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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of the products, highlighting the excellent finish and accurate measurements. The ordering process is described as amazingly easy, with a user-friendly framing design tool available on the website. People appreciate the wide selection of frames and mounts, as well as the ability to order custom sizes to the millimeter. Consumers are also very satisfied with the delivery service, noting the fast production and dispatch times. The frames are well-packaged, ensuring they arrive in perfect condition. The customer service is also highly regarded, with reviewers mentioning prompt and professional assistance. Overall, people express strong satisfaction with the seamless service and high-quality products, making them highly recommend this company.

Based on these reviews

Rated 5 out of 5 stars

Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of... See more

Company replied

Rated 5 out of 5 stars

I've used Easy frame for several frames over the past year and felt I really should leave a review. Every order I've place has been delivered quickly, always excellent quality, accurate measurements a... See more

Company replied

Rated 5 out of 5 stars

Wanted to duplicate another frame we had, mailed easyframe, Rob provided link to layout. Used layout tool to finalise our layout 4 apertures and dimensions replicated exactly what we wanted. Frame arr... See more

Company replied

Rated 5 out of 5 stars

Really impressed: simple, no-frills interface which allows you to custom design the frame you want to your exact measurements with/without mount, etc. So straightforward when wanting to get multi... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Can’t speak highly enough of Nick at Easyframe. Patient, professional and prompt service with a bespoke framing job for 10inch vinyls. Good quality frames and mounts that are well... See more

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Rated 5 out of 5 stars

I am in the process of re-framing my Mother's embroideries that she has made over the past few decades. As the measurements of her pictures are not standard, it has been invaluable to be able to order... See more

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Rated 5 out of 5 stars

Great first transaction I wish I'd discovered easyframe before as it made the process of buying a custom frame so much less daunting than I expected. I was amazed by the amount of choice with fra... See more

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Rated 5 out of 5 stars

What a brilliant company! Ordered Sunday evening and arrived Wednesday morning. There is a good choice of frames and mounts. I feature I particularly like is how you can uploaded a photo of your work... See more

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Rated 5 out of 5 stars

Came across Easy Frame by chance! Was searching for a frame suitable for a medal display and Easy Frame popped up! Gave me more options than other suppliers at a competitive price! Got exactly what... See more

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Rated 5 out of 5 stars

I ordered two large bespoke size frames. They arrived very quickly, very well packed. Competitor sites had offered me the precise same spec product at more than twice the price, so I thought I was... See more

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Rated 5 out of 5 stars

Amazingly easy to order - Easyframe’s website allows you to upload a photo of your painting to see how it will look in a frame. The frames are made to very precise measurements. There are videos to ex... See more

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Rated 5 out of 5 stars

Mount arrived and was bent, due to the packaging having been bent despite warning notices stuck on the outside. Clearly the fault of the delivery company rather than Easyframe. Contacted Easyframe s... See more

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Rated 5 out of 5 stars

Fast delivery despite Christmas/New Year Holidays. Ordered 31 Dec, delivered 8 Jan. and it is perfect! If you need a custom sized picture frame - look no further than EasyFrame!

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Rated 5 out of 5 stars

I'm very pleased with the frame for my embroidery that I ordered from easyframe.co.uk. I loved the quality of the materials and the craftsmanship. The website is very convenient for making a choic... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Easyframe for about 6 years and they offer a reliable and quick service. The materials seem good quality and the frames last a good while without sagging or warping. I enjoy the proces... See more

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Rated 5 out of 5 stars

I would give this company more stars if I could. I have used them for several picture mounts, the service is excellent, the quality is excellent, well packed item, the website is very simple to... See more

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Rated 5 out of 5 stars

Two orders placed so far, one for a border which was dispatched quickly, well packaged and excellent quality. Second was for two frames and an additional border, again dispatched quickly, well pack... See more

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Rated 5 out of 5 stars

The experience was fast, efficient and accurate. My parcel arrived 3 days after ordering and I was so excited to open it. I had restored 2 Victorian seascape oil paintings and the frames that I chose... See more

Company replied

Rated 5 out of 5 stars

I work as an artist and was finding it extremely difficult to get a mount with a particular inner mount size. I came across the easyframe website and used their simple to use tool to get the exa... See more

Company replied

Rated 5 out of 5 stars

Everything was right about buying this frame. The pricing and options were clear on the web site, including exact and very clear information on measurements, including the card mount. The comms were... See more

Company replied

Rated 5 out of 5 stars

Love these frames that are made quickly and brilliantly. The website is really user friendly and the instructions easy in terms of what you have to measure and the frames choices that you can make. I... See more

