Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
5 Railton Road, MK42 7PN, Bedford, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very reliable, consistently excellent quality. Reasonable, very competitive pricing.Delivery within a week

Reply from Easyframe
Ordered a Large ( 30 inch by 15 inch ) made to measure Frame which arrived safely today . Excellent packaging !!!!
The Frame is Excellent Love it !!!!!
Quality product and very Solid
Very quick time frame from Ordering to Delivery
Really pleased and would recommend Easyframe

Reply from Easyframe
Really impressed: simple, no-frills interface which allows you to custom design the frame you want to your exact measurements with/without mount, etc.
So straightforward when wanting to get multiple frames with different vibes, and so much cheaper than going to a framing shop.
Totally seamless and the frames arrived a few days later.

Reply from Easyframe

Reply from Easyframe
Easy website to choose what you need. Quick despatch and delivery.
This is my first time using online store for frame and matt board so lessons to be learned. As matt board opening is too small for my design (cross stitch) when I measured my design.
I gave myself an extra 1/4 inch gap around my design so to make sure all edges of my design would be on show and as it’s fabric would give me some wiggle room as I didn’t need too much fabric around the border showing but some would be fine. Somehow looking back at the small print after order placed in the ‘fitting, full spec link’ you could click on, shown at bottom of my order. It seems the image size reduces when cutting. So gives the image size I ordered and then says a different size (smaller) that will done instead. Not fully understanding this at time of ordering I will know in future not to measure my image size but measure outside the image size and then add some. For now I will use the frame but not the matt board for this design. You live and learn and will give it another try when I next finish another cross stitch piece and maybe order another matt board for this piece at same time.

Reply from Easyframe
The experience was fast, efficient and accurate. My parcel arrived 3 days after ordering and I was so excited to open it. I had restored 2 Victorian seascape oil paintings and the frames that I chose complement them both beautifully. An absolutely bang on service. Thank you Easyframe. I will most certainly use you again.

Reply from Easyframe
This website is by far the best one out there. For navigation, choice, ease of use, selection, ordering, buying etc etc it's brilliant. But that's not all: there's so much helpful, useful information in it AND it's so easy to find and use. There are videos that cover EVERYTHING you could possibly want to know and do. And they're so professionally produced. It's a joy to use. As for the frames themselves - great prices, great choice, and great quality. Fast shipment and wonderfully packed. Five stars isn't enough! Well done guys! I'm blown away by what you do and how you do it!

Reply from Easyframe
I discovered EasyFrame online but then realised the head office was near my home in Northampton so started dropping in with my concert posters for framing….
A great team led by a fantastic owner who made me welcome every visit. My home is filled of artwork from concerts attended by my wife and I and we love every job the team completed for us…. It makes our house a home with display the posters framed so professionally by the team…
Great business - 5 out of 5

Reply from Easyframe
I had to come here and review this site... I am very pleased with the frame I purchased, its very high quality and fits my specifications perfectly. I will be a repeat customer.
Frame came in just a few days also.

Reply from Easyframe
I had never used this company before but took the plunge and ordered three bespoke frames. I cannot fault the experience I have had since! The frames arrived in great time, wonderfully packaged and well protected. They were of good quality and my prints look fantastic in them. I was very nervous about my measurements but apparently I did a good job, everything fitted perfectly!
Unfortunately, there was a scratch in the glazing of one of the frames so I sent them a message later that night, expecting a response possibly the next day. I got a reply within twenty minutes. Having then sent photographs of the scratch, replacement glazing was posted out the next day.
This level of customer service was unexpected but an absolute joy to receive. They have a loyal customer now. In fact, I have ordered from them again since; it was only a single mount, but they will be my go-to for future framing needs.
Thank you.

Reply from Easyframe

Reply from Easyframe
I ordered a frame to frame my cross stitch embroidery. The website is very easy to use for choosing a frame for my picture. I'm very happy with what I chose and received. Everything fits perfectly. The frame quality is excellent, and the order was completed and delivered quickly. Thank you.

Reply from Easyframe
Fantastic service. Can’t speak highly enough of Nick at Easyframe. Patient, professional and prompt service with a bespoke framing job for 10inch vinyls.
Good quality frames and mounts that are well packaged and delivered promptly by DHL. Would definitely recommend.

Reply from Easyframe
Everything was right about buying this frame. The pricing and options were clear on the web site, including exact and very clear information on measurements, including the card mount.
The comms were great, the frame arrived in a short time and was well wrapped. The frame was precisely made and now the picture is in, it looks brilliant.

Reply from Easyframe
Fantastic service - made to measure frame with huge choice of frames and mounts. Much cheaper than going to a framing service and exactly what I wanted. I like the upload feature which helped me visualise it.

Reply from Easyframe
I ordered the skinny black metal frames which were not quick to arrive it has to be said. You have to unscrew the frame to insert your picture and also the 'hooks' for hanging that slide into the frame. The whole process was very time consuming and fiddly and some of the joins show as there are gaps. I thought they were very expensive for what they are - especially considering its a DIY job. No, I wouldn't buy again.

Reply from Easyframe
Amazingly easy to order - Easyframe’s website allows you to upload a photo of your painting to see how it will look in a frame. The frames are made to very precise measurements. There are videos to explain how, for example, to attach a frame to a canvas stretcher frame. Super fast delivery and very secure packaging. Huge choice of frames. Great experience. Highly recommended.

Reply from Easyframe
Excellent service, fantastic quality frame and fantastic value for money.
Very fast delivery and very well packed.
Highly recommended.

Reply from Easyframe
Good quality, affordable and prompt delivery. Measuring for mount a bit fiddly as automatically adds mm to ensure overlap of picture and I didn't want pic in exact middle of frame. Would prefer exact measurement, but apart from that all good.

Reply from Easyframe
I have been using Easyframe for a number of years now. I regularly buy the canvas floating frames in various colours. They are fab quality, lovely range of colours and a great price. Always accurately cut to size and fast shipment. I can't recommend this company enough.

Reply from Easyframe
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.