LampTwist Reviews 5,330

First of all LampTwist has an extraordinary variaty of lamps and we found exactly what we were looking for. Unfortunately the manufacturer needed quite a period of time. But the support of lamptwist.c... See more

Ordering and delivery was straightforward and satisfactory. The product is well-made, attractive and easy to carry around the home due to its light weight and carrying handle. However, the light em... See more

I’m absolutely thrilled! This was my first time ordering from this website, and everything went simply perfectly - from the very attractive price (during the sales period) to the final delivery.... See more

Bought a floor lamp that needed a lead time of a few weeks sometime close to mid November. Pleasantly surprised that the order was fulfilled a good 3 weeks ahead of the estimated delivery date.... See more

Sharp prices and excellent support solving issues. We had delivery problems where our products were marked as delivered when not at home and the products could not be found. LampTwist support didn't h... See more

Beautiful, high-quality lamp with a timeless design. The build quality feels premium, and the materials are sturdy and elegant. I love the warm, cozy light it emits, and the three brightness levels ma... See more

Dear Lamptwist team, I’m very happy with my recent purchase of the Artemide Teti Ceiling Lamp. Ordering was easy, delivery was fast and well packaged, and the lamp fully meets my expectations in... See more

We ordered a Marset Ginger wall lamp through LampTwist. We regularly order lighting from this webshop. The prices are very competitive and shipping is prompt. The items are always carefully packaged.... See more

Great range of products, delivered quickly with fairly accurate estimates for items that weren’t in stock. Everything was well packaged, and customer service was fast to respond. I wish returns weren... See more

LampTwist has a great and wide range of products and always offers fantastic discounts. The “Les Femmes” vase from Serax is beautiful and I really love it. The payment process went smoothly and shippi... See more

Wide variety of products at competitive prices. Easy to use website. Clear information and follow up of delivery. The Componibili, available in different coulours, are an iconic item that I like, and... See more

Worst experience ever. I spent $1800 on a lamp, waited over two months, and received a damaged item. After returning it, I have never received my replacement. I was first told to wait two months,... See more

I ordered an outlet item that had been damaged. The damage was really well documented in the item description, with photos. When it arrived, and I had some issues with assembly, I found the customer... See more

Lately, I buy all lighting via the online webshop of LampTwist. Since I know them, I buy nowhere else. The prices are very competitive and they deliver immediately. LampTwist has a great variety of di... See more

The lamps were great the Kizu portable easy to charge solidly built and a joy to use The Winkel 227 came with a transformer and an adapter to insert the plug of your choice despite the instructio... See more

- Lodged damaged product feedback- 10 Dec - Received response that the company will check with supplier - 12 Dec - no response till 18 Dec when the company states that without supplier reverting... See more

Terrible post sale service. I ordered a FLOS lamp to be delivered to Australia and received the goods however the Australian adaptor was missing despite being shown as included in the text and illust... See more

I would like to send my opinion and experience about my order from lamp twist. It is so slow and weak cervice. E mail took several days or weeks. There is no contact numbers at all. And one more point... See more

WORST ONLINE SHOPPING EXPERIENCE Do not buy from LampTwist. Total crooks who have slimed their way into a pretty gross niche - using UPS to extort money from unsuspecting customers in the UK.... See more

Terrible experience with Lamp Twist. I've made two order, both took months. The first order arrived incomplete and the second never arrived ... avoid! ADDITION: I also don't understand the response... See more

Massive order delays and a UNEXPECTED 30% hit on customs tax on top of other costs (shipping) (order#91215-Marset Plaff-On! Outdoor Wall Light) MASSIVE DELAY the order was in Feb 8th - fina... See more

I have purchased 3 items which is over £700 since mid-Nov and still havent received them all until now mid-Jan. They put a wrong address to my delivery and I have been emailed contact them to adman in... See more

I bought a desk 9th of Jan from lamp twist because the website said delivers in 1-2 weeks Jan 23 I had not received a shipping notification so I reached out and the response was JUNE. I can... See more

Avoid at all costs! Scam site. Lack of communication. Ordered a pendant for my bedroom in January and still nothing, dates changed without any confirmation and when chased for an update, just got... See more

Made an order and cancelled the next day because it wasn't ready for shipping before Christmas. They refused to cancel order and said they would still ship it and we would have to return it. When deli... See more

I purchased expensive lamps from them only to discover upon delivery that there is an additional DHL Duties and Taxes charge that was not disclosed. A total of $250AUD, which is not a small amo... See more

I have made an order on the 6th of January and they kept delaying the shipping dates for 3 times and today I received another email outline the same problem. I cancel the order one month later and nev... See more

Terrible experience ordering from Lamp twist. The expected delivery time stated on their website is false advertising. We have been waiting for 2 months to receive our products and the customer servic... See more

A key component was missing from the box (to attach the pendant light to the ceiling). When I complained I was told this part wasn’t included (despite appearing in the instruction manual) and to go an... See more

I ordered a lamp at a price that explicitly included customs duty. DHL delivered the lamp and later billed me for unpaid customs duty. Despite multiple email exchanges, including documentation... See more

I placed an order on July 4th and have now been waiting for almost 2 months. On July 29th, I asked for an update, but the reply I received was vague and without any delivery estimate. The product page... See more

Ordered a pair of nice branded lights from this website, they arrived without the ceiling roses even though the website says they should come as a complete kit, so we are unable to hang them. Customer... See more

Website states 2 - 4 weeks delivery but it took them 10 days to state they could not provide any firm delivery schedule but it would be at least 3 months. After much back & forth they did eventually... See more

The company sold me a shelf in December, promising delivery in January. It is still not delivered. Zero information or updates. My letters are either left unanswered or I receive promises which are no... See more

I ordered a lamp from Lamptwist over 2 months ago and have not received it. I have chased every week and they basically don't have a customer service department so responses take a week. They told me... See more

The order came from Belgium I was charged £107.35 at delivery point for a lamp. This was not stated anywhere near my checkout basket, it said £0.00 tax and £0.00 shipping - prices in GBP being totally... See more

We had an order shipped to us after waiting over a month for it which was explained in advance due to stock issues but the order arrived and was incorrect. Since then customer service has been terribl... See more

Never got my order, had to resort to a chargeback from the credit card company. When ordering the shown shipping time would be 2 weeks. After two months I requested the chargeback. Their customer... See more

I still don't have my order after nearly 13 weeks. Haven't even had an update. Messaged 3 times over the past 2 months and haven't heard anything back. This is ridiculous. Response to your commen... See more

Was totally shocked to get a reply from the company that they are unable to compensate for a damaged lamp that was delivered. The claim was that the supplier is not responding and they do not have a... See more