PanzerGlass™ Reviews 1,268

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers express mixed feelings regarding the company's offerings. Some people find the products to be of great quality, easy to install, and effective in protecting their devices, while others report issues such as air bubbles, cracks, and incorrect sizing. The fitting process is considered easy by some, especially with the alignment tool, while others find it challenging due to the lack of a guide frame. Experiences with the delivery service are also varied. Some people appreciate the quick delivery and tracking updates, while others mention longer than expected delivery times, sometimes shipping from Denmark despite the company presenting itself as UK-based. There are also mentions of wrong items being sent or items not arriving at all.

Based on these reviews

Rated 4 out of 5 stars

UPDATE: Without prompting I've now been told that the missing item has been shipped. Revised experience. Incomplete order received, AI 'help' bot useless. Ordered two items, received one. Explai... See more

Company replied

Rated 4 out of 5 stars

Attention to detail in instructions fine but delivery was longer than normal. Glas protector seems quite flimsy but proof will be as use the phone. Later - protector installed at second attemp... See more

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Rated 4 out of 5 stars

Reasonably quick delivery considering where the items were sent from. One screen protector is very good, but the other (stick on type) wasn’t very good at all. I was unable to remove the air bubb... See more

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Rated 4 out of 5 stars

Easy ordering with quick delivery keeping you updated on their tracking service snd delighted with my Apple Watch cover for now however this is my second full body watch cover and it continually falls... See more

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Rated 5 out of 5 stars

Samsung galaxy flip phone has both the folding internal screen and the external one. Both should be fitted with high quality glass screen protectors. When I visited the Samsung store the shop assis... See more

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Rated 3 out of 5 stars

for the priceI wouldn’t exactly rush back to buy this again. Between the premium price and the wait for delivery. The installation was easy enough, but there’s a giant thumb circle staring back at me... See more

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Rated 5 out of 5 stars

On top of these excellent products the service you get is great. the standard delivery when ordering direct does take a while, like seven days, but it's included and you get the full range. they are a... See more

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Rated 1 out of 5 stars

Ordered (and acknowledged) on 27 June. Since that time both DHL and Royal Mail have alerted me that they are awaiting arrival of package from Germany - where it still appears to be (14 July). Has i... See more

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Rated 5 out of 5 stars

I’ve Bought From This Superb Company Before. Buying and Contact is Always Smooth and Perfect. The Camera Rings are Fantastic, and Add Elegance to My Phone While Protecting The Lenses Thank You

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Rated 3 out of 5 stars

difficult to remove the protective glass from the back plate to fit without touching the glass seen much better devices for fitting on much cheaper products. privacy only kicks in at 45 degree expect... See more

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Rated 4 out of 5 stars

Took a while to arrive but was just within the 4-8 day delivery time stated on purchase. The screen protector came well packaged and easy to apply. Had some air bubbles initially but they worked their... See more

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Rated 5 out of 5 stars

Product: a great quality product with 0 faults. I 100% recommend the privacy screen protector for the iPhone 16 pro max. It is highly durable after having accidentally dropped my phone twice wit... See more

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Rated 4 out of 5 stars

Great product and the service / despatch is very good. but be careful when applying the plastic screen protector to avoid bubbles and dust - best to give it one shot and not fiddle. and make sure supe... See more

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Rated 5 out of 5 stars

What made my experience great was how PanzerGlass was able to listen to my issue and provide a solution. I had to replace a product bought a long time ago, and PanzerGlass sent a new item to me free... See more

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Rated 5 out of 5 stars

Easy to order from website and perfect fit on phone. Easy to fit using supplied applicator. Having already got a PanzerGlass screen protector on my iPhone 16e it was a no brainier to choose PanzerG... See more

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Rated 2 out of 5 stars

The screens are good and easy to put on however the “lifetime warranty” is a joke unless you buy directly from panzer glass. I bought from a three shop and now paid £35 for a screen protector with no... See more

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Rated 1 out of 5 stars

Glass snapped during installation. Useless. Update: Have contacted support as identified in the reply from the seller - has been 48hrs with no reply. Has now been 5 days since contacting custom... See more