Company replied

Rated 5 out of 5 stars

Easyframe are probably the most customer focused supplier I've dealt with for some time. They are a communicative company that want to ensure you get the product you need for your project. After a... See more

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Rated 1 out of 5 stars

I would highly recommend purchasing elsewhere. Product is not worth the money. It comes with perspex and not glass. The perspex is also scratched (no protective layer on the perspex). They also staple... See more

Company replied

Rated 5 out of 5 stars

Perfect! Ordered 4 frames with everything added, also a mount and 2 extra pieces of acrylic for other projects. Ordered on the Wednesday and i had it all delivered that Friday! unbelievable tur... See more

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Rated 5 out of 5 stars

Great all rounder! Website easy to navigate and makes it very easy to visualise what you are creating. I messed up my measurements a bit so Kerry contacted me the very next morning. We spoke on the ph... See more

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Rated 1 out of 5 stars

Absolute trash product. They don’t send everything you need and there’s nothing easy about securing a canvas into the frame. When you flag the issues with the product, they tell you to hunt down som... See more

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Rated 5 out of 5 stars

Second time we have ordered from Easyframe. Our experience was exactly the same as the first time. Great communication, fast delivery, quality product, competitive price. Excellent website which... See more

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Rated 5 out of 5 stars

My order was processed quickly, I was kept updated on every step of the process and it was delivered extremely fast and very well packaged with the mounts being of excellent quality. No issues at all... See more

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Rated 5 out of 5 stars

Ordered a Large ( 30 inch by 15 inch ) made to measure Frame which arrived safely today . Excellent packaging !!!! The Frame is Excellent Love it !!!!! Quality product and very Solid Very quic... See more

Company replied

Rated 5 out of 5 stars

Ive used easy frames for a number of orders now and each time they have been brilliant , quick delivery by DHL in very good packaging which ensures your frames arrive in perfect condition. The choice... See more

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Rated 1 out of 5 stars

Bought a frame and mount... the mount was incorrectly sized as evidenced by photos and a video. Communications with the customer service team were abrupt and ultimately did not lead to a resolution. W... See more

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Rated 5 out of 5 stars

I had an issue with my order but customer service responded incredibly quickly and sorted everything out for me. It's great if everything runs smoothly, but I'm always extra impressed if a company han... See more

Company replied

Rated 5 out of 5 stars

I love love love, Easyframes. I've used them a few times now, and I'm never disappointed. Great, easy to use website, plenty of choice, and lots of add-on options so you can get just what you need. Fa... See more

Company replied

Rated 5 out of 5 stars

Good quality, affordable and prompt delivery. Measuring for mount a bit fiddly as automatically adds mm to ensure overlap of picture and I didn't want pic in exact middle of frame. Would prefer exact... See more

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Rated 5 out of 5 stars

I have been using Easyframe for a number of years now. I regularly buy the canvas floating frames in various colours. They are fab quality, lovely range of colours and a great price. Always accurately... See more

Company replied

Rated 5 out of 5 stars

I have been using this company for over 8 years, and they never disappoint. I primarily order custom picture mounts and the delivery (although it's perhaps not the cheapest around) is always very spee... See more

Company replied

Rated 5 out of 5 stars

I ordered 4 frames for my son's graduation photos. Every aspect of the order was fulfilled to perfection - the frame and mounts are nicely made, it was all packaged well and delivered within 4 days. V... See more

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Rated 5 out of 5 stars

Wow what a brilliant company to deal with! 💯 happy! 🙂 From first checking their website, going through to choosing my picture frames, then the well packaged delivery. Everything was spot on, I'... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the frame, mount and delivery, exactly what I wanted. Ordering through the website was straightforward and easy as sizes are automatically calculated from the dimensions you give of... See more

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Rated 5 out of 5 stars

Just received my custom-made picture frame with mount from EasyFrame, and it’s absolutely perfect for my pastel painting. Really impressed with the speed of delivery and the quality of the craftsmansh... See more

Company replied


Company details

  1. Picture framing shop

Written by the company

The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent all round

Very reliable, consistently excellent quality. Reasonable, very competitive pricing.Delivery within a week

30 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Hi Mr Deacon,
Thank you for the brilliant feedback! Delighted to hear you’ve found us reliable with consistently great quality, fair pricing, and swift delivery. If you ever need advice on sizing, mounts or glazing, just shout. And if you share a pic of your frame in situ, tag @easyframe_uk on instagram — we love seeing finished results!

