comes wrapped up in a tiny squashed bag from china, false advertising .. tried returning but in the e... See more

Company replied

Rated 1 out of 5 stars

Awful company. Describing items as Boss but when questioned stating this is their range name ! The clothing is inferior quality, i urge you all to avoid and shop elsewhere

Company replied

Rated 1 out of 5 stars

SCAM. SCAM. SCAM!!!! They are using images of clothing from House of CB but sending inferior, cheap quality, badly made products. When you email them to ask how to return said item, they come back pro... See more

Company replied

Rated 1 out of 5 stars

The item looked nothing like the photo, is in appalling condition and doesn’t even come close to fitting

Rated 1 out of 5 stars

BUYER BEWARE I bought a pair of shoes thinking it was a European Company. However, it is a Chinese Company with a Netherland address. The shoes arrived poorly packaged in bubble wrap without... See more

Company replied

Rated 1 out of 5 stars

Looked like a 5 year old had made it. Probably had. Worst garment ever bought, after reading stories of returns, just binned it. This is a SCAM sight, would have given ZERO if I could. Please all of... See more

Company replied

Rated 1 out of 5 stars

The item I purchased was very poor quality and it was not possible to get a full refund. I was offered a 20% refund and 75% store credit. I will never buy from this company again and advise others aga... See more

Company replied

Rated 1 out of 5 stars

Definitely would not recommend. I ordered a dress that was described as "linen" but it was made of thin, cheap synthetic fabric. There weren't any tags or labels on the garment to indicate what it was... See more

Company replied

Rated 1 out of 5 stars

Ordered three items. Took 17 days to arrive - from China. Total value £195 We thought we were ordering from a German or European company. It’s not, it is a Chinese operation with a Dut... See more

Company replied

Rated 1 out of 5 stars

Should have read the reviews. Poses as a European company - drop ships from China. Terrible quality, no chance of a refund. Avoid at all costs.

Company replied

Rated 4 out of 5 stars

At first I wasnt sure about the shade. now I actually prefer it over the photo version.

Rated 1 out of 5 stars

Poor product. Cheap. Nasty. They made it very difficult to return. When they finally agreed I had to send to China. I thought it was a Danish company

Company replied

Rated 4 out of 5 stars

Feels like one of those things you grab without thinking. not flashy but useful in daily life.

Rated 5 out of 5 stars

Extremely comfortable jacket. Would definitely recommend

Company replied


Company details


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2.6

Poor

TrustScore 2.5 out of 5

142 reviews

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Replied to 64% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

They lie in their advertisements and send you trash quality from China

- Ordered 4 Clothing pieces which was said that they should arrive in 2 weeks

- Order arrives almost a month later

- 2 of the 4 Clothing pieces are completely false lias than advertised on their homepage. "Those Things are made out of thick Lamb fur" Meanwhile it literally says "Made in China, 100% Polyester"

- Had to write 7 E-MAILS asking for the return adress (which was in China, tells you everything) because instead of just giving you an adress and the return papers, they try to beg for you to keep things, they will pay you back 20% and add a 50% gift card for the next purchase. They only started to buckle when i threatened to bring in legal action.

- have to pay back shipping myself

The biggest, degenerate liars you will ever find

January 5, 2026
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