marbles Reviews 7,733

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the flexibility and ease of use of the Marbles Card for everyday shopping and online transactions. Consumers highlight the user-friendly app, which simplifies payment processes and provides clear insights into spending. People find the card dependable and transparent, with no unpleasant surprises, making it a reliable financial tool. The application process is described as quick and straightforward, with many reviewers noting improvements in their credit scores. The option to manage the account and make payments easily through the app is highly valued. Customers also appreciate the ability to transfer funds to their bank accounts for a small fee and the various options available within the Marbles app.

Based on these reviews

Rated 5 out of 5 stars

Marbles Card is very flexible to be used every day shopping and on line,with excellent easy to follow app. on Mobile.Can speak to office staff any time and very helpful..Keep your account up-to-date w... See more

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Rated 5 out of 5 stars

Marbles Credit Card does exactly what it says on the tin. It’s straightforward, predictable, and refreshingly free of nasty surprises — which, in the world of credit cards, is no small achievement.... See more

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Rated 5 out of 5 stars

Love Marbles! So simple and straightforward to use. Lots of options to use within the Marbles app. Generous credit limit which was much appreciated. I love the flexibility this card provides especial... See more

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Rated 5 out of 5 stars

Marbles have been performing exceptionally well. Their service is prompt, with deliveries handled efficiently and on time. Having used the card for about three months now, I’ve not encountered any iss... See more

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Rated 5 out of 5 stars

Accepted for card few months ago,have stayed within credit limit made payments on time & had two credit limit increases which customers are free to accept or decline.so pleased with it.easy to manage... See more

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Rated 5 out of 5 stars

Marble has been amazing to work with. From the beginning they were professional, clear, and made the whole process feel easy. No confusion, no stress, just straight-up support and real results. W... See more

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Rated 5 out of 5 stars

My experience using the Marbles credit card has been an amazing one. Not only was acquiring the card quick & straightforward (plus stress-free), it has also helped to improve my credit score. Plus, on... See more

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Rated 5 out of 5 stars

I've been with marbles a while, but recently suffered a a very bad relationship breakdown and my ex partner running up gambling debt on another of my credit cards without me knowing. That led to me at... See more

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Rated 5 out of 5 stars

Marbles have given me a real good chance building my credit and trusting me. I never miss a payment and as a result unbelievably in the one year I've had there card my limit has gone from £1700 to aro... See more

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Rated 5 out of 5 stars

When joining Marbels everything is explained properly too you and the app is great l see what lm spending what l can afford too . In trust in marbel to help me through circumstances like holiday , mov... See more

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Rated 5 out of 5 stars

All the things I want to see I can find easily. Obviously I wanted to see a statement with all my transactions that I could read on my mobile. If in doubt a double finger pinch/expand does the busines... See more

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Rated 5 out of 5 stars

Marbles are a great company in the fact they believe in giving people a second chance and helping them get back on their feet. Some people are in the position they are through circumstances beyond the... See more

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Rated 5 out of 5 stars

It was unbelievable easy and so fast and increased my balance credit less 6 month I am so pleased had so many credit cards non like this magic credit card it is like magical nice experience. Thank y... See more

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Rated 5 out of 5 stars

This card is brilliant it’s not like any usual card it allows you to transfer money to your bank account within hour for a small fee. Two upgrades in 12 months excellent compared to the rest of my car... See more

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Rated 5 out of 5 stars

Excelent service! Application is extremely easy and fast. Lots of information given both before and after you apply. The customer service and help and advice is top level! the app is amazing too, yo... See more

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Rated 5 out of 5 stars

Easy to use the card. Simple to make payments whenever you want. Security excellent. Interest rate very good. Informed of offers on a regular basis. Credit limit suitable for my income. Thank you Marb... See more

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Rated 5 out of 5 stars

I was offered the card with no checks based on my positive credit score. My limit has been upgraded twice already in a relatively short space of time. I've link the card to my smart watch and phone an... See more

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Rated 1 out of 5 stars

I have tried multiple times to register my card but I never receive the text message for the code. Called up, provided all my information but told unless the text comes through there's nothing they ca... See more

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Rated 5 out of 5 stars

I have loved using the Marbles Card so far and the Credit LIMIT was very substantial and welcomed. The website is very easy to navigate around and provides everything One could need and want out of... See more

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Rated 1 out of 5 stars

Customer Service is awful. They haven’t clue what there doing. Wouldn’t change my email until I told them a code but no access to the email. Rediculous contradicting services called up put through to... See more