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Rated 5 out of 5 stars

Bought an iPhone screen protector and arrived having a little crack. After contacting customer service a couple of times, then they finally sent me a replacement. It is a great product that covers... See more

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Rated 1 out of 5 stars

Bought a protective cover for Samsung galaxy s24fe the product has bubbles in the protector itself, emailed the UK address no response now emailed eu address and sent Facebook msg to attempt a respo... See more

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Rated 2 out of 5 stars

The screen protector did not have protective film on either side just a tab on one side to lift off the none existent film so it was useless because it couldn't attach to the phone screen. Because o... See more

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Rated 1 out of 5 stars

Received the product quicker than expected so happy with that. The problem is I followed all the steps and there is a persistent air bubble that won’t disappear no matter what I try. I don’t know if t... See more

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Rated 2 out of 5 stars

The installation procedure doesn’t have a guide frame unlike those by other companies this means its all a bit hit and miss. The worst aspect though was the orange microfibre cloth used for screen p... See more

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Rated 1 out of 5 stars

No cover on back of screen protector, which is probably why it wouldn't stick and slid off within a minute. Pointless purchase. Will be returning.

Company replied

Rated 1 out of 5 stars

Poor customer service from Panzer Glass UK Who actually don’t have a warehouse in the UK It comes from Denmark. Can’t get a hold of them to speak other than a bot. Do not recommend using them un... See more

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Rated 2 out of 5 stars

supports mag safe in so much as a magnetic charger will attach safely. however, the phone doesnt charge. take the case off, charges no problem. not great considering the price and the 3 week wait for... See more

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Rated 1 out of 5 stars

I cannot review the phone case that I ordered and paid for on 17/02/25 because it hasn't arrived. Customer service is abysmal. It's a dimwitted AI bot chat, a complete waste of time. I did eventually... See more

Company replied

Rated 2 out of 5 stars

The QR code on the box led to the wrong installation guide, which was very frustrating. The glass screen protector had no indication of which side was up or down, making the installation unnecessari... See more

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Rated 4 out of 5 stars

Bought an all in one screen protector for my Apple Watch Ultra 2 - it’s very sturdy, but, doesn’t allow ease of taking the watch off/ putting it on as it fits a bit too snugly; it is also very obvious... See more

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Rated 1 out of 5 stars

Having received plastic protectors from other suppliers when I wanted glass, I asked Panzer Glass in advance if their protectors were made from hard glass. The reply said it was, but when it arrived,... See more

Company replied

Rated 5 out of 5 stars

i never write reviews but i felt compelled to after this experience. i bought the hoops camera lens protectors and the screen protector for my iphone 15 pro max from panzer glass to replace the ones... See more

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Rated 5 out of 5 stars

After doing some online research, I came to the conclusion that this was the best case, camera and screen protector on the market. The case is a tight fit so your phone is protected, the screen privac... See more

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Rated 4 out of 5 stars

Have been using Panzerglass for my curved screen phone for a couple of years. Must admit the one i had as a reserve didn't stick onto the screen at all so ordered another. This one is good, so far. In... See more

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Rated 1 out of 5 stars

To be honest. This is the second panzer glass screen protector what I bought. The second one whivh broken without dropped the phone. To be honest I feel scammed with this quality and I also like to as... See more

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Rated 5 out of 5 stars

The company delivered as they said they would, slightly longer than I expected, but within an acceptable timeframe. However, I am confused as to why the company calls themselves Panzerglass uk, when... See more

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Rated 3 out of 5 stars

Disappointing end I was really excited when I got the screen protector delivered. Delivery is great bearing in mind it comes from Denmark. I wait a week or so to put it on till I had time to d... See more

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Rated 4 out of 5 stars

Very satisfied overall. Problem initially with tracking, the item appeared not to have progressed for 4 days after dispatch then OK. Replies to sent emails about the problem AI generated so of no help... See more

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Rated 5 out of 5 stars

I had a problem with my first order of privacy screen protector for my new iPhone 17 pro. It could’ve been a combination of me maybe not following the application process as it should’ve been and made... See more