— Nick & the EasyFrame team

Rated 5 out of 5 stars

Ordered a Large ( 30 inch by 15 inch )…

Ordered a Large ( 30 inch by 15 inch ) made to measure Frame which arrived safely today . Excellent packaging !!!!
The Frame is Excellent Love it !!!!!
Quality product and very Solid
Very quick time frame from Ordering to Delivery
Really pleased and would recommend Easyframe

28 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Hi Ian,
Thanks so much for the fantastic review — and for trusting us with your 30” × 15” made-to-measure frame. We’re thrilled it arrived safely, the packaging did its job, and you’re happy with the build quality and quick turnaround. If you ever need another custom size or advice on mounts/glazing, we’re here to help. We’d also love to see it on the wall — feel free to tag @easyframe_uk!
Thanks again for the recommendation.

— Nick & the EasyFrame team

Rated 5 out of 5 stars

Easy, accurate, great value, great quality

Really impressed: simple, no-frills interface which allows you to custom design the frame you want to your exact measurements with/without mount, etc.

So straightforward when wanting to get multiple frames with different vibes, and so much cheaper than going to a framing shop.

Totally seamless and the frames arrived a few days later.

12 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Hi FMR,

Thank you so much for the great review! We’re really pleased to hear you found our design tool straightforward and that your frames arrived quickly. It’s brilliant to know you’re happy with both the quality and value — exactly what we aim for.

We really appreciate you taking the time to share your experience!

Best regards,
Nick & the EasyFrame Team 🎨🖼️

Rated 5 out of 5 stars

Good value

Good price. Well made, attractive frames.

17 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Hi Richard,

Thanks so much for your kind words! We’re really glad you found the frames well made and great value — that’s exactly what we aim to deliver. Appreciate you taking the time to leave a review!

Best wishes,
Nick & the EasyFrame Team 🖼️

Rated 5 out of 5 stars

Easy website to choose what you need

Easy website to choose what you need. Quick despatch and delivery.
This is my first time using online store for frame and matt board so lessons to be learned. As matt board opening is too small for my design (cross stitch) when I measured my design.
I gave myself an extra 1/4 inch gap around my design so to make sure all edges of my design would be on show and as it’s fabric would give me some wiggle room as I didn’t need too much fabric around the border showing but some would be fine. Somehow looking back at the small print after order placed in the ‘fitting, full spec link’ you could click on, shown at bottom of my order. It seems the image size reduces when cutting. So gives the image size I ordered and then says a different size (smaller) that will done instead. Not fully understanding this at time of ordering I will know in future not to measure my image size but measure outside the image size and then add some. For now I will use the frame but not the matt board for this design. You live and learn and will give it another try when I next finish another cross stitch piece and maybe order another matt board for this piece at same time.

14 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thank you for your feedback.
By default, our website sets the mount aperture to overlap the entered image size by 3mm on each side, as most customers frame photographs or prints and require this overlap to secure the image. This is a standard practice among online picture framing services.
However, on our website you can choose the 'Exact Size' option during the design process to have the aperture cut precisely to your specified dimensions.
If you do want to reorder the mount in an updated size, please drop me an email and I will workout a discounted price as a gesture of goodwill.
Kind Regards
Rob Zanna

Rated 5 out of 5 stars

The experience was fast

The experience was fast, efficient and accurate. My parcel arrived 3 days after ordering and I was so excited to open it. I had restored 2 Victorian seascape oil paintings and the frames that I chose complement them both beautifully. An absolutely bang on service. Thank you Easyframe. I will most certainly use you again.

16 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Hi Michael,

What a wonderful review — thank you! We’re so pleased everything arrived quickly and that the frames complement your restored Victorian seascapes so well. It sounds like a stunning project, and we’re thrilled to have played a small part in finishing it off.

Thanks again for choosing us — we’d love to help with your next framing project!

Best regards,
Nick & the EasyFrame Team 🎨🖼️

Rated 5 out of 5 stars

Fantastic website - the best for framing by MILES!

This website is by far the best one out there. For navigation, choice, ease of use, selection, ordering, buying etc etc it's brilliant. But that's not all: there's so much helpful, useful information in it AND it's so easy to find and use. There are videos that cover EVERYTHING you could possibly want to know and do. And they're so professionally produced. It's a joy to use. As for the frames themselves - great prices, great choice, and great quality. Fast shipment and wonderfully packed. Five stars isn't enough! Well done guys! I'm blown away by what you do and how you do it!

10 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Hi Alex,

Thank you so much for taking the time to write such detailed feedback. We’re absolutely delighted to hear you found the website easy to use and packed with helpful info — the videos are something we’ve worked hard on, so it’s fantastic to know they’ve hit the mark.

