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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Consumers express widespread dissatisfaction with the company's products, citing concerns about their substandard quality and significant discrepancies from advertised descriptions. People report that the items they received often look and feel cheap, with issues such as chemical smells, visible marks, and poor-quality materials being frequently mentioned. Additionally, many customers have voiced frustration regarding order fulfillment and delivery. Reviewers report extended shipping times, with products often arriving much later than expected, sometimes even after significant delays. Consumers also report challenges with the return and refund processes, including difficulties in getting responses from customer service and encountering obstacles when attempting to return items.

Based on these reviews

Rated 1 out of 5 stars

I've been emailing them since last year regarding a defective bag product where the dye from a red bag I ordered completely rubbed off on a white bag I ordered in the same style. They never responded... See more

Rated 1 out of 5 stars

Please don’t order from them. Ordered off the back of a TikTok advert. Item came, terrible quality and absolutely nothing like the item advertised. Asked for a return and got information from Edyisa t... See more

Rated 1 out of 5 stars

Ordered a suede jacket... arrived much later than the estimated date. This resulted in not being there for Christmas as it shipped from China.... not from within the UK as was implied by the website... See more

Rated 1 out of 5 stars

L'ordine effettuato il 6 aprile dopo un mese non è stato consegnato correttamente. Non è mai arrivato al mio indirizzo. Ho scritto molte mail senza risposta. Pessimo servizio. The order placed on A... See more

Rated 4 out of 5 stars

Took really long to arrive and not great updates on where your parcel is but a really lovely and unique product that is great quality.

Rated 3 out of 5 stars

i ordered the viral shirt- after reading some reviews i thought it seemed sketchy, but got a text from Lindsay at the company offering me a discount code after going back and forth deciding to order o... See more

Rated 1 out of 5 stars

I returned the Medium Everyday Bag due to size and quality issue. The Edyisa customer service (help email address) replied on the return address. I spent my own money to ship the bag back to China. 5... See more

Rated 1 out of 5 stars

Whatever you do, don't fall into their fake marketing. I never received my product, made a dispute with my bank and they clearly forged documentation. I also reached out multiple times and received no... See more

Rated 1 out of 5 stars

Poor quality item delivered which I returned. After chasing where my refund is I have been told that as I have chased this up 1 month after my return delivery a refund is not possible. So I am being... See more

Rated 1 out of 5 stars

I ordered a top in April and received a purchasing and shipping confirmation, but my order never arrived in Germany. After countless emails asking if they could assist me in checking where my order... See more

Rated 1 out of 5 stars

Only given 1 star as no option to leave 0 star!!! Brought a pair of suede boots, turned up with glue on the front, poor quality, so cheaply made. They said I must pay return delivery to China £40, the... See more

Rated 1 out of 5 stars

I ordered these shoes and am very DISAPPOINTED with the quality. The material has a strong CHMICAL smell, and the shoes are extremely lightweight, which raises serious doubts for me about whether they... See more

Rated 1 out of 5 stars

Ordered my item at the start of may for my birthday it’s not the 29th may and it still hasn’t arrived I’ve messaged them twice with no responsive and my tracking location keeps changing from differe... See more

Rated 1 out of 5 stars

I ordered a jacket back in November and decided it was best to return the jacket. This took place in December. It has been a long returns process which is understandable as it’s going back to China.... See more

Rated 1 out of 5 stars

Bought on line in 15th of November 2025. Items received on 26th of December 2025 directly from china!!! Quality is very very very bad. But too late to return and seriously after 1 month waiting for... See more

Rated 1 out of 5 stars

I also fell into the trap of this scammy company. Says UK-based but clearly not. I placed an order 10 days ago and don't even have a confirmation that it has shipped. Should have looked at these rev... See more

Rated 1 out of 5 stars

Do not purchase from this company! I wish I could give 0 stars. Item arrived damaged and was asked to return to a fake address in china. Company stopped replying to emails 6 months ago. Contact... See more

Rated 1 out of 5 stars

It's a scam! Do not order! What a joke. Ordered £90 boots arrived cheap, tacky glue all over the sides. Worth max £10 if that💩 and returning process is another nightmare! Sending back to China for £3... See more

Rated 1 out of 5 stars

Frauds! This is scam over wide web! They take money for DHL service, but they send goods with other services. Delivery take 1 month from China, nothing said about this in web. Shoes hard bad low c... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS WEBSITE ITEM WAS DESCRIBED AS LEATHER - TOOK NEARLY A MONTH TO ARRIVE FROM CHINA - CHEAP PLASTIC AND NOTHING LIKE DESCRIPTION. RETURNS ARE NOT EASY - YOU HAVE TO RETURN... See more

Rated 1 out of 5 stars

SCAM ALERT! Do not buy from this company. The products do not match their advertisement and when you try to return they make it so difficult. Their items are from China so to make a return it can co... See more