Company replied

Rated 5 out of 5 stars

This was an excellent transaction and an excellent choice of screen protector. Delivery was perhaps not as quick as I would have liked but was within the time advised (just my impatience). Th... See more

Company replied


Company details

  1. Mobile Phone Accessory Shop
  2. Glass & Mirror Shop
  3. Mobile phone repair shop

Written by the company

PanzerGlass is more than just glass. We use a special tempering process, which allows us to create a glass, that is 9 times stronger than regular glass, shock and scratch resistant and preserves 100% touch sensitivity. PanzerGlass is easily mountable due to the silicone coating to make it adhere to the mobile device. Furthermore, the oleophobic coating on the surface of the PanzerGlass reduces fingerprints and mirrors the touch and feel of the original display of the phone or tablet.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Paid for the order, but delivery is not moving

On 3 February 2026, I paid for an order on the PanzerGlass website. After the payment, I was provided with a DHL tracking number (LY90493465…….). However, since the shipment was created, the delivery status has not changed.

According to the DHL website, the shipment has been in the status “En route to DHL eCommerce or awaiting processing” since 3 February 2026 at 09:25. There have been no updates since then. It appears that the parcel has either not actually been handed over to the carrier or the process is significantly delayed.

A considerable amount of time has already passed, yet I have neither received the item nor any clear explanation regarding the delivery timeframe. I expected more efficient order processing and transparent communication.

3 February 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thanks for your review.

We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.

Please contact us on [email protected], then we will find a solution for you.

Kind Regards
PanzerGlass™

Rated 5 out of 5 stars

Excellent service

Excellent service

26 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thank you for your kind review 😊.

We are doing our best to deliver a great service to our customers.

Best Regards
PanzerGlass™

Rated 5 out of 5 stars

Cheaper than a new watch

Expensive but worth it, I hope. Very easy to fit. Glass fits perfectly. It goes on so well i had to use a magnifying glass to make sure that it was on.

30 January 2026
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Reply from PanzerGlass™

Thank you for writing this kind review 😊

We are really happy you like our products.

Best Regards
PanzerGlass™

Rated 3 out of 5 stars

Great fit, but I didn't sign up for a permanent thumb circle

for the priceI wouldn’t exactly rush back to buy this again. Between the premium price and the wait for delivery. The installation was easy enough, but there’s a giant thumb circle staring back at me that ruins the screen at every angle. Since I don’t even use the fingerprint scanner, I’ve basically paid extra to look at a bullseye on my phone. I’ve only had it on for 24 hours, normally the pre-fitted OnePlus protectors are plenty for me.

6 February 2026
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Reply from PanzerGlass™

Thanks for your review.

We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.

Please contact our customer service at [email protected]. Then we will find a solution for you!

Kind Regards
PanzerGlass™

Rated 5 out of 5 stars

Communication was professional and as…

Communication was professional and as expected. Emails arrived explaining adhesion process. I felt this experience to be most conducive and will definitely shop with them again. Probably going to get the privacy glass for my MacBook Pro.

28 January 2026
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Reply from PanzerGlass™

Thank you for your kind review 😊.

We are doing our best to deliver a great service to our customers.

Best Regards
PanzerGlass™

Rated 3 out of 5 stars

I messed up delivery address

I messed up delivery address, I sent an email to rectify the situation and have received an acknowledgement of my email.

28 January 2026
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Reply from PanzerGlass™

Thank you for your review.

We are sorry to hear that you have this impression of us.

We are always working on improving your experience as our customer. Therefore, we really appreciate this feedback.

Please contact us on [email protected]. Then we will find a solution for you.

Kind Regards
PanzerGlass™

Rated 1 out of 5 stars

I have not received it

27 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thanks for your review.

We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.

Please contact us on [email protected], then we will find a solution for you.

Kind Regards
PanzerGlass™

Rated 5 out of 5 stars

Superb Elegant Camera Protection

I’ve Bought From This Superb Company Before. Buying and Contact is Always Smooth and Perfect.
The Camera Rings are Fantastic, and Add Elegance to My Phone While Protecting The Lenses
Thank You

19 January 2026
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Reply from PanzerGlass™

Thank you for writing this kind review 😊

We are really happy you like our products.