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Rated 1 out of 5 stars

One of my payments to Marbles went missing several weeks ago. I provided all the information necessary to trace this payment: I’ve written a letter by registered post to Marbles Card PObox 136, Sheffi... See more

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Rated 1 out of 5 stars

I was happy at first with the service etc. Great communication from them etc. The problem is now. The app isn't working, so I connected online, thats not working correctly either. I connect to a onlin... See more

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Rated 1 out of 5 stars

On my first using my marbles card l visited a Tesco TRAVEL shop and the sign in the shop said COMMISSION FREE . I bought £150 worth of Mauritian Rupees . When l got home l noticed Final Bill was £15... See more

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Rated 1 out of 5 stars

Seem to make the interest rates up as they go Iv had this marble card for ages always paid ontime I closed the account as i no longer need the card and want to get debt free soon so closed a... See more

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Rated 1 out of 5 stars

*Rude Staff Stay Away from this company* I just changed my sim card to e sim and all I asked for easy activation on my sim card and customer representative guided me wrong and sent me for atm to unbl... See more

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Rated 3 out of 5 stars

App is very easy to use. Customer service is very helpful. Only issue I have with them is they put the interest rate right up if you're having problems but then keep it up. I'll be closing my accoun... See more

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Rated 1 out of 5 stars

The Statement from 19th April should be available using Pdf on that date - it is now 21st April and still no Pdf statement. This action should be automatic what kind of company is this that it canno... See more

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Rated 1 out of 5 stars

Everything is fine till you start paying back, term and conditions mean that they can just take an extra payment on a fixed direct debit unless you opt it which is written in the smallest print in th... See more

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Rated 1 out of 5 stars

I have always paid my account, one time I cleared thousands in a month showing I pay my bills. I got ill and went into hospital recently and lapsed on a very small payment because mobiles arent... See more

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Rated 5 out of 5 stars

Its easy to use, interest rate sounds fare to me, reminder of payment helps, never came across to speak with cistomer service but sure will be very helpful, if i do. Great experience.

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Rated 5 out of 5 stars

I searched for a good credit builder card that would help grow my credit score, and Marbles was the perfect one! Even though my score was at "Fair", I got an instant £900 approval! They have greatly... See more

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Rated 1 out of 5 stars

When you contact customer service to report a breech of fraud as someone opened a credit card using my address and was able to pass a credit check! to be told just post the card back no explanation as... See more

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Rated 5 out of 5 stars

Very easy-to-use app — smooth, straightforward and I’m really enjoying it so far. Everything works well and feels user-friendly. I would love it even more if the interest rate was a bit lower, but ove... See more

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Rated 5 out of 5 stars

I’ve been using this credit card for a while now, and I’m really happy with the service. Payments are always smooth, and I’ve never had any major issues. Customer support is helpful and quick to resp... See more

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Rated 5 out of 5 stars

So much option with card. Even get the chance to speed supermarket purchases on a payment plan if you choose rather than all at once. No unexpected charges and everything is easy to understand an... See more

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Rated 5 out of 5 stars

Marble card is a good friend that goes with me everywhere...I dont have to worry about hidden fees and high APR rates...everything is all upfront on what you get for the card. Payments are so easy to... See more

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Rated 1 out of 5 stars

The worst credit card you ever will use. Really rude staff members and awful service support provider. Stay away and choose better alternatives. I am going to cancel this credit card as soon I clear u... See more

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Rated 5 out of 5 stars

Having the cars from marbles as helped me purchase my 1st grandsons pram and now over the last few mths its helping with my daughters wedding ...id be lost without it ...thankyou for the help you've... See more

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Rated 5 out of 5 stars

Easy application, decent apr and straight forward 6 month zero percent balance transfer.. I close my other cc's and and intend on making this card my main unless the Apr creeps up like others do

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Rated 1 out of 5 stars

Avoid taking Marble card. I regrets millions times. I can’t wait to put it on the bin. I don’t recommend to anyone. Huge interest rate and dishonest management.

