marbles Reviews 7,733

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the flexibility and ease of use of the Marbles Card for everyday shopping and online transactions. Consumers highlight the user-friendly app, which simplifies payment processes and provides clear insights into spending. People find the card dependable and transparent, with no unpleasant surprises, making it a reliable financial tool. The application process is described as quick and straightforward, with many reviewers noting improvements in their credit scores. The option to manage the account and make payments easily through the app is highly valued. Customers also appreciate the ability to transfer funds to their bank accounts for a small fee and the various options available within the Marbles app.

Based on these reviews

Rated 5 out of 5 stars

Marbles Card is very flexible to be used every day shopping and on line,with excellent easy to follow app. on Mobile.Can speak to office staff any time and very helpful..Keep your account up-to-date w... See more

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Rated 5 out of 5 stars

Marbles Credit Card does exactly what it says on the tin. It’s straightforward, predictable, and refreshingly free of nasty surprises — which, in the world of credit cards, is no small achievement.... See more

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Rated 5 out of 5 stars

Love Marbles! So simple and straightforward to use. Lots of options to use within the Marbles app. Generous credit limit which was much appreciated. I love the flexibility this card provides especial... See more

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Rated 5 out of 5 stars

Marbles have been performing exceptionally well. Their service is prompt, with deliveries handled efficiently and on time. Having used the card for about three months now, I’ve not encountered any iss... See more

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Rated 5 out of 5 stars

Accepted for card few months ago,have stayed within credit limit made payments on time & had two credit limit increases which customers are free to accept or decline.so pleased with it.easy to manage... See more

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Rated 5 out of 5 stars

Marble has been amazing to work with. From the beginning they were professional, clear, and made the whole process feel easy. No confusion, no stress, just straight-up support and real results. W... See more

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Rated 5 out of 5 stars

My experience using the Marbles credit card has been an amazing one. Not only was acquiring the card quick & straightforward (plus stress-free), it has also helped to improve my credit score. Plus, on... See more

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Rated 5 out of 5 stars

I've been with marbles a while, but recently suffered a a very bad relationship breakdown and my ex partner running up gambling debt on another of my credit cards without me knowing. That led to me at... See more

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Rated 5 out of 5 stars

Marbles have given me a real good chance building my credit and trusting me. I never miss a payment and as a result unbelievably in the one year I've had there card my limit has gone from £1700 to aro... See more

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Rated 5 out of 5 stars

When joining Marbels everything is explained properly too you and the app is great l see what lm spending what l can afford too . In trust in marbel to help me through circumstances like holiday , mov... See more

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Rated 5 out of 5 stars

All the things I want to see I can find easily. Obviously I wanted to see a statement with all my transactions that I could read on my mobile. If in doubt a double finger pinch/expand does the busines... See more

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Rated 5 out of 5 stars

Marbles are a great company in the fact they believe in giving people a second chance and helping them get back on their feet. Some people are in the position they are through circumstances beyond the... See more

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Rated 5 out of 5 stars

It was unbelievable easy and so fast and increased my balance credit less 6 month I am so pleased had so many credit cards non like this magic credit card it is like magical nice experience. Thank y... See more

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Rated 5 out of 5 stars

This card is brilliant it’s not like any usual card it allows you to transfer money to your bank account within hour for a small fee. Two upgrades in 12 months excellent compared to the rest of my car... See more

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Rated 5 out of 5 stars

Excelent service! Application is extremely easy and fast. Lots of information given both before and after you apply. The customer service and help and advice is top level! the app is amazing too, yo... See more

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Rated 5 out of 5 stars

Easy to use the card. Simple to make payments whenever you want. Security excellent. Interest rate very good. Informed of offers on a regular basis. Credit limit suitable for my income. Thank you Marb... See more

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Rated 5 out of 5 stars

I was offered the card with no checks based on my positive credit score. My limit has been upgraded twice already in a relatively short space of time. I've link the card to my smart watch and phone an... See more

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Rated 1 out of 5 stars

I have tried multiple times to register my card but I never receive the text message for the code. Called up, provided all my information but told unless the text comes through there's nothing they ca... See more

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Rated 5 out of 5 stars

I have loved using the Marbles Card so far and the Credit LIMIT was very substantial and welcomed. The website is very easy to navigate around and provides everything One could need and want out of... See more

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Rated 1 out of 5 stars

Customer Service is awful. They haven’t clue what there doing. Wouldn’t change my email until I told them a code but no access to the email. Rediculous contradicting services called up put through to... See more

