Baker Ross Reviews 53,266

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the wide selection of craft materials and products available, considering them to be of high quality. The crafting activities are found to be engaging and enjoyable for both children and adults, making them ideal for various occasions such as home activities, parties, and group events. People are generally satisfied with the delivery service, noting that orders are dispatched quickly and arrive promptly. The packaging is usually well done, ensuring that items arrive in good condition. Consumers also value the excellent customer service provided by the company. Overall, individuals confirm that the business offers great value for money and a reliable source for craft supplies.

Based on these reviews

Rated 5 out of 5 stars

I use Baker Ross things for Sunday School , for afterschool club , toddlers group and with my own Grandchildren , their website is my favourite bedtime reading / craft porn ! I love their free p... See more

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Rated 5 out of 5 stars

The range of crafts and craft materials are second to non. Educational, seasonal and just fun. Usually order something every month yo do with my 6.5 year old granddaughter, something weboth enjoy. Ite... See more

Rated 5 out of 5 stars

Yet again, you have provided great service. I know your products are for young people, but all my purchases are for my husband who has advanced Dementia and now in residential care. With my encour... See more

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Rated 4 out of 5 stars

The order arrived very quickly, but I had a problem when trying the kits out: one part didn't fit. I hadn't realise, however, that an unlabelled pack of pieces was to replace the defective ones! I h... See more

Rated 5 out of 5 stars

We haven't done the Swallow Life Cycle colour-in wheels with our Brownies yet, but they look great, are a good size, and an excellent price in the sale. Exactly fits our programme of 'Life Cycle' and... See more

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Rated 5 out of 5 stars

🌻 We have some nearby Woods where children hide Fairy Doors they've decorated ~ it's great fun! 😀 I've found that Baker Ross have a great selection of such Fairy Doors, such as for 🐰 Easter, 🎃... See more

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Rated 1 out of 5 stars

Items never arrived. Constantly having to chase to see where items were. Items missing from orders. Delivery said it was coming and never turned up. Still awaiting refund after several failures to get... See more

Rated 4 out of 5 stars

The contents had been slightly water marked and had seeped into one of the items because the box had water damage and was soaking wet The items themselves were luckily not too damaged to make a diff... See more

Rated 5 out of 5 stars

Dear Baker Ross family, as usual you 'delivered the goods'! Delivery was speedy and the items were used for this week's Messy Church. Crafts are always doable for young children, without long explanat... See more

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Rated 5 out of 5 stars

Delivered very quickly and when advised - fantastic service!! Crafting activities ordered for church children's group - star wands, stickers and various Nativity themed 'baubles', plus a Christmas pu... See more

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Rated 5 out of 5 stars

Baker Ross have a good selection of craft items & kits which are reasonably priced. Found some great bits for niece & nephew which they will love making and keep them busy. I have regularly ordered fr... See more

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Rated 5 out of 5 stars

Lovely craft items at very reasonable prices. Our order was sent out the same day and arrived within 24 hours. Unfortunately, the courier, Evri, brought the delivery time forward by 4 hours and... See more

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Rated 5 out of 5 stars

Brilliant product range - the craft bits we bought to keep our kids entertained over the christmas holidays are great quality and a big hit already. Items shipped extremely quickly too - order was sh... See more

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Rated 2 out of 5 stars

I recently bought the Halloween bats for my 6year old granddaughter to make. She loved the sewing part but all the child friendly glues we tried (including the Baker Ross tacky glue) just wouldn’t wor... See more

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Rated 5 out of 5 stars

Fuse Beads - My daughter says ‘They’re fun’. I bought these for my autistic daughter after she’d said she enjoyed doing them at school. She and her sister spent time making a few together (13 y/o). A... See more

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Rated 5 out of 5 stars

Fuse Beads - My daughter says ‘They’re fun’. I bought these for my autistic daughter after she’d said she enjoyed doing them at school. She and her sister spent time making a few together (13 y/o). A... See more

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Rated 4 out of 5 stars

Baker Ross id a company that offers a range of craft resourses for both individuals and groups There variety and standard of products are very good snd of reasonable cost There sales products offer... See more

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Rated 5 out of 5 stars

Order dispatched very quickly and in time for me to use the baskets as the main item to make at our Holy Week Event when families moved from Palm Sunday through to Easter Day, items made and eggs coll... See more

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Rated 4 out of 5 stars

Bought Christmas craft kits with several kits per pack. Reasonably priced and arrived quickly. Only gripe is that the kits are not really kits. You have to divide everything up and compile the parts... See more

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Rated 2 out of 5 stars

Usually very happy with Baker Ross products but had less good experiences this christmas. It was not clear the christmas sand art pack didn't come with sand, as these packs used to come complete. Lef... See more

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Rated 2 out of 5 stars

Very poor packaging, box of 6 paints put in a large cardboard box with other items and the box of paints moved about so much in the box that the box split in many places luckily the other items were n... See more

Rated 2 out of 5 stars

Unfortunately most of the toys did not work very well so the children lost interest . They were bought as novelty toys for children whilst waiting for their dinner instead of Christmas crackers. The l... See more