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Rated 1 out of 5 stars

Would not recommend this card, had the card less than a year, had a dispute with a merchant ( value £500.00) and JOHN LEWIS card agreed with merchant, and i lost dispute , so now added back to my ca... See more

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Rated 5 out of 5 stars

The Marbles card was a huge help for me when I needed to pay for my education registration. It's a very convenient credit card that gives quick access to funds. I recommend it to anyone at an importan... See more

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Rated 1 out of 5 stars

I’m trying to close my account and I can’t. I have no balance but the app is bugged I believe and won’t let me close anything. The chat on the app crashes and doesn’t allow you to have a conversation... See more

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Rated 5 out of 5 stars

Marble credit card is easy to download. I’m not very good at things like this but I found it easy music a couple of times not going to go silly with it and I like I can pay before the time you said yo... See more

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Rated 5 out of 5 stars

Its hard to tell what is special about using MARBLES, this is credit card… , but used smart gives you a chance to purchase things without saving money for months, for example kids holidays, use smart

Company replied


Company details

  1. #2 of 8 best companies in Credit bureau

Information provided by various external sources

marbles puts you in charge of your account and could help you stay on top of your finances


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Marbles Credit Card

Really Good Credit Card , is Help me in Everything and Marbles Credit Card keeping my updates all Time, I can Recommend this Credit Card Company . Thanks

29 January 2026
marbles logo

Reply from marbles

Hi Mr. Leonel, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Just very helpful

Just very helpful

29 January 2026
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Reply from marbles

Hi Heath, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Got my card in November and I have used…

Got my card in November and I have used while we were away in Wales never had any problems with it and it up to the card holder how much they want to pay wether it is the miminum or the whole amount

23 January 2026
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Reply from marbles

Hi Elizabeth, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan

Rated 5 out of 5 stars

Marbles provide a great and simple app…

Marbles provide a great and simple app to manage my account. The correspondence I receive is very helpful in planning my finances. I would highly recommend marbles to anyone

29 January 2026
marbles logo

Reply from marbles

Hi Anthony, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.

Rated 5 out of 5 stars
marbles logo

Reply from marbles

Hi Eva, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.

Rated 5 out of 5 stars

MarblesI card good card to have …

I have been with marbles for a while now and like the offers they send regularly to me it’s a good card to have in emergency or for every day buying regular increases would recommend easy app to navigate

29 January 2026
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Reply from marbles

Hi Mr Miller, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.

Rated 1 out of 5 stars
marbles logo

Reply from marbles

Hi OJ, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2692 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.

Rated 4 out of 5 stars

Great

Easy and trouble free service

22 January 2026
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Reply from marbles

Hi Gordon, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.

Rated 5 out of 5 stars

Experience is good easy to use and the…

Experience is good easy to use and the app to find out where you are.

22 January 2026
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Reply from marbles

Hi Amanda, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan

Rated 1 out of 5 stars

I was a customer for aprox 10 years

I was a customer for aprox 10 years, had a little financial blip, I asked for a temporary rest bite, so when after a short while I asked for my account to be reinstated, unbeknown to me they had sold my account to a debt collector when I did absolutely nothing wrong I paid what was agreed on time every month, but only explation was its a business decision, absolutely shocking practice, they shouldn't offer any financial assistance when its not really given , avoid this company if you can they don't really help you if you need it

3 November 2025
Unprompted review
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Reply from marbles

Hello Carl,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Claire

Rated 5 out of 5 stars

Lovely and affordable

Lovely and affordable. Easy to use

22 January 2026
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Reply from marbles

Hi Eniola, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Rated 5 out of 5 stars

Excellent service

Excellent service

28 January 2026
Unprompted review
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Reply from marbles

Hi Daniel,

Thank you for taking the time to leave us a review. We're excited to have you on board 😊 We hope you continue to enjoy our services.

Best,

Stephanie.

Rated 5 out of 5 stars

Straightforward

Straightforward, explained in no nonesense terms

21 January 2026
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Reply from marbles

Hi Michael,

Thank you for choosing us as your card provider - and for leaving us a positive review!

Best,

Stephanie.

Rated 5 out of 5 stars

Marble

Thanks for marble company. I like this card

20 January 2026
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Reply from marbles

Hi Parmjit,

Thank you for taking the time to leave us a review. We're excited to have you on board 😊

Best,

Stephanie.

Rated 5 out of 5 stars

Best service

Best service

19 January 2026
marbles logo

Reply from marbles

Hi Mohamed,

We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊

Regards, Julie.

Rated 5 out of 5 stars

Good quality service and user friendly…

Good quality service and user friendly app.

18 January 2026
marbles logo

Reply from marbles

Hello Lord Asare. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Kind regards, Audrey

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