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Rated 1 out of 5 stars

One of my payments to Marbles went missing several weeks ago. I provided all the information necessary to trace this payment: I’ve written a letter by registered post to Marbles Card PObox 136, Sheffi... See more

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Rated 1 out of 5 stars

I was happy at first with the service etc. Great communication from them etc. The problem is now. The app isn't working, so I connected online, thats not working correctly either. I connect to a onlin... See more

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Rated 1 out of 5 stars

On my first using my marbles card l visited a Tesco TRAVEL shop and the sign in the shop said COMMISSION FREE . I bought £150 worth of Mauritian Rupees . When l got home l noticed Final Bill was £15... See more

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Rated 1 out of 5 stars

Seem to make the interest rates up as they go Iv had this marble card for ages always paid ontime I closed the account as i no longer need the card and want to get debt free soon so closed a... See more

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Rated 1 out of 5 stars

*Rude Staff Stay Away from this company* I just changed my sim card to e sim and all I asked for easy activation on my sim card and customer representative guided me wrong and sent me for atm to unbl... See more

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Rated 3 out of 5 stars

App is very easy to use. Customer service is very helpful. Only issue I have with them is they put the interest rate right up if you're having problems but then keep it up. I'll be closing my accoun... See more

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Rated 1 out of 5 stars

The Statement from 19th April should be available using Pdf on that date - it is now 21st April and still no Pdf statement. This action should be automatic what kind of company is this that it canno... See more

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Rated 1 out of 5 stars

Everything is fine till you start paying back, term and conditions mean that they can just take an extra payment on a fixed direct debit unless you opt it which is written in the smallest print in th... See more

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Rated 1 out of 5 stars

I have always paid my account, one time I cleared thousands in a month showing I pay my bills. I got ill and went into hospital recently and lapsed on a very small payment because mobiles arent... See more

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Rated 5 out of 5 stars

Its easy to use, interest rate sounds fare to me, reminder of payment helps, never came across to speak with cistomer service but sure will be very helpful, if i do. Great experience.

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Rated 5 out of 5 stars

I searched for a good credit builder card that would help grow my credit score, and Marbles was the perfect one! Even though my score was at "Fair", I got an instant £900 approval! They have greatly... See more

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Rated 1 out of 5 stars

When you contact customer service to report a breech of fraud as someone opened a credit card using my address and was able to pass a credit check! to be told just post the card back no explanation as... See more

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Rated 5 out of 5 stars

Very easy-to-use app — smooth, straightforward and I’m really enjoying it so far. Everything works well and feels user-friendly. I would love it even more if the interest rate was a bit lower, but ove... See more

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Rated 5 out of 5 stars

I’ve been using this credit card for a while now, and I’m really happy with the service. Payments are always smooth, and I’ve never had any major issues. Customer support is helpful and quick to resp... See more

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Rated 5 out of 5 stars

So much option with card. Even get the chance to speed supermarket purchases on a payment plan if you choose rather than all at once. No unexpected charges and everything is easy to understand an... See more

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Rated 5 out of 5 stars

Marble card is a good friend that goes with me everywhere...I dont have to worry about hidden fees and high APR rates...everything is all upfront on what you get for the card. Payments are so easy to... See more

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Rated 1 out of 5 stars

The worst credit card you ever will use. Really rude staff members and awful service support provider. Stay away and choose better alternatives. I am going to cancel this credit card as soon I clear u... See more

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Rated 5 out of 5 stars

Having the cars from marbles as helped me purchase my 1st grandsons pram and now over the last few mths its helping with my daughters wedding ...id be lost without it ...thankyou for the help you've... See more

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Rated 5 out of 5 stars

Easy application, decent apr and straight forward 6 month zero percent balance transfer.. I close my other cc's and and intend on making this card my main unless the Apr creeps up like others do

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Rated 1 out of 5 stars

Avoid taking Marble card. I regrets millions times. I can’t wait to put it on the bin. I don’t recommend to anyone. Huge interest rate and dishonest management.