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Rated 3 out of 5 stars

Delivery was next day which was brilliant. However 2 of the crafts I ordered have so far fallen short of the normal standard. I had the union jack pompom craft but the pompoms didn't stay stuck for... See more

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Rated 3 out of 5 stars

Order arrived in plenty of time for Christmas crafts however some problems experienced when making up crafts. Paint used for stained glass angels too runny and leaked when drying coursing terrible... See more

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Rated 3 out of 5 stars

A cute little craft and we bought them for primary aged children. However, the children were unable make them. Adults are required to put the craft together and then children can colour them in. Disa... See more

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Rated 3 out of 5 stars

The contents were just as ordered but the delivery let you down this time. We had ordered some craft for a weekend children’s camp on Monday, and paid for 48 hour delivery. We hadn’t received it or... See more

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Rated 4 out of 5 stars

Thank you Baker Ross, but your delivery service let you down, as I paid for next day delivery. I accept I bought goods on a weekend but expected them on Tuesday. The courier sent a message to say th... See more

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Rated 3 out of 5 stars

I ordered some skin tones modelling clay, as a convenient way of getting some brown (not an easy colour to find separately). These come as eight different colours in a tub. The tub is more than a conv... See more

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Rated 1 out of 5 stars

Absolutely appalling service! My order never arrived. It was apparently lost? I waited for almost 2 weeks before receiving any notification of this. My order should have arrived in 2-3 days. This wa... See more

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Rated 3 out of 5 stars

Have made quite purchases from Baker Ross and always been delighted. Delivery is extremely prompt, so no complaints there! Unfortunately, this recent order, which included a pack of 12 fabric pens and... See more

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Rated 2 out of 5 stars

Abysmal products and customer service. Bought some modelling clay pots and craft kits for party bags and all the clay arrived completely dried out. I took a picture of a few of them and then threw th... See more

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Rated 3 out of 5 stars

The goods were lovely but fragile, so after being manhandled by the courier, most arrived broken or cracked. The packaging should have been much better! The courier tried to deliver 3 times after sc... See more

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Rated 3 out of 5 stars

The ladybirds I ordered were really good, I'd give them 5 stars. The crocodiles I got were rubbish, very poor quality. If I hadn't put the wrapping in the recycling before I tried them out, I would ha... See more

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Rated 4 out of 5 stars

Prompt delivery and well packaged. Items were as seen in the pictures. It would be helpful to have more detailed instructions for things like the pom pom dogs, especially for the children making them... See more

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Rated 1 out of 5 stars

Items poor quality and not fit for… Items poor quality and not fit for purpose . I purchased two small wooden advent calendars . The drawers wouldn’t stay in place . Fell out and of poor quality . A... See more

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Rated 1 out of 5 stars

I paid for next day delivery & my order didn't arrive until a week later. And then it was sent to a different address. Nobody has replied to me offering any form of compensation or to apologise. I sho... See more

Rated 4 out of 5 stars

Cannot say I have tested out this company thoroughly. I only purchased two sets of plastic bowls, which are just the size I need in the kitchen, though intended for children mixing paint. Came very qu... See more

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Rated 4 out of 5 stars

Really happy with most of the order and I love the range of choices. One small thing - lots of the packs say something like '4 sets included', meaning there are 4 full sets to make. However the lady... See more

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Rated 2 out of 5 stars

Not all the crafts worked. The basket weaving craft was impossible to build, which was upsetting for my child who had worked hard to decorate it. This product shouldn’t be sold, disappointing.

Rated 4 out of 5 stars

Straight forward to order. All arrived in 1 package. Would appreciate being able to stack promo codes - could not add free delivery even though order was a value of £100 plus. Any chance of reviewin... See more

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Rated 5 out of 5 stars

I’ve ordered from this shop many times and have always been really happy with both the products and service. Delivery times are exactly as stated (Ireland), and everything arrives carefully packed i... See more

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Company details

  1. Art Supply Store
  2. Children's Toys Store
  3. Craft Store

About Baker Ross

Written by the company

Craft Supplies Art Supplies Craft Activities OFFERS Contact Us



Inspiring creativity since 1974

We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.

We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!

Exclusive Products

With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.

Money back guarantee

All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

53K reviews

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Rated 5 out of 5 stars

I often use this company.

I often use this company and they are great. This time l received the usual, good quality items all sent via speedy delivery. I run children's craft mornings at church and really appreciate the way l can pick a theme and then easily find items on the Baker Ross website.
Many thanks!

January 30, 2026
Rated 4 out of 5 stars

Box and parcel

The contents had been slightly water marked and had seeped into one of the items because the box had water damage and was soaking wet
The items themselves were luckily not too damaged to make a difference but not baker ross’s fault but the courier company

January 29, 2026
Rated 2 out of 5 stars

Not all the crafts worked

Not all the crafts worked. The basket weaving craft was impossible to build, which was upsetting for my child who had worked hard to decorate it. This product shouldn’t be sold, disappointing.

January 19, 2026

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