Best Regards
PanzerGlass™

Rated 1 out of 5 stars

Never even recieved.

Something was at issue with the delivery and so my parcel was "returned to sender"
Before it even left the local depot

19 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thanks for your review.

We are sorry for the cancelled delivery. Unfortunately, we do not have any impact on the delivery process, as soon as we hand over your parcel to the courier.

Please contact us on [email protected], then we will find a solution for you.

Kind Regards
PanzerGlass™

Rated 1 out of 5 stars

No cover on back of screen protector

No cover on back of screen protector, which is probably why it wouldn't stick and slid off within a minute.

Pointless purchase. Will be returning.

16 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thanks for your review.

We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.

Please contact our customer service at [email protected]. Then we will find a solution for you!

Kind Regards
PanzerGlass™

Rated 2 out of 5 stars

“Lifetime warranty”

The screens are good and easy to put on however the “lifetime warranty” is a joke unless you buy directly from panzer glass. I bought from a three shop and now paid £35 for a screen protector with no warranty as no-one will take responsibility for replacing it!

9 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thank you for your review.

We are sorry to hear that you have this impression of us.

We are always working on improving your experience as our customer. Therefore, we really appreciate this feedback.

Please contact us on [email protected]. Then we will find a solution for you.

Kind Regards
PanzerGlass™

Rated 5 out of 5 stars

Great Product

Superb quality of screen cover. Easy to apply to the screen!
5 STARS

14 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thank you for writing this kind review 😊

We are really happy you like our products.

Best Regards
PanzerGlass™

Rated 4 out of 5 stars

Incomplete order received

UPDATE: Without prompting I've now been told that the missing item has been shipped. Revised experience.

Incomplete order received, AI 'help' bot useless.

Ordered two items, received one. Explained the problem, got told it didnt' recognise the order number (on their email I sent back to them). Sent the invoice PDF and then got told 'the system says they were both dispatched'. Clearly not. Very frustrating and they also clearly have no interest in solving customer problems as nothing says care more than an idiotic AI.

7 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thank you for your review.

We are sorry to hear that you have this impression of us.

We are always working on improving your experience as our customer. Therefore, we really appreciate this feedback.

Please contact us on [email protected]. Then we will find a solution for you.

Kind Regards
PanzerGlass™

Rated 5 out of 5 stars

Unbelievably quick response- seamless

Unbelievably quick response- seamless. Very impressed.

7 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thank you for your kind review 😊.

We are doing our best to deliver a great service to our customers.

Best Regards
PanzerGlass™

Rated 1 out of 5 stars

Panzer Glass Garmin Venu 3 screen…

Panzer Glass Garmin Venu 3 screen protector. Doesn't fit, not even close, hangs clearly off the edge and catches on everything

29 December 2025
PanzerGlass™ logo

Reply from PanzerGlass™

Thanks for your review.

We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.

Please contact our customer service at [email protected]. Then we will find a solution for you!

Kind Regards
PanzerGlass™

Rated 5 out of 5 stars

Item arrived in perfect condition

Item arrived in perfect condition. Tracking was great. Fitting was easy

29 December 2025
PanzerGlass™ logo

Reply from PanzerGlass™

Thank you for writing this kind review 😊

We are really happy you like our products.

Best Regards
PanzerGlass™

Rated 1 out of 5 stars

Nothing received.

7 January 2026
PanzerGlass™ logo

Reply from PanzerGlass™

Thanks for your review.

We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.

Please contact us on [email protected], then we will find a solution for you.

Kind Regards
PanzerGlass™

Rated 5 out of 5 stars

Great communication and service

Great communication and service. I had an issue and it was rectified immediately and to my total satisfaction.

24 December 2025
PanzerGlass™ logo

Reply from PanzerGlass™

Thank you for your kind review 😊

We are doing our best to deliver a great service to our customers.

Best Regards
PanzerGlass™

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