I never met Jenny Chiang nor ordered any products or services from her, but the advices she provided over the phone were more than excellent. She treats potential customers as family members. Contact... See more
Company replied
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See what reviewers are saying
Franco Tang of iTalkBB has provided a courteous and professional service to me in selection of the plan I need. Good work.
Company replied
I have been using iTalkBB home phone service in Toronto for years and recently subscribed to their Hong Kong phone number app service which is capable of inter alia receiving messages like OTP I... See more
Company replied
Be careful about the hidden fee in the monthly payment! italkBB is well known about their cheap plans. They use them to attract the new customers. But be careful to check closely the contract.... See more
Company replied
Company details
- Telecommunications Service Provider
- Security System Installer
- Security System Supplier
- Tower Communication Service
Written by the company
iTalkBB was founded in the U.S. in the early 2000s to help overseas Chinese stay connected with family and culture back home. It first gained recognition with home phone services that combined North American and China/Hong Kong/Taiwan numbers, making cross-border calls simple and affordable. Over time, the company expanded into Chinese TV, mobile SIM cards, and the Prime App, a next-generation communication solution. Today, iTalkBB serves over 1.2 million users worldwide and operates 30+ experience stores across North America.
Contact info
140 Allstate Pkwy Unit 102, Markham, ON, L3R 5Y8, Richmond Hill, Canada
- 905-762-1799
- [email protected]
- italkbb.com
4.1
Great
26 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keeping up the good work...
We have been with iTalkBB for more than 15 years. We are very pleased with their reliable service. We appreciate particularly the excellent support that Wing has provided on Prime App and Travel Data SIM services over the last 6 months...
April 8, 2024
Unprompted review
Reply from iTalkBB Canada Inc.
Hi G Watt,
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.
We truly appreciate your recommendation and look forward to serving you again!
Thank you Wing for her patience and…
Thank you Wing for her patience and professionalism in answering my enquires. iTalkBB Prime is great, especially for those who need to travel between Canada and Hong Kong. No more struggling in changing different sim cards.
March 29, 2024
Unprompted review
Reply from iTalkBB Canada Inc.
Hi Ben Choy,
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.
We truly appreciate your recommendation and look forward to serving you again!
Excellent Service
I would like to thank Ms. Wing for her help yesterday. She was very kind, patient, and knowledgeable. I am very happy with her service.
February 23, 2024
Unprompted review
Reply from iTalkBB Canada Inc.
Hi Chill 活,
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.
We truly appreciate your recommendation and look forward to serving you again!
We have been using their service for…
We have been using their service for over 10 years. Honest speaking they are not the best but with what we are paying, we think they are pretty good value. You can't pay for fast food but asking for a 5 stars service and quality. We have also found they have kept trying to improve their quality.
February 14, 2024
Unprompted review
Reply from iTalkBB Canada Inc.
Hi Gary Lo,
Thank you so much for your 4-star review! We’re thrilled to hear that you had a great experience with our service and staff. Your support means a lot to us, and we’ll keep working hard to provide you with the best service possible.
We truly appreciate your recommendation and look forward to serving you again!
I am a new customer
I am a new customer. I feel regret to join such a dishonest phone company. Just let everyone know there is time limit in using your phone. Some customers may be one hour and some may be half an hour. Your phone will cut off automatically. I am the victim and these are the info l gather from over 20 of my friends and they all wait to leave this company while the contract expired.
January 1, 2023
Unprompted review
Reply from iTalkBB Canada Inc.
Hi Kenny Lam,
Thank you for sharing your feedback. Today, our phone services are much more reliable, with stable call quality and clear service terms so customers know exactly what to expect.
We’ve also introduced more flexible products like the iTalkBB Prime APP, which allows you to use Canadian, U.S., or China/Hong Kong numbers directly on your smartphone with unlimited calling, giving you greater convenience and peace of mind.
If you need any assistance, please reach out to our official teams:
United States: [email protected]
Canada: [email protected]
Or call 1-877-482-5522.
We’re committed to providing reliable, transparent, and customer-friendly services.
User for more than 10 years
I have used iTalkbb TV for more than 10 years. I watched many Chinese series on their services. I find their prices to be very reasonable. I am also subscribed to iTalkbb's phone service at an affordable price.
April 20, 2022
Unprompted review
Reply from iTalkBB Canada Inc.
Thank you so much for your kind review! We are glad to hear that you like our TV product. Please let us know if we can help you with anything further, and thank you again for leaving us this amazing review!
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