Edyisa Reviews 118

If I could give this company zero stars I would. The coat looks nothing like the images, the material is cheap and it's a terrible fit. I requested a refund to be told that "UK storage is currently shut down" which means returns can only be sent to China at the cost of the buyer, or you can receive a 30% refund. This information is deliberately concealed on the website and so it appears you can return items easily and quickly. I have requested a refund and despite being assured that it has been sent unsurprisingly it hasn't arrived. Do not buy from this company.

Ordered the suede coat. Totally different quality to the one advertised. Contacted and they offered 50% refund or to ship back to China (despite their website saying London based) at my own cost. Decided not to chance returning, paying postage and then not getting a refund anyway and opted for the partial refund. A confirmation email was received to say this was processed and would take 5-7 days. Never received the refund and now do not get a reply. AVOID!!!!

Poor communication when trying to return the purchase… stuck with a bag I don’t like

Avoid fraudulent company

SCAM! do not buy from this company!
100% scam, they steal and use pictures from influencers and claim that the product they are wearing is theirs!
Scam scam scam. Double check everything. Just DONT trust!

I purchased the suede bag and the blazer. I purchased the brown blazer but the color I received was incorrect camel which did not fit or look like the photos or reviews online. The bag however, was actually cute and looked like the photos so I don’t mind keeping it the only thing is that it has a smell to it. I did message them about the blazer and they didn’t reply for a week so I had a feeling something was wrong. After looking at the reviews I realized I should have ordered from a better company. After a while I finally received a response and they gave me the same story as well except they also gave me the option to receive a 30% refund or return to their China address. This time I responded with asking for their China address. Had I known they were coming from China I also would not have ordered. Anyway, here’s the address and info for their china location for anyone who wants to try and send it back. I’m afraid that even if I return, it will somehow get lost and I will never get my money back after paying for shipping too.

Return Address:

• Room: 702, 7th Floor, Building 1, Lihao Digital Industrial Park

• Town: Fenggang Town

• City: Dongguan City

• Province: Guangdong Province

• Postal Code: 523686

• Country: China

• Attention to: KUAYANGYUNLIAN

• Contact Number: +86 15914182747

First of all, on their website they say they are in London and that is a lie. It is all from China. I ordered a blazer that they said was suede and it is made of maritime material. It is polyester. I want to return it and they tell me that I have to send it to China, that the offices in London are closed. LIE, THEY DO NOT EXIST. That I have to pay the shipping to China when I supposedly ordered it from London. It is all a bit of a scam and the quality is infinitely poor. DO NOT BUY!!!
They also said that shipping took between 5 and 7 days less and it took me almost 20. Obviously it didn't come from London as they claim.
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I ordered a suède coat but it was totally different from what Ive ordered, it didn't even come close to the item they had online. They don't respond to my messages to return. Money totally wasted. I see that they've done this to more people. How can we report this business and make sure other people aren't affected?⁰

Stay clear of this website, total scam. Your items will look nothing like they do on the website, and you have to pay to ship back to China for anything you don't want. I would say you get what you pay for, but they're not that cheap and the stuff is still garbage.

A fraud! The jacket is not even close to pictures and when I asked to return they gave me an address in China and return on my own expenses!
be careful, it's waste of money

Products shipped from China which you unfortunately don't know until you've already ordered. The product itself isn't TOO awful it just isn't quality and doesn't look like the pictures on the website. If I had known before ordering that it was coming from China I wouldn't have ordered, this is very misleading as they list their company address as Liverpool. Have contacted them several times for a return address (which from reading the reviews will be in China) and am just being ignored. They have a returns piece on their page but it doesn't actually give you any information on where to return the products too. Don't waste your money.

Do NOT purchase from this company. The pictures they use are not even close to the actual product. I ordered the “suede” trench coat and it was made out of a felt like material. It was beyond cheap looking. They don’t get back to you and then tell you to ship it back to china, but don’t give a deliverable shipping address. It’s completely a scam and I should have trusted my gut, but I gave it a try and wasted $80. Save yourself the headache and $ and don’t even bother.

does not send the products in the pictures. false advertising. no refund.

I bought the trench coat - I thought I was buying a high quality item on sale for £70. But no, the material and fit was poor. It took three weeks to come. Then when I tried to return it they said the warehouse in London is shut so you have to send it back to China, tracked and signed. This costs around £20 with Royal Mail! The returns policy also states they will not refund you if it was not returned with tags, but mine never arrived with tags! I’ve taken my losses and not returned it, id only waste more money - I doubt they would refund. After reading all the other similar reviews I feel like an idiot ever buying it in the first place. It states it has an easy 28 returns policy but it’s all a complete scam.

Just like the others , I too fell for the brown suede trench coat scam !

Now that I got the order I can tell you all the videos on their tiktok are not of this coat lol. It’s worse than shein quality . Trash

Wish i checked this before buying !

Don't waste your money. This company is a scam. The products advertised are not what you will receive. When you complain they tell you their London storage facility is full and you need to post it to China at your own expense. Total scam.

Unfortunately I also fell victim to this company's scam. I'm usually really on the ball with this stuff so it's very frustrating! I ordered the brown suede jacket after seeing their ads on TikTok - they have a lot of positive comments on there but I assume they are writing them themselves because the jacket looked so cheap. It cost £55 but looks like it should cost no more than £20. And to top it off they actually sent me the wrong size. They have asked me to send it back to China as their 'UK Warehouse' is closed. Please Please Please avoid!!! I'm in the process of trying a chargeback as I paid with my credit card so fingers crossed that is successful! I will likely do a video on this with my platform on TikTok to help others avoid them too.

I have sent three emails asking for an exchange as I did not like the color of the bag I purchased and I am still waiting for a response.

"suede" coat looks nothing like the imagery on the website or in the adverts. Edyisa and have not responded to my emails requesting a refund within the 15 days legal requirement. Will be reporting to Citizens Advice under consumer rights act 2015 so no more people get scammed. Would advise others who recieved fake goods do so too, as it is also not the consumers responsibility to pay for shipping back to the manufactuer in China.

If I could give zero stars I would. Major red flag. I ordered a suede coat and the item that arrived had a completely different look, the material was poor and made of polyester and looked completely different. Please do not buy anything from Edysia. They will not compensate for shipping the coat back to China even though it is their fault. Avoid at any cost ❌🚫❗️