Rated 1 out of 5 stars

My mum bought me a pair of brown suede boots from this company for Christmas. She didn’t receive any order confirmation, shipping details, or updates at all, and the boots didn’t arrive in time... See more

Rated 1 out of 5 stars

Scammers!!! That’s all I can say about this “company”. Very poor quality products that look and smell cheap, nothing like advertised. Promised a shipping fee refund but stopped replying to emails and... See more

Rated 1 out of 5 stars

It's a scam! I bought some boots on December 8th for almost €150 and they never arrived!!! Una truffa!! Ho comprato dei stivali l’8 dicembre quasi a 150€ e mai arrivati!!! Non comprate!!

Rated 1 out of 5 stars

I ordered a top, it was broken as soon as I opened it. Luckily it was only the strap having come off so it meant I could sew it back. But the customer service team said they’d ship me another one and... See more

Rated 1 out of 5 stars

Terrible. They have this super nice website and say they are UK based but the products clearly are made and shipped from China. Also they say “suede” but quality of the boots is horribly low and the... See more

Rated 1 out of 5 stars

scam, didnt even come and their page for emails doesn’t even work - got bank involved so was sorted but they’re such scammers

Rated 1 out of 5 stars

Consumer warning This company appears under multiple different names / spellings (e.g. “edyisa” and variations), making the responsible legal entity unclear. Order confirmation reference... See more

Rated 1 out of 5 stars

This company is a joke! They never delivered my order and there is a huge gap in the tracking process that proves that. But they say they have proof of delivery and refuse a refund!

Rated 1 out of 5 stars

I wish I could put zero !! DO NOT BUY FROM THIS COMPANY. IT IS A SCAM. I bought boots for $180 and I even received a text that they were delivered and I have no boots but they got my money. Unreal!... See more

Rated 1 out of 5 stars

Real rating is 0 but won’t let you do that Absolute SCAM of a company. All looks great on the website. Completely FAKE and products are nothing like it. Say refunds are no problem and on the w... See more

Rated 1 out of 5 stars

Don’t order from this site. I purchased shoes. Indicated it was delivered but I never the got delivery. There is no phone to contact. I sent email and never got the reply. So sad

Rated 1 out of 5 stars

no updates after a week after order, DO NOT ORDER THUS BRAND IS A SCAM ONLY SENDS TO INFLUENCERS AND TAKES UR MONEY

Rated 1 out of 5 stars

ordered a top that took ages to come, when it eventually arrived it was too small and I am currently being ignored in my requests for a return

Rated 1 out of 5 stars

Do not buy from this company. I have sent a bag to address it came from, but it came back to me... Very slow comunication. Goods are from Ali Express, low quality. Some kind of fake company with... See more

Rated 1 out of 5 stars

WARNING! I ordered a bag from this website and its shipped from China - it took over 3 weeks to arrive (so missed Xmas) when I went to return it - you have to return it to China! and it cost £29!!!... See more

Rated 1 out of 5 stars

I tried to return an item and there is no way of returning it , no place to ship to , I have emailed and Instagram DMed and no one even got back to me . The item doesn’t even fit . Such bad service

Rated 1 out of 5 stars

Would give 0 Complete scammers. I hope people think to check reviews before ordering

Rated 1 out of 5 stars

They don’t respond to emails. I never received my product. This website IS A SCAM. Please do not be like my mom and buy something from this website.

Rated 1 out of 5 stars

i ordered a top from here which took a month to be delivered.. i also ordered some boots which the heel snapped in the first hours of wearing them :(


1.3

Bad

TrustScore 1.5 out of 5

118 reviews

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Rated 1 out of 5 stars

It's a scam/truffa

It's a scam! I bought some boots on December 8th for almost €150 and they never arrived!!!

Una truffa!! Ho comprato dei stivali l’8 dicembre quasi a 150€ e mai arrivati!!! Non comprate!!

31 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered these shoes and am very disappointed

I ordered these shoes and am very DISAPPOINTED with the quality. The material has a strong CHMICAL smell, and the shoes are extremely lightweight, which raises serious doubts for me about whether they are made of genuine leather or not. The brand REFUSED to cover return shipping, and I was told I would have had to return the shoes to CHINA at my own expense, exceeding 20€.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam! Do not order! What a joke. Ordered £90 boots arrived cheap, tacky glue all over the sides. Worth max £10 if that💩 and returning process is another nightmare! Sending back to China for £30! What an absolute scam! They should be banned in UK. Or are we living in 3rd world country now? Who is controlling these scam businesses?

8 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

Only given 1 star as no option to leave 0 star!!! Brought a pair of suede boots, turned up with glue on the front, poor quality, so cheaply made. They said I must pay return delivery to China £40, then they'lldecide whether or not I qualify for a refund!!!!!void at all costs!!