Your kind words about our service, quality and pricing really mean a lot to the whole team. Thanks again for your amazing support — we’re genuinely blown away by your feedback!

All the best,
Nick & the EasyFrame Team 🎨🖼️

Rated 5 out of 5 stars

I discovered EasyFrame online but then…

I discovered EasyFrame online but then realised the head office was near my home in Northampton so started dropping in with my concert posters for framing….

A great team led by a fantastic owner who made me welcome every visit. My home is filled of artwork from concerts attended by my wife and I and we love every job the team completed for us…. It makes our house a home with display the posters framed so professionally by the team…

Great business - 5 out of 5

3 July 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thanks so much, John! 🙌
It’s been great being part of your framing journey and helping bring all those concert memories to life. We’re thrilled you’ve enjoyed visiting us and that your posters have helped make your house feel like a home.

Really appreciate the kind words and continued support — means a lot to the whole team. 🎶🖼️

Regards,
Nick & the EasyFrame Team

Rated 5 out of 5 stars

Excellent business

I had to come here and review this site... I am very pleased with the frame I purchased, its very high quality and fits my specifications perfectly. I will be a repeat customer.
Frame came in just a few days also.

9 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thanks so much, George! 🙌
We’re really pleased to hear you’re happy with the frame quality and that it arrived so quickly. Great to know everything fit perfectly and that we’ll be seeing you again soon!

If you share a photo on Instagram, don’t forget to tag @easyframe_uk to enter our October competition for a chance to win a £50 voucher! 💙

Regards,
Nick & the EasyFrame Team

Rated 5 out of 5 stars

Incredible Customer Service

I had never used this company before but took the plunge and ordered three bespoke frames. I cannot fault the experience I have had since! The frames arrived in great time, wonderfully packaged and well protected. They were of good quality and my prints look fantastic in them. I was very nervous about my measurements but apparently I did a good job, everything fitted perfectly!
Unfortunately, there was a scratch in the glazing of one of the frames so I sent them a message later that night, expecting a response possibly the next day. I got a reply within twenty minutes. Having then sent photographs of the scratch, replacement glazing was posted out the next day.
This level of customer service was unexpected but an absolute joy to receive. They have a loyal customer now. In fact, I have ordered from them again since; it was only a single mount, but they will be my go-to for future framing needs.
Thank you.

3 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thank you so much, Judith! 🙌
We really appreciate your kind words and are delighted you’re happy with your frames and the service you received. It’s great to hear everything fitted perfectly and that your prints look fantastic.

We’re thrilled to have earned a loyal customer — and don’t forget, if you share a photo on Instagram, tag @easyframe_uk to enter our October competition for a chance to win a £50 voucher! 💙

Regards,
Nick & the EasyFrame Team

Rated 5 out of 5 stars

Solidly made, easy to fit

Solidly made, easy to fit floating frame.

3 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thanks, Evan! 🙌
Great to hear you found the floating frame solid and easy to fit. If you share a photo on Instagram, don’t forget to tag @easyframe_uk to enter our October competition for a chance to win a £50 voucher! 💙

Regards

Nick

Rated 5 out of 5 stars

A frame for my cross stitch picture

I ordered a frame to frame my cross stitch embroidery. The website is very easy to use for choosing a frame for my picture. I'm very happy with what I chose and received. Everything fits perfectly. The frame quality is excellent, and the order was completed and delivered quickly. Thank you.

4 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thanks so much, Svetlana! 🙌
We’re thrilled your cross-stitch fits perfectly and that you found our website easy to use. Great to hear you’re happy with the frame quality and quick delivery too. Don’t forget to tag @easyframe_uk in a photo of your framed piece to enter our October competition for a chance to win a £50 voucher! 💙

Rated 5 out of 5 stars

Bespoke 10 inch vinyl frames

Fantastic service. Can’t speak highly enough of Nick at Easyframe. Patient, professional and prompt service with a bespoke framing job for 10inch vinyls.
Good quality frames and mounts that are well packaged and delivered promptly by DHL. Would definitely recommend.

3 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thanks so much for the fantastic review! 🙌
Really pleased you’re happy with the 10” vinyl frames and our service. We always aim to make the whole process easy from order to delivery.

If you’d like to show off your framed vinyl, we’d love to see them — tag us on Instagram @easyframe_uk and you could be in with a chance of winning a voucher in the coming weeks! 🎶🖼️

Rated 5 out of 5 stars

Better than great - in every way

Everything was right about buying this frame. The pricing and options were clear on the web site, including exact and very clear information on measurements, including the card mount.
The comms were great, the frame arrived in a short time and was well wrapped. The frame was precisely made and now the picture is in, it looks brilliant.

