I've been emailing them since last year regarding a defective bag product where the dye from a red bag I ordered completely rubbed off on a white bag I ordered in the same style. They never responded... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Would give 0
Would give 0
Complete scammers. I hope people think to check reviews before ordering
I also fell into the trap of this…
I also fell into the trap of this scammy company. Says UK-based but clearly not. I placed an order 10 days ago and don't even have a confirmation that it has shipped.
Should have looked at these reviews before ordering rather than the fake reviews on their website!
I wish I could put zero !
I wish I could put zero !! DO NOT BUY FROM THIS COMPANY. IT IS A SCAM. I bought boots for $180 and I even received a text that they were delivered and I have no boots but they got my money. Unreal!! I have just posted my reviews all over their Instagram to hopefully notify others.
Scam Company
Whatever you do, don't fall into their fake marketing. I never received my product, made a dispute with my bank and they clearly forged documentation. I also reached out multiple times and received no response from them. I am highly disappointed.
DO NOT BUY FROM THIS WEBSITE
DO NOT BUY FROM THIS WEBSITE
ITEM WAS DESCRIBED AS LEATHER - TOOK NEARLY A MONTH TO ARRIVE FROM CHINA - CHEAP PLASTIC AND NOTHING LIKE DESCRIPTION.
RETURNS ARE NOT EASY - YOU HAVE TO RETURN BACK TO CHINA AT YOUR OWN COST
COMPANY STOP RESPONDING TO EMAILS
AVOID AT ALL COSTS
This company is an absolute joke
This company is an absolute joke! I have returned an item that didn’t fit and they are refusing to give me a refund because I didn’t keep the tracking number so somehow they can’t check if they received my refund? I had to pay extra to send the parcel back to China because their returns base in London was closed! Do not buy from this company…or I wouldn’t even call it that.
Do not buy from this company
Do not buy from this company. I have sent a bag to address it came from, but it came back to me...
Very slow comunication.
Goods are from Ali Express, low quality.
Some kind of fake company with fake goods.
Be carefull.
This company is a joke
This company is a joke! They never delivered my order and there is a huge gap in the tracking process that proves that. But they say they have proof of delivery and refuse a refund!
No customer service - lie
I ordered a top, it was broken as soon as I opened it. Luckily it was only the strap having come off so it meant I could sew it back. But the customer service team said they’d ship me another one and that it was on its way…. It’s now 3 months later and nothing has arrived so they lied. I really don’t recommend this company as if you need a refund or an exchange product I doubt they’ll continue replying to you. Scam!!!
Returns Nightmare!
I returned the Medium Everyday Bag due to size and quality issue. The Edyisa customer service (help email address) replied on the return address. I spent my own money to ship the bag back to China. 5 months after it was returned back to me citing the address was not correct by Australia post based on the address given to me by customer service. I sent back the parcel return details to Edyisa Customer Service, but they just ignored me. These people should not be trusted in following their own Return Terms and Condition! Beware! Take your business elsewhere where!
Do not order
Do not order. Its a scam. Drop ship from China and refuse to answer emails to recieve a refund
ordered a top that took ages to come
ordered a top that took ages to come, when it eventually arrived it was too small and I am currently being ignored in my requests for a return
Do not buy here!
Do not buy here! Scammers.
Never received my money back, sent 5 emails, tried to call; nothing.
Also very poor quality.
Do not order from if you don’t want your money back
I ordered a jacket back in November and decided it was best to return the jacket. This took place in December. It has been a long returns process which is understandable as it’s going back to China. However, after checking the delivery tracker, it was returned to Edyisa in May and I still await a response on where my refund is?
Don't order from this brand
I ordered a top in April and received a purchasing and shipping confirmation, but my order never arrived in Germany. After countless emails asking if they could assist me in checking where my order was, I received one email informing me they would get back to me in 24 hours, which they never did.
Thanks to PayPal, I received my money back. Be aware - don’t buy anything from this company! I had a very bad experience with them!
Pessimo
L'ordine effettuato il 6 aprile dopo un mese non è stato consegnato correttamente. Non è mai arrivato al mio indirizzo. Ho scritto molte mail senza risposta. Pessimo servizio.
The order placed on April 6 after a month was not delivered correctly. It never arrived at my address. I wrote many emails without response. Terrible service.
Worth the wait
Took really long to arrive and not great updates on where your parcel is but a really lovely and unique product that is great quality.
Awful delivery
Ordered my item at the start of may for my birthday it’s not the 29th may and it still hasn’t arrived
I’ve messaged them twice with no responsive and my tracking location keeps changing from different places in the us
If you want something delivered quickly shein is quicker!!
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