10 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT! Do not buy from this company. The products do not match their advertisement and when you try to return they make it so difficult. Their items are from China so to make a return it can cost you. For example, I bought a bag for $100.00 the quality was not what it advertised. It was smaller and not made of leather. I tried to return it through the Post Office they were charging me $72.00 to return. I reached out to them several time. they continoulsy responded with a 20% refund. I believe the responses are AI generated. Dont buy from them!

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Bad bad bad

Bought on line in 15th of November 2025. Items received on 26th of December 2025 directly from china!!!
Quality is very very very bad. But too late to return and seriously after 1 month waiting for delivery I didn’t want to lost my time to figure out how to return!

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a suede jacket..

Ordered a suede jacket... arrived much later than the estimated date. This resulted in not being there for Christmas as it shipped from China.... not from within the UK as was implied by the website. On arrival the jacket wasn't actually suede but rather more of a cheaper moleskin looking material and came up bigger than the size guide indicated. I've being trying to return it for the past week or so but have had not reply from my email. Hopefully they'll yet get in touch accept the refund and I'll improve this review.

Would recommend avoiding.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Frauds

Frauds! This is scam over wide web! They take money for DHL service, but they send goods with other services. Delivery take 1 month from China, nothing said about this in web. Shoes hard bad low cheap quality arrives to buyers. But shop writes "leather" in their web. I ordered 4 December ,shoes arrived 5 January. Most cheap bad shoes what I ever saw for such money.

This sh#t cost maximum 10$ in China but we pay over 100$ to frauds from Edyisa I made case with my bank towards these scammers. Any guy who read that comment - make the same. If possible make case with police too. We should stop this scam

About bad quality support service I keep silence, because they don't have any service

4 December 2025
Unprompted review
Rated 1 out of 5 stars

My mum bought me a pair of brown suede…

My mum bought me a pair of brown suede boots from this company for Christmas. She didn’t receive any order confirmation, shipping details, or updates at all, and the boots didn’t arrive in time for Christmas. We had to chase the company by email just to find out what was happening.

When they finally arrived, it was immediately obvious they were not worth the £100+ price tag. The boots were not suede as advertised and were made from very poor-quality material. There were visible marks all over them, and the small gold metal detailing was chipped and had black marks on it.

On opening the box, there was a very strong chemical and plastic smell, which was really unpleasant. I feel awful that so much money was wasted, especially as the website looked trustworthy and professional.

I would not recommend this company at all. For the price, the quality is extremely disappointing — I’ve seen better-made items from fast-fashion brands. Please don’t waste your money.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Don’t order from this site

Don’t order from this site. I purchased shoes. Indicated it was delivered but I never the got delivery. There is no phone to contact. I sent email and never got the reply. So sad

30 December 2025
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING! I ordered a bag from this website and its shipped from China - it took over 3 weeks to arrive (so missed Xmas) when I went to return it - you have to return it to China! and it cost £29!!!

Also I found exactly the same bag on Amazon for half the price.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

scam

scam, didnt even come and their page for emails doesn’t even work - got bank involved so was sorted but they’re such scammers

4 December 2025
Unprompted review
Rated 1 out of 5 stars

EDYISA IS A SCAM

They don’t respond to emails. I never received my product. This website IS A SCAM. Please do not be like my mom and buy something from this website.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Consum Warning

Consumer warning

This company appears under multiple different names / spellings (e.g. “edyisa” and variations), making the responsible legal entity unclear.

Order confirmation referenced express delivery, which later changed to explanations about handmade products and extended timelines.

After requesting cancellation, I received a written confirmation that no costs would be incurred, yet no refund was processed.

At the same time, emails from another account claimed the order was shipped, with a non-functioning tracking link.

Since then, there has been no response.

Buyers should proceed with caution and carefully document all communication.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Stay away at ALL costs, it’s Dropshipping

Terrible. They have this super nice website and say they are UK based but the products clearly are made and shipped from China. Also they say “suede” but quality of the boots is horribly low and the smell is very harshly chemical. I would not trust wearing those. I have asked for a refund and hope to get it but I’m quite hopeless.

Edit to add: they also remove comments on Instagram, leaving just the fake ones full of hearts. Scammers

13 December 2025
Unprompted review
Rated 1 out of 5 stars

not good

i ordered a top from here which took a month to be delivered.. i also ordered some boots which the heel snapped in the first hours of wearing them :(

6 December 2025
Unprompted review
Rated 1 out of 5 stars

I tried to return an item and there is…

I tried to return an item and there is no way of returning it , no place to ship to , I have emailed and Instagram DMed and no one even got back to me . The item doesn’t even fit . Such bad service

28 November 2025
Unprompted review

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