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Rated 1 out of 5 stars

Would not recommend this card, had the card less than a year, had a dispute with a merchant ( value £500.00) and JOHN LEWIS card agreed with merchant, and i lost dispute , so now added back to my ca... See more

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Rated 5 out of 5 stars

The Marbles card was a huge help for me when I needed to pay for my education registration. It's a very convenient credit card that gives quick access to funds. I recommend it to anyone at an importan... See more

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Rated 1 out of 5 stars

I’m trying to close my account and I can’t. I have no balance but the app is bugged I believe and won’t let me close anything. The chat on the app crashes and doesn’t allow you to have a conversation... See more

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Rated 5 out of 5 stars

Marble credit card is easy to download. I’m not very good at things like this but I found it easy music a couple of times not going to go silly with it and I like I can pay before the time you said yo... See more

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Rated 5 out of 5 stars

Its hard to tell what is special about using MARBLES, this is credit card… , but used smart gives you a chance to purchase things without saving money for months, for example kids holidays, use smart

Company replied


Company details

  1. #2 of 8 best companies in Credit bureau

Information provided by various external sources

marbles puts you in charge of your account and could help you stay on top of your finances


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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Rated 1 out of 5 stars

Newday really are the worst company

Newday really are the worst company. Two account’s with different card names dispute on one then close other when there is no dispute Should be dealt separately. No response to letter sent in December. Treated inhumane. No customer service. Time you treat people like humans. Do not use this horrible nasty company or any associated with newday. 😡😡😡😡😡😡😡😡😡😡😡

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Get one Brilliant Service

Brilliant process to apply and one of the few Credit cards that can be used in most countries. Excellent service.

3 February 2026
marbles logo

Reply from marbles

Hi Gary, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 best, Elan

Rated 5 out of 5 stars

Happy so far with my marbles card

Happy so far with my marbles card

3 February 2026
marbles logo

Reply from marbles

Hi Sarah,

Thanks for leaving a review. It's great to hear that you've had a wonderful experience with us.

Best,

Stephanie.

Rated 5 out of 5 stars

Completely fair and honest bank

Completely fair and honest bank. gave me a great starter account with everything I need, from a decent balance to fabulous support. I would most certainly recommend Marbles to anybody as a fully trusted banking experience with lots to offer.

3 February 2026
marbles logo

Reply from marbles

Hi Mr Green,

Thank you for taking the time to leave us a review. We're excited to have you on board 😊

Best,

Stephanie.

Rated 5 out of 5 stars

app easy to use and understand

Great app easy to use and understand

30 January 2026
marbles logo

Reply from marbles

Hi Vernon,

We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊

Best,

Stephanie.

Rated 5 out of 5 stars
marbles logo

Reply from marbles

Hi Narendra,

Thank you for choosing us as your card provider - and for leaving us a positive review!

If you think your credit limit is too low you can request an increase via your Online Account Manager or in the app by going to My Card > Credit Limit Increase.

Best,

Stephanie.

Rated 5 out of 5 stars

Prompt response to application and

Prompt response to application and
easy app usage .

31 January 2026
marbles logo

Reply from marbles

Hello Maduabuchi. Thank you for taking the time to leave us a kind review. We're pleased that you had a positive outcome to our application process. Kind regards, Audrey

Rated 5 out of 5 stars

ease of use

ease of use good rates on interest I love this card that's using my MARBLES
thanks

30 January 2026
marbles logo

Reply from marbles

Hello Ian. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey

Rated 2 out of 5 stars

I am facing trouble due to low credit…

I am facing trouble due to low credit limits unable to full fill my spending

31 January 2026
marbles logo

Reply from marbles

Hello Xaviour. Thank you for leaving a review. If you think your limit is too low you can request an increase via your Online Account Manager or in the app by going to My Card > Credit Limit Increase. Kind regards, Audrey

Rated 5 out of 5 stars

Very very good

Very very good

30 January 2026
marbles logo

Reply from marbles

Hi Thavakumar, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

never have i had a card that good for…

never have i had a card that good for value gave me a credit boost can not say a bad word against them or the card

5 February 2026
marbles logo

Reply from marbles

Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 4 out of 5 stars

Efficient service

I have not had any issues since I started using Marbles. Any questions have been promptly dealt with.

5 February 2026
marbles logo

Reply from marbles

Hi Yewande, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Good

Good
Good good

30 January 2026
marbles logo

Reply from marbles

Hi Nurcan, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Easy online application

Easy online application. Great service and very happy to be a marble customer. 5 🌟

30 January 2026
marbles logo

Reply from marbles

Hi Mr. Taylor, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 best, Elan

Rated 5 out of 5 stars

Perfect

Always helpful always keeping me update fantastic service

5 February 2026
marbles logo

Reply from marbles

Hi Christopher, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.

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