15 September 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thanks so much, Nick! 🙌
We really appreciate your kind words — it’s great to hear everything from the website to delivery hit the mark. Glad you’re pleased with how the frame turned out once your picture was in!

If you’d like to show it off, tag us on Instagram @easyframe_uk — we love seeing customer creations and you could be in with a chance to win a voucher soon! 🖼️✨

Rated 5 out of 5 stars

Fantastic service

Fantastic service - made to measure frame with huge choice of frames and mounts. Much cheaper than going to a framing service and exactly what I wanted. I like the upload feature which helped me visualise it.

1 October 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thanks so much, Sam! Delighted the made-to-measure frame, big choice of frames & mounts, and the upload tool hit the mark—and that you found it great value too. If you share a pic of the finished piece on Instagram and tag @easyframe_uk, you’ll be in with a chance of winning a voucher in the coming weeks. Thanks again for choosing us!

— Nick & the EasyFrame team

Rated 2 out of 5 stars

I ordered the skinny black metal frames…

I ordered the skinny black metal frames which were not quick to arrive it has to be said. You have to unscrew the frame to insert your picture and also the 'hooks' for hanging that slide into the frame. The whole process was very time consuming and fiddly and some of the joins show as there are gaps. I thought they were very expensive for what they are - especially considering its a DIY job. No, I wouldn't buy again.

23 September 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thank you very much for your review, and I apologise if you found the framing process complicated.

I have checked the timing of your order and can confirm that it was placed on the evening of Friday, September 12. During the order process, our website indicated that the order would be dispatched on or before Wednesday, September 17, which aligns with our guarantee of 1-3 working days for manufacturing and dispatch. Your order was dispatched on schedule, and delivery was completed on Thursday, September 18.

Unlike wooden frames, which have corners permanently joined with wedges and glue, aluminum frames are connected with removable corner brackets that need to be disassembled to fit the artwork. If you are unfamiliar with this type of frame, it may require a bit of extra effort to align the corners properly. We have demonstration videos on our website that guide you through the fitting process and show how to secure the hanging fixtures in place. You can find links to these videos in your confirmation emails. However, please do not hesitate to contact me directly if you need any further assistance.

Rob

Rated 5 out of 5 stars

Amazingly easy to order

Amazingly easy to order - Easyframe’s website allows you to upload a photo of your painting to see how it will look in a frame. The frames are made to very precise measurements. There are videos to explain how, for example, to attach a frame to a canvas stretcher frame. Super fast delivery and very secure packaging. Huge choice of frames. Great experience. Highly recommended.

22 September 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thank you so much for the wonderful feedback! We’re delighted you found the website tools, videos and frame choices helpful, and that everything arrived safely and quickly. Great to know the process was easy from start to finish – your recommendation means a lot to us!

— Nick & the EasyFrame team

Rated 5 out of 5 stars

Highly recommended frame company

Excellent service, fantastic quality frame and fantastic value for money.
Very fast delivery and very well packed.
Highly recommended.

16 September 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thank you, Simon! We’re so pleased you’re happy with the quality, service and value. Great to know your frame arrived quickly and well packed. Really appreciate the recommendation!

— Nick & the EasyFrame team

Rated 5 out of 5 stars

Good quality

Good quality, affordable and prompt delivery. Measuring for mount a bit fiddly as automatically adds mm to ensure overlap of picture and I didn't want pic in exact middle of frame. Would prefer exact measurement, but apart from that all good.

17 September 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Thanks for the feedback, Steve! Great to hear you’re happy with the quality and delivery. You’re right that our mounts are set to overlap slightly by default, but if you’d prefer an exact measurement you can tick the “specify exact size” box when ordering. That way it will cut to the precise size you enter. Hope that helps for next time, and thanks again for your order!

— Nick & the EasyFrame team

Rated 5 out of 5 stars

Brilliant frames and service

I have been using Easyframe for a number of years now. I regularly buy the canvas floating frames in various colours. They are fab quality, lovely range of colours and a great price. Always accurately cut to size and fast shipment. I can't recommend this company enough.

18 September 2025
Unprompted review
Easyframe logo

Reply from Easyframe

Saskia, thanks so much for your continued support over the years. We’re delighted you love the quality and colour range of our floating frames. Knowing you can rely on us for accuracy and speed is exactly what we strive for!

— The EasyFrame team

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