Peacocks Reviews 1,465

Bought a pair of Alexa shaper blue jeans absolutely lovely for. So went back and a bought a black pair, same size etc, didn’t try in shop as of course had the blue ones and couldn’t be happier, HOWEVE... See more

Blouse arrived screwed up in bag, obviously a return. Button hole was sewn too tight to fasten. Returned via Evri cost me £2.99. No communication from them about refund. After 2 phone calls and 3 e-ma... See more

I wish I had read these awful reviews before buying from Peacocks online I have returned items to this company over 2 weeks ago .No refund as they have not received items .I have proof of postage bu... See more

I bought two packs of the non-VPL midi knickers which were a perfect fit when I put them on. However, within 15 minutes of wearing and walking about in them, they slipped right down. I took the unworn... See more

Just tried to install their app it doesn't work and given up - first got hung up on password does not auto fill or give option to enter password ended up copy and pasting then got to address same pro... See more

Ordered some festive shirts to take away for Christmas. Paid extra for speedy delivery . They never arrived. After some emails I was issued with a refund in january ...However not the express po... See more

Peacocks Trowbridge - my partner paid for his purchase with no change of expression from the sales person. She didn't even look at us. When we got home, the clothing still has the security tag on it..... See more

If I could give no stars I would. Having given a review about 3 weeks ago, I'm still waiting on my postage to be refunded for an order that was never received. Emailed about 4 times, sent a letter... See more

I shop regularly at Peacocks and their clothes etc. are fairly priced and there is an excellent choice. My most recent order was done online, to be collected at Peacocks store. Evri attempted delivery... See more

Beware when using Google pay or apple pay. What they DONT tell you at checkout is that if you pay by one of these methods for some reason you can't return in store for free but have yo pay return post... See more

Bought item online and returned in store , no refund received even on the email I received to confirm the return refund said ‘nil’ ? I queried this over the telephone to be told go back to store. Wen... See more

Returned an item of clothing to store on Oct 2.Recieved a a refund conformation .it's now Nov 18 after many emails and phone calls even writing to head office (Still haven't replied)no refund has arri... See more

Don’t purchase from their website… Purchased items through peacocks website on 23rd July. Still waiting for them to be delivered to the store. Unfortunately, peacocks use Evri as their chosen part... See more

Had a problem with an EVRI non delivery again! Spoke to customer service who immediately offered to resend the order. Checked again through webchat with Brandon who confirmed the reorder is on its wa... See more

Still waiting on a refund from December'24. Shocking customer service. Got lied to several times just to get me off the phone. Been back and forth between peacocks and Evri and no further forward. Abs... See more

If I could give zero, i would. Ordered 4 pairs of trousers for my daughter for school. 3 arrived. Took 3 weeks, 6 emails, 4 forms and 5/6 calls and resulted in a refund! Forms sent for me to sign wit... See more

My order hadn't arrived i emailed customer service and they were excellent in sorting out my order immediately. I didn't expect to hear of them straight away as it was a weekend but that didn't matte... See more

Ordered for 1st time online, opted for in store delivery as thoughts simple & quick. Delivery had 2 failed attempts as courier only went outside store opening hours. After 8 days I chased it up with e... See more

Would give no stars if I could, shocking customer service it's non existent ! From a large company I'd expect better, not received parcel and trying to get refund is like getting blood out of a stone!... See more

I had ordered the wrong size online and instead of posting it back I visited the store to make the return. Unfortunately, I didn’t catch his name, but he provided great service, was polite and went... See more

Tried to order clothes online. Tried for 2 days, orders created, but not fulfilled. Contacted them via chat, a waste of time. Called customer services twice which took over an hour in total. Again tot... See more

Spoke to Brandon via the chat option. I very helpful assistant and dealt with my issue quickly and efficiently. Parcel wasnt received through Evri and just sent back to Peacocks, which when speaking... See more

Absolute shocking customer service a joke ! Purchased two jumpers one completely fell apart in two hours of wear under seams of the arms and body. Bearing in mind I’d paid postage £3.99 to get t... See more

Always pop into Worthing Peacocks. I do not need/want anymore clothes. . . . But seem to find something I just "NEED" 🤭 Each member of staff are exceptionally pleasant helpful and willing. Refre... See more

Please be very very careful if you decide to shop with this company. I wish I had read the reviews before purchasing. I returned a product to store, handed it over and was sent a refund confirmatio... See more

Placed an order for several items, money came out of my bank account but no items delivered. Evri show tracking ' they are expecting my parcels ' no delivery still. Getting worried as ive lost my mon... See more

Be aware of this company if you don’t want to kiss your hard earned cash goodbye. The customer service is none existent. If you are actually lucky enough to speak to a “customer advisor” after bein... See more

If I could give zero stars, I would. Returned a parcel on 4th Oct, a month later I'm still awaiting a refund. Peacocks claim they haven't received it, Evri claim they don't have it either. Mistake... See more

Like so many other reviews on here. I have lost £80. Due to Evri failing to return my item to Peackocks Depot. What the hell is going on with these two companies. Absolute shambles. Peackocks won't pr... See more

I've always had good customer service in your Congleton Cheshire store and today was no exception. At a time of year when everyone is feeling the stress the young lady serving me was so cheerful an... See more

Went in store Weston Super Mare and ordered an item into the store in February! We'll it is now August! Basically the Evri delivery driver dumped my parcel on the floor somewhere in the uk and left i... See more

I returned some goods that had been ordered online and returned it via their preferred courier Evri and paid £2,99. I hadn't received a refund so after investigation I discovered that it was sitting... See more

£400 WORTH OF GOODS MY EMAIL TO: peacocks.co.uk​, customercare I made this order late Friday night May 30th. The very next day I rang lines ending 2184 & 2185 numerous times around 10am, but... See more

I returned my order in full on Monday 17th November, we are now 11th December and I have not received any acknowledgement from Peacocks on this return but more importantly I am not in receipt of my re... See more

Saw Dani Dyer tracksuit bottoms on line so decided to go in store to try on as sizing can be 'off'. Found them in an XL which is what I thought I'd need. Took them to try on.....absolutely huge and fa... See more

Wish I had read the reviews before! Purchased a selection of options online and only when I received the goods was I aware they could only be returned by post (at my cost) because of my payment method... See more

Went into my 92 year old mums Peacock store to exchange an item and the customer service from the manager was less than satisfactory. My mum had bought a Xmas present for her great grandson which was... See more

Ordered online and paid with my bank Requested deliver and paid the £1.99 extra to deliver to WsM store No acknowledgment received, chased email to customer support and no response yet after 2... See more

I ordered on line and paid for express delivery, that is delivery within 48 hours. The next day i was messaged to say my parcel was being delivered. It didnt arrive, nor did it arrive the next day. No... See more

Ordered 2 coats to try. Checked the website returns info and the policy mentions refunds in store with a PayPal purchase so decided to pay in 3. Coats arrive with paperwork that says no return to stor... See more

My first and last online order from Peacocks.Parcel from Evri was slightly open when I did open it fully 2 of 5 items were missing I rang Peacocks and explained the problem he obviously didn’t underst... See more

Placed an order 3.7.25 for 2 dresses and only received 1 and even that has a issue... its definitely the wrong size on the label so unfortunately too big... I have tried and tried to call them..s... See more

Placed an order 3.7.25 for 2 dresses and only received 1 and even that has a issue... its definitely the wrong size on the label so unfortunately too big... I have tried and tried to call them..s... See more